DMP Healthcare in Essex | 1 Care Home

Review of
Bluebell Nursing & Residential Home
from M S (Next of Kin) published on 27 May 2025

Submitted via Website • Report

Overall Experience

I'm overwhelmed with gratitude for the incredible care my family member has received at this care home. The staff are truly great, providing compassionate, personalized attention that goes above and beyond. Their kindness, patience, and dedication have made a world of difference. We're so grateful to

have found this wonderful place, it's given us peace of mind knowing our loved one is in such capable and caring hands.

Reply from Lucian Balog, Operations Manager at Bluebell Nursing & Residential Home

Thank you so much for your thoughtful and heartfelt message. It truly means a great deal to the entire team to know that our care and dedication have made a positive difference for your loved one and your family.We are committed to providing the highest standard of personalised, compassionate care, and your words reaffirm that we are on the right path. It's a privilege to care for your loved one, and we're grateful for the trust you've placed in us.

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Review of
Bluebell Nursing & Residential Home
from Anna T (Relative of Resident) published on 21 May 2025

Submitted via Website • Report

Overall Experience

I would like to share my experience as I know how hard is to be the main person deciding for the loved one care home . I was always concerned thinking that I will never be able to find a good care home for my lovely aunt but the staff at Bluebell helped me with everything. They offered the best experience

possible for us on the first day and nothing was to much to make my aunt happy. Every member of staff took time to help my aunt settle in the first weeks and I can't be more grateful for this . The communication between the home and us grew as the day has passed. After few months now I can definitely say that my aunt has a new loving home where she is cared as she deserves. To the manager and absolutely every member of this amazing staff , thank you . The senior carer on Memory Unit is one of a kind person that every care home must have .

Reply from Ella Munteanu, General Manager at Bluebell Nursing & Residential Home

Thank you so much for sharing your heartfelt experience. It's wonderful to know that the team at Bluebell was able to ease your worries and help your aunt settle in comfortably. We're especially touched by your recognition of the care, communication, and dedication shown by every member of staff and your kind mention of our senior carer on the Memory Unit will be passed along with pride.Thank you again for your trust and for taking the time to share your journey with us.

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Review of
Bluebell Nursing & Residential Home
from Elena C (Granddaughter of Resident) published on 20 May 2025

Submitted via Website • Report

Overall Experience

The staff are dedicated and genuinely invested in the wellbeing of all residents. My visit has been positive and my grandmother it's very well looked after.The care is excellent and the home is spotless clean.

Reply from Ella Munteanu, General Manager at Bluebell Nursing & Residential Home

Thank you so much for your kind words. We're truly grateful for your feedback. We're delighted to hear that your visit was a positive experience and that your grandmother is being well looked after. Maintaining a high standard of care and a clean, welcoming environment is our top priority, and your recognition of this is very much appreciated. Thank you again for your support.

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Review of
Bluebell Nursing & Residential Home
from Kim G (Daughter-in-law of Resident) published on 19 May 2025

Submitted via Postal Card • Report

Overall Experience

My mother-in-law has had the care and consideration extended to her by every member of staff. She is lovingly looked after each and every day, The home has a welcoming atmosphere, clean, and jolly too. The staff are always helpful, understanding and considerate to us, the family. We feel blessed to

have found the Bluebell Nursing and Residential Home.

Reply from Ella Munteanu, General Manager at Bluebell Nursing & Residential Home

Thank you so much for sharing your experience with us. We're truly touched to hear how well your mother-in-law is being cared for and that you've experienced such kindness and support from our team. Creating a welcoming and compassionate environment is at the heart of what we do, and it means the world to know it's made a difference to your family. We're so grateful for your trust in us and feel privileged to be part of her journey at Bluebell Nursing and Residential Home.

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Review of
Bluebell Nursing & Residential Home
from George G (Son of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience

Once mum was established in her room and settled with the staff. The care was excellent. My mum is safe and cared for well.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Thank you for your feedback. We are very pleased to hear that your mum is feeling safe and the care she receives is excellent- that's always our top priority. We also appreciate your rating regarding the room, and we're continuously looking for ways to improve our facilities. If you have any specific suggestions, we would love to hear them. We would like to let you know that you are very welcome to bring personal items for your mom's room. Familiar belongings can make their space feel even more comfortable and homely.Thank you again for taking the time to share your experience.

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Review of
Bluebell Nursing & Residential Home
from Mark D (Son of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

The place is very well run. I was very concerned when my mother came in and the staff put my mind at rest. Everyone is open, honest, super helpful and the heads of teams have been wonderful.
Food is great, the place is spotlessly clean and all the staff show outstanding attention to the residents needs.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Thank you so much for your kind words and thoughtful feedback. We are truly grateful you took the time to share your experience. Knowing that we were able to ease your concerns and provide comfort for both you and your mother means the world to us. We'll be sure to pass your comments on to our staff-they'll be thrilled to hear your praise.Thank you again for your trust and support!

