Fylde Care Group Ltd in Lancashire | 3 Care Homes

Review of
Rose House Residential Care Home
from L K (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

Mum has settled in extremely well. Loves the staff and food, is very happy here and always pleased to come back after being out.

Reply from Rosie Towers, Area Manager at Rose House Residential Care Home

Thank you so much for your review; the management and staff team will be over the moon your mum has settled in at Rose House. Thank you for taking the time to review us it is very much appreciated

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Review of
Hedges House
from Morag D (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report

Overall Experience

We were fortunate to get a beautiful room at hedges for my mum who has Alzheimer's. We couldn't have been happier with the care she received. The staff are absolutely outstanding their care, attention to detail, patience, love and fun for all the residents is out of this world. Jane the manager is exceptional

and she should be very proud of all her staff. I can't thank you all enough for everything you did for me, my family and my mum. Thank you morag daughter of a resident xx

Reply from Rosie Towers, Area Manager at Hedges House

Thank you so much for taking the time to complete a lovely review. We are so happy that your mum enjoyed her stay with us. I will ensure your comments are passed onto our staff, who will be delighted…read more

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Review of
Bluebell House Residential Care Home
from G B (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report

Overall Experience

We have always found this home to feel like a home from home. Family are welcomed at anytime without the need for prior consultation. The staff are genuinely caring of the residents and have their well-being at the heart of all they do.
The home is well managed, friendly, welcoming and well kept.

Reply from Mark Ratcliff, Manager at Bluebell House Residential Care Home

Thank you for your lovely review, this means a lot and I will pass you comments to the rest of the team.

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Review of
Hedges House
from L M (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother was diagnosed with vascular dementia 3 years ago. She is now 95. She had always been active and fiercely independent. She lived with me for 15 months, and in March, my daughter and I realised Mum needed more care. We were lucky to find her a lovely room at Hedges House.
The staff and facilities

are excellent. It is very homely and all the staff are kind and knowledgeable. Mum has settled in well.
We are so thankful and looking back, wish we had moved her there earlier. It's certainly peace of mind knowing she is in a safe environment and happy.

Reply from Rosie Towers, Area Manager at Hedges House

Thank you so much for taking the time to complete a lovely review. We are so happy that your mum has settled in. I will ensure your comments are passed onto our staff, who will be delighted with your…read more

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Review of
Rose House Residential Care Home
from Jade R (Granddaughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

Grandmother being looked after very well, and really enjoys living at Rose House and very good choice of activities and love seeing it all on social media.

Reply from Rosie Towers, Area Manager at Rose House Residential Care Home

Thank you so much for your review; the management and staff team will be over the moon your mum really enjoys living at Rose House. Thank you for taking the time to review us it is very much…read more

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Review of
Bluebell House Residential Care Home
from M C (Friend of Resident) published on 30 June 2025 Submitted via Website • Report

Overall Experience

Wonderful, warm friendly home, all the staff are so helpful, and are happy to help in anyway they can, it feels comforting knowing my aunt is happy content and safe.
She has made good friends and settled in so quickly, her room is beautiful full of her memories and photographs from home, she often

thinks she's on her cruise ship holidays as she's treated so well, and loves the puddings and treats she gets throughout the day, never lonely has the best company. A fabulous professional team of staff I would recommend Bluebell House in a heartbeat.

Reply from Sarah Bellamy, Director at Bluebell House Residential Care Home

Thankyou so much for the lovely and heartfelt review and we love that the home feels as special as a cruise such a huge compliment. We will pass on your kind comments to the staff team and your…read more

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Review of
Bluebell House Residential Care Home
from M S (Friend of Resident) published on 6 May 2025 Submitted via Postal Card • Report

Overall Experience

Excellent care for residents, staff very capable, caring & efficient. Food excellent inc portions staff always welcoming - on the ball when extra care meds are required, very nice place for those needing extra care.

Reply from Sarah Bellamy, Director at Bluebell House Residential Care Home

Thankyou so much for taking the time to review us. The staff will be delighted with such a lovely review and we will pass on your lovely feedback. Many thanks

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Review of
Bluebell House Residential Care Home
from E H (Granddaughter of Resident) published on 10 April 2025 Submitted via Website • Report

Overall Experience

Words cannot describe how wonderful this care home is. It is more of a community where everyone gets on so well with each other - it's our new little family.
As a family we were terrified of my nan going into care as we have had such bad experiences in the past.
The home is so clean that when you

walk in it's like walking into a lovely bed and breakfast. The room my Nan has is a new build room and is furnished beautifully. Every time we visit the bed is clean, the floors hoovered like a lush hotel. I would stay there myself!
The food is diverse and inclusive to everyone. Inc vegetarian options!
Food is presented to the residents in which encourages them to eat instead of just shoved infront of them. My nan looks so much healthier mentally and physically since coming here.

