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Care Home Owned by Alor Healthcare in Ayrshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Alor Healthcare in Ayrshire

Only the locations & reviews in Ayrshire for Alor Healthcare are showing below.

View the details of all 13 locations (with 722 reviews) owned by Alor Healthcare

Alor Healthcare Locations in Ayrshire (1)

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1 Care Home owned by Alor Healthcare in Ayrshire
Cumbrae Lodge Care Home

Castlepark Road, Irvine KA12 8SZ 

9.3 22 reviews
"As a family member I happy to know that my sister is being well looked after with caring health cleanliness activities and general well…"   Read all 22 reviews
Location Type Care Home

Cumbrae Lodge Care Home is situated in Irvine, North Ayrshire, close to both the town centre and the scenic coastline, offering a comfortable and accessible setting for residents and their families. The home provides a wide range of personalised care… Read more about Cumbrae Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 78 Rooms
  • from £1,400 / week

Alor Healthcare Reviews in Ayrshire (22)

9.6

Alor Healthcare has a Group Review Score of 9.6 (9.569) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alor Healthcare must have a Review Score.

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Review of

Cumbrae Lodge Care Home

from G L (Sister of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family member I happy to know that my sister is being well looked after with caring health cleanliness activities and general well being she has come a long since being a resident participating in activities whether it be yoga singing Wednesday afternoon coffee chat mixing with other residents
it make you feel happy they are well looked after Thankyou to all staff
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Review of

Cumbrae Lodge Care Home

from H F (Wife of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such peace of mind knowing that he is so well cared for.
I am consistently impressed by staffs' person centred approach to the people in their care. He is happy and contented within himself and this is due in so many ways to the positive, kind approaches used by caring and nursing staff.
Well done,
everyone, and thank you so much
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Review of

Cumbrae Lodge Care Home

from Nan T (Wife of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband only been in for a week, delighted with the care , the staff amazing,
Carers told me this is an extension of your home, how good is that. What else can I say .it is excellent. , for me my family and visitors all made so welcome .thanks
Reply from Management Team, Management Team at Cumbrae Lodge Care Home
Thank you for your kind words and it is our absolute pleasure and privilege to support your husband and we are glad that he has settled in well to his new home. We welcome loved ones to visit and to…read more
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Review of

Cumbrae Lodge Care Home

from Patsy Y (Regular Volunteer) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was a resident of Cumbrae Lodge Care Home for a year ending 2023. His care was exemplary. The staff were absolutely brilliant so caring, they did everything they could to make his time so caring, I cannot fault anything. Cumbrae Lodge is fantastic they supported me so much, it was like a
home from home. They always made me welcome, in fact I still visit twice a week because they made me feel so welcome. Sadly I have no family local, so the manager and staff are a lifeline.
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Review of

Cumbrae Lodge Care Home

from Mary N (Brother of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and our family are so happy with the care and help our family member receives. We have noticed how well he is looking, and the staff and management are very easy to approach. We are so grateful that a placement came up when it did.
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Review of

Cumbrae Lodge Care Home

from Jack W (Son-in-law of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my father in law has come to Cumbrae Lodge Care Home we have been so happy with his care and well being. It's a credit to all your staff in the Kyle suite. Always a warm welcome when entering or leaving the home that leads me to believe that all staff in your home are a credit to Cumbrae Lodge.
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Review of

Cumbrae Lodge Care Home

from L B (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is very clean and tidy at all times all staff are very welcoming and friendly. There is great choice of good food and activities. My family member is always well presented and clean his bedroom is kept very tidy.
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Review of

Cumbrae Lodge Care Home

from Susan C (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cumbrae Lodge is a marvellous care home. From entering the building you are very aware of the friendly, happy atmosphere. Everyone you pass says hello and is friendly and welcoming. The staff caring for the residents know them all very well and all their little ways. They keep you fully up to date with
how my Dad has been and always seem to enjoy friendly chats with everyone in the room. The care home is always spotless and the bedrooms are cosy and inviting. There always seems to be loads of activities for the residents to take part in and enjoy. There are lovely gardens to enjoy when the weather is good. The manager is friendly and always has time for a chat and answers any questions I may have. The laundry, housekeeping and kitchen staff all do a great job. The happy atmosphere is all over the care home and really does make it a home from home.
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Review of

Cumbrae Lodge Care Home

from Jean D (Wife of Resident) published on 6 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident in Cumbrae Lodge Care Home for three and a half years now and I am very happy with the care he has been receiving. All the care staff, activities team and management are really friendly and work hard to look after the residents. I have no hesitation in recommending Cumbrae
Lodge to anyone looking for a care home for a family member.
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Review of

Cumbrae Lodge Care Home

from D S (Brother of Resident) published on 22 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother is now on his second week in Cumbrae Lodge Care Home and we are both very happy with all the staff and the care that he is receiving. A happy brother makes all his family very happy.
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Review of

