Signature Senior Lifestyle Ltd in Berkshire | 2 Care Homes

Review of
Signature at Ascot
from Lyn D (Wife of Resident) published on 5 February 2026 Submitted via Postal Card • Report

Overall Experience

My husband came here after a serious hip operation in Oxford. I visited every day and was very impressed by the whole place. The atmosphere was so welcoming not a bit like you think of an old people's home. The care, was first rate and the whole rehab experience helped hugely to his recovery.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you for taking the time to share your review and for trusting Ascot with your husbands recovery journey. Our on-site Physiotherapy Department, available seven days a week, provides residents with the opportunity to rebuild confidence and strength while staying on the right path toward rehabilitation and returning home from convalescence. We truly appreciate your kind words and continued support.

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Review of
Signature at Ascot
from T B (Friend of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Always a friendly welcome from all members of staff along with help and politeness and information. Reassuring to know that Derek is in such very good hands and enjoys being here.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotFrom a familys perspective, seeing your loved one go through such an operation can be incredibly challenging. But to experience the relief and joy when you arrive home and realize that the physiotherapy process has enabled your husband to walk againand even return to drivingis truly remarkable. This is exactly why the rehabilitation services we provide at Ascot are considered the best in the area.

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Review of
Signature at Ascot
from Debbie I (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Just wanted to give a big congratulations to all the team for their hardwork and attention to detail over the Christmas period. We joined Dad for the whole day and enjoyed every aspect - champagne & canapes, the cocktail bar, carols around the piano and a wonderful three course lunch with wine. The

visit from Santa & the elves made Dad smile and all in all we had a great day. Wherever we looked we saw nothing but smiling faces.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you for taking the time to write a review. It always brings a smile to know that you feel reassured as a family when you leave your home, knowing that Dad is being so well cared for.

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Review of
Signature at Ascot
from P D (Respite Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

I was in for rehab/physio after a serious break of my hip. I cannot fault any aspect of the care I received. Everyone was polite and caring and there was a nice atmosphere. It was over Christmas and the decor, food and the presentation of the food was excellent. I benefitted from the physio team who

helped me who helped me and speeded my recovery. Thank you to the team.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you for taking the time to share your journey with us.
Our rehabilitation centre at Ascot, supported by our highly experienced physiotherapy team, strives to provide the very best care in the area. To know that you have now completed the programme and have successfully returned to home life is exactly what our rehabilitation centre is all about.
We wish you continued health and happiness moving forward.

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Review of
Signature at Ascot
from Barbara S (Sister of Resident) published on 20 January 2026 Submitted via Postal Card • Report

Overall Experience

My brother moved into Signature at Ascot in November 2025. The quality of care he has received is excellent. The staff couldn't be kinder and the cleanliness and hygiene is of a high standard. The daily activity programmes are varied and the staff encourage everyone to participate. My brother has advanced

dementia but the staff make sure he is included, where possible. Management are visible and approachable. Finally, the food is varied and of excellent quality.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotWe are delighted to hear that your time with your brother has been such an enjoyable experience. Our team works hard to ensure there is always a varied range of activities within our community and that everyone feels included and supported.

Were also pleased to know that the Bistro has been appealing, with a balance of healthy options and, of course, a few naughty treats for those with a sweet tooth!

Thank you very much for taking the time to share your kind review. It is truly appreciated by our whole team.

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Review of
Signature at Ascot
from J T (Daughter-in-law of Resident) published on 15 January 2026 Submitted via Postal Card • Report

Overall Experience

We are here at Signature Ascot on Christmas day 2025. The home looks beautiful and is very welcoming. They have arranged a wonderful day for all the residents. It is a very happy environment. It is very comforting to know our relatives are so well looked after. Thank you all at Signature Ascot.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you so much for your lovely comments. Christmas was indeed extra special this year, and it meant a great deal to all of us that the teamand their familiesso wholeheartedly embraced the Christmas spirit.

Having so many family members come through our doors over the festive period truly made it memorable for everyone here. Knowing that you were able to take the time to enjoy the environment with your loved ones made it all the more meaningful to us.

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Review of
Signature at Ascot
from Chris J (Nephew of Resident) published on 15 January 2026 Submitted via Postal Card • Report

Overall Experience

Signature at Ascot has delivered a total care package for my uncle, restoring him to a version that I have not seen for 6+ months. My uncle is supremely comfortable, enjoys his new community and raves about the level of care and overall quality of service. In short, my uncle is 100% content and enjoying

his recovery.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you so much for taking the time to let us know how your uncle has settled in. It truly means a great deal to us, and it gives us immense pleasure to know that we have made a positive difference not only to your uncle, but to you and your family as well.

I can honestly say that we have an exceptional team who take great pride in everything they do, day in and day out. Your kind words are a wonderful reflection of their dedication and compassion, and they will be delighted to hear your feedback.

Thank you once again for sharing your experience with us.

