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Care Homes Owned by New Care in West Yorkshire

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by New Care in West Yorkshire

Only the locations & reviews in West Yorkshire for New Care are showing below.

View the details of all 15 locations (with 985 reviews) owned by New Care

New Care Locations in West Yorkshire (2)

 
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2 Care Homes owned by New Care in West Yorkshire
Guiseley Manor Care Centre

Otley Road, Guiseley, Leeds LS20 8FE 

9.9 18 reviews
"I can't fault my experience here. The staff are lovely, I have the food and eat absolutely everything that is put in front of me. I look…"   Read all 18 reviews
Location Type Care Home

Guiseley Manor Care Centre is a brand new care home conveniently located in Leeds. Carefully designed to offer high quality living and support in line with CQC requirements, the home offers a tranquil space for residents. Each of the 72 bedrooms… Read more about Guiseley Manor Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 72 Rooms from £1,350 / week
Adel Manor Care Centre

Manor Gardens, Otley Road, Leeds LS16 7FP 

9.7 42 reviews
"Dad's move to Adel Manor was excellent. It is clean, light, airy and modern. The management really go the extra mile to make things right…"   Read all 42 reviews
Location Type Care Home

Welcome to Adel Manor care home, located in the rural Adel, 5 miles from the city centre of Leeds. Adel Manor has 74 modern bedrooms fitted with en suite wet rooms and has been designed to follow all current CQC requirements. They are proud to provide… Read more about Adel Manor Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 74 Rooms from £1,450 / week

New Care Reviews in West Yorkshire (60)

9.8
New Care has a Group Review Score of 9.8 (9.827) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to New Care must have a Review Score.

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Review of

Adel Manor Care Centre

from N J (Son of Resident) published on 27 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's move to Adel Manor was excellent. It is clean, light, airy and modern. The management really go the extra mile to make things right at what could be a difficult time. Dad loves all the attention! And has really started to settle in well.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for your lovely 5 star review, this is very much appreciated!! I will share your review with all Team Members at Adel Manor Care Centre.

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Review of

Adel Manor Care Centre

from R E (Friend of Resident) published on 12 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After two failing placements at other care homes, my friend is now being well looked after at Adel Manor Care Centre. The physical surroundings are lovely. With well appointed bedrooms, light airy common areas and beautiful accessible gardens. Nursing and care staff are friendly and approachable, reacting
quickly to any changes in health or care needs. Management of friendly and responsive to concerns of families and friends. My friend is treated with dignity but also with warmth and humour. It's a homely and welcoming home.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for leaving such a wonderful 5 star review, we are really pleased that you like our surroundings and your friend is settled at Adel Manor Care Centre. I will share your review with the whole Team. Thank you.

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Review of

Adel Manor Care Centre

from S D (Friend of Resident) published on 11 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a friend of the family at Adel Manor, and have been so impressed with the care there. It has a lovely friendly atmosphere. The staff are so caring and extremely professional. Nothing is too much trouble for them. The staff get to you know by name and visa versa. The manager's door
is very rarely closed. Both she and the management team are very approachable. The facilities are wonderful. Very clean, with good security. The food looks tasty. Plus I have enjoyed being privy to the entertainment and activities too. Overall an excellent carehome. Which I would highly recommend.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to leave such a kind review about Adel Manor Care Centre, I will share your positive comments with the whole Team, thank you!

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Review of

Adel Manor Care Centre

from K B (Daughter of Resident) published on 29 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family moved mum to Adel Manor following a very unsatisfactory period of nursing care at another care home. The manager at Adel came to assess mum along with the head of care. Immediately we felt at ease knowing mum would be looked after and made to feel welcome and more importantly safe.
We visited
Adel Manor and we were immediately struck with a feeling of warmth and care for residents. The main areas were clean, tidy and well maintained.
The manager showed care and attentiveness to all residents and in turn you could see how much they valued this.
Mum's needs were discussed at length on assessment and on arrival she was given, for the first time since her stroke, cards she could express her wants and needs without becoming frustrated. Nothing has been too much trouble at Adel Manor. From the administration to the entertainment, to the food and cleanliness, the care shown has been fantastic.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to write your review, its amazing to receive 5 stars, I will share your positive feedback and comments with all members of our Team at Adel Manor Care Centre.

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Review of

Adel Manor Care Centre

from C S (Daughter of Resident) published on 29 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Adel Manor in April 2025. I cannot fault how good her care has been since she moved in. The staff and management team are excellent and nothing is too much trouble.
I'm so pleased we chose Adel Manor for mum's respite care. Because we are so impressed with the standard of care here we
are now choosing Adel Manor for her future permanent care which will commence next month.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to write your review, its amazing to receive 5 stars, I will share your positive feedback and comments with all members of our Team at Adel Manor Care Centre.

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Review of

Guiseley Manor Care Centre

from Maureen C (Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't fault my experience here. The staff are lovely, I have the food and eat absolutely everything that is put in front of me. I look forward to the meals they are so nice.

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Review of

Guiseley Manor Care Centre

from Marion W (Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been happy & content here. I like the situation of the home and the staff are very kind & helpful and always available when needed. I have been on the trips and activities.