Cumbrae Lodge Care Home

from Violet W (Daughter of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s paramount to me that my mum receives love and respect and care, and I feel she gets this in Cumbrae Lodge. I have a very good relationship with carers and management and we have a good understanding. I find everyone approachable and helpful in all aspects. The activity team are absolutely fabulous
and goes beyond their jobs, the entertainment is really good and take great time to involve, invite and inform the families of all their activities and events. We are all made most welcome and thoroughly enjoy these events.
Reply from Harriet Sharland, Marketing Assistant at Cumbrae Lodge Care Home
Thank you so much for your kind words and positive review! We're thrilled to hear that your mother is enjoying her time at our care home. We strive to create a warm and welcoming environment for all…read more
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Review of

Cumbrae Lodge Care Home

from Lesley C (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care that has been shown to my dad. The carers are very caring and listen to any concerns we have.
We are also very happy to hear that a particular member of staff has been appointed manager as she is an asset to the home.
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Review of

Cumbrae Lodge Care Home

from Jean S (Wife of Resident) published on 10 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident in Cumbrae Lodge Care Home since September 2019. His care is second to none. I know he is safe and so well looked after by the dedicated staff, and that helps me a lot. It's so easy to keep in touch, and nothing is too much trouble. The Facebook page is wonderful and really
keeps you in touch with what's going on, and it's great to see everyone having a good time. It's lovely to see all the smiling faces. I'm so grateful to all the staff for the way they make the residents feel special.
Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home
Thank you, Jean, for your comments about your recent experience at Cumbrae Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the…read more
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Review of

Cumbrae Lodge Care Home

from Margaret R (Wife of Resident) published on 10 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having been in the shielding group since March 2020 I had not seen my husband so was very concerned, as his initial treatment was atrocious. A change of management, along with some staff has made such a difference. I am able to speak to him by phone now and even had a face to face visit - 2m distance
- he looked very well, happy, content. The staff nurse (new) and carer workers are doing a great job now.
Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home
Thank you, Margaret, for letting us know how we are doing at Cumbrae Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive…read more
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Review of

Cumbrae Lodge Care Home

from Isobel D (Wife of Resident) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Cumbrae Lodge now for some years and I have never had cause to worry about any aspect of his provision.
The surroundings are lovely, warm and inviting and the decor is kept spotless and modern.
Staff are angels - every one of them and they are always so friendly, welcoming
and informative.
It is sad that my husband could no longer be cared for at home but I could not have asked for a better alternative.
I would give Cumbrae Lodge the highest accolade and have no hesitation in saying it has to be one of the best!
Well done everyone and a massive thank you from my daughter and me.
Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home
Thank you, Isobel, for your comments about your recent experience at Cumbrae Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the…read more
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Review of

Cumbrae Lodge Care Home

from Alexander R (Husband of Resident) published on 23 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support my wife receives at Cumbrae Lodge Care Home has been excellent in the past year, considering the very challenging circumstances the staff have faced this year. My wife is always clean and well presented, and any issues flagged up to myself. Given the lack of visiting over the past
year, understandably, I would suggest more written communication from management.
Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home
Thank you, Alexander, for your comments about your recent experience at Cumbrae Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the…read more
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Review of

Cumbrae Lodge Care Home

from Mairi G (Daughter of Resident) published on 11 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad became poorly very quickly and we were totally unprepared. The care and support given at Cumbrae Lodge have been above and beyond. Have visited Dad regularly and always find the staff with a smile on their face and never a raised voice. I am kept up to date with all health issues concerning Dad.
So pleased Dad got into Cumbrae Lodge as we know he is being well looked after.
Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home
Thank you, Mairi, for letting us know how we are doing at Cumbrae Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive…read more
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Review of

Cumbrae Lodge Care Home

from Jane T (Daughter of Resident) published on 13 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely pleased with how my father is doing in this lovely home. He seems very happy and well cared for. The staff/carers and managers are wonderful, nothing is ever too much trouble for them. Fantastic work being done in this home and many thanks from a residents daughter.
Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home
Thank you, Jane, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.
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Review of

Cumbrae Lodge Care Home

from Joan (Daughter of Resident) published on 16 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff on Islay unit are so kind and respectful to Mum - we can tell that she has a real affection for them. They know exactly how to humour her if she's in a mood and she's quickly smiling again. She always looks clean and her bedroom is spotless. The team give us regular updates and are very welcoming
when we visit. As anyone who has cared for someone with dementia knows, you need endless patience and compassion and the team at Islay demonstrate that in abundance. We are so grateful to them.
Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home
Thank you, Joan, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Cumbrae Lodge Care Home has been so positive. All of…read more
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Review of

Cumbrae Lodge Care Home

from N O (Wife of Resident) published on 19 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had no problems with this care home. A bit dated but the staff in Kyle unit are amazing.
Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home
Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.
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