Danforth Care Homes in Cambridgeshire | 2 Care Homes

Review of
Waterhouse Manor
from Krystal H (Regular Volunteer) published on 2 July 2025

Submitted via Website • Report

Overall Experience

We were invited to visit Waterhouse Manor with our alpacas for an Alpaca experience for the residents.
As always, the event was very well organised and coordinated. We were greeted with a smile and offered a drink straight away. The residents who we met during the experience were all very happy and

full of cheer! We had a lovely afternoon meeting everyone and thank you for inviting us to spend some time with you. Its a really lovely place to visit, clean, well kept and all the staff who we met were very kind, caring and professional.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your wonderful review. Thank you for visiting with your Alpaca's, the residents really enjoyed the event and are really looking forward to seeing you all again soon

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Review of
Waterhouse Manor
from E B (Daughter of Resident) published on 30 June 2025

Submitted via Website • Report

Overall Experience

Dad has been at Waterhouse Manor 4 months now and things just get better and better. The staff are all amazing, caring, happy and cheerful and always willing to engage with family visiting. I am always made to feel very welcome and I love that I can visit my dad at any time - there is nothing hidden.

The activities staff work hard to give residents a huge variety of activities and entertainment - and they are all supported and encouraged to participate at whatever level they are able. A weekly exercise group has recently started - which I feel is really important and beneficial for the wellbeing of my dad and for other residents. Waterhouse Manor is so much more than just another care home- it is something lovely and positive. I look forward to visiting my dad here and I'm glad we choose Waterhouse Manor.

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Review of
Barton Manor
from Eric W (Respite Resident) assisted by family/friend published on 23 June 2025

Submitted via Postal Card • Report

Overall Experience

Staff lovely, friendly & caring.
Rooms clean and bright.
Food very good and tasty.
Thank you to everyone for taking care of me during my stay, I was so well looked after. Should I need permanent care, this is where I want to be.

Reply from Andrea Layton, Manager at Barton Manor

Thank you so much for your lovely feedback you are an absolute pleasure.The team here work so hard and your lovely words are testament to this so thank you.

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Review of
Waterhouse Manor
from Rosalind R (Sister of Resident) published on 19 June 2025

Submitted via Website • Report

Overall Experience

The carers couldn't be kinder to my brother, and he couldn't be happier living in his new home. I feel so blessed to find him such a lovely place to live. He loves the food and the company; he was having a lonely time before moving to Waterhouse Manor.
For me, it is such a relief that he is now safe

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your wonderful review. I am so pleased your brother is so happy living at Waterhouse Manor. It is great to hear you are now reassured that he is receiving outstanding care and he is safe. Thank you.

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Review of
Waterhouse Manor
from D H (Daughter of Resident) published on 16 June 2025

Submitted via Website • Report

Overall Experience

My mother recently had a two-week respite stay and thoroughly enjoyed herself during this time. Communication to arrange the stay was excellent and I felt able to ask any questions and make requests with confidence. The home is clean, modern and comfortable and everyone is very welcoming. Mum commented

on the lovely staff, who could not do enough for her, and the interesting activities. She felt well cared for and safe, and said she would happily have another stay in the future.

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Review of
Waterhouse Manor
from J S (Niece of Resident) published on 16 June 2025

Submitted via Website • Report

Overall Experience

After living and the losing her sister-in-law, my aunt had to find a care home. She was welcomed with open arms into this caring and supportive home. My aunt was very nervous, as she likes routine, and had never been in a home before. She has settled in well and is happy. This care home in Fordham,

is beautiful, friendly and there is always lots going on. The staff are amazing, always putting the residents first.