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Review of
Bluebell Nursing & Residential Home
from F C (Grandson of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience

I can't express enough gratitude for the exceptional care my nana received during her respite stay at Bluebell Nursing & Residential Home. From the moment she arrived, the staff went above and beyond to ensure she felt welcomed and comfortable.
The team at Bluebell is nothing short of amazing. They

took the time to reassure my nana, helping her to settle in and feel at home, despite her initial reservations about care homes. Their kindness and understanding made a significant difference and it was heartwarming to see her enjoy her time there.
The management team runs a steady ship, leading the staff with professionalism. It's clear that they prioritise the well-being of their residents and this reflects in the quality of care provided. Our family was truly impressed with the five-star care my nana received during her stay.
Thank you Bluebell for making such a positive impact on my nana's experience. We are grateful for your dedication and the loving environment you create for your residents. Highly recommended.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Thank you so much for your thoughtful feedback. It means the world to us to know that your nana felt welcomed, cared for and comfortable during her respite stay at Bluebell. We understand how important it is for both residents and their families to feel reassured and it's wonderful to hear that our team's efforts made such a positive difference. Your kind words about our staff's kindness and understanding, as well as your recognition of the management team's professionalism, are deeply appreciated. We take great pride in creating a loving and supportive environment for all of our residents and it's incredibly rewarding to know that your nana enjoyed her time with us.

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Review of
Bluebell Nursing & Residential Home
from K C (Grandson of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience

Lovely care home, who go above and beyond for my Nan. We couldn't be more thankful for looking after her twenty four hours a day and seven days a week. Thank you so much.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Thank you so much for your kind words! We're thrilled to hear that you're happy with the care your Nan is receiving. Our team is dedicated to providing the best support and comfort for our residents 24/7, and it means the world to us to know that it makes a difference. Thank you again!

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Review of
Bluebell Nursing & Residential Home
from L S (Granddaughter of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience

As the granddaughter of a resident at Bluebell Nursing & Residential Home, I want to extend my heartfelt thanks to the manager and her team. Since my grandmother's stay began, we have seen the dedication, patience and compassion that the manager and her staff provide each day. Their attention to my

grandmother's well-being, comfort and happiness has given our family peace of mind.
The manager's commitment to maintaining high standards in care is evident and her leadership ensures a warm and welcoming atmosphere for all residents. Communication with families is also excellent, allowing us to feel involved and informed about [grandparent's] care. I am truly grateful for the manager's support and highly recommend Bluebell Nursing & Residential Home for its outstanding care and professionalism.
Thank you to the manager for the comfort and quality of life you bring to our loved ones.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Thank you so much for your thoughtful and kind words about Bluebell Nursing & Residential Home. We are truly honoured to care for your grandmother and it means the world to us to know that you and your family feel confident and at ease with the care we provide. We're also delighted to hear that you feel well-informed and involved in your grandmother's care. Communication is such a vital part of building trust and we are glad our efforts have made a positive difference. Thank you again for your heartfelt recommendation and support. We remain committed to providing the best care possible for your grandmother and all our residents. Warm regards, Ella.

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Review of
Bluebell Nursing & Residential Home
from Aaren M (Grandson of Resident) published on 19 November 2024

Submitted via Website • Report

Overall Experience

My Nan has been at Bluebell for a long time.
She has been on all 3 floors.
The staff are wonderful and very caring.
You can see the manager at any time if you have any concerns and they are dealt with straight away.
They have lots of activities and celebrate all occasions in a big party way.
Recently

Halloween was so much fun the staff were dressed up there was music and lovely food it was a good party.
My nan is looked after well and the staff are always there to help you.
My nan is happy at Bluebell which makes me happy.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Dear Aaren, thank you so much for your heartfelt review! We are delighted to hear that your Nan has had such a positive experience at Bluebell across all three floors. It means the world to us that you find our staff wonderful and caring - it's our top priority to make every resident feel at home and well looked after.

