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Care Homes Owned by Danforth Care Homes in Derbyshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Danforth Care Homes in Derbyshire

Only the locations & reviews in Derbyshire for Danforth Care Homes are showing below.

View the details of all 21 locations (with 658 reviews) owned by Danforth Care Homes

Danforth Care Homes Locations in Derbyshire (2)

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2 Care Homes owned by Danforth Care Homes in Derbyshire
Heatherton House

170 Rykneld Road, Derby DE23 4AN 

9.9 35 reviews
"I recommend Heatherton House, specifically built and designed for comfort and proper care for elderly residents, modern facilities,…"   Read all 35 reviews
Location Type Care Home

Heatherton House is a brand new purpose-built care home situated in Littleover. The home has 66 beds and provides residential, respite and dementia care. Heatherton House has been designed with the comfort of its residents in mind, offering a range of… Read more about Heatherton House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,300 / week
Samuel House

Porterwood Drive, Heanor, Derby DE75 7WY 

9.3 8 reviews
"Fantastic home in a super setting. Care received is great. Activities are just endless. My mum has no time to get bored. Couldn't be…"   Read all 8 reviews
Location Type Care Home

Neighbouring the beautiful Shipley Lake, Samuel House is a purpose-built care home offering a warm and welcoming community where residents receive personalised and attentive care. Located on the former site of American Adventure Park, Samuel House… Read more about Samuel House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • 66 Rooms
  • from £1,275 / week

Danforth Care Homes Reviews in Derbyshire (43)

9.8

Danforth Care Homes has a Group Review Score of 9.8 (9.830) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Danforth Care Homes must have a Review Score.

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Review of

Samuel House

from J A (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic home in a super setting.
Care received is great. Activities are just endless. My mum has no time to get bored.
Couldn't be happier with the care and support at Samuel House.
Reply from Amy Batchelor, Customer Relations Manager at Samuel House

We're thrilled to hear that your mum is enjoying her time at Samuel House and keeping busy with all the activities, we try to make every day engaging and full of variety. It means a lot to know that you're happy with the care and support she's receiving. Thank you.

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Review of

Samuel House

from Janet T (Respite Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't have had better care, all the staff were wonderful and made me extremely welcome. The home is beautiful and feels like a hotel rather than a care home. I enjoyed the food and I was spoilt for choice. The activities were fun and very accessible. I cannot speak highly enough.
Reply from Amy Batchelor, Customer Relations Manager at Samuel House

Thank you for your wonderful review. We are so pleased your stay with us at Samuel House and look forward to welcoming you back in the future. Thank you.

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Review of

Samuel House

from Dawn W (Sister of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been here for a month now and has settled in well mainly because he has been welcomed and made to feel its his home. The staff are all so lovely and everywhere is so clean and well cared for. His bedroom is very pleasant as well. He looks clean and well looked after ie his hair, clothes
and nail and he's certainly well fed! They are always doing activities.
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Review of

Samuel House

from Doreen B (Resident) assisted by family/friend published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I recently had the opportunity to stay at Samuel House Care Home for two weeks and I must say, my experience was overwhelmingly positive. The accommodation was nothing short of excellent - everything was brand new, impeccably clean and well-maintained. It truly felt like a comfortable and welcoming
environment. The food provided was also a highlight of my stay. The menu offered a wide variety of choices and the staff were more than willing to adapt meals to suit individual needs, ensuring that everyone could enjoy their dining experience. What stood out the most, however, was the care staff. They were consistently polite and genuinely caring, always ready to assist. Whenever I pressed the buzzer, they responded promptly, making me feel valued and attended to throughout my stay. Overall, I highly recommend Samuel House care home for anyone seeking quality care in a pleasant setting. It exceeded my expectations in every aspect.
Reply from Amy Batchelor, Customer Relations Manager at Samuel House

Thank you so much for taking the time to share your experience at Samuel House. We're absolutely delighted to hear that your stay was such a positive one. Creating a warm, welcoming, and comfortable environment is something we take great pride in, so your kind words about the accommodation and facilities mean a lot to us.We're also thrilled that you enjoyed the food and felt well cared for by our team. It's wonderful to know that the staff's responsiveness and genuine care made you feel valued throughout your stay.Your recommendation is greatly appreciated, and we're so pleased we could exceed your expectations. Wishing you all the very best, and we hope to welcome you back again in the future if needed

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Review of

Samuel House

from J B (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the care mum is receiving. The staff are caring, attentive , and fully understand mums needs. They are friendly , fun , and seem to bond well with their resident's.
The food is lovely, made fresh everyday by their chef, with a varied menu.
Everyday they have different
activities, from chair based excersis, to baking, painting, singing and outdoor games etc.
The home is very clean and modern with lovely ensuite bedrooms, lounges, dining rooms.
We couldn't have picked a nicer home for mum to spend her remaining time.
Reply from Amy Batchelor, Customer Relations Manager at Samuel House

Thank you so much for your wonderful review. We're truly grateful for your kind words and are so pleased to hear that your Mum is happy and well cared for at Samuel House. It means everything to us that you feel confident in the care she's receiving, and we're proud to have a team that is not only attentive and compassionate, but also builds genuine connections with our residents.Thank you.

