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Care Home Owned by Alor Healthcare in Ayrshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Alor Healthcare in Ayrshire

Only the locations & reviews in Ayrshire for Alor Healthcare are showing below.

View the details of all 13 locations (with 751 reviews) owned by Alor Healthcare

Alor Healthcare Locations in Ayrshire (1)

1 Care Home owned by Alor Healthcare in Ayrshire
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Cumbrae Lodge Care Home

Castlepark Road, Irvine KA12 8SZ 

9.6 27 reviews
"I want to take this opportunity to thank the amazing night nurse & her team for the exceptional care my husband received when he became…"   Read all 27 reviews
Location Type Care Home

Cumbrae Lodge Care Home is situated in Irvine, North Ayrshire, close to both the town centre and the scenic coastline, offering a comfortable and accessible setting for residents and their families. The home provides a wide range of personalised care… Read more about Cumbrae Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 78 Rooms
  • from £1,400 / week

Alor Healthcare Reviews in Ayrshire (27)

9.5

Alor Healthcare has a Group Review Score of 9.5 (9.518) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alor Healthcare must have a Review Score.

Overall Experience
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Review of

Cumbrae Lodge Care Home

from Isabel G (Wife of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to take this opportunity to thank the amazing night nurse & her team for the exceptional care my husband received when he became unwell.
I received a phone call to say that he was unwell & waiting on an ambulance.
The nurse was great. So calm, caring, and reassuring. I really felt that
she genuinely cared.
He was admitted to the hospital and spent 4 days there. I brought him back to Cumbrae Lodge today after he was discharged.
Again the welcome he got was lovely.
The lovely carers got him settled back in.
My husband said he was happy to be back among his carers & Nurses in Islay.
He has settled back in well. His room was all cosy & warm, water all in place for his return.
Thank you all again. You are a great bunch who do an amazing Job of caring from the heart. I will sleep well knowing he's back in your care.
Reply from Lee gove, Home Manager at Cumbrae Lodge Care HomeCan i respond by saying that this heart warming review is much appreciated. I am glad that you feel that your husband is well cared for. We always aim to involve relatives in all care aspects as we feel that Cumbrae Lodge is their home too. I will take time to feed this review back to the staff as we welcome all relative communications. Thank you again
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Review of

Cumbrae Lodge Care Home

from C W (Wife of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home is very welcoming. It is kept clean and warm. There is a choice of meals. Everyone is helpful and it seems nothing is too much trouble. My husband gets looked after well and his needs are full meet within the home.
Reply from Lee gove, Home Manager at Cumbrae Lodge Care HomeCan i thank you for your lovely comments. I am glad you are happy with your husbands care in Cumbrae Lodge and we are grateful that you have taken the time to provide this feed back. Thank you again.
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Review of

Cumbrae Lodge Care Home

from Peter A (Son of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived in Cumbrae Lodge for just over a year. The unit set up is good for someone with dementia. Care home staff, and particularly staff on the unit, have been excellent. The home has fully met our expectations and my mum is significantly happier and more relaxed than she had been before moving
in.
Reply from Lee gove, Home Manager at Cumbrae Lodge Care HomeCan i take this opportunity to thank you immensely for your feed back, i am happy that your mum has settled well within Cumbrae Lodge and i will certainly also discuss your comment with staff. We always endeavour to deliver person centered care for all our residents who are living with dementia and it helps to hear family opinions to allow us to reflect and enhance our care delivery. Thank you again.
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Review of

Cumbrae Lodge Care Home

from Ian F (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff providing great care in difficult circumstances. Took Dad in when others wouldn't due to his needs. So far we are very satisfied with his care. Home is kept very clean and rooms are always spotless,
Reply from Lee gove, Home Manager at Cumbrae Lodge Care HomeI would like to take the opportunity to thank you for your lovely review , we are happy at Cumbrae Lodge that you are content with your fathers care as we always endeavour to make all residents and relatives feel at home during what can be an anxious moving in period.
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Review of