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Review of
Waterhouse Manor
from S H (Daughter of Resident) published on 19 May 2025

Submitted via Website • Report

Overall Experience

Clean, friendly and welcoming.
Although a care home it gave the appearance of a hotel.
The staff were amazing and caring to everyone.
My dad was only in for respite but was very well looked after.
The food was abit mixed somedays better than others.
My dad didnt have dementia but how the staff

were with those residents i wouldn't hesitate to put a family member in Waterhouse Manor as the staff were remarkable, patient and caring

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Review of
Barton Manor
from James H (Son of Resident) published on 7 May 2025

Submitted via Website • Report

Overall Experience

I cannot thank the team at Barton Manor enough for the care and support they provided to my mother during her time as a resident. From the beginning, it was clear that Barton Manor is a home where residents are valued, respected, and cared for. My mother often shared how happy she was, and knowing her

as well as I do, that is a true testament to the outstanding culture of care within the home. Even in her more challenging moments, the staff showed unwavering patience, kindness, and understanding. The professionalism of the team at Barton Manor is excellent. Every staff member I encountered was warm, approachable, and dedicated to delivering person-centred care. It is clear that the team is passionate about what they do. Their dedication to creating a safe and supportive environment for residents is admirable. I am grateful for the love and dignity they gave to my mother, and I would recommend Barton Manor to anyone seeking a place where their loved ones will be genuinely cared for.

Reply from Andrea Layton, Manager at Barton Manor

Thank you for this amazing feedback. The team here work so hard to promote the well being of those they care for. This will be shown to the team and will be so appreciated

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Review of
Waterhouse Manor
from Mervyn C (Husband of Resident) published on 6 May 2025

Submitted via Website • Report

Overall Experience

My wife has continued to receive nothing but the very best in daily care at this wonderful home. All visitors are made to feel very welcome and precise attention to individual needs remains as outstanding as ever. The variety of activities on offer are outstanding and all are carefully chosen to include

residents in sessions which are both stimulating and encourage their participation and involvement at a level with which they are comfortable. Relevant information on my wife's well-being is always readily available. Now with warmer weather here a few short trips out to meet up with close friends and family have proved to be a welcome and worthwhile addition to the usual care home routines.

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Review of
Waterhouse Manor
from Alison M (Daughter of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience

Mum has been at Waterhouse Manor since January. The home is stunning and very clean. All staff are friendly, caring and professional. Mum has quite complex needs. all of which are being met. Nothing is too much trouble and as a family we feel listened to and made to feel welcome whenever we visit.

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Review of
Waterhouse Manor
from D C (Husband of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

My family and myself really were so happy that my wife was receiving such professional care and kindness from all at WaterHouse Manor. Also, all of us in my wife's family were given so much support during a rather difficult time. Thank you to all at Waterside Manor for looking after my wife so well.

Please don't change anything that you do.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you so much for your lovely review, i am so pleased you were happy with the level of care your wife received. Please do not hesitate to contact us if there is anything we can do to support you and your family due to this difficult time.

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Review of
Waterhouse Manor
from M S (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

My mum is doing 4 weeks of respite. We did 2 weeks for a start, but she's doing so well she is doing another 2 weeks. She is building up her confidence after being in hospital. She is cared for so well and nothing is too much trouble. Daily updates on how well Mum is doing or any concerns. Always made

very welcome.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your lovely review, i am so pleased mum has settled in so well at Waterhouse Manor and her confidence is building after her hospital stay. Thank you.

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Review of
Waterhouse Manor
from G M (Son of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience

I was more than happy with the level of care, understanding and kindness shown to my mother during her respite stay. Mum loved her short stay and the wonderful staff. Mum is looking forward to her next stay.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your wonderful review, i am so pleased your Mother enjoyed her respite stay with us and your happy with the care she received. We are looking forward to welcoming mum back to Waterhouse Manor and we are always here when you need us. Thank you.

