"My mum is a resident in Bluebell Home, she has increasingly worsening dementia and as a result is often hard to manage due to her changing..."Read all 59 reviews
from £1,350 / week82 Rooms
Location Type: Care Home
Bluebell Court is a thoughtfully designed, purpose-built care home in Grays, offering a comfortable and versatile lifestyle for up to 82 residents.
Conveniently located near local shops, public transport,... Read more
Older Person Care
Respite Care
Permanent Care
Dementia Residential Care
Nursing Care
Residential Care
Dementia Nursing Care
DMP Healthcare Reviews in Essex (59)
9.7
DMP Healthcare has a Group Review Score of 9.7 (9.683) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to DMP Healthcare must have a Review Score.
My mum is a resident in Bluebell Home, she has increasingly worsening dementia and as a result is often hard to manage due to her changing behaviours. The staff have been absolutely amazing in keeping me informed regarding her changing care needs & provide regular updates when I visit. Her care needs have increased due to her constant changes but the staff have been unbelievably loving, kind reassuring to her even when she is difficult and upset. I cannot say enough good things of the home, always trying to accomodate to Mums needs & those of the family
↩Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your kind words.
We truly appreciate your feedback and are grateful for the trust you place in us to care for your mum.
Mum has had many falls & was in a very frail state. She is now thriving & very, very happy Such a relief.
Keep up good work
↩Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your kind review. We are truly pleased to hear that your mum is now thriving and feeling happy with us. Knowing that she feels safe, supported, and well cared for means a great deal to our entire team.
This care home does exactly what it says on the time. How the staff do their job amazes me, and they do it with a smile on their face. Absolutly brilliant from top to bottom. They are all wondeful people.
↩Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your kind and thoughtful review. It truly means a lot to our entire team. We are incredibly proud of the care and dedication our staff show every day, and it's wonderful to hear that their hard work and positive attitude have made such a difference. Your words of appreciation...
My dear family friend is lucky to have a room here. She is so happy and the care she is given is amazing. Her partner feels like family and loves coming to visit her.
My friends life has been saved by coming to Bluebell.
↩Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for sharing such a heartfelt review. It means the world to us to know that your dear friend is happy, comfortable, and receiving the care she deserves.
This care home treated both my husband and me with complete dignity and respect during the final weeks of his life. The staff were always open, kind, and approachable, and the home itself had a warm and happy atmosphere. Overall, the service and care my husband received were second to none.
↩Reply from Mihaela Munteanu, home manager at Bluebell Nursing & Residential Home
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are deeply honored that you entrusted us with the care of your husband during such an important and emotional time.
We're especially grateful that you felt supported, welcomed, and reassured by both our...
My mum has been in this care home for 6 years with Dementia . She has been on all 3 floors residential memory and now nursing . The home has a great family feel to it . There are constant improvements being made Staff are kind and considerate. And management has an open door policy which is brilliant . Any concerns I have ever had have been dealt with straight away . There is an amazing entertainment team who have a variety of activities twice a day from bingo sing alongs coffee mornings play your cards right . Every event is celebrated with a party. I like the fact that all professionals come to the home even dentists which is a Service not offered in many homes . The home allows you to treat your room as your own with decorating The home is also decorated giving it a more homely feel instead of clinical .
I would recommend this home. I have been to others and they dont come near the care and management here or the cleanliness .they have been a great help to my mum and me .
↩Reply from Mihaela Munteanu, home manager at Bluebell Nursing & Residential Home
Thank you so much for taking the time to share such a thoughtful and detailed review and your recommendation and continued support. We are truly grateful for your kind words and for the trust you have placed in us over the past six years. It truly means a lot to our whole team.
A truly great home. The staff are kind, compassionate and extremely dedicated to treating the residents with respect. This starts with the hard work, professionalism and commitment from the manager who is always available to discuss any worries and concerns with. We are very, very grateful. Thank you team Bluebell!
