Care Homes Owned by Signature Senior Lifestyle Ltd in London

My mother has recently moved into this nursing home . She has been there for approximately 3 months. She was in another local care home , but she was very unhappy. As we have not had as a family had to deal with this before we chose old care home based on reviews and first impressions . But it ended up not being as we expected . Since my mother has been at signature care home she is so much happier . As in put on weight as staff sit with her and make sure she eats . My mum.has mnd so all food has to be liquadised . I honestly would recommend this care home for a loved one . Staff must have been hand picked as they are the best x they honestly are wonderful . My mum is not left in her room in a chair unlike most care homes. There is so much for residents here . They have put so much time and effort into care of residents .. and nothing to much x mum now realise that its her home now . Thats amazing . Rather than her crying in old home

My sister enjoyed the finest care during the final two and a half years of her life. The care home also 'hosted' a memorable wake for her after the funeral, including beautifully crafted finger food

I have been really happy living here. The staff are so kind and always available to help & assist. The food is mostly good & better than I expected. Medical care has been great. Housekeeping could be a bit better its little things like changing the glass for water or a towel that obviously need changing.

My mother has been well looked after. Has responded well to her time at Signature. She has eaten well and activities have stimulated her. staff have communicated and ensured she has everything she needs.

Overall experience was excellent

Initially I was a resident for respite care. I later decided to become a full time resident. I had visited other care homes and found the accommodation and atmosphere outstanding I made many friends and was very happy there They were helpful in every way so that I could paint and go to pottery classes, play bridge and entertain my family. I now live with my partner nearby and continue to visit

Mum & Dad moved into Signature at Coombe Hill in June 2026 - an incredibly difficult time for them was made much easier with the support of the staff at Coombe Hill. From the receptionist, maintenance staff, restaurant staff and carers - everyone is kind and caring and look to make the best experience they can. Mum & Dad were able to bring their own furniture and pictures to make their apartment as homely as possible. I always feel welcome when I visit - the gardens are beautiful and I enjoy taking part in the activities when I'm there.

Excellent service provided by Karen and her dedicated team. Karen made my father's transfer to Signature at Highgate seamless in spite of some unusual challenges! My father is now living with his partner, Sylvia, at Highgate - the pair are very well cared for and love their new surroundings!

My mother has lived at Signature at Hendon Hall for almost 3 years. She is living her best life. The carers and staff are superb - warm, kind and responsive. There are many activities and outings that she really enjoys. The food is excellent. She did not expect to be making new friends at this time in her life, but she has made many wonderful friends. It is also very helpful that she can see the doctor and the dentist without having to leave, and can check with a nurse at any time if she has a problem. She also greatly enjoys the beautiful grounds. We are so grateful for the wonderful care that she is receiving.

Putting someone you love into a care home can be one of life's hardest decisions. Whatever you feel, please don't take it out on the people caring for your relative. They're human too, doing a difficult job with compassion and dignity. From the moment you arrive at Coombe Hill Manor, it's clear this is somewhere special. The surroundings are beautiful, every detail feels thoughtfully considered, and the atmosphere is calm, welcoming and reassuring. Take time to talk with the staff. You'll find people with warmth, professionalism and genuine kindness who make residents and families feel valued. My mother is Finnish and has spent almost her whole life in the UK. Signature has taken the time to understand not only her care needs but her background and individuality. That personal approach has meant a great deal to us. Thank you to all signature staff for your patience and genuine love & warmth to your work. It helps families feel steadied, knowing our loved ones are seen and understood x

My father fell and broke his hip and after being discharged from hospital we had to find somewhere for his rehabilitation. We came and had a look around and were struck by how nice and unlike a care home Signature at Combe Hill Manor was. Everything is Excellent, the care, food , facilities, activities and all the staff. We as a family have absolutely no complaints.

Steve, on behalf of Joy.

As the wife of a user of the care home for respite care I was delighted with the kindness and professionalism of all the carers . He takes a lot of medication and has low mobility and everyone made him welcome as part of the Hendon Hall family . I was abroad on a family holiday so was not around the home but received regular updates from the team while was abroad

My mother-in-law was previously living in another nursing home where, sadly, the lack of care, interaction and enrichment left her becoming increasingly sad and withdrawn. Moving her to Signature at Hornchurch has completely changed our experience of what a care home can be.

From the moment we walked in, we were blown away. The facilities are absolutely stunning - it feels more like walking into a five-star hotel than a care home - but what really sets Signature apart is the people.

My mother-in-law is spoken to like a person. The staff take the time to talk to her, listen to her and include her. They are attentive, caring and genuinely seem happy in their work, which comes across in everything they do. She is encouraged to leave her room, join in with activities and be part of the community rather than simply being cared for.

The food is amazing and, after previously losing weight, she has already put on half a stone in the relatively short time she has been at Signature.

I moved my sister to Signature after she spent 3 weeks at another, differently owned, carehome. She was moved from hospital and left for 3 weeks in bed. The experience here has been amazing; she is now out of bed everyday, putting on weight; having regular Physio which has resulted in her now being able to stand. The care here is excellent - both from carers and non-medical staff. She feels valued and respected; this is now her home. She has made friends, joins in activities and is enjoying life.

I cannot rate signature at Hornchurch highly enough from the first day my mother arrived, its been nothing short of exceptional. All the staff, whether reception, maintenace or housekeeping are all so friendly and approachable, they cannot do enough to help. My mother is so happy here, and to know she is being looked after in such a lovely, caring environment by such amazing staff is a very nice feeling. I 100% recommend signature at hc.

The gardens are also very nice to look out on, and sit in when it's not so hot!

since both my parents moved in three years ago the care and attention has been exceptional. they have not only been able to customize offerings for each of their needs..they have welcomed us as family.

My mum had a truly great respite stay here. The home was spotless throughout, with a clean, calm atmosphere that immediately put us both at ease. Every member of staff was fantastic, they were all so kind, attentive and genuinely caring. They made my mum feel comfortable, supported and valued from the moment she arrived. It was such a relief knowing she was in good hands, and we're incredibly grateful for the excellent care she received. Highly recommended.

Thank you to all the staff at Signature Care Home Hornchurch for your dedication and outstanding care. We are truly grateful and would highly recommend your home to anyone look