Alor Healthcare in City of Edinburgh | 5 Care Homes

Review of
Colinton Care Home
from B C (Wife of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

I do appreciate the care my beloved husband Patrick receives and I know how much he needs it, but although his powers of communication are slow, I always feel that there should be more activities especially at the weekends. Also if a resident requires physical assistance such as cleaning spectacles,

they he must have access to them at anytime he is awake, there was an incident last month. The problem is now resolved.

Reply from Liz Cass, Home Manager at Colinton Care Home

Thank you for your review and your kind comments on the care we provide your husband. Your points on our activities provision are noted and we always ensure that there is a variety of activities…read more

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Review of
St Margaret's Care Home
from Alan W (Power of Attorney of Resident) published on 9 October 2025 Submitted via Postal Card • Report

Overall Experience

My friend for ever 55 years moved into St Margaret's in December 2024. During this entire time, he has received first class care across all aspects of his package in the care home.
All his POA, I have been well informed and treated with the same high level of respect that my friend has had.
I have

complete confidence in the staff and would highly recommend St Margaret's to others seeking quality care.

Reply from Kathryn Martin, Home Manager at St Margaret's Care Home

Thank you very much for taking the time to leave us feedback about your experience at St Margaret's Care Home. We are very pleased to hear that your experience with us has been a positive one. Thank…read more

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Review of
Guthrie House Care Home
from Marjorie N (Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

My first experience of living in care but now needed. I feel my room is comfortable and adequate. The staff are friendly and efficient and provide the help and support I need. The food is varied and meets my needs. There is a varied social program provided and staff help to oversee it. Visitors are

welcomed and my experience is good.

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Review of
Guthrie House Care Home
from L B (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

My father has been in Guthrie House since April 2025. Since the first day, not only has my father received a warm welcome but so have all family & friends. All the staff, without exception, are friendly, professional, helpful but also happy. All the areas are clean & well kept. The food is

lovely. There are lots of activities like bbq's, singers, arts & crafts & quizzes. The staff are always on hand if you have any queries. There's a lovely garden for nicer days. It's lovely to see all the staff interacting with the residents.

Reply from Shirley Ramsay, Nursing Home manager at Guthrie House Care Home

Thank you so much for your lovely review of Guthrie House. We are delighted that your dad has settled in well and that you all feel part of our Guthrie family

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Review of
Colinton Care Home
from M G (Respite Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

I was at Colinton Care Home for respite care. In every way the care and help I received was excellent. I had a very nice comfortable room with ensuite. The carers were puntucal, very pleasant and cheerful and provided excellent care and help. Many Thanks.

Reply from Liz Cass, Home Manager at Colinton Care Home

Thank you for taking the time to acknowledge the team at Colinton and we are pleased to hear you enjoyed your stay. We hope to see you for another stay in the near future!

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Review of
Gilmerton Neurological Care Centre
from A P (Partner of Resident) published on 23 September 2025 Submitted via Website • Report

Overall Experience

My partner was recently admitted to the neurological centre. Initially there was a few problems that were dealt with immediately by the deputy manager and her team ( I like to call them teething problems)I also work in care so these things are quite common. My partner had been in hospital for 3 months

then another facility for 7 months so we were worried about his transition, turns out there was nothing to be worried about he settled in almost immediately thanks to the team there. Nothing is ever too much for them and they welcomed us as family . The staff are always on hand to tend to my partners needs, and in the 2 weeks he's been there we are seeing quite a bit of improvement. Eventually I hope the team (nurses, support workers, physios, OT, and the other people involved in the rehab) get my partner to a point where he will be able to come home. Big thanks to all in the neuro centre for making us feel at ease and welcome.

Reply from catherine forrest-smith, Deputy Manager at Gilmerton Neurological Care Centre

Thankyou for your kind comments, we would like to welcome you all as a family. We do try our best to get our clients to achieve their goals and hopefully get them back to living in the community with…read more

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Review of
Gilmerton Care Home
from R K (Daughter of Resident) published on 20 September 2025 Submitted via Website • Report

Overall Experience

Having worked in care myself I'm incredibly pleased with the care and support both my father and myself receive from the whole team here.
I would highly recommend Gilmerton to anyone.
My father's been happy here from day one, and I've seen first hand just how gently, patiently, and well the whole

team cares for him and other residents.
Everything is always clean and organised, he loves the food, adores the staff, and enjoys regular activities and trips out.
I'm always met with a warm reception from the team, and I'm regularly and appropriately updated on everything as well.
For the first time in years I have genuine peace of mind and I honestly couldn't wish for a better home and people to keep him happy, healthy, and safe.