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Review of

Samuel House

from Peter B (Son of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As the home is brand new you would expect it to be first class. It is, the finish inside is excellent the food is wonderful & plentiful. Hospitality from staff is also excellent. Well done. Mum will be back for future respite and if need be to stay in the future.
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Review of

Samuel House

from S H (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This beautiful, brand-new home is bright, comfortable, and thoughtfully decorated-but what truly stands out is the staff. The management team are genuinely caring and go above and beyond. Every assistant and staff member we've met is warm, attentive, and clearly happy in their work. It's a real comfort
knowing our mum is in such capable and compassionate hands.
Reply from Amy Batchelor, Customer Relations Manager at Samuel House

Thank you for your lovely review and kind words about the fantastic team at Samuel House. I am so pleased you are reassured knowing mum is safe and well cared for.

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Review of

Samuel House

from J P (Daughter of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am writing this review to express my sincere appreciation and deep satisfaction with the exceptional standard of care and service provided at Samuel House Care Home, Shipley Lakeside, where my precious mum has recently become a resident. From the moment we were introduced to the home, it became clear
that Samuel House is not just a care facility but a thoughtfully run and genuinely welcoming community that places residents and their families at the heart of everything they do.


The Care Home Manager has set a truly outstanding tone for the entire establishment. Her leadership is evident in every detail-from the high morale of the staff to the smooth, respectful, and compassionate way that care is delivered day and night. The Front of House Manager deserves equal commendation. From the warm welcome to the consistent professionalism in all interactions, they help create a sense of trust and calm for families and residents alike. Thank you to the whole team! You are doing an amazing job.

Reply from Amy Batchelor, Customer Relations Manager at Samuel House

Thank you so much for your wonderful review.I'm so pleased to hear that your mum has settled in so well at Samuel House. Your kind words about the team truly mean a lot. They take great pride in providing outstanding care and creating a warm, welcoming environment for all our residents and visitors. Your feedback is greatly appreciated and will be shared with the whole team-thank you again for your support

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Review of

Heatherton House

from Pauline O (Daughter of Resident) published on 5 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recommend Heatherton House, specifically built and designed for comfort and proper care for elderly residents, modern facilities, beautiful decor, private rooms with excellent ensuite. Warm and welcoming. Staff are kind, professional, polite and supportive. Residents are relaxed and well attended.
Excellent laundry service. Lovely food, cooked on the premises, catering for all tastes. Excellent hairdresser! The beds are electrically adjustable - a bonus! Mum always looked clean and cared for. There was separate private rooms to meet visitors, nice quiet alcoves to relax in. A comfortable lounge, dining area, cinema, a piano room and nice outdoor area. Activities and trips out.
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Review of

Heatherton House

from A B (Son of Resident) published on 28 February 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Dementia care
Dad has been a permanent resident of Heatherton House for 14 months. With the deterioration of his dementia (coupled with a chest infection that took him to the hospital) Heatherton House declined to allow him back into the care home. This surprised us, as the reason that we chose Heatherton
House, was because they promoted themselves as experts in dementia care. In our experience, the dementia care offered by Heatherton House seems to be limited and, when challenging behaviours were expressed, they seemed unable to cope. Furthermore, we were not kept fully informed of incidents that were later listed as reasons for terminating his residency.
On the day we came to collect Dad's belongings and medication, no one from the management team took the time to speak with us, to enquire how he was doing or to wish him well for the future. This was very disappointing and left us feeling that the management team lacked concern for his ongoing welfare.
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Review of

Heatherton House

from C W (Daughter of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad stayed for two week's respite and to get a taste for what a modern care home can offer. We were able to visit whenever we wanted and were made to feel very welcome. Dad said he couldn't fault it - it's very clean and comfortable, the staff are kind and attentive and the food is great. He could definitely
live there!
Reply from Amanda Jelbert, General Manager at Heatherton House

Thank you for your kind review, I am glad that dad had a nice time and hope to see him soon.

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Review of

Heatherton House

from J S (Daughter of Resident) published on 27 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum arrived at Heatherton House following a 2 week stay in hospital and 3 weeks respite care elsewhere. It was an extremely stressful time for her. The staff have been excellent, helping her to settle in and care for her, not-inconsiderable, needs. Their care and attention have allowed me to move
forward, knowing she is safe and well.
Reply from Amanda Jelbert, General Manager at Heatherton House

Thank you for taking the time to write such a lovely review. I am glad you've had the opportunity for some well-deserved rest.

