Care Homes Owned by Amaya Care Homes in Cardiff

My mum stayed here for 2 weeks while I was away on holiday. From our home visit to the day mum came home I could relax knowing she is in good hands. Lovely managers, reception and all staff. Very welcoming and accommodating. Mum did stay in her own room quite a bit but did mix with other residents and enjoyed it. Visitors could visit anytime. Mum did have delirium after naps and at night but I think staff tried to reassure her. All in all a lovely care home. Could possibly do with a refurb but care was amazing. Thank you.

Everything is good.

I have no hesitation recommending Ty Coch Nursing home to other families to care for their relatives if needed.

Anna and the team at Ty Coch have provided excellent care to my mother-in-law since she moved to the home following a long hospital stay.

They have catered to Nancy's needs going the extra mile in ensuring that she is well looked after and cared for.

They are excellent in providing updates to us and letting my husband and I know if there is anything that Nancy requires.

They are very proactive in supporting Nancy, whether it be in a mental or physical capacity and this is communicated through the care plans that are agreed.

Ty Coch arrange a variety of activities for their residents and for those less mobile they ensure that they have opportunities to participate.

I would highly recommend Ty Coch for anyone looking for a nursing home for their loved ones.

My experience is nothing but positive. All the staff are helpful and caring and I cannot speak highly enough of them . The home is always clean and tidy and well maintained. We are kept well informed of how my mother is doing and if there are any issues regarding her health and care. Should any issues do occur the staff don't hesitate to contact me which is very much appreciated.

Mum was with this home for just over one year. Was rarely ever hoisted out of bed to wheelchair unless family requested even though she liked to get up and into her chair for the day. Wasn't provided a shower chair for several months despite requests from family. Mum ended up in hospital in Nov 2025 due to neglect from the nursing home. Never followed up with me despite an official complaint being lodged with the manager, have now had to seek legal action. Wouldn't ever recommend! Horrible place with awful management. Luckily mum is in a new place and the care standards are night and day, despicable what Ty Coch has put us through as a family.

My mother is a resident at Ty Coch. Her level of care is generally good, with some carers being excellent. Generally, the carers are very kind and competent. The food is generally of a very good standard with a good variety. The evening meal variety is much better; for a while, there was mainly soup/sandwiches. The entertainment staff were excellent and do a wonderful job!! The home is kept very clean, and the laundry is excellent. The home could do with some cosmetic improvement as some areas are quite tired.

My sister has been at Ty Coch for over two years and has settled in well, the care that she now receives is very good. Her room is kept tidy and spotless at all times and the staff are very kind and caring in everything they do for the residents. The food they provide is very good, and the residents clothing is always freshly laundered. The entertainment that the home provides for its residents is excellent and I cannot thank and praise the activity team enough for everything that they do in keeping the residents fully entertained at all times, something that I've witnessed first hand with my sister, whenever she is participating with the activity team she is a totally different person, they seem to bring out the best in the residents. They have had a truly positive impact in what they do for others in entertaining the residents of Ty Coch care home. I found the activity team to be compassionate, caring and dedicated in what they do, they are an absolute credit to their profession and a great asset to your organisation, and as a family we cannot thank them enough. Keep up the great work that you do.

The only reason I marked poor for the room is its a struggle for myself and staff to assist in the toilet, there fine for someone who can walk but no room for a stedy, and its not fair for anyone to be charged extra because of this reason rooms should suit the person's needs. This is my only issue. Staff and management are all amazing can't fault them.

When my time comes, I know where I'm going. I can't praise this home enough.

My mother has been at Ty Coach since December 2023. Very happy with the way she is looked after. All staff and carers are friendly and caring. Entertainment and crafts excellent although my mum can't always participate in them.

Care has improved a lot since the last inspection report. The staff now have had more training. The manager has left and a new manager is in place. She is much better at managing the home than the other one who never left her office or rarely left her office.

My brother has been at Ty Coch Nursing Home for the last year. His care has been good, they are always quick to spot any medical issues. He is kept clean and the staff try yo support his needs. The food and snacks provided look tasty and support is now given to him. Staff are friendly and always try to engage with my brother.

The care Mum receives from nurses and carers is good, the nurses caring for Mum at the moment are excellent. The new chef is fabulous and the food is prepared and cooked to a high standard. The first 4 weekly menus have been sent via email and returned. And inform me of any changes.

I am a friend of one of the residents whom I visit regularly. She finds the rapid turnover of staff in her part of the home irksome in the sense that she has to repeatedly describe her preferences to the new people whose induction into basic procedures does not seem thorough. Menus in advance and food choices are poorly organised. Quite often food is late or cups of tea are forgotten. My friend is articulate and can communicate on their shortfalls but many in the home could not.

Mum is very well cared for during these times of respite. I have had no concerns at all. The environment, staff and standard of care are exceptional. The staff are approachable and keen to help. The activity team are outstanding. There is always something planned to stimulate or entertain the residents. I am extremely happy with Ty Coch and their care of my mum.

Thank you.

I am very happy with the care my husband is receiving. The staff are very caring and considerate and are always approachable. All my questions to the nursing staff are answered promptly and any requests have been dealt with to the highest standard. My husband is very happy at the home which, in turn, helps me deal with being apart and the challenges that come with the situation.

My mother has been a resident for 6 months and we have been very impressed with the care she has received. The staff are very kind and caring.

A massive Thank you to Ty Coch Nursing Home for giving my father a high standard of care. My father was placed in the nursing home for end-of-life care after being discharged from a hospice. Ty Coch provided my father with a supportive bed which made a huge difference in making him feel more comfortable. The food was made fresh and the staff went to great lengths to make sure it was the correct consistency for my father to be able to swallow. The home was very clean and tidy. Carers, catering staff, linen staff, reception team, management, everyone was so kind, caring and welcoming. In my father's final hours not only did they do a wonderful job caring for my father but the support and care they gave to the family will never be forgotten. We really appreciate your kindness. Thank you.