One staff member in particular organises the place in a way different to other care homes. It's organised, the staff are flawless and I leave my visits feeling calm and assured.
Words cannot describe how thankful I am to you all

Reply from Rosie Towers, Area Manager at Bluebell House Residential Care Home

Thank you so much for your lovely review of Bluebell House. We are so happy you feel a part of the Bluebell family. Taking the time to review us means a great deal to the team and I will pass on your…read more

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Review of
Bluebell House Residential Care Home
from Shelly U (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report

Overall Experience

From first setting foot to view Bluebell house to my mum moving in at the beginning of February all our family have felt very welcome. All the staff are friendly, helpful and caring. It is clean, smells fresh and the decor lovely. My mums room is cosy and was decorated before she moved in. Mum loves

the food, they even have chocolate biscuits with their refreshments. Mum has been taken into the area for a walk and lunch and she has done various activities which we see on their social media page.

Reply from Rosie Towers, Area Manager at Bluebell House Residential Care Home

Thankyou so much for your wonderful review, we are so happy your mum has settled in. It is really appreciated and we will pass on your kind words to the staff team who will be delighted. Thanks again…read more

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Review of
Bluebell House Residential Care Home
from Tanya F (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report

Overall Experience

From the minute we looked around Bluebell House 8 weeks ago we knew it was the right place for mum. The home is welcoming, warm and friendly. All the staff are very approachable and nothing is too much trouble.

Reply from Rosie Towers, Area Manager at Bluebell House Residential Care Home

Thank you so much for your lovely review of Bluebell House. Taking the time to review us means a great deal to the team and I will pass on your lovely words. Thank you. we really appreciate it.

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Review of
Rose House Residential Care Home
from Jane B (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report

Overall Experience

My Mum moved in just over four weeks ago, as a family we were worried she would struggle to adjust. To our amazement she has settled in really well. All the staff have been really lovely with her, and nothing seems too much trouble. Mum has made friends, has a lovely room overlooking the park and tells

me the food is good.
There is a warm friendly atmosphere in the home,which you can feel the minute you walk in. Mum is happy to see me when I call to take her out, but she is equally happy to get back to see what's going on at Rose House.

Reply from Rosie Towers, Area Manager at Rose House Residential Care Home

Thank you so much for your review; the management and staff team will be over the moon you feel your mum has settled in . Thank you for taking the time to review us it is very much appreciated.

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Review of
Hedges House
from Leslie L (Brother of Resident) published on 4 April 2025 Submitted via Website • Report

Overall Experience

We managed to get a room at Hedges when my brother was diagnosed with a terminal cancer. The en-suite room was well appointed and we were able to personalise it to make my brother feel comfortable with his surroundings. From the beginning to the end the staff were so caring and helpful. Dietary and

medication requirements were handled in a thoughtful manner, as they changed quite a lot over his time at Hedges. The staff take time with the residents and it becomes more of a family environment than a Care Home. My brother had 6 good months of great care at Hedges. The 7th month was palliative and managed in a very thoughtful way. The liaison and interaction with Trinity Hospice nurses, District Nurses, Doctors and Pharmacists was handled in a sensitive and professional manner. Keep up the good work.

Reply from Rosie Towers, Area Manager at Hedges House

Thank you so much for taking the time to complete a lovely review. It was a pleasure to care for your brother, the team we very fond of him. I will ensure your comments are passed onto our staff, who…read more

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Review of
Bluebell House Residential Care Home
from Denise H (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report

Overall Experience

Excellent. Above and beyond expectations. Very aware of increasing needs, seeking to adapting care to meet increasing needs. They care, are very professional.

Reply from Sarah Bellamy, Director at Bluebell House Residential Care Home

Thankyou so much for your wonderful review. It is really appreciated and we will pass on your kind words to the staff team who will be delighted. Thanks again for taking the time to review us it means…read more

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Review of
Bluebell House Residential Care Home
from Michelle S (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report

Overall Experience

Excellent Care Home, my mum has settled in beautifully thanks to the wonderful staff and management, nothing is too much trouble.
The entertainment and trips out are great my mum is partaking which is just brilliant to see as I never imagined she would.
So clean and fresh an absolute pleasure to

visit. My mum is very happy which gives me peace of mind and has made our relationship what it should be no longer a job but quality time together.

