DMP Healthcare in London | 5 Care Homes

Review of
Heatherbrook
from Tasneem K (Daughter of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

To everyone at Heatherbrook Care home, everyone having been truly amazing. All the carers at Hiylands. All the ladies & all the gents, everyone who looked after Mum. All well trained. The care and respect have been amazing. Myself and my sister felt Mum has been in a safe place.
Wishing you all the

best for the future.
Me and my sister, Nish all the best, you guys are so amazing.
Lots of love.

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Review of
Pranam Care Centre
from Jackie H (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been in Pranam for the past 4-and-a-half years. Mum had dementia and could no longer walk or talk. Every time I visited her she was always clean and well kept. Her room was spotless. All the carers were always smiling and easy to talk to. They always spoke to Mum when they came into her room.

The food always looked nice. I have never had any problems with Mum's care. Sadly Mum passed away, manager and staff could not have been more supportive at this sad time.

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Review of
Pranam Care Centre
from Harbans R (Resident) published on 5 September 2025 Submitted via Postal Card • Report

Overall Experience

I am all right here. I like it here.

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Review of
Ogilvy Court
from V J (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report

Overall Experience

All members of staff have been so kind with caring for my mum, attentive to her needs, knowing through her sounds and facial expressions what she needs and how best to meet her needs.

We as a family felt so supported and kept up to date with any changes my mum experienced; so grateful with the care

provided, never had to worry.

Words cannot express our family's heartfelt thanks for the care provided to our mum for 3 years.

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Review of
Pranam Care Centre
from Mark W (Son of Resident) published on 4 August 2025 Submitted via Website • Report

Overall Experience

Mum has been really happy at Pranum - the staff really care and look after her well. I worry the room gets very hot in the summer time and hope she is well watered - I also wonder if she can have a mini fridge in the room to keep her soft drinks cool ?

Overall I couldn't be happier - the communication

with the management is excellent and they know my mum well now.

She's very happy there and so it puts me at ease.

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Review of
Pranam Care Centre
from N B (Son of Resident) published on 29 July 2025 Submitted via Website • Report

Overall Experience

My parent feels very comfortable and content. The staff are always willing to help, and are tolerant to my parent's mood swings.

I receive feedback about my parent's wellbeing and updates regarding doctor visits etc

I am satisfied with the service provided.

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Review of
Ogilvy Court
from J D (Granddaughter of Resident) published on 15 July 2025 Submitted via Postal Card • Report

Overall Experience

My grandmother spent her final years at Ogilvy Court, and-like many families-I was initially anxious about choosing a care home for someone so precious to us. I needn't have worried.

From day one, the staff treated Gran with genuine affection and, above all, dignity. They offered varied activities,

stayed in regular contact about her health, and responded promptly to the few concerns we raised. On her birthdays they even decorated a room so our family could gather and celebrate; her 100th earlier this year was particularly special thanks to their extra efforts.

As the main family member overseeing her care, I'd like to say on behalf of us all how grateful we are for the love, attention, and professionalism shown to Gran. Ogilvy Court made her final years comfortable, happy, and filled with respect. Thank you.

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Review of
Ogilvy Court
from S B (Friend of Resident) published on 11 July 2025 Submitted via Website • Report

Overall Experience

I am hapoy, with the care, support of one of my friend, resident în Ogilvycourt, with her care, being respected and encouraged to maintaine her her independency, fullfilling her personal needs, as per her whish, choices.The home , staff, management assuring to her a safe enviroment, respecting her privacy,

her specific personal needs.

Reply from Lucian Balog, Operations Manager at Ogilvy Court

Thank you for your feedback. We're glad to hear that your friend feels respected, supported, and encouraged to maintain her independence at Ogilvy Court. We appreciate your kind words about the care,…read more

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Review of
Ogilvy Court
from A M (Son of Resident) published on 8 July 2025 Submitted via Website • Report

Overall Experience

The whole staff at the care home is friendly and very caring. My mother has very high health needs, and the nurses and staff at the home have been treating her with the utmost love and affection. The whole atmosphere is of a happy and loving through the team.
I am welcome to meet my mom every day,

and they provide me with updates of her daily condition as it changes every day.90% of the staff speaks Mum's language, which makes it easier for her to communicate. I wish I had found this care home earlier. Thanks very much. Ogilviy Court !

Reply from ZAC ALI, Recruitment Consultant at Ogilvy Court

Thank you so much for your kind feedback. We're delighted to hear that you had a positive experience with our care team. Your support means a lot to us, and we remain committed to providing the…read more

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Review of
Elmstead House
from L P (Son of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

Exceptional Care at Elmstead House - A Heartfelt Thank You

I am deeply grateful to the incredible team at Elmstead House for their unwavering compassion and professionalism in caring for my mother. Under the home manager's dedicated leadership, the staff deliver first-class care with genuine warmth.

Dementia requires patience, expertise, and heartfelt understanding, and Elmstead House provides all of this with dignity and kindness. More than just a care home, it is a place of comfort and respect, where residents feel truly valued.

To every member of the team, thank you for your exceptional dedication. You make an immeasurable difference, and my family is endlessly grateful.

Reply from Zac Ali, Recruitment Consultant at Elmstead House

Thank you so much for your kind feedback. We're delighted to hear that you had a positive experience with our care team. Your support means a lot to us, and we remain committed to providing the…read more

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Review of
Pranam Care Centre
from W C (Resident) published on 20 June 2025 Submitted via Postal Card • Report

Overall Experience

I like it here at Pranam. The staff here respect me and my wishes.

