Care Homes Owned by Ark Care & Support Group Ltd in Essex

This wonderful team extended the same level of care, love and attention to both of us, which when mum was receiving end of life care, helped us both, so much in our time of grief. We felt like they were family and we cannot thank them enough.

I would like to thank the manager and her staff for looking after my mum for a short while. Unfortunately in life we all make mistakes and you have to live with them, me and my sister chose the first home for mum and it was the wrong one, definitely. I managed to get mum into Woodboro and felt so at ease, I knew mum was being well cared for. The staff always answers the phone in a lovely manner and was extremely helpful to me. The staff always looked nice when opening the door smiling; these things put our mind at rest. I would highly recommend this home, just wish mum could have enjoyed more time there, we had so many plans for mum. My mum is at rest now, so thank you all once again for looking after my lovely mum.

Thank you.

My mum has been a resident in Woodboro for 14 months. The staff treat the residents with care, respect and dignity. Every attempt is constantly made to make my mum safe and comfortable. The staff also support my dad every time he visits which means the world. Nothing is too much trouble for the staff or management - thank you to the Woodboro family for everything.

I am extremely happy with the care my wife receives as a resident of Woodboro.

The sensor is moved or avoided by my father, but for his safety an alternative solution is necessary. Response to medical matters is excellent and the care over and above NHS is very good. We are grateful to the team for helping us care for dad.

I think the residents are very well treated and staff are polite and very helpful.

All good.

Carers always ready to help even their handyman makes tea or coffee for anyone.

I find living in Woodboro pleasant and very well looked after with care workers and the managers.

Very good. My dad is well cared for.

My mother moved here 10 weeks ago and she has been looked after like I would do if she was living at home with myself.

All staff go the little extra out of their way to make you feel like one big family which helps the person in the home as well as yourself.

My husband is looked after really well. The staff and management are lovely and do everything they can for you.

The home has been much improved of late. Food improved, staff friendly.