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Care Homes Owned by Signature Senior Lifestyle Ltd in Surrey

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Signature Senior Lifestyle Ltd in Surrey

Only the locations & reviews in Surrey for Signature Senior Lifestyle Ltd are showing below.

View the details of all 13 locations (with 963 reviews) owned by Signature Senior Lifestyle Ltd

Signature Senior Lifestyle Ltd Locations in Surrey (3)

 - Browse 3 Care Homes owned by Signature Senior Lifestyle Ltd in Surrey
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Signature at Weybridge
Ellesmere Road, Weybridge KT13 0HY 
9.9 93 reviews
Signature at Weybridge, Weybridge, Surrey
"This is a well run care home with excellent staff who pride themselves in creating a welcoming and friendly environment. The small outside…"   Read all 93 reviews
  • from £1,925 / week
  • 110 Rooms
Location Type Care Home

Signature at Weybridge is situated in the heart of the community and offers personalised luxury residential and dementia care. The home has 113 single and double spacious bedrooms over three floors, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Signature at Banstead
Croydon Lane, Banstead SM7 3AG 
9.8 123 reviews
Signature at Banstead, Banstead, Surrey
"Our dad was looked after so so well, he felt like a VIP. All the staff were lovely and very attentive. I'm sure dad will join you all…"   Read all 123 reviews
  • from £1,855 / week
  • 96 Rooms
Location Type Care Home

Signature at Banstead provides first class care to residents who require residential and dementia care in and around the Banstead area. The home is located on the North Downs, sitting within a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Signature at Reigate Grange
50-54 West Street, Reigate RH2 9DB 
9.8 136 reviews
Signature at Reigate Grange, Reigate, Surrey
"Recently, we helped our dear friend to move into Reigate Grange, and very quickly realised we had made the right choice. The staff are very…"   Read all 136 reviews
  • from £2,080 / week
  • 95 Rooms
Location Type Care Home

Reigate Grange is purpose-built and therefore fit for the purpose of promoting independence whilst keeping people safe. It offers Signature's exceptional residential and nursing care combined with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Signature Senior Lifestyle Ltd Reviews in Surrey (352)

9.8

Signature Senior Lifestyle Ltd has a Group Review Score of 9.8 (9.844) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Signature Senior Lifestyle Ltd must have a Review Score.

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Review of

Signature at Banstead

from Wolf K (Respite Resident) published on 29 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
On my second Respite stay, I had a good experience. With the new management, it was much better than previously. I was well looked after and treated with kindness by all the staff. Any questions I asked were always answered satisfactorily. The only point I would like to make is the daily tidying of
the room. However, overall, I will stay there again in the near future.
Reply from Daniel Rees, General Manager at Signature at BansteadThank you so much for taking the time to leave us such a kind review. The team have worked so hard to continually strive for improvements so I am very pleased that your second time with us was a good experience! Thank you also for your feedback, this help us improve further to better everyone's experience here. We really look forward to you joining us again soon and I hope you are enjoying the Japanese whiskey!
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Review of

Signature at Weybridge

from David A (Son of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a well run care home with excellent staff who pride themselves in creating a welcoming and friendly environment.
The small outside area on the dementia floor is such a vital and necessary space for the residents.
In the last couple of months there has been a barbers and a new activity room
added which are great additional amenities.
It is extremely reassuring to know that my father is in the good hands of such happy and dedicated carers. He seems much more settled and content here than at the previous home he was in.
Reply from Xenos Foster, Client Liaison Manager at Signature at WeybridgeThank you so much for your kind words. We believe we have a fantastic team here at Signature at Weybridge, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Weybridge, we believe this creates a relaxed and friendly environment for our residents to call home
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Review of

Signature at Reigate Grange

from K O (Friend of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recently, we helped our dear friend to move into Reigate Grange, and very quickly realised we had made the right choice. The staff are very supportive, friendly and patient. The common rooms are very comfortable, well appointed and airy, and there appear to be plenty of activities organised for the
residents. We have particularly appreciated how supportive Lesley has been and how efficiently she has dealt with all the questions and issues we have raised.
Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeThank you for taking the time to share such a thoughtful review. We are so pleased to hear that you and your friend feel confident in the choice to move to Reigate Grange.

