Signature Senior Lifestyle Ltd in Berkshire | 2 Care Homes

Review of
Signature at Ascot
from Anne F (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been a resident at Signature Ascot for five months and has settled down well. The staff are great and cheerful and visiting is easy - we are made welcome and can help ourselves to drink and food in the bistro.
We spoke to the home a few weeks ago to organise a small party for her friends for

her 100th birthday, a room was set aside for her, decorated beautifully and all the food ordered was great. Mum has mobility problems but is still mentally 'with it'.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Ascot
from Chris W (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

Dealing with everyone at this home is easy. They are obliging and help with a smile. All requests for a special party were dealt with cheerfully and correctly. I feel comfortable that my mum's needs are being taken care of professionally with a friendly touch. Thank you to all the staff.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you so much for your kind words and thoughtful feedback. Were delighted to hear that you feel comfortable and confident in the care your mum is receiving. Our team truly values creating a friendly, supportive environment for all our residents and their families. Your appreciation means a lot to us well be sure to share your message with the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Ascot
from H B (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report

Overall Experience

How do we even begin to say thank you for supporting Mum in her final precious days? The relief to be able to transfer from hospital directly to a 4-week stay was huge - knowing that the facilities, experienced care and support would give Mum what she needed and us the relief and time to work out what

came next was invaluable.
We can scarcely believe she was with you for such a short time in the end, having only just signed the paperwork to extend Mum's stay before things turned a difficult corner. But goodness the impact you made to her comfort and happiness during these weeks was priceless.
The musical performances and warm welcome extended to family and friends meant Mum's final weeks were filled with stimulation, love and dignity. Not to mention the reassurance you gave us.
And particularly in those very last hours and as Mum left - wow, we are completely lost for words. The care, concern, and respect you gave both Mum and us will never be forgotten. Thank you

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you so much for your beautiful message. We are truly touched by your kind words. It was an absolute privilege to care for your mum and to be part of her journey in those precious final weeks.

Your mum brought such warmth and joy to everyone here she will be remembered with great fondness. Were so glad that we could provide comfort and support to both her and your family during that time, and that our team could make even a small difference when it mattered most.

Please know that your appreciation means the world to us. Sending our deepest condolences and wishing you and your family peace and comfort in the days ahead.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Ascot
from Isobel N (Granddaughter of Resident) published on 15 October 2025 Submitted via Postal Card • Report

Overall Experience

- Loads of fun and engaging activities for all the residents to join in on. (Family can also always join).
- The staff are all unbelievably kind & everyone knows everyone's names immediately!!
- They put on amazing events for the families of residents to bring everyone together.
- Super clean all

the time! As close to home as you can get.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Caversham
from C S (Friend of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

I found the home to be very clean and tidy, well presented and the staff were all very friendly and polite. Good facilities, cafe, lounge, area etc and a very nice garden with garden games and plenty to do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Caversham
from Kingsley B (Son of Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

My mum moved to signature to the dementia community and since joining I have felt reassured that all of her health and care needs are being met.
The care team really support her on her dementia journey. The accomodation and her private room are presented lovely and always maintained to exceptional

standards.
The food available covers a large variety and caters to all her needs. She is eating well and happy with portion sizes and menu.
I appreciate the dementia resident forum where I can represent my mum and particularly enjoyed the most recent forum where I was able to attend a dementia immersion session.

Reply from Maria Reed, Admin at Signature at CavershamThank you so much for your thoughtful feedback. We are delighted to hear that your mum has settled in and that you feel reassured about the care and support she receives. Our team is dedicated to providing not only exceptional health and well-being support but also a warm and homely environment. Its wonderful to know that this has made a difference for both you and your mum.Were also pleased that youve found the dementia resident forum and immersion session valuable these are important opportunities for us to listen, learn, and support families on the dementia journey. Your comments mean a great deal to our team, and well be sure to share your kind words with them.Thank you again for taking the time to share your experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Caversham
from John S (Son of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff are absolutely lovely, there is always a wide range of activities on offer, the nursing care is astute and impeccable, and every aspect of caring for residents is tailored to individual needs, character traits and preferences, as such everyone's ideal lifestyle is supported, whether it includes

going on the bus excursions, helping prep veg for the delicious menus on offer, gardening, or relaxing with a glass of wine or beer in the bar! Relatives are always warmly welcomed and the whole family unit is lovingly supported. The impression is more of a cruise ship environment than a care home. I have never been a fan of placing relatives in care homes at all, but now if it came to it one day I might not mind being placed there myself LOL!