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Review of
Signature at Caversham
from Gareth R (Son of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

My mother moved into Signature in October 2025 and has been very happy since then. The standard of care is high and all of the staff interact well with my mother. We also feel valued as her relatives, from a friendly welcome from reception when we visit through to regular communication with the management

team as and when required regarding my mother's health. Her room is very well presented and the food choices (and standards) are excellent. We are very pleased to have chosen Signature in Caversham.

Reply from Maria Reed, CLM at Signature at CavershamWe're delighted to hear that your mother is happy and settled with us, and that you feel supported and valued as her family. Our team works hard to provide high-quality care, a warm and welcoming environment, and strong communication, so it's truly rewarding to know this is reflected in your experience. We're especially pleased that her room, meals, and day-to-day interactions have all contributed positively to her well-being. I will pass on your comments to our team. I know they'll appreciate hearing your views as well. Thank you for your trust in us. If there's ever anything more we can do, please don't hesitate to reach out.

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Review of
Signature at Caversham
from J K (Daughter of Resident) published on 2 January 2026 Submitted via Postal Card • Report

Overall Experience

I feel the standard of the welcome and support as a family (as we visited every day and stayed at times with my mum) we received from your front of house/ teams were amazing we cannot thank you enough - for giving us peace of mind knowing our mum was safe fed good and had her nails painted. When we

needed a chat and plenty of vases on hand! Thank you

Reply from Maria Reed, CLM at Signature at CavershamThank you for your kind words and for taking the time to share your thoughts with us. We really appreciate it. We are grateful for the trust you put in us, and we're glad to know our care for your mum brought you peace of mind. It's also wonderful to hear that the small things, like having her nails done and having lots of flowers around, helped your mum feel more comfortable.

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Review of
Signature at Ascot
from Anne F (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been a resident at Signature Ascot for five months and has settled down well. The staff are great and cheerful and visiting is easy - we are made welcome and can help ourselves to drink and food in the bistro.
We spoke to the home a few weeks ago to organise a small party for her friends for

her 100th birthday, a room was set aside for her, decorated beautifully and all the food ordered was great. Mum has mobility problems but is still mentally 'with it'.

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Review of
Signature at Ascot
from Chris W (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

Dealing with everyone at this home is easy. They are obliging and help with a smile. All requests for a special party were dealt with cheerfully and correctly. I feel comfortable that my mum's needs are being taken care of professionally with a friendly touch. Thank you to all the staff.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you so much for your kind words and thoughtful feedback. Were delighted to hear that you feel comfortable and confident in the care your mum is receiving. Our team truly values creating a friendly, supportive environment for all our residents and their families. Your appreciation means a lot to us well be sure to share your message with the staff.

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Review of
Signature at Ascot
from H B (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report

Overall Experience

How do we even begin to say thank you for supporting Mum in her final precious days? The relief to be able to transfer from hospital directly to a 4-week stay was huge - knowing that the facilities, experienced care and support would give Mum what she needed and us the relief and time to work out what

came next was invaluable.
We can scarcely believe she was with you for such a short time in the end, having only just signed the paperwork to extend Mum's stay before things turned a difficult corner. But goodness the impact you made to her comfort and happiness during these weeks was priceless.
The musical performances and warm welcome extended to family and friends meant Mum's final weeks were filled with stimulation, love and dignity. Not to mention the reassurance you gave us.
And particularly in those very last hours and as Mum left - wow, we are completely lost for words. The care, concern, and respect you gave both Mum and us will never be forgotten. Thank you

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you so much for your beautiful message. We are truly touched by your kind words. It was an absolute privilege to care for your mum and to be part of her journey in those precious final weeks.

Your mum brought such warmth and joy to everyone here she will be remembered with great fondness. Were so glad that we could provide comfort and support to both her and your family during that time, and that our team could make even a small difference when it mattered most.

Please know that your appreciation means the world to us. Sending our deepest condolences and wishing you and your family peace and comfort in the days ahead.

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Review of
Signature at Ascot
from Isobel N (Granddaughter of Resident) published on 15 October 2025 Submitted via Postal Card • Report

Overall Experience

- Loads of fun and engaging activities for all the residents to join in on. (Family can also always join).
- The staff are all unbelievably kind & everyone knows everyone's names immediately!!
- They put on amazing events for the families of residents to bring everyone together.
- Super clean all

the time! As close to home as you can get.

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Review of
Signature at Caversham
from C S (Friend of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

I found the home to be very clean and tidy, well presented and the staff were all very friendly and polite. Good facilities, cafe, lounge, area etc and a very nice garden with garden games and plenty to do.

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Review of
Signature at Caversham
from Kingsley B (Son of Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

My mum moved to signature to the dementia community and since joining I have felt reassured that all of her health and care needs are being met.
The care team really support her on her dementia journey. The accomodation and her private room are presented lovely and always maintained to exceptional

standards.
The food available covers a large variety and caters to all her needs. She is eating well and happy with portion sizes and menu.
I appreciate the dementia resident forum where I can represent my mum and particularly enjoyed the most recent forum where I was able to attend a dementia immersion session.