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Review of

Guiseley Manor Care Centre

from Ian N (Son of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have asked for a more caring and helpful experience for my mother's end of life care. The centre manager, nurses and all other staff were warm, genuine, and sympathetic. Thank you most sincerely for making my mother's final days as comfortable as possible. I truly appreciate your help before
she came to Guiseley Manor, while she was there, and afterwards. Thank you.

Reply from Adel Pangilinan, Home Manager at Guiseley Manor Care Centre

Thank you so much, it was a great pleasure to meet and look after mom including your lovely family .. Thank you for trusting us and the care team.

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Review of

Guiseley Manor Care Centre

from J F (Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always enjoyed being here. In my experience this home is the best.

Reply from Adel Pangilinan, Home Manager at Guiseley Manor Care Centre

Thank you for such a lovely review, I have shared this with the team which were so happy to know that you felt very happy and well looked after. The " best" is what we only want for you !

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Review of

Guiseley Manor Care Centre

from M L (Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last few months I have been very happy since I came to the Manor. The staff are all very helpful and caring. I am delighted with all aspects of the home.

Reply from Adel Pangilinan, Home Manager at Guiseley Manor Care Centre

Thank you so much, so please to see you settle at Guiseley Manor .

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Review of

Guiseley Manor Care Centre

from Sarah M (Granddaughter of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My darling grandad came to yourselves after a fall and a spell in hospital which meant that he was unable to be at home any longer. As I work in the care industry I knew what to look out for and all I can say is that the home and staff were incredible.
My grandad was always very much a ladies man
and loved to have a flirt with the staff and they all knew how to take him amd how to be able to make him laugh which meant the world to me. They listened when I asked for certain things to be in his care plan.
Sadly my grandad passed away suddenly in October so he was only there a short while but the staff couldn't have done anymore for both him amd for us as a family and I will be forever grateful to them. I just want to pass on special thanks to the receptionist, You lot were amazing.
Thank you so so much xxxx

Reply from Adel Pangilinan, Home Manager at Guiseley Manor Care Centre

Thank you for this lovely review Sarah, it has been a great honour to us at Guiseley Manor to have been given a chance to look after your grandad and your family .. Please come and visit us again.

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Review of

Adel Manor Care Centre

from M J (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming environment, clean and inviting. Staff friendly and work well with residents. Management very responsive to concerns and issues. Well-led management team. Good activities for residents. Consistent staff which is important particularly for patients with dementia.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to leave a review on Adel Manor Care Centre, I will be sure to share it with the Team, thank you

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Review of

Adel Manor Care Centre

from C M (Wife of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing care of my husband is very good. The staff are very approachable, myself and visitors are made very welcome. The communal areas are contemporary, comfortable, warm and inviting. The garden and path are accessible and pleasant. They respond positively to individual requests where possible.
Moving forward, I would like to see more opportunities for physical rehabilitation.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for writing this review. I will share your feedback with the Team at Adel Manor Care Centre.

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Review of

Adel Manor Care Centre

from S D (Respite Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came in for 2 weeks of planned respite care following a hospital admission.
I've had a really excellent experience: lots of rest, good food, and activities. Lovely environment decor.
The care staff are wonderful, really kind, warm, responsive and helpful. Thank you.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for leaving a review about your positive respite stay at Adel Manor Care Centre. I will share your feedback with the Team. Thank you!

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Review of

Adel Manor Care Centre

from Madeleine L (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have only praise for the manager and her team, for taking excellent care of our mother during the last few months of her life.
Staff attended to Mum's needs with kindness, sensitivity and grace. Nothing was too much for them.
Senior staff answered our questions and provided us with the support
and reassurance we needed during that time.
We are happy to recommend this care facility.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to write this review, thank you for your positive feedback, we will share it with the Team.

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Review of

Adel Manor Care Centre

from Mike C (Son of Resident) published on 24 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into Adel Manor Care Centre in November 2024 and the whole admission process ran very smoothly. She settled into the home very quickly and she was immediately happy with her new environment. The care she has received has been fantastic the staff are very attentive and Mum participates in
many of the activities organized. We are very appreciative of the support Mum receives and she is as happy as she has been very many years.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to leave a lovely review and pleased to share it with the entire Team at Adel Manor Care Centre, thank you.

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Review of

Guiseley Manor Care Centre

from Joan M (Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with my settlement and treatment. The staff are always pleased to help me in all situations. Keep up the good work!

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Review of

Guiseley Manor Care Centre

from E P (Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very grateful to be here. I like it here very much, the girls are marvellous, kind and caring. Care is very good and very safe.

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Review of

Adel Manor Care Centre

from Gary G (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I as well as our respective families are very grateful for the exceptional care and compassion shown to our mother at Adel Manor.
The entire team from day one have been outstanding, providing a warm, welcoming and supportive environment as well as kindness, patience, and dedication to her ongoing
care. The facilities at Adel Manor are brilliant and we can't thank everyone in the team enough for looking after our Mum.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to write this wonderful review, your feedback is very much appreciated, I will share with the Team your 5-star review. Thank you.

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Review of

Adel Manor Care Centre

from J M (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has lived at Adel Care Centre since August 2024. It is spacious, clean and very well-run. The staff are marvellous, treating the residents with kindness and dignity. They are also lovely with the families. There are daily activities and occasional outings. We could not have wished for a better
place for Mum to end her days.

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Awards / Recognitions (2)

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