It is especially lovely to know that our team's supportive, friendly, and patient approach has made a positive difference, and that the surroundings and activities have contributed to a comfortable and welcoming environment.

Your kind words about Lesley mean a great deal, she is truly dedicated to supporting both residents and their families, and we will be sure to pass on your appreciation.
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Review of

Signature at Reigate Grange

from A M (Cousin of Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our cousin enjoyed many happy years here, from an active lifestyle to her passing. Our praise is of the highest, from the welcoming grounds, beautiful clean well decorated interior, to the excellent care provided in all departments, spearheaded by the manager and her assistant. Well trained staff are
always kind and caring, with varied menus catering for all tastes. Nursing care was parr excellence! Importantly residents privacy and dignity were always maintained to the very end. Our sincere thanks to this wonderful team who made our cousin- and us! Part of their family!
Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeThank you so much for sharing such a heartfelt review. It means the world to our whole team to know that your cousin enjoyed so many happy years with us, from her active days right through to the very end of her journey.

We are truly grateful for your kind words about our home, our care, and our team. Maintaining a welcoming environment, high standards, and the dignity of every resident is at the heart of everything we do, and it is incredibly touching to hear that this was felt so strongly by both your cousin and your family.

Your praise for our nursing care, hospitality, and the dedication of our staff will be shared with the whole team. We are honoured that you felt part of our Reigate Grange family, and we thank you sincerely for trusting us with your cousin's care.

With warmest regards,
The Reigate Grange Team
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Review of

Signature at Banstead

from Aideen G (Daughter of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad was looked after so so well, he felt like a VIP. All the staff were lovely and very attentive.


I'm sure dad will join you all again for some respite care in the near future.


As a family we felt a strong peace of mind that he was being cared for in the nicest possible way by lovely people.

We're all very grateful for what you were able to do for our lovely dad, grandad, great grandad and husband.
Best wishes Aideen
Reply from Soloman Shamash, Client Liaison Manager at Signature at BansteadDear Aideen,

Thank you so much for taking the time to leave such a wonderful and heartwarming review following your dad's recent respite stay with us at Signature at Banstead.

We are absolutely thrilled to hear that he felt like a VIP during his time here-our team always strives to make every resident feel special, and knowing that we provided your family with absolute peace of mind means the world to us.

Please pass on our warmest regards to him and the rest of the family. We would absolutely love to welcome him back to his home away from home whenever he is ready for another respite visit in the future.

Best wishes
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Review of

Signature at Banstead

from Kerry L (Daughter of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Soloman and team at Signature at Banstead were Absolutely amazing. Accommodated us in every way in getting my dad in for Respite Care. It was clean, tidy, the Bistro Bar was a real treat. Dad very much enjoyed his stay especially the 'Fry up breakfasts'. Highly recommend
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Review of

Signature at Reigate Grange

from Giles O (Son of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had been at Signature for three and a half years and last year moved up to Hilltops, the dementia floor. The care, affection, patience and kindness she received was second to none. All the staff were brilliant and not only looked after Mum but were there for us as we navigated Mum's illness,
having never experienced it before. When Mum fell ill and was receiving palliative care, Signature got better. They made an incredibly and emotional time so much easier for us and it allowed us to be with Mum in a calm, controlled but peaceful environment. She passed surrounded by love and care (from Signature staff) as well as family in a dignified and peaceful way.
Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeThank you for taking the time to share such a heartfelt review.
We are truly honoured to have cared for your mum over the past three and a half years. Your kind words about our team's compassion and support mean so much to us, as caring for both our residents and their families is at the heart of everything we do.
We are especially grateful you shared your experience of your mum's final days. Knowing we could provide comfort, dignity and a peaceful environment during such an emotional time means a great deal.
Please accept our sincere condolences. It was a privilege to care for your mum, and she will always be remembered by us all.
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Review of