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Review of
Bluebell Nursing & Residential Home
from Ian M (Son of Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience

Bluebell looked after my dad before he died.
And also look after my mum-in-law.
It is a great care home it has always had a caring family feel.
My dad was well cared for before he passed.
And my mother-in-law who has complex needs is looked after well.
I am very happy with the care both have

received.
Great activities great cinema room.
I always feel everyone is approachable.
And you can just walk in anytime and chat with manager.
Nursing floor is where a lot of my time was spent the nurses are amazing.
It's clean welcoming and they do their job well.
I would recommend this care home to anyone.
That's the reason my dad was there.
We had seen the wonderful care they are continuing to give my mum-in-law and wanted him to receive the same.
Which he did.
They Care above and beyond.
Thank you for looking after my Dad.
And continuing to look after my mother-in-law.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Dear Ian, thank you so much for sharing such a heartfelt and thoughtful review. We are deeply touched by your kind words and truly appreciate the time you've taken to express your experience with us at Bluebell. It means the world to our team to know that we were able to provide comfort and care to your dad during his time with us and that your mother-in-law continues to feel supported and well looked after. Your trust in us and your recommendation mean so much. We are grateful for the opportunity to care for both your dad and mother-in-law and will continue to strive for the high standard of care that you've described. Please don't hesitate to reach out if you ever have any questions or need anything, we're always here for you and your family.

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Review of
Bluebell Nursing & Residential Home
from Ann M (Daughter of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience

My mum has been in Bluebell for 5 years on all 3 floors.
The home has a wonderful family feeling as soon as you walk in.
The home is clean and the staff is approachable and nice.
Management has an open-door policy and it works brilliantly.
Any problems are sorted Immediately.
The entertainment

team are amazing every day there is something going on.
Bingo, darts, karaoke, play your cards right, reminiscing crafts and wonderful coffee morning with scones cakes and a variety of goodies.
We now have a cinema room for residents to watch movies with popcorn and ice cream. On nursing, the nurse and staff are helpful and approachable.
They are not only staff caring for my mum they are my therapist, the help the family also receive is above and beyond.
My mum is on puree food, the chef pipes the food to look like food.
It is a warm caring care home and my mum is very happy here.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Thank you so much for your review. We're incredibly touched to hear your kind words and thrilled that your mum has found a home and community at Bluebell. It's wonderful to hear that our open door policy and commitment to addressing concerns promptly has been helpful to you. Thank you for recognizing the dedication of our nursing and care staff; it means so much that you see them as a source of support not only for your mum but for your family as well. Your mum's happiness is our top priority, and we're honoured to be part of her journey. Thank you again for taking the time to share such a thoughtful review, it means the world to us and encourages our team every day.

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Review of
Bluebell Nursing & Residential Home
from Lisa T (Daughter of Resident) published on 30 October 2024

Submitted via Postal Card • Report

Overall Experience

Since my mother has been living at Bluebell Nursing & Residential Home, she has been very happy and content.
Whenever I've asked for help or advice, nothing has been too much bother with staff, they have always been very helpful and friendly.
The manager is fantastic at her job and always willing

to help if needed.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Dear Lisa, thank you so much for your wonderful feedback. We're delighted to hear that your mother feels happy and content at Bluebell - this is exactly the experience we strive to provide for our residents. Our team is dedicated to supporting both residents and their families, so it's fantastic to know that you've found our staff helpful and approachable. Everyone is thrilled to know their efforts are appreciated. Thank you again for sharing your experience; it means a lot to us!

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Review of
Bluebell Nursing & Residential Home
from Steven H (Son of Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience

Very nice care home, staff are friendly and residents are well looked after. The staff know all the residents' names and it is a nice personal touch. Food is good, lots of activities every day. Would highly recommend Bluebell Nursing & Residential Home.

Reply from Mihaela Munteanu, home manager at Bluebell Nursing & Residential Home

Dear Steven, thank you for your kind review and recommendation! We're thrilled to hear that you're pleased with the care and personal touches we provide at Bluebell. Knowing each resident by name is part of how we create a warm, family-like atmosphere and we're glad it stands out to you. It's also wonderful to know you're happy with the food and daily activities -we believe these make a big difference in our residents' experience. Thank you again for sharing your thoughts!

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Review of
Bluebell Nursing & Residential Home
from Vivien C (Wife of Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience

My husband has been in Bluebell Nursing & Residential Home for six months and I am very happy with the care he has received.
All staff are friendly and care for all his needs.
My husband is in his bed all the time and has a one-to-one and treat him with care and respect.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Dear Vivien, thank you so much for your thoughtful review. We're truly honoured by the trust you've placed in us to care for your husband and it's heartening to know that you're pleased with the attention and support he receives. Our team is dedicated to treating every resident with the utmost care and respect, especially when they have specific needs and your words are a wonderful reminder of why we do what we do. We'll continue to provide the compassionate, attentive care he deserves. Thank you again for sharing your experience.

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Review of
Bluebell Nursing & Residential Home
from Angela S (Daughter of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience

Mum has been living in Bluebell Nursing & Residential Home since November 2022 and she has been very happy there. The most important part of any home is the staff and the staff here are friendly and they create a relaxed atmosphere. There seems to be a low staff turnover which is always a good sign!

