Care Homes Owned by Maple Health UK Ltd in Essex

The residents engage in lots of different activities every day and the staff are excellent in tailoring to each individual's needs and interests. My son loves nature walks and the home is superb in supporting him to access all kinds of different walks far and wide, which gives him so much joy and in turn gives us such joy to see. He has also learned to ride a trike, giving him a newfound freedom and is something I could never have imagined him being able to do. He is very happy and thriving at Maple Manor, which is testament to all they do.

My brother has lived at Maple Manor for around 13 years, in this time we have never doubted our choice in placement. My brother has received the best care in his time at Maple Manor and they have achieved things with him we never thought possible. The team are great at communicating with us and really put him at the centre of his own care. It's clear to us that the staff have always genuinely cared and appear fond of all the boys living in the house. We've never had doubts about his safety, he is cared for in a person-centred way, the team is responsive to meeting his changing needs and have helped him achieve effective goals in his life. The house is well led by the senior team within the house. Maple Manor has been one of the best choices we have ever made as a family for my brother. To all the staff at Maple Manor we could never thank you enough and we appreciate everything you do!

Maple Manor is a lovely place, the staff are friendly and very supportive, I can visit whenever I want. The service users are treated with respect and kindness, staff support and enable them to access a range of activities

My son is a resident and has multiple needs, he arrived at Maple View underweight and withdrawn remaining in his room and not wishing to socialise with other service users. He is now a new man with the help and support of the staff and management he attends regular medical appointments eg; doctors, dentist, chiropodist. He interacts with other service users and is understanding of their needs and values. He regularly goes to town enjoying shopping, swimming and days out he has been on holiday with the staff and other service users. He is now a well and happy young man which is all down to the dedicated staff and management who go above and beyond and I am eternally grateful for.

I am forever grateful to the love care affection and dedication shown.

It's unfortunate the home has recently received an inadequate rating, but all staff have worked hard to ensure any future inspections are more than satisfactory.