Cumbrae Lodge Care Home

from F H (Daughter of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has only been in Cumbrae Lodge for 4 weeks from a long stay in hospital, but what a difference they have made ! From bed bound + completely dependant, mum is up in day room every day, having walked with support + showing a massive increase in independant eating+ drinking. Staff have shown mum
+ myself such kindness, + given me great confidence in their care in the way they have quickly picked up on mums needs + habits, ( mum is mostly non verbal) .
Reply from Lee gove, Home Manager at Cumbrae Lodge Care HomeCan i take this opportunity to thank you for your amazing review. We are glad that your mum has made progress and is settling well into Cumbrae Lodge. We are happy that you are confident in our care delivery which will be fed back to full team. Thank you again for your support.
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Review of

Cumbrae Lodge Care Home

from G L (Sister of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family member I happy to know that my sister is being well looked after with caring health cleanliness activities and general well being she has come a long since being a resident participating in activities whether it be yoga singing Wednesday afternoon coffee chat mixing with other residents
it make you feel happy they are well looked after Thankyou to all staff
Reply from Lee gove, Home Manager at Cumbrae Lodge Care HomeAs manager at Cumbrae Lodge can i respond by saying that i am very happy to hear that your sister is living well within Cumbrae. We always strive to ensure that we maintain a person centered approach for all residents and i am highly grateful that you have made an effort to acknowledge this. Thank you again for your feed back which i will share with all staff.
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Review of

Cumbrae Lodge Care Home

from H F (Wife of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such peace of mind knowing that he is so well cared for.
I am consistently impressed by staffs' person centred approach to the people in their care. He is happy and contented within himself and this is due in so many ways to the positive, kind approaches used by caring and nursing staff.
Well done,
everyone, and thank you so much
Reply from Lee gove, Home Manager at Cumbrae Lodge Care HomeAs manager at Cumbrae Lodge can i respond by saying that i am very happy to hear that your sister is living well within Cumbrae. We always strive to ensure that we maintain a person centered approach for all residents and i am highly grateful that you have made an effort to acknowledge this. Thank you again for your feed back which i will share with all staff.
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Review of

Cumbrae Lodge Care Home

from Nan T (Wife of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband only been in for a week, delighted with the care , the staff amazing,
Carers told me this is an extension of your home, how good is that. What else can I say .it is excellent. , for me my family and visitors all made so welcome .thanks
Reply from Management Team, Management Team at Cumbrae Lodge Care HomeThank you for your kind words and it is our absolute pleasure and privilege to support your husband and we are glad that he has settled in well to his new home. We welcome loved ones to visit and to be integrated into our Cumbrae Lodge family
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Review of

Cumbrae Lodge Care Home

from Patsy Y (Regular Volunteer) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was a resident of Cumbrae Lodge Care Home for a year ending 2023. His care was exemplary. The staff were absolutely brilliant so caring, they did everything they could to make his time so caring, I cannot fault anything. Cumbrae Lodge is fantastic they supported me so much, it was like a
home from home. They always made me welcome, in fact I still visit twice a week because they made me feel so welcome. Sadly I have no family local, so the manager and staff are a lifeline.
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Review of

Cumbrae Lodge Care Home

from Mary N (Brother of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and our family are so happy with the care and help our family member receives. We have noticed how well he is looking, and the staff and management are very easy to approach. We are so grateful that a placement came up when it did.
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Review of

Cumbrae Lodge Care Home

from Jack W (Son-in-law of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my father in law has come to Cumbrae Lodge Care Home we have been so happy with his care and well being. It's a credit to all your staff in the Kyle suite. Always a warm welcome when entering or leaving the home that leads me to believe that all staff in your home are a credit to Cumbrae Lodge.
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Review of

Cumbrae Lodge Care Home

from L B (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is very clean and tidy at all times all staff are very welcoming and friendly. There is great choice of good food and activities. My family member is always well presented and clean his bedroom is kept very tidy.
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Review of

