Alor Healthcare in City of Edinburgh | 5 Care Homes

Review of
Gilmerton Care Home
from S W (Sister of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

My sister has been a resident in the Churchill Unit at Gilmerton Care Home for now the past 3 years and our family's experience has been outstanding. Every family member who visits very consistently, says now highly they would recommend the care provided here.The staff are exceptionally kind, professional,

and welcoming, making each visit feel like coming into our own home. My sister is safe, happy and very well cared for which gives us great peace of mind. The environment is always clean and well maintained and the warmth, respect and compassion is shown to both residents and families, is truly commendable. I would confidently recommend Gilmerton Care Home to anyone seeking excellent care.

Reply from Jen Neill, Home Administrator at Gilmerton Care HomeThank you so much for taking the time to share such thoughtful and positive feedback. We are delighted to hear that your family's experience over the past three years has been so positive and that your sister feels safe, happy, and well cared for within the Churchill Unit.
Your comments about the kindness, professionalism, and welcoming nature of our team, as well as the homely environment we strive to create, mean a great deal to us. This feedback will be shared with our staff, who will be very encouraged to know their care, compassion, and dedication are so highly valued. Thank you again for your recommendation and continued trust in our care.

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Review of
St Margaret's Care Home
from Elizabeth S (Niece of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

Fantastic welcoming staff. Always cheerful and would do anything to help. Enjoy visiting my uncle and look forward to the chats with the staff also.

Reply from Kathryn Martin, Home Manager at St Margaret's Care HomeThank you for taking the time to leave us a review. We are really pleased to read your comments about the care at St Margaret's Care Home. Your feedback will be shared with our team who will be delighted.

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Review of
Guthrie House Care Home
from Lucinda B (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

My dad was moved in to care after a decline in his condition with Alzheimer's disease. He lost mobility, pieces of his memories (thankfully not of us), and his character.
The care he received in Guthrie House was, truly, outstanding. The staff genuinely cared. They took an interest in him, remembered

things about him, and us - our names and relationships. They brushed crumbs off his lap and tidied his hair. They sat with him and listened, and were patient and kind when he could be challenging or angry. They went on excursions, and flagged if they had concerns about his health.
When he declined further, they gave us space and privacy to be with him - offered us food, cups of tea, and hugs. When he passed away, he was cared for with respect, love and care. They recommended a Funeral Director with whom we had an amazing experience. Some of the staff came to his funeral.
Thanking them all for making a truly traumatic and heartbreaking period of our lives so much more bearable.

Reply from Shirley Ramsay, Nursing Home manager at Guthrie House Care HomeDear Lucinda
Thank you so much for your lovely review of Guthrie house and the teams care and compassion towards dad and your family during his stay with us and during the end of his life. We were all incredibly fond of dad , he brought smiles laughter and shared some wonderful stories and a good bit of cheek . Sending heartfelt thoughts to you and your beautiful family
Kindest Regards
Shirley

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Review of
St Margaret's Care Home
from R S (Nephew of Resident) published on 19 January 2026 Submitted via Postal Card • Report

Overall Experience

The staff are really welcoming and are very happy to answer all our questions and see to uncles needs. We go home feeling better knowing he is well looked after.

Reply from Kathryn Martin, Home Manager at St Margaret's Care HomeThank you for taking the time to leave us a review. We are really pleased to hear that your experience at St Margaret's Care has been very positive. Your feedback will be shared with our team who will be very happy to receive this.

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Review of
Gilmerton Care Home
from D M (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report

Overall Experience

Always find the staff are courteous and helpful. They are always good at keeping me updated with any issues regarding my mum. The manager has an open door policy which I find very helpful and very good if there are any issues that need addressed.

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Review of
Guthrie House Care Home
from David C (Son of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

Absolutely incredible staff, so friendly and caring, nothing is ever a problem. The home is clean, friendly and the staff make things fun. I couldn't be more happy with the care given to my mum. Thank you all.

Reply from Shirley Ramsay, Nursing Home manager at Guthrie House Care HomeThank you so much David for your lovely review of Guthrie house Mum has settled in really well and its a real pleasure to support her. Dad has also become a huge part of our Guthrie house 'family' .We look forward to seeing you again soon
Warmest regards
Shirley

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Review of
Gilmerton Care Home
from Gary R (Son of Resident) published on 8 January 2026 Submitted via Postal Card • Report

Overall Experience

Dad moved into the care home in October 2025, it took about a month to settle in properly and he is starting to enjoy his new home. He is very happy with the services provided, i.e. staff are all nice. His room is lovely, plenty of activities to get involved in. The food is superb, everything is homemade,

etc. Us as a family could not be happier. Gilmerton Care Home as a full package is superb and gives us peace of mind he's getting well looked after from start to finish. This gives us great peace of mind. Thanks to you all.

