Care Home Owned by Friendly Care Group in Shropshire

not find a fault and highly recommend.

to know her. She was always clean and extremely well cared for.
They got my Mum laughing, smiling and walking again, which we didn't think we would ever see.
Sadly we lost Mum recently but Netherwood were so kind and she was treated with dignity and respect. They also ensured we had everything we needed as well.
I just wish we had moved Mum sooner.
Thank you to everyone, you are all amazing and made Mums last few weeks so happy.

the way I was greeted on arrival. I left feeling that my husband will be looked after. The whole team are amazing Thank you all so much for looking after him.

very hard to ensure a lovely atmosphere where visitors are made very welcome. I thought I would worry about Mum going into a home but the staff are so caring I have no concerns at all.

and the staff were amazing, they assessed her upon arrival back at the nursing home and acted on all the things they thought she required to make her well. Nothing was too much trouble and all through this experience they were in constant touch with me. The staff are friendly, welcoming and nothing is too much trouble. They care for the residents as if they were their own family and more importantly, treat them all with respect.
Thank you Netherwood.

has taken a while to settle but she now calls it home and is always ready to return.
The accommodation is forever improving with the addition of a bar, a new hairdressing facility and a dedicated cinema.
All the new rooms are now underfloor heated which is perfect for the elderly, I can talk I’m 72 myself!

taken. She is 101 years old and needs a lot of care which Netherwood supplies.
Thank you

covid restrictions.

nothing too much trouble. Ultimately when choosing a place for your loved ones you want somewhere warm, clean, attentive and caring staff, variety of activities, good food, and well managed. Care homes are not cheap but Netherwood ticks all the boxes and is satisfactory value for money.

they give her.
Mum is totally settled and loves her time and the people there.
This is a testament to all involved and how good the service Netherwood provides is.

to the other residents they seem very happy indeed, with the treatment and care they have. They take time to explain what is going on and listen to your concerns, as our mother is poorly at the moment. We couldn't wish for a more friendly and home for home environment for my mum. Thanks very much for all your hard work and making her feel comfortable and loved!

My mother is being well cared for, the staff have encouraged and supported her, which reflects positively in her overall well-being. It is comforting and reassuring to see Mum happy and well cared for. I have every praise for all their good work.

She suffers from dementia but is settled and content.

tell her what is happening in the same way they have always done, with kindness. We are able to visit her anytime, excepting meal times, and the staff are always keen to let us know how she has been doing. When there have been issues relating to her health they have always phoned me to let me know and we have discussed all elements of her care plan to ensure we are fully aware. I have nothing but praise, gratitude and thanks for all staff from the cleaners, cooks, care staff and management.

I have not regretted it for one moment. The staff are wonderful, they look after their residents as if they were their own relatives. In addition, they have always made me very welcome and have gone out of their way to make me feel confident that all is well with my wife's care. I cannot speak too highly of Netherwood Care Home, I would always recommend it. Also, friends of my wife who have visited her, have commented on how good the home is and how wonderful the staff are. If a better care home can be found, I would like to see it.

incontinent residents! The day staff are kind and treat residents as individuals! The manager and deputy manager are first class but it's a shame that their hands are tied by the owner and they are only allowed to have new furniture in half of the home when it badly needs replacing. The food is all home cooked and is fabulous - good quality and varied menu. Homely feel and nice gardens.

the activities on offer were fantastic giving her the choice to stay in or go for a coffee at the local cafe. Afternoon entertainment came to do music or exercises with the residents to ensure that they stayed mobile as well as the daily activities. The management team were also kind and supportive and the director was always on hand if needed, he appears to be currently making changes to the building and the interior which is progressing quickly. She can't wait for her next stay. Thank you all, I would definitely recommend this home.