Reply from Maria Reed, Admin at Signature at CavershamThank you very much for your thoughtful and heartwarming review. We are delighted to hear that you feel our team, activities, and overall care contribute to a welcoming and enjoyable environment. Our goal is to support residents and their families with warmth, dignity, and a strong sense of community. We will share your feedback with our team, as they will genuinely appreciate hearing your thoughts.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Ascot
from S G (Son of Resident) published on 22 September 2025 Submitted via Postal Card • Report

Overall Experience

Mum has now been a resident here for six years and is very happy and settled. She considers it her home and is forever saying it is like living in a five star hotel. In our minds the most important thing for us is that she is safe and happy. This would not be possible without the five star staff thank

you all.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you for the wonderful 5-star review from a truly 5-star family! Were so happy to know that your mother loves living here just as much as we enjoy seeing her each day. Its a joy to watch her engage with the community and all the wonderful experiences our home has to offer."

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Caversham
from Jo W (Respite Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

Staff wonderful but sparse in various functions - restaurant, cleaning. Food was often poor Welsh rarebit was one slice on under-toasted white bread with a slice of processed cheese topping a slice of processed ham- the vegetarian option was as above but no ham! The chicken breast had bone in and skin

on impossible for those whose hands didn't work. I complained and asked to see the chef twice, but he failed to appear. They obviously cook chilled food was adequate barely.

Reply from Maria Reed, Admin at Signature at CavershamThank you for taking the time to review your recent respite stay with us. We genuinely appreciate your decision to return for a second visit. We value all feedback and will make sure your comments are shared with the appropriate teams. Providing fresh and nutritious food for our residents is extremely important to us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Ascot
from R B (Niece of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

Signature Ascot has a very pleasant feel immediately when you walk through the door. The environment and staff are very friendly and welcoming. The carers are very kind and patient, working with challenging behaviours at times. The food and entertainment are good quality and I am confident that my aunt

is getting the best possible care.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you so much for your kind words about Signature Ascot. Were delighted to hear that you felt welcomed by our team and that your aunt is receiving the care and support she deserves. Our carers work with great dedication, and its wonderful to know their kindness and patience are recognised. Were also pleased that youre happy with the food and entertainment on offer. Your feedback means a lot to us, and well be sure to share it with the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Caversham
from L G (Friend of Resident) published on 25 August 2025 Submitted via Website • Report

Overall Experience

Signature care home is beautiful. It feels like a 5 star hotel! The staff are attentive and go above and beyond to help. The carers really care for the residents. The food is great with a wide variety of choices. They also cater for people that are on puréed food or have many allergies. Overall the

home has a great atmosphere and the residents all engage in many different activities. The whole team; physio, activities, maintenance, nurses, care staff, reception, chefs, the general manager and two other staff members are all lovely, caring people who are very knowledgeable in what they do. They all work together and are an amazing team. I couldn't recommend signature enough!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Caversham
from Timothy B (Son of Resident) published on 25 August 2025 Submitted via Website • Report

Overall Experience

After a nightmare and traumatic 4 month stay in hospital, my 96-year-old father, was discharged into the care of Signature at Caversham. He arrived in a weak and confused mental state with recovery clearly in the balance. The nursing and care staff were absolutely magnificent from day 1 in applying

their medical professionalism, care application and overall monitoring efforts to his precarious health conditions. This required dedication and patience over a 6 month period which saw him gradually restored to a functioning, content and happy individual, showing his natural sense of humour, interest in the world around him and independence of thought. An absolute amazing achievement which impressed everyone who observed this journey - I have no doubt this would not have been possible without the dedication of the wonderful team at Signature at Caversham

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Caversham
from Timothy K (Husband of Resident) published on 14 July 2025 Submitted via Postal Card • Report

Overall Experience

SATURDAY FIESTA - June 21st 2025.
I am writing on behalf of my family to congratulate everyone involved in such a great event last Saturday afternoon, and to thank all the staff for all the hard work that went into making it such a success, despite difficult weather conditions. We all really enjoyed

it. It was a perfect show case for the amazing happy family atmosphere that you manage to create at Willow View.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Ascot
from Nigel W (Respite Resident) published on 11 July 2025 Submitted via Postal Card • Report

Overall Experience

I have been staying at the Signature Care Home in Ascot for the last 2 weeks. It is an excellent choice as I am in recovery from a hip fracture. Very luxurious with wonderful caring staff. Room is excellent and so quiet. Food is very nice and a range of activities are available during the day. Very

peaceful location. Highly recommend.

