New Care in Cheshire | 4 Care Homes

Review of
Wilmslow Manor Care Centre
from P L (Son of Resident) published on 13 August 2025

Submitted via Postal Card • Report

Overall Experience

The staff are absolutely brilliant - nothing is too much trouble. Their attitude, help and general approach enormously helped mum settle in.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you kindly for this delightful review, we are pleased Mum has settled well, and that you are happy with the care at Wilmslow Manor, I will of course pass on your comments to the team.

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Review of
Wilmslow Manor Care Centre
from John B (Son of Resident) published on 31 July 2025

Submitted via Website • Report

Overall Experience

The manager and the entire team at Wilmslow Manor have been incredibly welcoming to my mother, who was recently admitted. From the moment we arrived, the warmth and attentiveness of the staff have been exceptional.
The food is excellent, and nothing is ever too much trouble. The team consistently go

above and beyond to ensure my mother's comfort, even offering a carrot to our dog during a visit. An incredibly thoughtful touch that really stood out.
Staff handle delicate matters with great sensitivity, preserving my mother's dignity and making these conversations feel respectful and kind. Their empathy and professionalism have made a world of difference to our family.
A heartfelt thank you to everyone at Wilmslow Manor. I cannot recommend it highly enough!,

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking time to leave such a delightful review, we are so happy your Mum has settled so well, she is a pleasure to care for and as a family you are a pleasure to see and chat with when at Wilmslow Manor, I will be sure to share your feedback with the team.

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Review of
Wilmslow Manor Care Centre
from Danielle B (Daughter-in-law of Resident) published on 29 July 2025

Submitted via Website • Report

Overall Experience

All the staff at Wilmslow manor are exceptional in the service they provide to the residents and their family. My mother in law came here on respite and is now a permanent resident. She is so happy here and talks very highly of all the staff. Her needs are met to a high standard and she is extremely

happy to the point of not wanting to leave.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Hi thank you for taking the time to leave us such a delightful review, we are so happy to see how well your Mother In Law has settled since joining us, we are delighted she is happy and that you as a family are happy. I will ensure I pass on your comments to the team.

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Review of
Grosvenor Manor Care Centre
from Sylvia E (Wife of Resident) published on 23 July 2025

Submitted via Postal Card • Report

Overall Experience

Grosvenor Manor is absolutely wonderful. My husband is a resident and on 1st of July that was my 80th birthday, they made it so special for me as my husband can't do it anymore. They went over and beyond with flowers & chocolates and a balloon & they sang Happy Birthday. It is a day I will never forget

& my husband has the best care ever. My husband even sang it with the flowers & chocolates. Wonderful.

Reply from Grosvenor Manor Care Centre Hughes, Home Manager at Grosvenor Manor Care Centre

We are all so happy you had a lovely birthday sharing it with your husband and the Grosvenor family.

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Review of
Grappenhall Manor Care Centre
from Karen B (Daughter of Resident) published on 23 July 2025

Submitted via Postal Card • Report

Overall Experience

Having someone you love very much go into a care home is such an upsetting and stressful time. But from the day my mum went into Grappenhall Manor she has been treated with respect, dignity, care and affection. Mum thinks the world of everyone and they think the world of her. I am in awe of how hard

they work, but always with a smile and speak so lovely to the residents and have fun with them too. They have been there for me and given me a shoulder to cry on and comforted me. I can't think of a better place my mum could be in, she is so happy there. I would recommend Grappenhall Manor to anyone. From the bottom of my heart, a big thank you to you all.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thankyou so much for taking the time to submit such a beautiful review. It is our pleasure to support your relative, I will be sure to share your feedback with the team.

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Review of
Wilmslow Manor Care Centre
from A S (Daughter of Resident) published on 18 July 2025

Submitted via Website • Report

Overall Experience

Such an amazing care home! Staff are always so welcoming & the standard of care is exceptional. I'm lucky to live close so was able to visit my Mum most days for 2 years (Residential dementia). How staff interact with residents & how residents respond to staff was magical. Some of the most precious

interactions I witnessed brought me tears. To see residents so happy, to the point that some would regularly hug or plant a loving 'maternal' kiss on the cheeks of staff was priceless & most humbling to witness. This is also something my Mum would do often because she loved every single member of staff, no matter what their role was, simply because she was so well cared for and I always looked forward to visiting . My Mum's dementia journey is now over and although I miss her terribly (not the dementia), I didn't expect to miss Wilmslow Manor & our 'extended' family as much as I do. This certainly wasn't a grief I was prepared for, but goes to shows what an incredible place it is.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Hi, thank you for taking the time to leave such a beautiful review, It was a pleasure to care for your Mum and she was a huge part of our Wilmslow Manor family and is deeply missed, we also miss seeing you and do enjoy you popping in from time to time. Many thanks for this review It brought a tear to my eye and I will most certainly share this with the entire team. Thank You.

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Review of
Statham Manor Care Centre
from Chris W (Son of Resident) published on 23 June 2025

Submitted via Postal Card • Report

Overall Experience

You only get one chance to make a good first impression and at Statham Manor the front of house receptionist understands this concept very well. Highly professional but at the same time instantly building a close and harmonious relationship with visiting relatives. She goes the extra mile for everyone

who walks in or walks out. I was a hotel manager for 20 years so I know when someone is exceptional at front of house reception based on my own experience.

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Review of
Wilmslow Manor Care Centre
from Lawrence L (Respite Resident) published on 19 June 2025

Submitted via Website • Report

Overall Experience

After spending several weeks in hospital, I was taken to Wilmslow Manor Care Home for respite care before I could return home. During the twenty-five days I was there I received nothing but the best care and treatment in the most clean and luxurious surroundings. The room was spotless and comfortable

and the food was varied and extremely good. The nurses and all the support staff were excellent in anticipating and catering for my needs and welfare and I can not praise them highly enough. I am sure that this helped a great deal with my recovery.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a lovely review, It was a pleasure to have you stay with us and we do hope you are doing well at home, I will pass your comments on to the team, Thank you again.

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Review of
Wilmslow Manor Care Centre
from Sonia S (Daughter-in-law of Resident) published on 18 June 2025

Submitted via Website • Report

Overall Experience

Viewed 4 homes when needing residential care for active lady with dementia.
The staff were really understanding of our requirements & listened to our concerns.
We felt understood & reassured that this was the best care home for us.
It's modern, bright friendly & clean.
The bedrooms are a great

size , the bathroom is lovely.
The gorgeous garden setting is a great place to be when visiting.

This is like a home not a care home.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a wonderful review. we are delighted your loved one has settled so well, I will be sure to pass your comments on to the team.

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Review of
Wilmslow Manor Care Centre
from Alison D (Daughter of Resident) published on 4 June 2025

Submitted via Website • Report

Overall Experience

I viewed several homes for mum . Her care package was no longer suitable at home . Wilmslow Manor stood out as being a great place to chose for respite care . All the staff at my initial visit were warm and welcoming. One staff member came out to visit mum in her own home to assess her needs. The manager

has been prompt in answering any queries.

It's a huge decision to make to leave your own home . It was always mum's wish to remain at home . The care given in her first week in respite persuaded mum that she was safer and in kind hands and she has decided to stay . It's the little things that have made the difference. Mum has enjoyed others company at meals and in the lounge and her quality of life has improved. She has been able to ask for poached egg for breakfast if she fancies it , a bowl of ice cream and showers which she was unable to have in her flat . I know although it's hard to let go of your home , staff will help mum to feel at home .

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for leaving such a wonderful review, we are glad Mum has settled so well in just a short time, she appears to be thriving, thank you again, I will be sure to pass on your comments to the team.

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Review of
Wilmslow Manor Care Centre
from Pauline J (Niece of Resident) published on 30 May 2025

Submitted via Website • Report

Overall Experience

My aunt moved into Wilmslow Manor in January 2025 and has been treated with dignity, care and kindness from the entire staff team. All the staff are friendly and professional and go the extra mile in their job role. The home is very clean with beautiful decor and a lovely atmosphere. The entertainment

team is amazing with lots of various activities each week that my aunt really enjoys. My aunt is treated as an individual in her preferences and values. She has found a new joy for life thanks to the amazing staff. I would not hesitate in recommending this care home and thank you again to the manager and staff for all your hard work and kindness.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for this delightful review, we are so glad your Aunt settled so very well, she is a big character within the home and is a pleasure to care for, the team will be delighted with your kind comments.

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Review of
Statham Manor Care Centre
from D R (Daughter of Resident) published on 27 May 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been in Statham Manor for 2 weeks respite care following a hip replacement. She can't speak highly enough of the care she has received. The staff have been amazing, the environment has ben great and she has loved the food. I would not hesitate to recommend Statham Manor to anyone.

Reply from Farai Hanyane, Home Manager at Statham Manor Care Centre

Thank you for the kind words and I m delighted your mum enjoyed her short stay with us. We take pride in delivering a high standard of care and I am glad that has been reflected in the care your mum received at Statham manor . I will share the feedback with the team .

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Review of
Grappenhall Manor Care Centre
from Claire B (Daughter of Resident) published on 22 May 2025

Submitted via Website • Report

Overall Experience

As a family we found the whole ordeal of having to look for nursing care for my dad very emotional and heartbreaking.
The care, empathy, support, dignity, compassion that the team gave not only to my dad but to his family was amazing
The environment was fresh, clean and so well presented.
I was

able to continue to provide personal care to dad with the staff .
The staff went above and beyond, we can't thank them enough for all they did, true credit to the whole team

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thankyou for taking the time to write such a lovely review, it was a pleasure to support your father during his admission with us. I will be sure to share your feedback with the team.

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Review of
Wilmslow Manor Care Centre
from Hayley P (Daughter of Resident) published on 16 May 2025

Submitted via Website • Report

Overall Experience

The day we went to look around Wilmslow Manor we knew straight away, that was the place we wanted for mum. The decor is beautiful and airy, everywhere is so clean and each and every one of the staff are amazing. They literally think of every little detail to make life as comfortable as it can be and

always go the extra mile. My mum has been at Wilmslow Manor for 2 1/2 years now and we are so happy with the care. I would highly recommend.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for this lovely review, we are delighted you remain so happy with the care your Mum receives, I will be sure to pass these comments on to the team.