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Review of

Heatherton House

from I D (Respite Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I decided to take advantage of a respite care stay at Heatherton House for me in light of my arthritis and risk of falling while they were all away on holiday. I faced the prospect with trepidation but I need not have been concerned because it was like my own holiday as they had predicted.
I could not have waited for a more pleasant and friendly staff throughout management, carers, household staff and the chefs. There were busy delays in the mornings, but everyone received the help they needed to start their day. The house itself is comfortable, attractive and immaculate in every way. I will certainly return to Heatherton should the need return. Thank you.
Reply from Amanda Jelbert, General Manager at Heatherton House

Thank you for completing a review of your Holiday at Heatherton House, we are glad that you enjoyed your stay, and look forward to seeing you again soon.

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Review of

Heatherton House

from C C (Daughter of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother stayed at Heatherton House for respite. She thoroughly enjoyed her stay the accommodation is of 5-star standard.
She enjoyed the food. The care was outstanding, above and beyond, with friendly, smiley, helpful staff. She enjoyed some of the activities on offer, although she is 94 and very
happy to have her afternoon nap! We would have no hesitation in recommending Heatherton House and my mum has a return visit already booked in.
Reply from Amanda Jelbert, General Manager at Heatherton House

Thank you for your review, it's very much appreciated. I am glad that your mom enjoyed her stay and the facilities and look forward to seeing her back soon

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Review of

Heatherton House

from S B (Daughter of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I placed my Dad here for 3 weeks restbite, I was a nervous wreck as it had taken ages to agree to a holiday with him there.
The home is of excellent standard with a lot of facilities within the price which although is expensive it isn't really any more expensive than others, and is just like a hotel.
My
Dad settled well and the staff were lovely to him, he has Altzeimer's so it was good to see him happy, the food was good and varied and wasn't restricted in any way, I could ring anytime to make sure he was ok and they sent me some videos of him joining in with the activities and even dancing with the staff.
Nothing was too much trouble and I feel they looked after my Dad as well as I could.
We are back in September for three weeks knowing he will be ok.
Reply from Amanda Jelbert, General Manager at Heatherton House

Thank you for such a delightful review. I am glad that we could not only give you the reassurance you needed but also that your dad settled into our care. Look forward to seeing you soon.

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Review of

Heatherton House

from Rebecca W (Daughter of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am absolutely blown away, by the kindness and understanding, from both management and staff following a difficult time recently. The whole team have been just lovely, ensuring they have heard us, and even down to the smallest of details. Mum is finally full of smiles! I have to say a massive thank
you to the home manager, the deputy manager, the day manager and the senior. The room is just fantastic and has little locked areas for more personal possessions and a little fridge. The bed is absolutely perfect for Mum, and she manages to roll independently, without fear and minimal support to do so. The food has been ace according to Mum! Facilities are fresh and clean. Nothing is too much! 100% care! Haven't seen activities yet, but seems there are always fun things happening, and all the residents seem so happy. Really happy so far.
Reply from Amanda Jelbert, General Manager at Heatherton House

Thank you for taking the time to share your thoughts and gratitude to the team at Heatherton House. This is very much appreciated!

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Review of

Heatherton House

from J G (Sister of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been living at Heather House since January. All the staff have been friendly and welcoming, I am more than happy to leave my sister with such caring people.
Reply from Amanda Jelbert, General Manager at Heatherton House

Thank you for your review, the team appreciate your feedback.

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Review of

Heatherton House

from K R (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care that my um receives from the staff and caregivers at Heatherton House. She is always clean and well nourished constantly encouraged to engage in the wealth of activities offered at the home. Mum is a fall risk but has never been left alone so has not fallen since she has been
at Heatherton House. This is a total relief to the whole family. The residents are continually monitored for their health by the local GP surgery too. Families are actively encouraged to visit and are made to feel very welcome. The staff are fantastic. I cannot praise everyone there highly enough. Thank you!
Reply from Amanda Jelbert, General Manager at Heatherton House

Thank you for your kind words regarding the care of your mom. We are glad you and your mom are both pleased with the level of care that we provide here at Heatherton house.

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Review of

Heatherton House

from I B (Son of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent place. Safe, friendly and caring environment created by management and staff who are courteous and attentive with a good sense of humour thrown in. Friends and relatives always welcome for visits, outings etc. Would definitely recommend.
Reply from Amanda Jelbert, General Manager at Heatherton House

Thank you for taking the time to write a review your comments are very much appreciated.

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Review of

Heatherton House

from R A (Power of Attorney of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all very friendly and have a smile on their faces. Nothing is too much trouble for them. As it is new, the home is very modern with comfortable lounges and dining areas which encourage residents to socialise. The bedrooms are lovely. The home provides medical care and attention and the
staff take a personal interest in the residents' welfare. The manager and carer have given me and my co-attorney every assistance in our dealings with them. They and their staff are a credit to the company.
Reply from Amanda Jelbert, General Manager at Heatherton House

What a lovely review and thank you for taking the time to complete it. We endeavour to provide the highest quality service to families as well as all our residents so I am glad that you have also experienced this.

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Awards / Recognitions (2)

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