Reply from Susan Macdonald, Regional Director at Gilmerton Care Home

Thank you for your kind words. I will share your review with the staff team who are always striving to get to know everyone and deliver care to the best of their abilities.

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Review of
Gilmerton Neurological Care Centre
from B O (Respite Resident) published on 1 September 2025 Submitted via Website • Report

Overall Experience

Is been a good experience for myself and I have got really friendly with some of the staff.
The staff involve you in all the activities, there is a fitness instructor that trains you, and gives advice on the best way to train with your medical needs.

Reply from Catherine Forrest-Smith, Deputy Manager at Gilmerton Neurological Care Centre

Thank you very much for your kind words and lovely review. We are pleased to hear that you are happy with the care you received . I hope you meet all you're next goals and progress into living more…read more

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Review of
Gilmerton Care Home
from Ian G M (Husband of Resident) published on 11 August 2025 Submitted via Website • Report

Overall Experience

My family , visiting friends and I are all of the same mind that you are providing a safe clean and comfortable space for my wife who has been happily with you since January . We are all constantly amazed at the caring and dedicated manner of management , nurses and all staff , and always with a cheerful

smile !
This is a welcoming home from home !

Reply from Vicky, Home Manager at Gilmerton Care Home

Your feedback has made our day! We're so pleased that your loved one feels happy and settled here. Thank you for trusting us - it's a privilege to provide them with care, comfort and companionship…read more

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Review of
Gilmerton Care Home
from D N (Son-in-law of Resident) published on 11 August 2025 Submitted via Website • Report

Overall Experience

Highly recommend Gilmerton Care Home to anyone looking for care for their loved one.
A warm welcome from Management & Admin to the excellent care my father in-law receives.
The home is always clean and free from smells and the staff can't do enough to help.

Reply from Vicky, Home Manager at Gilmerton Care Home

Thank you for your kind review. We're committed to providing the highest standard of care, and we're so happy to know you feel reassured and confident in the support we provide.

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Review of
Guthrie House Care Home
from Thomas P (Brother-in-law of Resident) published on 6 August 2025 Submitted via Postal Card • Report

Overall Experience

This place is brilliant cant complain at all.

Reply from Lesley Johnston, Regional Support Manager at Guthrie House Care Home

Thank you for taking the time to leave a review for Guthrie. Its always lovely to hear positive feedback for the home.

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Review of
Guthrie House Care Home
from K P (Niece of Resident) published on 4 August 2025 Submitted via Postal Card • Report

Overall Experience

He has settled in really well seems very happy and looking clean very happy with the place all staff very helpful and kind and caring cant do enough to help!!

Reply from Lesley Johnston, Regional Support Manager at Guthrie House Care Home

Thank you for taking the time to leave feedback for the Team at Guthrie.

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Review of
Gilmerton Neurological Care Centre
from Eileen M (Sister of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

Great home. Lovely staff. Always very helpful and caring. Every effort is made to accommodate those with complex care needs in a well run, well organised and comfortable manner. Nothing is ever to much trouble. Always enjoy the fete days.

Reply from Victoria Mitrea, Manager at Gilmerton Neurological Care Centre

Thank you kindly for leaving such a wonderful review. It means the world to our team to know that their hard work and dedication are making a real difference.

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Review of
Gilmerton Neurological Care Centre
from D M (Sister of Resident) published on 29 July 2025 Submitted via Website • Report

Overall Experience

My brother recently transitioned to Gilmerton NCC to support his rehabilitation. The process has been seamless staff have worked hard to create a smooth transition whilst supporting my brother throughout. The communication has been fantastic I cannot thank the staff enough as they have gone over and

above to help him settle in, this is so reassuring for me.

When visiting we are always made feel welcome, staff are on hand to help if and when required and I feel very happy with the care my brother is receiving. The facilities are bright, warm & welcoming and I appreciate the security measures in place when entering/exiting the building.