Everywhere is spotless. And also well maintained. It was a difficult emotional decision for Mum to move into a care home, especially as it's an hour and a half away from us but I know she's in good hands at Bluebell.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Dear Angela, we're thrilled to hear that your mum feels happy and at ease here at Bluebell. Our team takes great pride in fostering a warm, friendly environment and it means a lot to us to know that you feel confident in the care she receives. We understand how challenging the decision must have been, especially with the distance and we're grateful for the trust you've placed in us. We'll continue to ensure that Bluebell remains a safe and welcoming place for your mum and all our residents. Thank you again for your kind words!

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Review of
Bluebell Nursing & Residential Home
from P M (Daughter of Resident) published on 22 October 2024

Submitted via Postal Card • Report

Overall Experience

My mum was a resident at Bluebell Court for nearly 2 years and in that time the care she received was exceptional. The staff, including laundry, cleaners, kitchen and activity staff and office all went out of their wait to make my mum comfortable, cared for and loved. In my mum's final days, they not

only took care of her but us as well. They really couldn't do enough for us all. Anyone who is worried about having to place a loved one in Bluebell Court please don't worry, it really is an amazing care home that our family will always be eternally grateful too.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Thank you so much for your kind words and heartfelt feedback. On behalf of all the staff at Bluebell Court, we are truly touched by your appreciation. It means the world to us to know that we could provide comfort, care and support, not only to your mum but to your entire family during such an important time. We strive to make sure all of our residents feel loved and well-cared for and it's wonderful to hear that reflected in your experience. We are honoured to have been a part of your mum's life and grateful for your trust in us.

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Review of
Bluebell Nursing & Residential Home
from A P (Daughter of Resident) published on 7 October 2024

Submitted via Postal Card • Report

Overall Experience

My dad has settled in wonderfully.
He is treated with respect and care from everyone.
Staff go above and beyond to keep him happy and stimulated.
Huge thank you to everyone.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Thank you so much for your kind words! We're delighted to hear that your dad has settled in so well and that he's receiving the respect and care he deserves. Our team truly strives to go above and beyond for every resident and it's wonderful to know we're making a positive impact. Your gratitude means a lot to us and we'll be sure to share your thanks with the staff. Please don't hesitate to reach out if there's ever anything more we can do to support your dad!

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Review of
Bluebell Nursing & Residential Home
from Rachel W (Daughter of Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience

From the time my mum came to live at Bluebell Nursing & Residential Home, experienced nothing but support, kindness and understanding to myself and all our family through difficult times and also in times of celebration. The home provides all-round wonderful, holistic care with such love it is amazing.

I would like to mention, in particular, the home care manager and the floor manager who have been so kind and supportive but also a big thank you to every single carer who is amazing.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Thank you so much for your heartfelt feedback. We are truly grateful to hear that your experience with Bluebell Nursing & Residential Home has been filled with support, kindness and understanding. It's our mission to provide holistic and loving care and knowing that we have been able to support you and your family through both difficult and celebratory times means the world to us. We greatly appreciate your kind words about each member of our dedicated team. Your recognition and thanks are incredibly motivating for all of us. If there is anything more we can do to support you or your mum, please don't hesitate to let us know.

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Review of
Bluebell Nursing & Residential Home
from Anita J (Daughter-in-law of Resident) published on 12 June 2024

Submitted via Postal Card • Report

Overall Experience

Mum moved to Bluebell Nursing & Residential Home on 2nd May. Within four weeks, she has improved immensely, from being in a chair, slumped and asleep, she is now responsive. Her speech improved also, her awareness of things happening around her is very noticeable. She enjoys taking part in the group

activities. She also joins in with conversations with other residents. She has a number of visitors and they all recognise her overall improvement.
Thank you so much to every member of staff. It is so good to see happy staff too.

Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home

Dear Anita, thank you so much for sharing your positive feedback with us. We are delighted to hear about the remarkable improvement your mum has experienced since moving to Bluebell Nursing & Residential Home in May 2024. It's heartwarming to know that she is now more responsive, engaged in activities and enjoying conversations with other residents. Our staff work tirelessly to create a nurturing and supportive environment and your kind words are a testament to their dedication and hard work. We will certainly share your gratitude with the entire team. Seeing our residents thrive and hearing about their progress brings us immense joy. Thank you once again for your thoughtful message. We are committed to continuing to provide the best care possible and ensuring that both our residents and their families are happy and satisfied. Kind regards Ella.

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Care Home Owned by DMP Healthcare in Essex

DMP Healthcare Locations in Essex (1)

DMP Healthcare Reviews in Essex (54)

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

Bluebell Nursing & Residential Home

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