Reply from Maria Reed, Admin at Signature at CavershamThank you so much for your thoughtful feedback. We are delighted to hear that your mum has settled in and that you feel reassured about the care and support she receives. Our team is dedicated to providing not only exceptional health and well-being support but also a warm and homely environment. Its wonderful to know that this has made a difference for both you and your mum.Were also pleased that youve found the dementia resident forum and immersion session valuable these are important opportunities for us to listen, learn, and support families on the dementia journey. Your comments mean a great deal to our team, and well be sure to share your kind words with them.Thank you again for taking the time to share your experience.

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Review of
Signature at Caversham
from John S (Son of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff are absolutely lovely, there is always a wide range of activities on offer, the nursing care is astute and impeccable, and every aspect of caring for residents is tailored to individual needs, character traits and preferences, as such everyone's ideal lifestyle is supported, whether it includes

going on the bus excursions, helping prep veg for the delicious menus on offer, gardening, or relaxing with a glass of wine or beer in the bar! Relatives are always warmly welcomed and the whole family unit is lovingly supported. The impression is more of a cruise ship environment than a care home. I have never been a fan of placing relatives in care homes at all, but now if it came to it one day I might not mind being placed there myself LOL!

Reply from Maria Reed, Admin at Signature at CavershamThank you very much for your thoughtful and heartwarming review. We are delighted to hear that you feel our team, activities, and overall care contribute to a welcoming and enjoyable environment. Our goal is to support residents and their families with warmth, dignity, and a strong sense of community. We will share your feedback with our team, as they will genuinely appreciate hearing your thoughts.

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Review of
Signature at Ascot
from S G (Son of Resident) published on 22 September 2025 Submitted via Postal Card • Report

Overall Experience

Mum has now been a resident here for six years and is very happy and settled. She considers it her home and is forever saying it is like living in a five star hotel. In our minds the most important thing for us is that she is safe and happy. This would not be possible without the five star staff thank

you all.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you for the wonderful 5-star review from a truly 5-star family! Were so happy to know that your mother loves living here just as much as we enjoy seeing her each day. Its a joy to watch her engage with the community and all the wonderful experiences our home has to offer."

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Review of
Signature at Caversham
from Jo W (Respite Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

Staff wonderful but sparse in various functions - restaurant, cleaning. Food was often poor Welsh rarebit was one slice on under-toasted white bread with a slice of processed cheese topping a slice of processed ham- the vegetarian option was as above but no ham! The chicken breast had bone in and skin

on impossible for those whose hands didn't work. I complained and asked to see the chef twice, but he failed to appear. They obviously cook chilled food was adequate barely.

Reply from Maria Reed, Admin at Signature at CavershamThank you for taking the time to review your recent respite stay with us. We genuinely appreciate your decision to return for a second visit. We value all feedback and will make sure your comments are shared with the appropriate teams. Providing fresh and nutritious food for our residents is extremely important to us.

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Review of
Signature at Ascot
from R B (Niece of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

Signature Ascot has a very pleasant feel immediately when you walk through the door. The environment and staff are very friendly and welcoming. The carers are very kind and patient, working with challenging behaviours at times. The food and entertainment are good quality and I am confident that my aunt

is getting the best possible care.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you so much for your kind words about Signature Ascot. Were delighted to hear that you felt welcomed by our team and that your aunt is receiving the care and support she deserves. Our carers work with great dedication, and its wonderful to know their kindness and patience are recognised. Were also pleased that youre happy with the food and entertainment on offer. Your feedback means a lot to us, and well be sure to share it with the whole team.

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Review of
Signature at Caversham
from L G (Friend of Resident) published on 25 August 2025 Submitted via Website • Report

Overall Experience

Signature care home is beautiful. It feels like a 5 star hotel! The staff are attentive and go above and beyond to help. The carers really care for the residents. The food is great with a wide variety of choices. They also cater for people that are on puréed food or have many allergies. Overall the

home has a great atmosphere and the residents all engage in many different activities. The whole team; physio, activities, maintenance, nurses, care staff, reception, chefs, the general manager and two other staff members are all lovely, caring people who are very knowledgeable in what they do. They all work together and are an amazing team. I couldn't recommend signature enough!

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Care Homes Owned by Signature Senior Lifestyle Ltd in Berkshire

Signature Senior Lifestyle Ltd Locations in Berkshire (2)

Signature Senior Lifestyle Ltd Reviews in Berkshire (170)

Signature at Ascot

Signature at Ascot

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Signature at Ascot

Signature at Caversham

Signature at Caversham

Signature at Ascot

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Signature at Caversham

Signature at Caversham

Signature at Ascot

Signature at Caversham

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Signature at Caversham

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