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Review of
Waterhouse Manor
from Thelma G (Sister of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience

Waterhouse Manor is a 5 Star Home Care Accommodation in Fordham, Cambridgeshire. The manager and staff are excellent for my sister. She loved everything about Waterhouse Manor on her first visit and wished she had decided care home living months ago because she felt the joy and peace as she walked in

the door. The accommodation, food and care given is excellent and professional. The manager and the care team were very helpful in assisting with my sister's care based on what she needed after the medical exam and talking with her. She is excited each day and the manager has allowed her to bring books into the home and now she has her own corner for all her bird watching and roaming books outside her room for the resident to read. Overall, my sister is very happy, feels/looks great and safe because the staff has helped her with her social skills. Waterhouse Manor is an amazing place, with a wonderful staff that cares and a great place for my sister. Thanks Waterhouse Manor for saving my sister.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you so much for leaving such a wonderful review, your kind words mean so much to the whole team at Waterhouse Manor. I am so pleased your sister has settled in so well and is so happy with the outstanding care she is receiving. Thank you

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Review of
Barton Manor
from M F (Daughter of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience

From the first phone call, to a home visit, to an unannounced visit to Barton Manor Care Home, I felt so very reassured. What a kind and caring team of Staff. All so pleasant to talk to, so respectful to their residents and each other. All beautifully dressed, always smiling. Everywhere looked immaculate.

All residents, visitors and staff looked so happy, relaxed and content. There was something for everyone, so many activities, I felt I'd like to stay myself. Every window had a different outlook, so would please everyone. All needs can be met - from personal care to hair done, feet done, everything that would concern you. A beautifully new building with residents needs in mind. I have had this home recommended to me so many times. It wasn't hard to see why. I feel any resident would be happy staying here and their family and friends would be quickly reassured that they'd found the right place for their loved ones.

Reply from Jan Gibbs, Regional Manager at Barton Manor

Thank you so much for your very kind and thoughtful feedback.i was so pleased to hear of your experience and how our team has made this such a positive one for you and your loved one.I will certainly make sure the whole team receive this wonderful feedback.

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Review of
Waterhouse Manor
from Gwen G (Daughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

Although mum only stayed at Waterhouse Manor for a few weeks as she sadly passed away the care she received was excellent. The care she received was tailored to her specific needs and every member of staff she had contact with treated her with dignity and compassion. My family are so grateful for all

the support we received at what was a very sad time.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your lovely review and taking the time to do this at such a sad time for you and your family. From everyone at Danforth Care Homes we are sending you our sincere condolences and we are thinking of you and your family at this difficult time.

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Review of
Waterhouse Manor
from J W (Relative of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

We have been particularly grateful for advice on how to help our relative to settle and feel at home. Also the sensitivity in realising our sadness in letting them go into residential care.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your wonderful review, i am so pleased we have been able to support you on this journey of looking into care for your loved one. We are here to support you and your family and if there is anything we can support with please do not hesitate to reach out to us. Thank you.

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Review of
Barton Manor
from V C (Friend of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

I have visited a family friend many times since they have been living at Barton Manor, on each visit I find every member of the team to be helpful, friendly & respectful & nothing is too much trouble for them.
The home is always immaculate, fresh & very welcoming, I look forward to visiting, not only

my friend, but everyone at Barton Manor, it's like one big family.
I must add, over the Christmas month, the place was amazing! The Barton Manor team had it full of festivities every day, bringing lots of happy faces & special memories.
I know it's probably a month late, but Happy
2025 to all at Barton Manor & thank you!

Reply from Jan Gibbs, Regional Manager at Barton Manor

Thank you so much for your kind words and feedback.I know that the team will appreciate everything you have said. I will certainly make sure they are all made aware.Thank you for taking the time to complete a review.

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Review of
Barton Manor
from Martin W (Son of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

I am so happy and impressed with the way Mother is being cared for, I doubt if there's better. The staff couldn't be more attentive. Bless them and thank you so much.

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Review of
Barton Manor
from Jacqueline H (Daughter of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

Excellent caring staff - always honest and informative. The facilities and meals are amazing as are the rooms which are wonderfully decorated. Barton Manor has a cinema for the residents and a hairdressers. I visited today and the wonderful receptionist had even taken the trouble to take a photo of

my mum after having her hair done. The care manager is equally kind and knowledgeable if you have any questions. They are always upfront and honest about anything you ask them.

Reply from Andrea Layton, Manager at Barton Manor

Thank you so much for this amazing review I will be sure to pass on the praise.

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