Reply from Tracy Campbell, Home Manager at Signature at AscotThank you for taking the time to put a review in on your road to recovery for your hip replacement..it is great that you are enjoying your stay with us and your enjoying the food and entertainment. Look forward to seeing you in the community

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Ascot
from Myriam S (Friend of Resident) published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

He moved in last Thursday evening & since then he has been recovering slowly. Last weekend was very challenging & despite the weekend the nurse was outstanding, she knew exactly what we wanted for him & acted professionally & promptly, with empathy.

Reply from Tracy Campbell, Home Manager at Signature at AscotThe team here at Signature at Ascot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Ascot
from Andrea G (Daughter of Resident) published on 4 July 2025 Submitted via Postal Card • Report

Overall Experience

Signature at Ascot provided excellent care for my father, who was a resident from August 2024 to June 2025. His dementia meant that he could be quite demanding in his behaviour at home. The staff knew him before his deterioration and always treated him with respect and appreciated his sense of humour.

They were particularly good at staying with him during times when the family were leaving.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you for taking the time to share with us your experience. It gives the team much pleasure in knowing that they do make a difference on a day to day basis in a families life.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Caversham
from Barry G (Respite Resident) published on 4 July 2025 Submitted via Postal Card • Report

Overall Experience

I moved into the Caversham Signature nursing home for respite care after a hip operation. Coming here I felt very preveliged to be here with such lovely facilities in the home itself and also the generous pretty garden. As for the staff here at Signature I cannot praise them enough. They all seem so

passionate about their job with nothing bein no trouble when asking for help day and night which to me is so important as you can be so vulnerable after an operation.

Reply from Maria Reed, Admin at Signature at CavershamThank you so much for sharing your experience. We're truly delighted to hear that you felt so welcomed and well cared for during your stay at Signature at Caversham. It means a great deal to know that our facilities and garden brought you comfort, and that our team was able to support you with kindness and dedication throughout your recovery. Your kind words about the staff's passion and attentiveness are deeply appreciated - this is exactly the level of care we strive to provide every day. Wishing you continued strength and recovery.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Ascot
from D M (Respite Resident) published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

My 28 days at Signature Ascot have been ideal for my need for rehab after a partial knee replacement, stomach blockage (6 days in hospital) and a painful wound of my coccyx. I would have found coping alone at home impossible. Here, the comfortable and clean surroundings, the friendly and helpful staff

and the efficient plumbing are greatly appreciated. Best of all, the access to the gym and the supervision by an experienced physiotherapist have been most beneficial.

Reply from Tracy Campbell, Home Manager at Signature at AscotThe team here at Signature at Ascot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference. Our physiotherapist and his team are outstanding, building confidence along with giving personalized treatment plans and using manual and other techniques to address the specific needs of each individual. We are pleased that we were able to make a difference.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Caversham
from Joel C (Husband of Resident) published on 19 June 2025 Submitted via Postal Card • Report

Overall Experience

Pleasant experience! Happy that my wife is at this care home. For example, carers get to know her needs, preferences, likes and dislike nd this helps them to care for her with high personal quality.

Reply from Maria Reed, Admin at Signature at CavershamThank you so much for your kind words! Were dedicated to providing the best possible care, and its wonderful to hear that our approach resonates with you and your wife. Building those personal connections is essential, and were glad to be a part of her journey. Your feedback is always appreciated!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Signature at Ascot
from Alison P (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report

Overall Experience

Mum is much happier content and less stressed then she has been in the last 4 years on her own. And all in 3 weeks! Thank to the excellent support and advice of management and staff we have come through our journey at our own pace. Questions and fears all discussed and sympathetically allayed. Never

felt rushed into our decision but it was definitely the right one.

Reply from Tracy Campbell, Client Liaison Manager at Signature at AscotThank you for taking the time to write this review. It is so nice to hear that within 3 weeks you are all seeing the benefits of having 24 hour companionship, group activities along with people of a similar age and interests. Your feed back on your journey which makes our roles so rewarding. Once again thank you for taking the time to let us know.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Signature Senior Lifestyle Ltd in Berkshire

Signature Senior Lifestyle Ltd Locations in Berkshire (2)

Signature Senior Lifestyle Ltd Reviews in Berkshire (162)

Signature at Ascot

Signature at Ascot

Signature at Ascot

Signature at Ascot

Signature at Caversham

Signature at Caversham

Signature at Caversham

Signature at Ascot

Signature at Caversham

Signature at Ascot

Signature at Caversham

Signature at Caversham

Signature at Caversham

Signature at Ascot

Signature at Ascot

Signature at Ascot

Signature at Caversham

Signature at Ascot

Signature at Caversham

Signature at Ascot

Awards / Recognitions (9)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers