from David B (Son of Resident) published on 16 August 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has received excellent care throughout her stay and everyone has been extremely helpful and professional.
The home organises a variety of entertainment, including singing which she enjoyed immensely. The garden at the rear of the property is also worth noting as a lovely place to relax.
from Colin P (Son of Resident) published on 31 July 2017
Submitted via Website • Report
Overall Experience5.0 out of 5
This home provided my mother with considerable loving care for a period of 14 years until her death. She could not have received more understanding and attention than she did. The owners and staff were wonderfully supportive and ensured that my mother's needs were always fully met. My mother always
said how very happy she was to be at Baytree House and indeed, as there were only 16 residents, this meant that, unlike many residential institutions, Baytree House was just one big family home. During my mother's final days the staff excelled themselves and gave her every necessary care. My mother's room was kept clean and the meals were good. There was a full programme of activities and the staff were always very friendly.
from Sally R (Daughter of Resident) published on 4 January 2017
Submitted via Website • Report
Overall Experience5.0 out of 5
I have just been to the Christmas Party at Bay Tree House - it is a warm and kind home. It is rare to find such a positive and caring atmosphere anywhere these days. The staff are courteous and charming in a totally pleasant way and treat the Residents with dignity and empathy.
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