His suite is bright, clean and well positioned within the home to ensure he has easy access to all areas promoting his independence. He has the opportunity to take part in a variety of different activities which I'm sure he will more than enjoy.

Again, thank you all so much for everything!

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Review of
Gilmerton Care Home
from Ian M (Husband of Resident) published on 18 July 2025 Submitted via Postal Card • Report

Overall Experience

My wife will have been in the home for 6 years on the 19th August. It is a brilliant home from the minute you walk in the door. The girls in reception always speak and ask how you are then there is the staff how are extra special they have a very low turn=over so everyone knows everybodys needs. I am

often asked how my wife is and say I could not have a better home. I go to bed at night and dont worry. I know she is being well looked after.

Reply from Victoria Mitrea, Manager at Gilmerton Care Home

Thank you kindly for leaving such a wonderful review. It means the world to our team to know that their hard work and dedication are making a real difference. We always strive to create a warm, safe,…read more

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Review of
Gilmerton Care Home
from D M (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report

Overall Experience

Cannot fault the home at all. Staff are attentive and caring- not only to resident but family too. Kept well informed and supported. Mum kept clean, healthy and well looked after.

Reply from Management Team, Management Team at Gilmerton Care Home

Thank you for your kind review and we are delighted that your mum and the family are delighted with the care our team are proud to provide and we work hard to ensure that residents and their families…read more

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Review of
Colinton Care Home
from Fay M (Friend of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

When visiting Colinton Care Home, I have always found a warm welcome from the staff. The home is always clean and tidy, and the residents are well cared for. I have no complaints whatsoever and am very grateful for the genuine care shown to the residents.

Reply from Lesley Johnston, Regional Support Manager at Colinton Care Home

Thank you for taking the time to acknowledge the wonderful Team at Colinton!

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Review of
Gilmerton Neurological Care Centre
from Kingsley D (Regular Volunteer) published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

I have visited quite a few care homes in the last is years + Gilmerton is the best by far. All the staff I have dealt with have been professional, friendly + supportive in equal measure. I was especially impressed with the holiday trip that was organised for my client.
The care that Gilmertan has

provided my client has brought my client back to life and he is ready for a new chapter when he moves on.

Reply from Management Team, Management Team at Gilmerton Neurological Care Centre

Thank you for your kind review and it has been our absolute pleasure to be able to support your client and to ensure that an array of opportunities have been made available to assist with their…read more

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Review of
Colinton Care Home
from V M (Godson of Resident) published on 21 May 2025 Submitted via Postal Card • Report

Overall Experience

My Godmother was looked after so carefully, lovingly and professionally in her time at CCH. When she died there of dementia, the staff were wonderful, ensuring we could attend before she died and shedding tears on learning of her death, nothing but praise and thanks.

Reply from Colinton Care Home Management, Management Team at Colinton Care Home

Thank you for your review and it has been an honour and privilege to care for your Godmother and she is greatly missed. Our kind and caring team pride themselves on providing the very best in…read more

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Review of
Gilmerton Care Home
from D M (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report

Overall Experience

Overall this is a lovely care home with hard working staff, they are good at what they do. Keeping you updated if there's any issues and very polite & friendly when you visit.

Reply from Management team, Gilmerton Management Team at Gilmerton Care Home

Thank you for your review and and our kind and caring team take great pride in providing the very best care for your parent and extending a warm and friendly welcome to all visitors.

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Care Homes Owned by Alor Healthcare in City of Edinburgh

Alor Healthcare Locations in City of Edinburgh (5)

Alor Healthcare Reviews in City of Edinburgh (343)

Colinton Care Home

St Margaret's Care Home

Guthrie House Care Home

Guthrie House Care Home

Colinton Care Home

Gilmerton Neurological Care Centre

Gilmerton Care Home

Gilmerton Neurological Care Centre

Gilmerton Care Home

Gilmerton Care Home

Guthrie House Care Home

Guthrie House Care Home

Gilmerton Neurological Care Centre

Gilmerton Neurological Care Centre

Gilmerton Care Home

Gilmerton Care Home

Colinton Care Home

Gilmerton Neurological Care Centre

Colinton Care Home

Gilmerton Care Home

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