Signature at Banstead

from A L (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today, I arrived at Signature at Banstead with an old schol friend of Mum's. Lavendar Lane was filled with joy and energy - a room full of residents and staff enjoying, an afternoon of singing and dancing, all interacting with each other. Mum's friend was amazed and got quite emotional - in her words
'never seen a care home like it'. Personally, I know this on one of the many brilliant events that takes place here. My mum is having an amazing time - such a different person to the one she was in her flat. We realise now that she felt unsafe and sometimes lonely. Here she is thriving - she is so well cared for, stimulated and feels safe. It makes my heart sing. Thank you to Becka and her wonderful team.
Reply from Soloman Shamash, Client Liaison Manager at Signature at BansteadDear A L,
Thank you from the bottom of our hearts for sharing such a beautiful and moving review. Reading your words truly made our own hearts sing here at Signature at Banstead!
We are so absolutely delighted to hear how much your mum's friend was touched by the energy, singing, and dancing on Lavender Lane. It is moments exactly like this, where our residents are thriving, laughing, and deeply engaged that we strive to create every single day.
Hearing about the transformation in your mum since moving from her flat is the greatest compliment we could ever receive. Knowing that she now feels completely safe, stimulated, and surrounded by a community that genuinely cares for her is exactly why we do what we do.
I will be sure to pass your special thanks on to Becca and her wonderful team on Lavender Lane; they will be incredibly moved by your kind words. Thank you for being such a wonderful part of our Signature family.
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Review of

Signature at Banstead

from M S (Son of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole process has been exception.
One person has gone above and beyond the requirements of my mother.
Reply from Soloman Shamash, Client Liaison Coordinator at Signature at BansteadThank you so much for taking the time to share your feedback following your mother's experience with us at Signature at Banstead.
We are absolutely thrilled to hear that the overall process has been exceptional for you both and that our team went above and beyond to support your mother.
I do want to sincerely apologise that the food wasn't entirely to your mother's taste during her time here. We take dining very seriously, and I am delighted to share that we have recently welcomed a fantastic new Head Chef to the home.
I will be sure to share your lovely comments with the wider team. Thank you again for your kind review.
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Review of

Signature at Banstead

from Fiona A (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum came to Signature in April 2024. The staff have looked after my mum very well. They have great activities here that my mum enjoyed. They taken them on outings too. They treated us with great respect and dignity when my mum sadly passed away recently and honoured her in a lovely. All in all a
good care home.
Reply from Soloman Shamash, Client Liaison Manager at Signature at BansteadThank you so much for taking the time to share your kind words and for providing such a thoughtful review of your mothers time with us.
We are so pleased to hear that she enjoyed the activities and outings we offer; creating those meaningful moments is at the heart of what we do. Most importantly, however, we are deeply moved by your comments regarding the care and dignity shown to your mother and your family during her final days. It was truly an honor for our team to care for her and to support you all during such a difficult time.
We will be sure to share your lovely feedback with the whole team at Banstead, as it means a great deal to them to know their support made a difference.
Our thoughts remain with you and your family.
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Review of

Signature at Weybridge

from Kate W (Daughter of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at Signature for just under two and a half years. During his time there he was looked after by the wonderful team upstairs on the Brooklands Memory Care floor with kindness, dignity and friendship. I saw the team work often on a daily basis and felt humbled by their care and
attention to all the residents. The team upstairs were always so lovely to my Dad and looked after him with the utmost of thoughtfulness and were always so welcoming to any visiting guests with cheerful smiles. It was a pleasure to get to know them all, they were amazing. Dads medical needs and personal care were always given priority as was his daily well being. The team make day to day living run so smoothly and provide a great environment for residents to enjoy their lives. The team deserve praise and recognition for all the hard work they do, and I thank them all so very much.
Reply from Xenos Foster, Client Liaison Manager at Signature at WeybridgeThank you so much for your kind words. We believe we have a fantastic team here at Signature at Weybridge, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Weybridge, we believe this creates a relaxed and friendly environment for our residents to call home. We loved having your father here so much and miss seeing him here every day. It has been an honor to have cared for him.
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Review of