↩Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your kind and thoughtful review. We are truly grateful for your lovely words and for taking the time to share your experience. Our team works hard to ensure every resident is treated with dignity, respect, and compassion, and it means a great deal to know this is felt by residents and families alike.
Manager very unprofessional, when approached manager about others residents clothes being put in my mums wardrobe and her own clothes being just stuff in wardrobe and screwed up which I have to clean and sort out every week, all I got back from her was don't it make u feel good knowing you look after your mum ? No I don't work there and lose quality time with my mum having to sort hers clothes out every week !!
↩Reply from Lucian Balog, Operations Manager at Bluebell Nursing & Residential Home
Thank you for taking the time to share your feedback. We are pleased to see that many aspects of the service, including care and support, dignity, staff, safety, cleanliness, food, activities, rooms and overall experience, have been rated very positively, which reflects the dedication of the...
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Treated with Dignity
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Review of Bluebell Nursing & Residential Home from Isabella G (Daughter of Resident) published on 24 November 2025 Submitted via Postal Card•
Overall Experience
My dad come to Bluebell Place on 26th September 2024 and the staff have been amazing to him right up until his final days. The staff kept me informed when my dad began to deteriorate and rang me when he was getting worse. The home is clean and I would like to recommend this home to people I know.
↩Reply from Ella Munteanu, General Manager at Bluebell Nursing & Residential Home
Thank you so much for taking the time to share your kind words. It was a privilege to care for your dad during his time at Bluebell Place, and we are truly grateful for the trust you placed in us.
Thank you also for recognising the efforts of the staff and the standards we maintain within the...
I'm overwhelmed with gratitude for the incredible care my family member has received at this care home. The staff are truly great, providing compassionate, personalized attention that goes above and beyond. Their kindness, patience, and dedication have made a world of difference. We're so grateful to have found this wonderful place, it's given us peace of mind knowing our loved one is in such capable and caring hands.
↩Reply from Lucian Balog, Operations Manager at Bluebell Nursing & Residential Home
Thank you so much for your thoughtful and heartfelt message. It truly means a great deal to the entire team to know that our care and dedication have made a positive difference for your loved one and your family.We are committed to providing the highest standard of personalised, compassionate care,...
The staff are dedicated and genuinely invested in the wellbeing of all residents. My visit has been positive and my grandmother it's very well looked after.The care is excellent and the home is spotless clean.
↩Reply from Ella Munteanu, General Manager at Bluebell Nursing & Residential Home
Thank you so much for your kind words. We're truly grateful for your feedback. We're delighted to hear that your visit was a positive experience and that your grandmother is being well looked after. Maintaining a high standard of care and a clean, welcoming environment is our top priority, and your recognition of this is very much appreciated. Thank you again for your support.
My mother-in-law has had the care and consideration extended to her by every member of staff. She is lovingly looked after each and every day, The home has a welcoming atmosphere, clean, and jolly too. The staff are always helpful, understanding and considerate to us, the family. We feel blessed to have found the Bluebell Nursing and Residential Home.
↩Reply from Ella Munteanu, General Manager at Bluebell Nursing & Residential Home
Thank you so much for sharing your experience with us. We're truly touched to hear how well your mother-in-law is being cared for and that you've experienced such kindness and support from our team. Creating a welcoming and compassionate environment is at the heart of what we do, and it means the...
Once mum was established in her room and settled with the staff. The care was excellent. My mum is safe and cared for well.
↩Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you for your feedback. We are very pleased to hear that your mum is feeling safe and the care she receives is excellent- that's always our top priority. We also appreciate your rating regarding the room, and we're continuously looking for ways to improve our facilities. If you have any...
The place is very well run. I was very concerned when my mother came in and the staff put my mind at rest. Everyone is open, honest, super helpful and the heads of teams have been wonderful.
Food is great, the place is spotlessly clean and all the staff show outstanding attention to the residents needs.
↩Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your kind words and thoughtful feedback. We are truly grateful you took the time to share your experience. Knowing that we were able to ease your concerns and provide comfort for both you and your mother means the world to us. We'll be sure to pass your comments on to our staff-they'll be thrilled to hear your praise.Thank you again for your trust and support!
