Care Homes Owned by Vayra Care Homes Ltd in Greater Manchester

My Dad has very recently moved into High Peak with a view to it becoming permanent. (4wks respite) Our experience over 2 wks has been extremly positive. From the cleaner to the manager every single encounter has been friendly and consistently good. The care staff and nursing team are all full of energy and enthusiasm, very bubbly and happy. They are a wonderful team of caring individuals. My Dad has settled really well and wants to stay here because he really likes it and he happy, which is all I need and can ask for.

I have found the Home to be very homely and welcoming the staff always speak and are welcoming from answering the door to passing on a corridor. This has been a very difficult time for us as a family but mum has been welcomed and made to feel comfortable she has nothing but praise for all the staff she regularly tells me everyone is lovely if there was an issue she would definitely tell me. My dad has found this a difficult time but is still reassured that she is being looked after. Mum has joined in with activities which she is enjoying and everything from hairdressing to chiropody services are taken care of but most of all I am reassured my mum is safe and taken care of.

At the most painful and challenging time for our family, the team was an absolute pillar of strength. They were incredibly compassionate, supportive, and attentive, not only to my dad's needs but to our family's emotional well-being too. They truly made us all feel at home whenever we visited, creating a peaceful environment filled with warmth and comfort. We can never thank them enough for the peace of mind they gave us, and for ensuring my dad received the absolute best care in his final days. They are true angels.x

Staff fabricated the truth, lots of Agency staff was being used and they were often in unsafe numbers. Senior Nurse Assistant perceived herself to be qualified which resulted in neglect and difficulties in communication. Family were not informed of any illnesses which resulted in my Fathers quick demise!! Staff forgot to give him his Oxygen, personal care was limited. Complaints were not acted upon until my Father passed away, despite multiple complaints being submitted. Rooms are sweltering hot in summer and staff do nothing to make this more comfortable. Staff were observed using foul language about residents. The manager was dismissive. Documentation was poor!

Over the years, several members of my family have required social care. All homes have been high quality, but pale into insignificance when compared to High Peak. Cannot speak highly enough about all the staff. They are professional, caring and are a real credit to the company. I have no hesitation in recommending High Peak to anyone requiring first class social care for a loved one.

They have a variety of meals with choice. The staff go above and beyond when it's a resident's birthday, Easter, Christmas, providing extra activities including buffet and singers, etc. Weekly entertainment - dominoes, trips out to bingo.

I would highly highly recommend Millfield to anyone this place has been amazing my nanna passed away 3 days ago and was a resident at Millfield the care and compassion from the staff was incredible the support they shown us as a family the way they had cared for my nanna throughout was just nothing short of amazing we will forever been indebted to Millfield it felt like my nannas home and we didn't want to leave we have never had that connection before to any other care home big shout out to all the staff on the Pilsworth unit you guys are heroes every single staff member there have a heart of gold please please if anyone is thinking of where to let a loved one to go live my nanna was nursing and dementia and I would hand on my heart advice anyone to go to Millfield

My father William has just spent 6 weeks in High Peak, and as a son I can't fault in any way. The staff was lovely and couldn't do enough for him. The change in himself is unreal.

I am very happy with the care of my partner, and he seems very contended and enjoying his food. The decor and surroundings of the home are great, exceptionally clean, and bright. His room is spacious and ensuite, and he has his own television. The activities are well planned, and he likes to watch even if he cannot join in everything and particularly enjoys the singing. Looking foreard to Christmas festivities

With a bad experience with another home 7 years ago with my mum, High Peak Lodge has now changed my opinion of nursing homes for the better. *Fully funded care & not experienced activities.*

Overall, my experience of High Peak is excellent.

Thank you.

My husband has been in High Peak N H for just over a year and has settled in well. There is a good atmosphere in the home and the management and staff are very helpful and kind to the residents, nothing being too much trouble. The catering staff provide excellent menus. The social activities are enjoyed by the residents and visitors alike. There is also a lovely garden. I would definitely recommend.

Dad is well cared for. The carers are very observant and notice if anything is wrong. His room is always clean and fresh. He enjoys the activities and has a good rapport with his carers. Our family have peace of mind knowing he is safe and comfortable. We enjoy our daily visits to see him and the staff.

I have seen a big difference in my auntie since arriving at Millfield. The staff are amazing! Although my auntie doesn't take pert in all activities there is plenty on offer. My auntie was just surviving at her previous care home, at Millfield she is thriving. Thanks particularly to two carers.

Thank you for all your help.

Thank you

I am a friend of a resident here. I assisted him making the choice of care home. From the start the staff were so welcoming & approachable. My friend moved in in October & has been very happy & feels safe & cared for. There is always activities etc to join in with & Halloween party, Christmas events etc. In my opinion this residential home is one of the best that I have seen.

The staff work so hard in taking care of the residents and the care home is very clean. The resident I go to see has said the food is good.

Every time we have visited, the staff have been helpful and the room's very clean.