Cumbrae Lodge Care Home

from Susan C (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cumbrae Lodge is a marvellous care home. From entering the building you are very aware of the friendly, happy atmosphere. Everyone you pass says hello and is friendly and welcoming. The staff caring for the residents know them all very well and all their little ways. They keep you fully up to date with
how my Dad has been and always seem to enjoy friendly chats with everyone in the room. The care home is always spotless and the bedrooms are cosy and inviting. There always seems to be loads of activities for the residents to take part in and enjoy. There are lovely gardens to enjoy when the weather is good. The manager is friendly and always has time for a chat and answers any questions I may have. The laundry, housekeeping and kitchen staff all do a great job. The happy atmosphere is all over the care home and really does make it a home from home.
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Review of

Cumbrae Lodge Care Home

from Jean D (Wife of Resident) published on 6 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident in Cumbrae Lodge Care Home for three and a half years now and I am very happy with the care he has been receiving. All the care staff, activities team and management are really friendly and work hard to look after the residents. I have no hesitation in recommending Cumbrae
Lodge to anyone looking for a care home for a family member.
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Review of

Cumbrae Lodge Care Home

from D S (Brother of Resident) published on 22 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother is now on his second week in Cumbrae Lodge Care Home and we are both very happy with all the staff and the care that he is receiving. A happy brother makes all his family very happy.
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Review of

Cumbrae Lodge Care Home

from Violet W (Daughter of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s paramount to me that my mum receives love and respect and care, and I feel she gets this in Cumbrae Lodge. I have a very good relationship with carers and management and we have a good understanding. I find everyone approachable and helpful in all aspects. The activity team are absolutely fabulous
and goes beyond their jobs, the entertainment is really good and take great time to involve, invite and inform the families of all their activities and events. We are all made most welcome and thoroughly enjoy these events.
Reply from Harriet Sharland, Marketing Assistant at Cumbrae Lodge Care HomeThank you so much for your kind words and positive review! We're thrilled to hear that your mother is enjoying her time at our care home. We strive to create a warm and welcoming environment for all our residents at Cumbrae Lodge Care Home.
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Review of

Cumbrae Lodge Care Home

from Lesley C (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care that has been shown to my dad. The carers are very caring and listen to any concerns we have.
We are also very happy to hear that a particular member of staff has been appointed manager as she is an asset to the home.
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Review of

Cumbrae Lodge Care Home

from Jean S (Wife of Resident) published on 10 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident in Cumbrae Lodge Care Home since September 2019. His care is second to none. I know he is safe and so well looked after by the dedicated staff, and that helps me a lot. It's so easy to keep in touch, and nothing is too much trouble. The Facebook page is wonderful and really
keeps you in touch with what's going on, and it's great to see everyone having a good time. It's lovely to see all the smiling faces. I'm so grateful to all the staff for the way they make the residents feel special.
Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care HomeThank you, Jean, for your comments about your recent experience at Cumbrae Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review of

Cumbrae Lodge Care Home

from Margaret R (Wife of Resident) published on 10 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having been in the shielding group since March 2020 I had not seen my husband so was very concerned, as his initial treatment was atrocious. A change of management, along with some staff has made such a difference. I am able to speak to him by phone now and even had a face to face visit - 2m distance
- he looked very well, happy, content. The staff nurse (new) and carer workers are doing a great job now.
Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care HomeThank you, Margaret, for letting us know how we are doing at Cumbrae Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review of

Cumbrae Lodge Care Home

from Isobel D (Wife of Resident) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Cumbrae Lodge now for some years and I have never had cause to worry about any aspect of his provision.
The surroundings are lovely, warm and inviting and the decor is kept spotless and modern.
Staff are angels - every one of them and they are always so friendly, welcoming
and informative.
It is sad that my husband could no longer be cared for at home but I could not have asked for a better alternative.
I would give Cumbrae Lodge the highest accolade and have no hesitation in saying it has to be one of the best!
Well done everyone and a massive thank you from my daughter and me.
Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care HomeThank you, Isobel, for your comments about your recent experience at Cumbrae Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Awards / Recognitions (0)

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