Reply from ZAC ALI, Recruitment Consultant at Pranam Care Centre

Thank you so much for your kind feedback. We're delighted to hear that you had a positive experience with our care team. Your support means a lot to us, and we remain committed to providing the…read more

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Review of
Heatherbrook
from Donald H (Son of Resident) published on 20 June 2025 Submitted via Postal Card • Report

Overall Experience

All the staff are fantastic. Residents are well cared for.

Reply from ZAC ALI, Recruitment Consultant at Heatherbrook

Thank you so much for your great feedback. We're delighted to hear that you had a positive experience with our care team. Your support means a lot to us, and we remain committed to providing the…read more

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Review of
Ogilvy Court
from W R (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report

Overall Experience

Since my mother has been at Ogilvy Court. I have met kind responsible reassuring, caring staff and management, who take pride in their work. She has been there 3 years. Nothing is every too much to ask, any minor queries and concerns are dealt with in a professional manner.
The fact that no agency

staff are used allows the carers to get to know the residents on a one to one. Even the maintenance and cleaning staff give my mother and I 100% respect.

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Review of
Ogilvy Court
from Stanley M (Husband of Resident) published on 16 June 2025 Submitted via Website • Report

Overall Experience

My dear wife found her last home at Ogiivy Court in March 2022, and she stayed there, wonderfully cared for, until she passed in early January 2025. It brought me such peace of mind knowing she was so well looked after. The staff there were, quite simply, fantastic. Every single person, from the carers

to the kitchen staff, treated her with such warmth and dignity. It wasn't just professional care; it felt like genuine affection. I remember one lovely carer even brought my wife back a little present from her holiday - it was such a thoughtful gesture and really shows the kind of people they are. I was always made to feel so welcome whenever I visited, which meant the world to me. The food was always good, and I never had to worry about my wife's meals. If I ever had a concern, no matter how small, it was addressed and sorted out immediately. They truly listened and acted. It wasn't just a care home; it was a loving community that became an extension of our family.

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Review of
Ogilvy Court
from Hetul P (Niece of Resident) published on 5 June 2025 Submitted via Postal Card • Report

Overall Experience

I would like to express my sincere appreciation for the outstanding care provided for my aunt at Oglivy Court Care Home. The staff are consistently kind, patient and attentive, ensuring that resident are treated with dignity and respect at all times. The environment is clean, welcoming and feels like

a true home.

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Review of
Heatherbrook
from G C (Son of Resident) published on 4 June 2025 Submitted via Postal Card • Report

Overall Experience

All the staff, including nurses, carers & office staff, were all very kind, caring & helpful.

Reply from ZAC ALI, Recruitment Consultant at Heatherbrook

Thank you so much for your kind feedback. We're delighted to hear that you had a positive experience with our care team. Your support means a lot to us, and we remain committed to providing the…read more

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Review of
Cherry Orchard
from Suzi H (Niece of Resident) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

Very pleased with Cherry Orchard, the staff are lovely and give regular updates in my relative's care. The home itself is always clean and well looked after and the staff always go above and beyond.

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Review of
Cherry Orchard
from R G (Grandson of Resident) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

I visted my grandmother at the care home on Easter Day and was truly impressed. The staff were warm and attentive, ensuring every resident feel special. The easter activities were thoughtfully organised and brought real joy to everyone. The food was delicious and well presented. I am grateful for the

care my grandmother is receiving.

Reply from Lucian Balog, Operations Manager at Cherry Orchard

Thank you for your lovely feedback. We are delighted to hear that you had such a positive experience visiting your grandmother on Easter Day. Our team takes great pride in making special occasions…read more

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Review of
Cherry Orchard
from K M (Nephew of Resident) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

Visted my uncle end of feb and was pleased with the cleanliness of the care home and care being given to my uncle. The staff are quite polite and engaging with the residents.
Activities for the month was displayed at the lobby, which was well detailed.

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Review of
Heatherbrook
from Lynda S (Sister of Resident) published on 14 May 2025 Submitted via Postal Card • Report

Overall Experience

My brother became a resident early march 2025. Upon his trasnfer from another care home, we were both made to feel "at home". He has been at Heatherbrook now for 8 weeks. My brother is not very sociable but he is happy there. Im very happy with this nursing home, and most definitely no complaints. I

find all members of staff lovely and really helpful.

Reply from ZAC ALI, Recruitment Consultant at Heatherbrook

Thank you so much for your kind feedback. We're delighted to hear that you had a positive experience with our care team. Your support means a lot to us, and we remain committed to providing the…read more

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Care Homes Owned by DMP Healthcare in London

DMP Healthcare Locations in London (5)

DMP Healthcare Reviews in London (161)

Heatherbrook

Pranam Care Centre

Pranam Care Centre

Ogilvy Court

Pranam Care Centre

Pranam Care Centre

Ogilvy Court

Ogilvy Court

Ogilvy Court

Elmstead House

Pranam Care Centre

Heatherbrook

Ogilvy Court

Ogilvy Court

Ogilvy Court

Heatherbrook

Cherry Orchard

Cherry Orchard

Cherry Orchard

Heatherbrook

Awards / Recognitions (1)

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