I can't express enough gratitude for the exceptional care my nana received during her respite stay at Bluebell Nursing & Residential Home. From the moment she arrived, the staff went above and beyond to ensure she felt welcomed and comfortable. The team at Bluebell is nothing short of amazing. They took the time to reassure my nana, helping her to settle in and feel at home, despite her initial reservations about care homes. Their kindness and understanding made a significant difference and it was heartwarming to see her enjoy her time there. The management team runs a steady ship, leading the staff with professionalism. It's clear that they prioritise the well-being of their residents and this reflects in the quality of care provided. Our family was truly impressed with the five-star care my nana received during her stay.
Thank you Bluebell for making such a positive impact on my nana's experience. We are grateful for your dedication and the loving environment you create for your residents. Highly recommended.
↩Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your thoughtful feedback. It means the world to us to know that your nana felt welcomed, cared for and comfortable during her respite stay at Bluebell. We understand how important it is for both residents and their families to feel reassured and it's wonderful to hear that our...
Lovely care home, who go above and beyond for my Nan. We couldn't be more thankful for looking after her twenty four hours a day and seven days a week. Thank you so much.
↩Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your kind words! We're thrilled to hear that you're happy with the care your Nan is receiving. Our team is dedicated to providing the best support and comfort for our residents 24/7, and it means the world to us to know that it makes a difference. Thank you again!
As the granddaughter of a resident at Bluebell Nursing & Residential Home, I want to extend my heartfelt thanks to the manager and her team. Since my grandmother's stay began, we have seen the dedication, patience and compassion that the manager and her staff provide each day. Their attention to my grandmother's well-being, comfort and happiness has given our family peace of mind. The manager's commitment to maintaining high standards in care is evident and her leadership ensures a warm and welcoming atmosphere for all residents. Communication with families is also excellent, allowing us to feel involved and informed about [grandparent's] care. I am truly grateful for the manager's support and highly recommend Bluebell Nursing & Residential Home for its outstanding care and professionalism.
Thank you to the manager for the comfort and quality of life you bring to our loved ones.
↩Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your thoughtful and kind words about Bluebell Nursing & Residential Home. We are truly honoured to care for your grandmother and it means the world to us to know that you and your family feel confident and at ease with the care we provide. We're also delighted to hear that you...
My Nan has been at Bluebell for a long time. She has been on all 3 floors. The staff are wonderful and very caring. You can see the manager at any time if you have any concerns and they are dealt with straight away. They have lots of activities and celebrate all occasions in a big party way. Recently Halloween was so much fun the staff were dressed up there was music and lovely food it was a good party. My nan is looked after well and the staff are always there to help you.
My nan is happy at Bluebell which makes me happy.
↩Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Dear Aaren, thank you so much for your heartfelt review! We are delighted to hear that your Nan has had such a positive experience at Bluebell across all three floors. It means the world to us that you find our staff wonderful and caring - it's our top priority to make every resident feel at home and well looked after.
Bluebell looked after my dad before he died. And also look after my mum-in-law. It is a great care home it has always had a caring family feel. My dad was well cared for before he passed. And my mother-in-law who has complex needs is looked after well. I am very happy with the care both have received. Great activities great cinema room. I always feel everyone is approachable. And you can just walk in anytime and chat with manager. Nursing floor is where a lot of my time was spent the nurses are amazing. It's clean welcoming and they do their job well. I would recommend this care home to anyone. That's the reason my dad was there. We had seen the wonderful care they are continuing to give my mum-in-law and wanted him to receive the same. Which he did. They Care above and beyond. Thank you for looking after my Dad.
And continuing to look after my mother-in-law.
↩Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Dear Ian, thank you so much for sharing such a heartfelt and thoughtful review. We are deeply touched by your kind words and truly appreciate the time you've taken to express your experience with us at Bluebell. It means the world to our team to know that we were able to provide comfort and care to...
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