Fylde Care Group Ltd in Lancashire | 3 Care Homes

Review of
Bluebell House Residential Care Home
from Edwina B (Daughter of Resident) published on 20 February 2026 Submitted via Website • Report

Overall Experience

My mum has been a resident for a year now. I cannot praise the staff enough for their care in looking after her. She has come on so well in herself since going there last year.
The home is always very clean and has a really homely feel. All the staff are great and really lovely with the residents.

My mums room is very bright and well equipped. All the communal areas are great.
I am very pleased with all aspects of bluebell house. 10 out of 10

Reply from Rosie Towers, Area Manager at Bluebell House Residential Care HomeThank you for taking the time to leave a review, we are so pleased your mother is happy at Bluebell House. We really appreciate your feedback and will let the staff team know, they will be delighted.

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Review of
Bluebell House Residential Care Home
from Janet P (Daughter of Resident) published on 17 February 2026 Submitted via Website • Report

Overall Experience

My mother has been a resident of Bluebell House for almost a year now. She was lonely and struggling at home when Dad died and initially resisted going into a home. However, she quickly settled down and is now completely happy. The staff at Bluebell are marvellous, attentive and caring and they really

seem to be fond of residents. There have been a few issues with laundry and separating belongings between residents, and the rooms are rather small but they meet Mum's needs. She really only uses her room for sleeping and much prefers to be joining in the activities downstairs. The staff try to do something most afternoons, from singing, chair exercises, games, drawing, crafting and baking to name a few. The house is always clean, light and welcoming. Mark and Jo, as managers, are always available and respond quickly to questions and problems, offering as much support to residents and families as possible. We would have no hesitation in recommending Bluebell House to anyone

Reply from Rosie Towers, Area Manager at Bluebell House Residential Care HomeThank you for taking the time to leave a review, we are so pleased your mother is happy at Bluebell House. We really appreciate your feedback and will let the staff team know, they will be delighted with your feedback.

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Review of
Bluebell House Residential Care Home
from Gary P (Son of Resident) published on 11 February 2026 Submitted via Website • Report

Overall Experience

I am very happy with the care that my mum is receiving. She has been unwell with a chest infection and the staff have kept us updated.
All the staff are very caring and friendly.
I would recommend Bluebell House to anybody needing 24hour care.

Reply from Mark ratcliff, Manager at Bluebell House Residential Care HomeThank you for taking the time to leave a review. We really appreciate your feedback and your support means a lot to us.

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Review of
Hedges House
from Kathryn Z (Sister of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

Hedges House came to the rescue when my elderly disabled sister needed caring for following the loss of her husband and having subsequently contracted sepsis and pneumonia. My sister had a lovely room of her own which she loved and felt was her sanctuary. The care home gave structure to the day but

also allowed for independent needs. The staff were warm and friendly and I believe the kindness my sister and I were shown was instrumental in her recovery. We will always remain grateful for the care and support given in our hour of need.

Reply from Rosie Towers, Area Manager at Hedges HouseThank you so much for taking the time to complete a lovely review.. I will ensure your comments are passed onto our staff, who will be delighted with your feedback.

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Review of
Bluebell House Residential Care Home
from L P (Daughter-in-law of Resident) published on 14 January 2026 Submitted via Website • Report

Overall Experience

My mother-in-law was admitted in the summer of 2025, due to not coping at home. This was extremely distressing for her and our family. The staff were very good at helping her to settle in, and also advising the family.
She has now settled in extremely well, and made friends with the other residents.

Daily activities are carried out to stimulate the residents, and we have noticed a great improvement in our family member.
The staff are very approachable and listen to any concerns.
The management are always available if we need to discuss anything with them.
Overall, a brilliant care home, brilliant staff, food is very good and I cant fault anything. Would recommend Bluebell House.

Reply from Rosie Towers, Area Manager at Bluebell House Residential Care HomeThankyou so much for the lovely review and we so happy your mother-in-law has settled in well at Bluebell. We will pass on your kind comments to the staff team and your feedback is really appreciated.

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Review of
Bluebell House Residential Care Home
from Karen W (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report

Overall Experience

I have found all of the staff friendly and helpful. My mum has settled really well and seems very happy. They had lots of activities on the build up to Christmas, which everyone looked to be enjoying. I live abroad , so seeing my mum in this homely environment, means I can go home knowing my mum is

safe and being well cared for.

Reply from Rosie Towers, Area Manager at Bluebell House Residential Care HomeThankyou so much for the lovely review and we so happy your mum is settled in really well. We will pass on your kind comments to the staff team and your feedback is really appreciated.

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Review of
Bluebell House Residential Care Home
from L I (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report

Overall Experience

Our family cannot thank the team at Bluebell enough for the incredible care they provide to our mum. From day one, it was clear that her wellbeing is their utmost priority. Knowing that she is in such capable and compassionate hands truly puts our minds at rest.
The home itself is beautiful and clean,

yet it maintains a warm, 'home from home' atmosphere rather than feeling clinical. There is always something going on to keep the residents entertained, and the communication from the staff is excellent. We especially love seeing photos of Mum having fun on their social media-it's wonderful to see her so active and engaged! Mum is very settled and, most importantly, happy. When she is happy, we are happy. We highly recommend Bluebell to any family looking for quality care."

