Care Homes Owned by PK Healthcare Ltd in West Midlands

Ive been so grateful for the love and care, they have given my mom.and for the peace of mind they have given me. They have lovely staff that make you so welcome when you arrive and nothing is too much trouble when you ask them for anything. Mum is very happy there and feels safe there. And she will tell you that. The manager always very helpful with any queries I have, things are sorted efficiently. I want to thank every member of the staff at parkdale for all there hard work and care they give to my mom. Xx

Mom is receiving first rate care. Staff are very enthusiastic, attentive and helpful. Manager always willing to discuss care. She has been in the home now over six months.

Highly recommended care facility.

My biggest regret is leaving her in that home. Once my mum is at peace, I will do everything I can to bring the manager to account.

My mother has been a resident of Roxton Nursing Home since 2020. She recently celebrated her 100th birthday & the home went above & beyond to make sure she celebrated in style. The food, entertainment & staff where amazing. Even providing my mum with a special red regal chair. They call her the queen of Roxton & they certainly treat her like she is. Can't thank the staff enough for all their hardwork. Not just on that day but everyday. Always a friendly greeting & smile whenever we visit. Thank you all

We would highly recommend this nursing home.

No one wants to part with their loved ones, however my husband has end stage dementia and I had to make the decision to ask for help. My husband has been in Roxton care home for fourteen months and the care he has received even though he was challenging to them in the beginning was first class by all members of staff. All staff make my family very welcome, they are most friendly and supportive to us all. Every occasion throughout the year is celebrated and they are made too feel very special on their birthday. The memories that are made for us relatives by the way of videos, photos etc makes us truly thankful. Thank you to the management, nurses, carers and all staff for your dedication to our loved ones I and my family are eternally grateful and we wish you continued success. Thank you

All the staff are very friendly and caring towards the residence at the place as well as treat the like family. The staff do actives everyday, take care of their needs. Since my mother has been there, she has been comfortable and happier there. Highly recommended

My great Aunty was at the home for over 5 years until she sadly passed away in July. The team are fantastic and make everyone feel welcome, safe and looked after. My mother is also a resident at the home and has been for 8 months, and when the time came that my Mom needed to go into a care home Parkdale was the obvious choice due to how my Aunty had been looked after.

I would like to thank all the management team and carers for the excellent end of life care my mum received nothing was to much trouble . It wasn't easy to see mum go but your help was tremendous the support you gave I will never forget . Thank you.

My brother-in-law is a resident of this lovely care home. He has dementia, and the care he receives is second to none. He is so well looked after it's so reassuring to know he's in safe hands. All the staff are lovely and cannot do enough for the residents and the visitors are made so welcome. The staff are always looking for ways of entertaining the residents, which is amazing. We have no problem in recommending Roxton Nursing Home.

Roxton Nursing Home is amazing. The staff are outstanding. Helping residents is always friendly. They put residents first. Have a party, a birthday party. Fashion shows, movie days. All work very hard. My relative has only been since May 2024. And she settled well. Thank you to all the staff.

Roxton is a wonderful care home. Fortunately for us, the local authority recommended them as a perfect solution for mom who has dementia. Mom settled in and immediately was happier. The staff are fantastic, super friendly, and always available for a chat. Management is always on hand if you need an update. Mom has regular chiropodist and hair stylist appointments in-house. The home is transparent, you can visit anytime without an appointment. An open social media channel with updates on what the residents are enjoying on any particular day. We are always invited to birthdays and social events. Lots of daily activities and entertainment for the residents. I would not hesitate to recommend Roxton to anyone looking for a home from home for their loved one.

They go the extra mile to make each day special for everyone with birthday celebrations and activities all are included.

At Roxton, you need to have no doubt, that your loved ones will be loved here!

The staff appears to be immersed in trying to make life as good as possible for everyone.

I'd like to thank them for all they do.

I regularly visit my mom at Roxton. She always looks well-dressed and clean. She has sadly lost her sight now but the staff are aware and when I suggested a drinking cup more suitable for her needs now it was agreed. Other help has been put into place too. I.e. a high-sided plate and a member of staff will help feed her too. The staff are approachable and friendly. During December I noticed there were lots of activities provided by the staff. A group of nursery children visited to sing to the residents and give out gifts. There was a traveling pantomime too. On New Year's Eve, there was a three-course luncheon provided with a happy New Year vibe. The place was decorated with Christmas trimmings and trees. Very festive. There is a social media group too where we get regular updates and photos of life at Roxton. Overall I am happy with the care provided for my mom. Just sad that she has dementia and has now lost her eyesight.

Such a lovely home since my father has been there for more than 2 years they can never do enough for him, they learn what my dad likes and take great care of him and they have consistent staff so no different faces which is so lovely to see. The care home manager is so lovely and very respectful and responsive to any questions or queries and they genuinely care about the people they look after.

My Mother receives excellent care/support and treated with dignity. She has a good balanced soft diet. The staff are excellent and polite, with great respect for my Mother. The care home is always clean and well maintained. It has an excellent management and owners, who are caring, thoughtful, patient, kind and lovely people. A very warm friendly environment. Safety and security is excellent. I have no problem at all with any issues. The food is very good. Overall standard is excellent. Everyone is made welcome and looked after.

Specific dietary requirements and preferences are catered for and alternative meal options are always available. Staff are always smiling, taking the time to get to know the residents, respecting their level of needs and care required. I am confident that my mother-in-law is happy and cared for like a member of their family. I have received consistent communication from the staff to make me aware of any additional support that is required.