Reply from Jen Neill, Home Administrator at Gilmerton Care HomeThank you for your lovely comments. We are so pleased to hear your dad is settling in well and enjoying his new home. The team works hard to provide a warm, supportive environment and feedback like this means a great deal.
We truly appreciate your kind words and confidence in our care.

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Review of
Gilmerton Care Home
from Sarah B (Relative of Resident) published on 8 January 2026 Submitted via Website • Report

Overall Experience

The care that is given is superb and individualised. There are numerous ways staff care for the residents that make their day better.
Communication with team members is good.
There are also lots of activities and outings for the residents to take part in.

Reply from Jen Neill, Home Administrator at Gilmerton Care HomeThank you for taking the time to share your feedback. We're delighted to hear that the care, communication and activities provided have made a positive difference.
Your comments mean a great deal to our team and will be shared with them. We truly appreciate your support.

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Review of
Gilmerton Care Home
from Robert S (Husband of Resident) published on 8 January 2026 Submitted via Postal Card • Report

Overall Experience

My wife is 79 years old and she has dementia. Eight months after leaving home she was transferred to Gilmerton Care Home (G.H.C) I am in my mid eighties but I have managed to visit her almost daily. I think that the attitude and competence of the staff is, by far, the most important factor and, here,

G.C.H is superb. Without exception they have been patient and caring for an eccentric, and often confused and cantankerous old lady. After just a few weeks my wife looks the picture of health. She tells me she likes the staff and that they are kind to her. I can see that she is clean and does not have B.O. She is difficult to feed but they manage. I worried about her long term care. You hear such awful tales but I am very pleased with G.C.H and what they do for her.

Reply from Susan Macdonald, Regional Director at Gilmerton Care HomeThank you very much for your kind review. At Gilmerton Care Home the staff strive to care with compassion and understanding and I will share your kind words with the team

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Review of
Gilmerton Neurological Care Centre
from A P (Partner of Resident) published on 8 January 2026 Submitted via Website • Report

Overall Experience

It's been nearly 4 months since my partner was admitted to Gilmerton Neurological Centre. He has came on very well in the time he has been there. ALL staff are great with him and understand that he is younger and may not be as interested in all the activities but they like to keep him involved. I have

every hope that they will manage to get him to a place where he will be able to come home. I just hope they have the mini bus back soon so there was more outside therapies. Although that hasn't stopped them taking them on little outings and out over the festive period.

Reply from Catherine Forrest-Smith, Deputy Manager at Gilmerton Neurological Care CentreThank you for your feedback. We are very happy to work with you and your family to get your loved one in a place where he can return home with his family, hopefully his rehabilitation keeps progressing to the level of expectations

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Review of
Colinton Care Home
from K M (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report

Overall Experience

My dad was very well cared for during his recent stay and the staff were extremely attentive and super friendly. Overall I would rate the care home as excellent.

Reply from Liz Cass, Home Manager at Colinton Care HomeThank you for your kind words about the team and the home. It was a pleasure to have your dad stay with us

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Review of
St Margaret's Care Home
from Alison I (Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

I enjoy staying in St Margaret's. The staff are very supportive and hard working.

Reply from Kathryn Martin, Home Manager at St Margaret's Care HomeWe are really pleased to hear that you are enjoying living at St Margaret's and are settling in well. Your feedback will be shared with our team who will be very happy to receive this.

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Review of
Gilmerton Care Home
from John S (Son of Resident) published on 19 December 2025 Submitted via Website • Report

Overall Experience

My Mother has been in the care home for over 5yrs and I have always found the staff excellent, the service they provide has been of a level that has allowed me to relax from almost the first week, I was very nervous when my Mother went in but the interactions with them and my viewing of the work they

do under difficult circumstances has gave me high level of respect for them and the work they do.

Reply from Jen Neill, Home Administrator at Gilmerton Care HomeThank you so much for your kind review! We are grateful for your trust and so pleased you are happy with the care we provide to your mother.

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Review of
Colinton Care Home
from Sarah M (Niece of Resident) published on 12 December 2025 Submitted via Website • Report

Overall Experience

As a family we could not have been happier with the level of care received at CCH. The staff went above & beyond to assist in making the last few months of my aunts life as comfortable & happy as possible.

