Care Home Owned by Alor Healthcare in Perth & Kinross
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Perth & Kinross for Alor Healthcare are showing below.
View the details of all 13 locations (with 722 reviews) owned by Alor Healthcare
Alor Healthcare Locations in Perth & Kinross (1)
Craigieknowes Care Home
8.3
30 reviews
Craigieknowes Road, Perth PH2 0DG
"We are all very happy with the care dad is getting in Craigieknowes. Everyone is so friendly and always happy to help. All dad's complex…" Read all 30 reviews
Location Type Care Home
Craigieknowes Care Home is located in the peaceful residential area of Craigie in Perth, offering a supportive and welcoming environment for residents. Providing 24-hour personalised care, the dedicated team supports individuals with a variety of… Read more about Craigieknowes Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Acquired Brain Injury
- 44 Rooms
- from £1,550 / week
Alor Healthcare Reviews in Perth & Kinross (30)
9.6
Alor Healthcare has a Group Review Score of 9.6 (9.569) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alor Healthcare must have a Review Score.
Review of
Craigieknowes Care Home
from C M (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are all very happy with the care dad is getting in Craigieknowes. Everyone is so friendly and always happy to help. All dad's complex needs are met and he is happy and settled here.
It's very clean and the meals are excellent as well.
It's very clean and the meals are excellent as well.
Reply from Lesley Johnston, Regional Support Manager at Craigieknowes Care Home
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Review of
Craigieknowes Care Home
from Jennifer S (Granddaughter of Resident) published on 13 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My beloved Nana has been a resident at Craigieknowes care home for some time now, and I cannot express enough how grateful I am for the outstanding level of care she receives. I wholeheartedly recommend Craigieknowes Care Home to anyone seeking exceptional care for their loved ones. The staff's kindness,
compassion, and willingness to help make all the difference in providing a safe and nurturing environment. We are immensely grateful for the outstanding care my nana receives, and we have peace of mind knowing she is in such capable hands at Craigieknowes Care Home.
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Review of
Craigieknowes Care Home
from Frank M (Respite Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a former care home manager, I found Craigieknowes Care Home to be excellent in all aspects.
The staff who cared for me directly were warm, friendly and well trained. I felt respected and safe and saw that they treated other residents in the same manner.
I spent ten days there on respite and my
The staff who cared for me directly were warm, friendly and well trained. I felt respected and safe and saw that they treated other residents in the same manner.
I spent ten days there on respite and my
accommodation was as good as I could have hoped.
The manager has developed a strong care team and I enjoyed watching how she operates.
The only minor issue I had was the quality of the coffee in that administrator's room. I will rectify this on a future visit.
Congratulations and my warm thanks to all at Craigieknowes.
The manager has developed a strong care team and I enjoyed watching how she operates.
The only minor issue I had was the quality of the coffee in that administrator's room. I will rectify this on a future visit.
Congratulations and my warm thanks to all at Craigieknowes.
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Review of
Craigieknowes Care Home
from Robert C (Son of Resident) published on 22 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has now been here for 3 yrs and is totally settled in. Her relationship with staff and management is exceptional and she feels very comfortable staying here.
Mum enjoys the interaction with other residents and loves getting the opportunity to get out and about when she can.
Mum enjoys the interaction with other residents and loves getting the opportunity to get out and about when she can.
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Review of
Craigieknowes Care Home
from Christopher L (Son of Resident) published on 15 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at Craigieknowes Care Home have been a great support to my mum (and to me for that matter) since she was admitted.
Although I hate it when I have to say goodbye after my visits, I know she is in good hands and it is the safest place for her.
The staff organise lots of activities, that my
Although I hate it when I have to say goodbye after my visits, I know she is in good hands and it is the safest place for her.
The staff organise lots of activities, that my
mum can take part in, if she wants and there are regular updates on social media of them all enjoying themselves.
There seems to be a lot of choice in all her meals, and her room is always clean and tidy.
If ever I have any questions, the staff are happy to explain, no matter how long it takes to explain.
In the beginning, I was very upset about putting my mum into a nursing home, but since then, I now realise this is the best, and safest, place for her to be and I am very thankful to all the staff for their constant supervision of my mum.
There seems to be a lot of choice in all her meals, and her room is always clean and tidy.
If ever I have any questions, the staff are happy to explain, no matter how long it takes to explain.
In the beginning, I was very upset about putting my mum into a nursing home, but since then, I now realise this is the best, and safest, place for her to be and I am very thankful to all the staff for their constant supervision of my mum.
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Review of
Craigieknowes Care Home
from Danielle W (Granddaughter of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Such a great home for my grandma. Everyone is lovely and caring always joking with her and making her smile. Love seeing photos of her doing her activities. She is very loved and safe at Craigieknowes Care Home.
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Review of
Craigieknowes Care Home
from Scott W (Son-in-law of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Another year and I have nothing but absolute respect for all the Staff looking after my Mother in Law. The manager and the team continue to provide a very personal and caring service to my whole family. Great job.
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Review of
Craigieknowes Care Home
from Susan M (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been in Craigieknowes Care Home for over a year and I feel very lucky that she has gained a second family who takes such care of her every day. The home is clean, bright and welcoming and every member of staff stops for a chat with both Mum and myself anytime we meet them. I feel all the staff
know Mum well and the affection they have for her is evident in all the little things they do to meet her individual needs and preferences. The atmosphere is calming and Mum loves the pets who bring her much amusement and fun. There are regular activities available and although Mum doesn’t always take part, the staff go out of their way to find her something she will enjoy and we both like a wee tea party for a special occasion! I cannot thank the manager and her staff enough for the care they give Mum every day.