Signature at Weybridge

from Derek M (Power of Attorney of Resident) published on 11 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have 30 months experience of Signature Weybridge. Management and staff have given me confidence that my charge is safe, secure, and her needs are met in a professional, kind and caring manner. The staff to resident ratio is notably high. I never have to wait long for a response to my questions
and find Client Relations pro-active and reliable. The medical care side is excellent. Activities are numerous and varied. Dining is above my expected standard. With such a long period of experience, involving an elderly charge, there have inevitably been events requiring urgent action. I am more than happy with the response from management and staff at Signature Weybridge.
Reply from Xenos Foster, Client Liaison Manager at Signature at WeybridgeThank you so much for your kind words. We believe we have a fantastic team here at Signature at Weybridge, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Weybridge, we believe this creates a relaxed and friendly environment for our residents to call home.
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Review of

Signature at Reigate Grange

from Moira M (Respite Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to Reigate Grange as my back operation was delayed and I required care due to balance issues and not being able to safely be at home.
The staff are all very kind and helpful and give the impression that nothing is too much trouble . Everything is extremely clean and well maintained.
There
is a varied menu and there is also a choice of something light if preferred. The staff in the restaurant are also very professional and friendly.
There is a wide range of activities which are optional and the hair salon is a great asset.
When family or friends come to visit me, I appreciate that they receive the same hospitality as I would offer at home.
Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeThank you for sharing your kind feedback about your time at Reigate Grange. We are very pleased to hear that your stay with us provided the care, reassurance, and support you needed while awaiting your back operation. It's wonderful to know that our team's helpful and accommodating approach helped you feel at ease, and that the high standards of cleanliness and maintenance stood out to you. Your positive comments on the menu choices, restaurant service, and range of activities are truly appreciated. We are also glad you were able to enjoy the convenience of the hair salon during your stay. Knowing that your family and friends felt welcomed and well looked after when visiting you is especially meaningful to us, as creating a warm, homely atmosphere for both residents and their loved ones is at the heart of what we do.
Thank you again for taking the time to leave such a thoughtful review, and we wish you every success in your recovery.
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Review of

Signature at Banstead

from Chris T (Son of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dad has a stroke which left him unable to live alone. He has been here for 1 year now and it's comforting to know he is safe, happy and very well cared for. The carers are so helpful and supportive and dad is very happy with the care they give him. His room is lovely, with pictures of all the family
and we are very happy we chose Signature at Banstead.
Reply from Soloman Shamash, Client Liaison Manager at Signature at BansteadThank you so much for taking the time to share such a wonderful review. It is heartening to hear that your Dad has settled so well with us over the past year.

We understand how challenging the transition to care can be, especially following a stroke, so it brings our whole team great comfort to know that he feels safe, happy, and well-supported. I will be sure to pass your kind words on to our dedicated care team; they take great pride in making our residents feel at home, and knowing their support is valued means a lot to them.

It is also lovely to hear that his room, filled with family photos, has become such a special space for him. Thank you for choosing Signature at Banstead for your Dad's care, it is a privilege to have him as part of our community.,
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Review of

Signature at Weybridge

from Lucinda T (Daughter of Resident) published on 30 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father lived at Signature for three years during his dementia journey, and it truly became a home not just for him, but for our whole family.


The care and compassion he received from the team were exceptional. Aneta, Katie, Jana and the entire staff consistently showed kindness, patience and

genuine warmth. They treated our dad with dignity and respect every single day, which meant the world to us.


We sadly said goodbye to our father in December. During his final couple of weeks, the team made it possible for us to stay with him around the clock. They kept him comfortable and peaceful, and they also took incredible care of me, my brother and my sister during what was an emotional and difficult time.


We will always be grateful for the love, support and dignity they showed our father and our family throughout his time there. Signature will always hold a special place in our hearts.

Reply from Xenos Foster, Client Liaison Manager at Signature at WeybridgeThank you so much for your kind words. We believe we have a fantastic team here at Signature at Weybridge, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Weybridge, we believe this creates a relaxed and friendly environment for our residents to call home. We loved having your father here so much and will miss him, you and your sister greatly.
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Review of

Signature at Weybridge

from S M (Daughter of Resident) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a Signature, Weybridge resident since March 2022. I have written previous reviews praising the staff for their kindness and excellent care. And I can confidently say that this continues to be the case. Mum is happy, content and speaks so highly of her carers. Mum enjoys activities,
outings and afternoons of entertainment. When I visit I can see first hand how kind and lovely all of the staff are, giving me peace of mind that mum is safe, happy and well cared for. Thank you Signature.
Reply from Xenos Foster, Client Liaison Manager at Signature at WeybridgeThank you so much for your kind words. We believe we have a fantastic team here at Signature at Weybridge, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Weybridge, we believe this creates a relaxed and friendly environment for our residents to call home. We love having your mother here so much and integral part of the community!
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Review of

Signature at Reigate Grange

from Stephen G (Son of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Residents are very well cared for, respectfully and affectionately, especially by the day staff. There is room for improvement with cleanliness. Bins in rooms are emptied infrequently. In the bistro we have received dirty cutlery and glasses and had to wipe chair seat clean. I feel there could be more
focus on quality v quantity for meals. We were extremely disappointed to see the activities team go- that was really poor at these prices. Good to see this area recovering. Big complaint: coffee machine is always breaking down- needs replacing!
Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeThank you for your feedback. We are pleased to hear you feel residents are cared for with respect and kindness. This means a great deal to us. We are, sorry to read that aspects of housekeeping and dining did not meet the high standards we set for ourselves. This is not the experience we want for our residents or their families. Your comments have been shared with our teams, and we are working hard to ensure consistency and attention to detail at all times. Dining is an important part of daily life here, and we are working closely with our chefs to ensure that quality and presentation meet the high standards expected. Regarding activities, we understand how important a strong and consistent lifestyle programme is. We are sorry for any disruption you experienced during the recent team changes and are pleased that you have started to see this area improve again. Thank you also for highlighting the issue with the coffee machine this is being monitored closely.
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Review of

Signature at Reigate Grange

from Erika T (Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was perfect for my husband and me
Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeThank you so much for your lovely words. We're delighted to hear that your experience was perfect for both you and your husband. Our team work very hard to create a warm, welcoming environment for every family, and feedback like this truly means a lot to us.
We look forward to seeing you again soon
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Review of

Signature at Banstead

from J H (Son of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been cared for by Signature for almost 3 years now. All her wishes have been listened to and acted upon. It is not easy taking care of my mother, in bed for almost 2 years, but she has been treated with dignity by everyone. From the reception to the manager of the home, all know my mother,
which shows people care. Whenever I visit, the carers are with my mother, I see them taking time with her even when communication has become increasingly difficult. Signature at Banstead is a quality care home, and I thank all the staff who work there.
Reply from Soloman Shamash, Client Liaison Manager at Signature at BansteadThank you so much for taking the time to share your heartfelt experience regarding your mother's care over the last three years.

We are deeply moved to hear that our commitment to treating her with dignity and respect has been so evident to you, especially as her care needs have become more complex. It is a core priority for our entire team, from reception to management, to truly get to know our residents as individuals, and it is wonderful to know that this personal connection has provided you with peace of mind. We will be sure to share your kind words with the whole team at Signature at Banstead; they will be incredibly encouraged by your gratitude.

Thank you for your continued trust in us.
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Review of

Signature at Reigate Grange

from Stuart M (Power of Attorney of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a short notice requirement for an elderly gentleman with no immediate family to take a couple of weeks respite following a hospital stay and before returning home.
There were a lot of unknowns to deal with, including the fact that we did not initially have contact with his financial power of
attorney which delayed payment of the fees. The Signature team were extremely flexible and pragmatic in helping us through that challenge.
In terms of the stay itself, the teams throughout were kind and supportive and did everything they could to make my relative comfortable.
In summary, this team goes the extra mile.
Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeThank you for sharing such a thoughtful review. We're glad we could support your relative at short notice and help navigate the uncertainties around his stay. It's wonderful to hear that our team's flexibility, kindness, and care made a positive difference and helped him feel comfortable. Your recognition of the team going the extra mile means a great deal.
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Awards / Recognitions (10)

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