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Review of
Wilmslow Manor Care Centre
from M H (Wife of Resident) published on 12 May 2025

Submitted via Postal Card • Report

Overall Experience

Very responsive action to any issues that arise - always do their best to resolve issues & concerns.
In particular, the head of care has been very helpful and proactive - answers my emails promptly. The activities provided are excellent - so diverse!
The maintenance manager is superb - he has been

trying for weeks to resolve the issue with the satellite dish to enable my husband to watch TV. The problem is with the dish & needs to be sorted by the owners of the care home.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to provide this lovely review, I will be sure to pass this on to the team, the tv dish issue has been escalated, thank you again for leaving this review.

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Review of
Wilmslow Manor Care Centre
from Dan C (Son of Resident) published on 7 May 2025

Submitted via Website • Report

Overall Experience

My Dad had been a resident at Wilmslow Manor since January 2025 following a sudden deterioration in his health. As a family, we have a number of people working as health professionals, and as such have extremely high expectations in regards to how we hoped Dad would be treated. I have to say, since

the first day all of the staff exceeded those expectations with every interaction with Dad and with us as a family.

Dad became very unwell last week and passed peacefully Friday evening. I have never seen staff offer such compassion, care, dignity and respect in all of my years working in healthcare. As a family we cannot express how the staff made this difficult situation so much more comforting. We all knew Dad was being looked after, and that offered us the reassurance we needed.

Although all of the staff were amazing I feel we have to name 7 staff members in particular. Thank you so much for all that you did. This home is simply outstanding!!

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for leaving such a beautiful review, your Father will be missed by all and was a pleasure to have live with us, we are glad that we were able to support you through a difficult time, thanks again and I will indeed pass your kind words on to the teams.

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Review of
Wilmslow Manor Care Centre
from Paul C (Son-in-law of Resident) published on 7 May 2025

Submitted via Website • Report

Overall Experience

What can I say about the Care Home other than it is outstanding! The staff are so invested in providing exceptional and bespoke care for the residents. The facilities, activities, food and hospitality are excellent and the building is spotless. My father-in-law had issues settling in at first because

he was so independent beforehand. However, the staff enabled him to retain as much independence as he could given his condition, meaning it was very dignified for him. He worked his way from residential floor through to the nursing floor, where he passed peacefully away in line with his final wishes and those of the family. Management and the whole team are like a family and I will forever think of them as an extension of my own given how they cared for our family member.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking time to leave us such a wonderful review, your Father in Law was a pleasure to have with us and we will him and you all at Wilmslow Manor, thanks again for this review, I will be sure to pass this on to all of the teams.

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Review of
Wilmslow Manor Care Centre
from Anne S (Niece of Resident) published on 1 May 2025

Submitted via Website • Report

Overall Experience

Over the past few weeks I have visited Wilmslow Manor several times to see my 93 year old Aunty.
The atmosphere at this Care Home is wonderful. All the staff from reception, management, and carers have been exceptional. My Aunty has been cared for with great kindness and respect and I couldn't wish

for anything better.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave a review, your comments are delightful and I will be sure to pass the feedback on to the team.

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Review of
Wilmslow Manor Care Centre
from H W (Wife of Resident) published on 1 May 2025

Submitted via Website • Report

Overall Experience

My husband has been cared for at Wilmslow Manor the last four months. He has a diagnosis of Lewy Body dementia and the staff did all they could to help him settle into a new environment following a spell in hospital. The staff all seem to enjoy their work and always have a welcoming smile whenever

I go to visit. Nothing is too much trouble and I feel confident that my husband is safe and is well cared for.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you so much for this delightful review, you husband is a pleasure to have living at Wilmslow Manor, we delighted he has settled well, I will pass on these comments to the team.

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Review of
Wilmslow Manor Care Centre
from Jane H (Niece of Resident) published on 1 May 2025

Submitted via Website • Report

Overall Experience

Lovely facilities and atmosphere - amazing, kind, caring team. Nothing too much trouble and such understanding of the residents Very well managed and maintained. Lots of activities and effort made to include everyone.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you kindly for this lovely review, I will be sure to pass these on to the team, thank you again.

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Care Homes Owned by New Care in Cheshire

New Care Locations in Cheshire (4)

New Care Reviews in Cheshire (335)

Wilmslow Manor Care Centre

Wilmslow Manor Care Centre

Wilmslow Manor Care Centre

Grosvenor Manor Care Centre

Grappenhall Manor Care Centre

Wilmslow Manor Care Centre

Statham Manor Care Centre

Wilmslow Manor Care Centre

Wilmslow Manor Care Centre

Wilmslow Manor Care Centre

Wilmslow Manor Care Centre

Statham Manor Care Centre

Grappenhall Manor Care Centre

Wilmslow Manor Care Centre

Wilmslow Manor Care Centre

Wilmslow Manor Care Centre

Wilmslow Manor Care Centre

Wilmslow Manor Care Centre

Wilmslow Manor Care Centre

Wilmslow Manor Care Centre

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