Reply from Liz Cass, Home Manager at Colinton Care HomeThank you for your review and your kind comments on the care we provided for your Aunt. It was a pleasure having her here at Colinton.

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Review of
St Margaret's Care Home
from Elizabeth T (Resident) published on 11 December 2025 Submitted via Postal Card • Report

Overall Experience

I was very nervous at first but have settled in well and everyone is very nice nice and nothing is a bother.

Reply from Kathryn Martin, Home Manager at St Margaret's Care HomeWe are so pleased that you have settled in well at St Margaret's Care Home and are grateful for the time taken to provide such positive feedback.

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Review of
Gilmerton Care Home
from Ian M (Husband of Resident) published on 8 December 2025 Submitted via Website • Report

Overall Experience

My wife celebrated her birthday last week on 2 separate days as our family were not all available at once .
Amazingly this was not a problem for your staff who pulled out all the stops to decorate her room and the lounge and made such a fuss of her and a warm welcome for all of us.Many thanks to all

the staff for their love and care.I would like to make special mention of Sharon , if I may , as she tirelessly goes above and beyond mere duty with her patient compassionate care.We are so lucky with your choice of staff , thank you.

Reply from Jen Neill, Home Administrator at Gilmerton Care HomeThank you so much for your wonderful review. We're delighted to hear that your loved one's birthday celebrations were made special and that our team helped create a warm and welcoming atmosphere for you family.
Your kind comments about the staff, including their efforts and compassion, mean a great deal and will be shared with the team. We are proud of the care they provide every day.
Thank you again for your support and for choosing us to care for your loved one.

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Review of
St Margaret's Care Home
from Callum R (Son of Resident) published on 5 December 2025 Submitted via Postal Card • Report

Overall Experience

Happy with everything.

Reply from Kathryn Martin, Home Manager at St Margaret's Care HomeThank you for taking the time to leave us a review. We are really pleased to read your comments about the care at St Margaret's Care Home. Your feedback will be shared with our team who will be delighted.

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Review of
Guthrie House Care Home
from C C (Husband of Resident) published on 4 December 2025 Submitted via Postal Card • Report

Overall Experience

I cannot praise the staff enough for all that they have done since my wife has gone into the care home they have been superb cannot thank them enough.

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Review of
Colinton Care Home
from B C (Wife of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

I do appreciate the care my beloved husband Patrick receives and I know how much he needs it, but although his powers of communication are slow, I always feel that there should be more activities especially at the weekends. Also if a resident requires physical assistance such as cleaning spectacles,

they he must have access to them at anytime he is awake, there was an incident last month. The problem is now resolved.

Reply from Liz Cass, Home Manager at Colinton Care HomeThank you for your review and your kind comments on the care we provide your husband. Your points on our activities provision are noted and we always ensure that there is a variety of activities available to residents across all days of the week. We work hard to ensure that we are responsive to our residents needs and thank you for recognising that a recent matter has been resolved.

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Review of
St Margaret's Care Home
from Alan W (Power of Attorney of Resident) published on 9 October 2025 Submitted via Postal Card • Report

Overall Experience

My friend for ever 55 years moved into St Margaret's in December 2024. During this entire time, he has received first class care across all aspects of his package in the care home.
All his POA, I have been well informed and treated with the same high level of respect that my friend has had.
I have

complete confidence in the staff and would highly recommend St Margaret's to others seeking quality care.

Reply from Kathryn Martin, Home Manager at St Margaret's Care HomeThank you very much for taking the time to leave us feedback about your experience at St Margaret's Care Home. We are very pleased to hear that your experience with us has been a positive one. Thank you once again.

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Care Homes Owned by Alor Healthcare in City of Edinburgh

Alor Healthcare Locations in City of Edinburgh (5)

Alor Healthcare Reviews in City of Edinburgh (358)

Gilmerton Care Home

St Margaret's Care Home

Guthrie House Care Home

St Margaret's Care Home

Gilmerton Care Home

Guthrie House Care Home

Gilmerton Care Home

Gilmerton Care Home

Gilmerton Care Home

Gilmerton Neurological Care Centre

Colinton Care Home

St Margaret's Care Home

Gilmerton Care Home

Colinton Care Home

St Margaret's Care Home

Gilmerton Care Home

St Margaret's Care Home

Guthrie House Care Home

Colinton Care Home

St Margaret's Care Home

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