Reply from Rosie Towers, Area Manager at Bluebell House Residential Care HomeThankyou so much for the lovely review and we are so happy your mum is settled at Bluebell . We will pass on your kind comments to the staff team and your feedback is really appreciated.

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Review of
Bluebell House Residential Care Home
from Karen W (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report

Overall Experience

My mother has been at Bluebell House for 12 months, she is 92 and has dementia and is very happy at Bluebells. She calls it home and her family. The staff are amazing, nothing is too much trouble and the care is fantastic. The ensuite bedrooms are lovely and clean and the food is tasty home-cooked food.

The Home has people that come in and entertain the residence and they take them out on little trips. We have peace of mind knowing that mum is so well looked after and cared for and happy and safe. We fell very lucky that mum is at Blubell house because it is most definitely the best in the area.

Reply from Rosie Towers, Area Manager at Bluebell House Residential Care HomeThankyou so much for the lovely review and we so happy your mother calls it home. We will pass on your kind comments to the staff team and your feedback is really appreciated.

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Review of
Rose House Residential Care Home
from L K (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

Mum has settled in extremely well. Loves the staff and food, is very happy here and always pleased to come back after being out.

Reply from Rosie Towers, Area Manager at Rose House Residential Care HomeThank you so much for your review; the management and staff team will be over the moon your mum has settled in at Rose House. Thank you for taking the time to review us it is very much appreciated

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Review of
Hedges House
from Morag D (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report

Overall Experience

We were fortunate to get a beautiful room at hedges for my mum who has Alzheimer's. We couldn't have been happier with the care she received. The staff are absolutely outstanding their care, attention to detail, patience, love and fun for all the residents is out of this world. Jane the manager is exceptional

and she should be very proud of all her staff. I can't thank you all enough for everything you did for me, my family and my mum. Thank you morag daughter of a resident xx

Reply from Rosie Towers, Area Manager at Hedges HouseThank you so much for taking the time to complete a lovely review. We are so happy that your mum enjoyed her stay with us. I will ensure your comments are passed onto our staff, who will be delighted with your feedback.

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Review of
Bluebell House Residential Care Home
from G B (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report

Overall Experience

We have always found this home to feel like a home from home. Family are welcomed at anytime without the need for prior consultation. The staff are genuinely caring of the residents and have their well-being at the heart of all they do.
The home is well managed, friendly, welcoming and well kept.

Reply from Mark Ratcliff, Manager at Bluebell House Residential Care HomeThank you for your lovely review, this means a lot and I will pass you comments to the rest of the team.

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Review of
Hedges House
from L M (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother was diagnosed with vascular dementia 3 years ago. She is now 95. She had always been active and fiercely independent. She lived with me for 15 months, and in March, my daughter and I realised Mum needed more care. We were lucky to find her a lovely room at Hedges House.
The staff and facilities

are excellent. It is very homely and all the staff are kind and knowledgeable. Mum has settled in well.
We are so thankful and looking back, wish we had moved her there earlier. It's certainly peace of mind knowing she is in a safe environment and happy.

Reply from Rosie Towers, Area Manager at Hedges HouseThank you so much for taking the time to complete a lovely review. We are so happy that your mum has settled in. I will ensure your comments are passed onto our staff, who will be delighted with your feedback.

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Review of
Rose House Residential Care Home
from Jade R (Granddaughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

Grandmother being looked after very well, and really enjoys living at Rose House and very good choice of activities and love seeing it all on social media.

Reply from Rosie Towers, Area Manager at Rose House Residential Care HomeThank you so much for your review; the management and staff team will be over the moon your mum really enjoys living at Rose House. Thank you for taking the time to review us it is very much appreciated.

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Review of
Bluebell House Residential Care Home
from M C (Friend of Resident) published on 30 June 2025 Submitted via Website • Report

Overall Experience

Wonderful, warm friendly home, all the staff are so helpful, and are happy to help in anyway they can, it feels comforting knowing my aunt is happy content and safe.
She has made good friends and settled in so quickly, her room is beautiful full of her memories and photographs from home, she often

thinks she's on her cruise ship holidays as she's treated so well, and loves the puddings and treats she gets throughout the day, never lonely has the best company. A fabulous professional team of staff I would recommend Bluebell House in a heartbeat.

Reply from Sarah Bellamy, Director at Bluebell House Residential Care HomeThankyou so much for the lovely and heartfelt review and we love that the home feels as special as a cruise such a huge compliment. We will pass on your kind comments to the staff team and your feedback is really appreciated.

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Review of
Bluebell House Residential Care Home
from M S (Friend of Resident) published on 6 May 2025 Submitted via Postal Card • Report

Overall Experience

Excellent care for residents, staff very capable, caring & efficient. Food excellent inc portions staff always welcoming - on the ball when extra care meds are required, very nice place for those needing extra care.