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Review of
Craigieknowes Care Home
from Anthea W (Daughter of Resident) published on 2 February 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff and management are all fantastic at Craigieknowes Care Home! They are very friendly and welcoming every time you walk through the door, they are amazing with my mum as she is always doing some sort of activity. I would highly recommend.
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Review of
Craigieknowes Care Home
from Jackie C (Daughter of Resident) published on 17 November 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was a resident at Craigieknowes Care home for five years and seven months and we can't thank all the staff and management for all the love, care and attention that my mum received in that time. The home always had lots of activities for all the residents to join in if they wished to. As a family,
we were extremely happy with all that the home did for Mum and for us as relatives. Great teamwork. 100% the best.
Thanks so much again.
Thanks so much again.
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Review of
Craigieknowes Care Home
from Roy S (Brother of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Helpful, pleasant mannered staff.
Relaxed, controlled atmosphere.
Outside area for residents and for visitors.
Catering enjoyed by my relative.
Regular social activities.
General cleanliness adherence.
Centrally situated.
Relaxed, controlled atmosphere.
Outside area for residents and for visitors.
Catering enjoyed by my relative.
Regular social activities.
General cleanliness adherence.
Centrally situated.
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Review of
Craigieknowes Care Home
from B A (Daughter of Resident) published on 26 October 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad has been a resident since the end of April.
The staff are very friendly and supportive of both Dad in the home and also visiting family.
Dad has settled in well and says he is happy, well cared for and well-fed.
The activities are varied and residents are encouraged to take part but not forced,
The staff are very friendly and supportive of both Dad in the home and also visiting family.
Dad has settled in well and says he is happy, well cared for and well-fed.
The activities are varied and residents are encouraged to take part but not forced,
these are adapted depending on abilities.
The home is clean and tidy, there is not a musty smell when you walk in as there was in other homes we visited.
There is always a good atmosphere.
The home is of medium capacity compared to others in the area and fully staffed who ensure that the residents know who they are and endeavour to make it a home-from-home atmosphere.
The home is clean and tidy, there is not a musty smell when you walk in as there was in other homes we visited.
There is always a good atmosphere.
The home is of medium capacity compared to others in the area and fully staffed who ensure that the residents know who they are and endeavour to make it a home-from-home atmosphere.
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Review of
Craigieknowes Care Home
from P M (Son of Resident) published on 13 October 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to thank all members of staff for the care and love you gave my mum. In the five and a half years she was at Craigieknowes Care Home she was looked after to the highest standards it should be for a loved member of anybodys. The staff are a credit to the care system.
Once again to all at
Once again to all at
Craigieknowes Care Home, thank you again for caring for my mum.
Keep up the excellent work you do.
Kind regards.
Keep up the excellent work you do.
Kind regards.
Reply from Katie Barnett, Marketing Administrator at Craigieknowes Care Home
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Review of
Craigieknowes Care Home
from Lauren K (Friend of Resident) published on 31 August 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It's my partner's granny that is in the home. I have been a few time's to visit and all the staff and management are very lovely and friendly towards us and will always take time to have a chat with us. The home is very clean and tidy.
From all the pictures that we also see on the Facebook page, they
From all the pictures that we also see on the Facebook page, they
also keep the residents busy with lots of different activities daily.
Reply from Katie Barnett, Marketing Executive at Craigieknowes Care Home
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Review of
Craigieknowes Care Home
from Jordan C (Grandson of Resident) published on 31 August 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My granny has been in Craigieknows for a number of years now; she is very happy and very well cared for. When I go to visit, you are always made very welcome indeed by all the staff. We have taken my 9-month baby daughter to visit, which my granny loves, as do the other residents.
Reply from Katie Barnett, Marketing Executive at Craigieknowes Care Home
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Review of
Craigieknowes Care Home
from Mandy G (Niece of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my aunt moved into Craigieknowes Care Home about one year ago I have found the staff and management have been very professional, approachable and extremely, caring and helpful to the needs of my aunt and myself.
There are always plenty of activities that suit all the residents, which is beneficial
There are always plenty of activities that suit all the residents, which is beneficial
to my aunt and others and where the staff go out of their way for everyone to join in and enjoy themselves.
I would definitely recommend the care home for their high standard of care and attention to all the residents.
I would definitely recommend the care home for their high standard of care and attention to all the residents.
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Review of
Craigieknowes Care Home
from Garry B (Friend of Resident) published on 23 June 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My partner's granny is in this care home, the staff are lovely and friendly, always have a smile and always so pleasant and treat the residents with so much love as if they are one of their own family, always doing something for the residents, can't thank them all enough.
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Review of
Craigieknowes Care Home
from Charlene C (Granddaughter of Resident) published on 9 June 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Best care home, the staff are brilliant with all the residents, they go above and beyond, always making sure the residents enjoy themselves and making sure they are joining in. Would recommend this care home to anyone as the staff are lovely and caring.
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Review of
Craigieknowes Care Home
from Dean C (Grandson of Resident) published on 22 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When I go to visit my granny, from arrival at the front door, you are greeted by lovely staff who always have time to have a chat and tell me how my granny is doing. The home meets the care and attention that she (Granny) so much deserves. They always put the resident in 1st place for care and all
activities that they arrange for the on-site and trips out. My Granny loves the nail bar room that they now have as she enjoys getting her Nails painted. She is very settled at Craigieknows. The manager and all her team do a brilliant job.
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Review of
Craigieknowes Care Home
from Sarah M (Granddaughter of Resident) published on 22 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are extremely friendly at Craigieknowes; their kindness and care for the residents really show. My granny is very happy here. She has made great relationships and enjoys the activities a lot; it’s fantastic to see everyone enjoy themselves and see smiles on their faces. When we visit, we feel
very comfortable and always made welcome. The rooms have recently been redecorated, and they look fab. Cannot fault the home.
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