Reply from Rosie Towers, Area Manager at Bluebell House Residential Care Home

Thank you so much for your lovely review of Bluebell House. It is great that your mum has settled in nicely, it is lovely to hear. Taking the time to review us means a great deal to the team and I…read more

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Review of
Rose House Residential Care Home
from R R (Son of Resident) published on 20 March 2025 Submitted via Postal Card • Report

Overall Experience

Mum has settled in very well in the first 3 weeks staff very approachable and friendly.

Reply from Rosie Towers, Area Manager at Rose House Residential Care Home

Thank you so much for your review; the management and staff team will be over the moon you feel your mum has settled in . Thank you for taking the time to review us it is very much appreciated.

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Review of
Rose House Residential Care Home
from C M (Cousin of Resident) published on 20 March 2025 Submitted via Postal Card • Report

Overall Experience

I visit my cousin approx every 3 weeks. She is always happy and contented and looks presentable, especially when the hairdresser has visited. She likes her bedroom and always seems comfortable. She thinks the food is good.

Reply from Rosie Towers, Area Manager at Rose House Residential Care Home

Thank you so much for your lovely review; the management and staff team will be grateful for your feedback. Your cousin is such a pleasure to have as part of the Rose House family. Thank you for…read more

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Review of
Hedges House
from Susan G (Niece of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

My aunt sadly passed away on December 28th 2024. She had been a resident at Hedges House for over five years. During my aunts time there, she was treated with kindness at all times and the care she was given was exemplary, especially in the last 12months of her life, when she became bed fast. Before

that period however, she was able to enjoy all the activities and events provided, games, art classes, exercise classes, food tasting sessions, visits from musicians and other entertainers. Children visit to sing carols at Christmas and summer brings BBQ's and visits to the lovely Lowther gardens. Whatever the occasion staff arrange an event where family and friends can join in to celebrate. After over five years of experiencing the holistic care they provide at Hedges House, I would not hesitate to give it my recommendation. My aunt was blessed to call Hedges House home and on both her and all my family's behalf, I thank them for all that they did to provide her with the best possible care.

Reply from Rosie Towers, Regional Quality and Compliance Manager at Hedges House

Thank you so much for taking the time to complete a lovely review. It was a pleasure to care for your Aunt, the team were very fond of her. I will ensure your comments are passed onto our staff, who…read more

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Review of
Rose House Residential Care Home
from D D (Daughter of Resident) published on 5 December 2024 Submitted via Postal Card • Report

Overall Experience

Ever since Mother arrived at the home she settled in straight away. The staff are very friendly, professional and obliging and everything has been more than satisfactory. I am happy and confident that my mother is being very well looked after.

Reply from Rosie Towers, Area Manager at Rose House Residential Care Home

Thank you so much for your lovely review; the management and staff team will be over the moon. Your mum is lovely to have at our home. Thank you for taking the time to review us it is very much…read more

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Review of
Rose House Residential Care Home
from Brian P (Son of Resident) published on 5 December 2024 Submitted via Postal Card • Report

Overall Experience

Very welcoming staff. Lovely clean home and the staff interacts with all the residents.
My father settled in a lot easier than we originally thought.
Lovely bright room with a great view of the park.
Overall excellent home where we know my father will be cared for both mentally and physically.

Reply from Sarah Bellamy, Director at Rose House Residential Care Home

Thank you so much for your lovely review; the management and staff team will be over the moon. Your dad is such a pleasure to have at our home, he has settled in amazingly. Thank you for taking the…read more

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Review of
Bluebell House Residential Care Home
from Andrew N (Son of Resident) published on 6 November 2024 Submitted via Postal Card • Report

Overall Experience

From our initial enquiry to home visit, to transition from home to Bluebell House Residential Care Home every aspect of the process has ben outstanding. The staff are caring, considerate and friendly. Bluebell House provides a wide variety of experiences for its residents, it is beautifully decorated

with a choice of three sitting areas. Mum has settled well and made new friends. Thank you to all, we are happy knowing Mum's safe and happy.

Reply from Sarah Bellamy, Director at Bluebell House Residential Care Home

Thank you so much for your lovely review of Bluebell House. Taking the time to review us means a great deal to the team and I will pass on your lovely words. Thank you. we really appreciate it.

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Care Homes Owned by Fylde Care Group Ltd in Lancashire

Fylde Care Group Ltd Locations in Lancashire (3)

Fylde Care Group Ltd Reviews in Lancashire (91)

Rose House Residential Care Home

Hedges House

Bluebell House Residential Care Home

Hedges House

Rose House Residential Care Home

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Rose House Residential Care Home

Hedges House

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Rose House Residential Care Home

Rose House Residential Care Home

Hedges House

Rose House Residential Care Home

Rose House Residential Care Home

Bluebell House Residential Care Home

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