Reply from Sarah Bellamy, Director at Bluebell House Residential Care HomeThankyou so much for taking the time to review us. The staff will be delighted with such a lovely review and we will pass on your lovely feedback. Many thanks

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Review of
Bluebell House Residential Care Home
from E H (Granddaughter of Resident) published on 10 April 2025 Submitted via Website • Report

Overall Experience

Words cannot describe how wonderful this care home is. It is more of a community where everyone gets on so well with each other - it's our new little family.
As a family we were terrified of my nan going into care as we have had such bad experiences in the past.
The home is so clean that when you

walk in it's like walking into a lovely bed and breakfast. The room my Nan has is a new build room and is furnished beautifully. Every time we visit the bed is clean, the floors hoovered like a lush hotel. I would stay there myself!
The food is diverse and inclusive to everyone. Inc vegetarian options!
Food is presented to the residents in which encourages them to eat instead of just shoved infront of them. My nan looks so much healthier mentally and physically since coming here.

One staff member in particular organises the place in a way different to other care homes. It's organised, the staff are flawless and I leave my visits feeling calm and assured.
Words cannot describe how thankful I am to you all

Reply from Rosie Towers, Area Manager at Bluebell House Residential Care HomeThank you so much for your lovely review of Bluebell House. We are so happy you feel a part of the Bluebell family. Taking the time to review us means a great deal to the team and I will pass on your lovely words. Thank you. we really appreciate it.

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Review of
Bluebell House Residential Care Home
from Shelly U (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report

Overall Experience

From first setting foot to view Bluebell house to my mum moving in at the beginning of February all our family have felt very welcome. All the staff are friendly, helpful and caring. It is clean, smells fresh and the decor lovely. My mums room is cosy and was decorated before she moved in. Mum loves

the food, they even have chocolate biscuits with their refreshments. Mum has been taken into the area for a walk and lunch and she has done various activities which we see on their social media page.

Reply from Rosie Towers, Area Manager at Bluebell House Residential Care HomeThankyou so much for your wonderful review, we are so happy your mum has settled in. It is really appreciated and we will pass on your kind words to the staff team who will be delighted. Thanks again for taking the time to review us it means the world.

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Review of
Bluebell House Residential Care Home
from Tanya F (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report

Overall Experience

From the minute we looked around Bluebell House 8 weeks ago we knew it was the right place for mum. The home is welcoming, warm and friendly. All the staff are very approachable and nothing is too much trouble.

Reply from Rosie Towers, Area Manager at Bluebell House Residential Care HomeThank you so much for your lovely review of Bluebell House. Taking the time to review us means a great deal to the team and I will pass on your lovely words. Thank you. we really appreciate it.

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Review of
Rose House Residential Care Home
from Jane B (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report

Overall Experience

My Mum moved in just over four weeks ago, as a family we were worried she would struggle to adjust. To our amazement she has settled in really well. All the staff have been really lovely with her, and nothing seems too much trouble. Mum has made friends, has a lovely room overlooking the park and tells

me the food is good.
There is a warm friendly atmosphere in the home,which you can feel the minute you walk in. Mum is happy to see me when I call to take her out, but she is equally happy to get back to see what's going on at Rose House.

Reply from Rosie Towers, Area Manager at Rose House Residential Care HomeThank you so much for your review; the management and staff team will be over the moon you feel your mum has settled in . Thank you for taking the time to review us it is very much appreciated.

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Review of
Hedges House
from Leslie L (Brother of Resident) published on 4 April 2025 Submitted via Website • Report

Overall Experience

We managed to get a room at Hedges when my brother was diagnosed with a terminal cancer. The en-suite room was well appointed and we were able to personalise it to make my brother feel comfortable with his surroundings. From the beginning to the end the staff were so caring and helpful. Dietary and

medication requirements were handled in a thoughtful manner, as they changed quite a lot over his time at Hedges. The staff take time with the residents and it becomes more of a family environment than a Care Home. My brother had 6 good months of great care at Hedges. The 7th month was palliative and managed in a very thoughtful way. The liaison and interaction with Trinity Hospice nurses, District Nurses, Doctors and Pharmacists was handled in a sensitive and professional manner. Keep up the good work.

Reply from Rosie Towers, Area Manager at Hedges HouseThank you so much for taking the time to complete a lovely review. It was a pleasure to care for your brother, the team we very fond of him. I will ensure your comments are passed onto our staff, who will be delighted with your feedback.

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Care Homes Owned by Fylde Care Group Ltd in Lancashire

Fylde Care Group Ltd Locations in Lancashire (3)

Fylde Care Group Ltd Reviews in Lancashire (99)

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Hedges House

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Rose House Residential Care Home

Hedges House

Bluebell House Residential Care Home

Hedges House

Rose House Residential Care Home

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Bluebell House Residential Care Home

Rose House Residential Care Home

Hedges House

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