Signature Senior Lifestyle Ltd in Surrey | 3 Care Homes

Review of
Signature at Weybridge
from Betty A (Friend of Resident) published on 3 February 2026 Submitted via Website • Report

Overall Experience

My friend has been staying at Signature, Weybridge since September 2025 and I have been visiting her twice weekly. Each and every visit has been a delight. I cannot believe what excellent care is administered to all residents. Along this the staff go out of their way to welcome visitors and make sure

that we have all our needs met. I love the atmosphere and hospitality in the home. The atmosphere is great due to a great sense of caring present.

Reply from Xenos Foster, Client Liaison Manager at Signature at WeybridgeThank you so much for your kind words. We believe we have a fantastic team here at Signature at Weybridge, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Weybridge, we believe this creates a relaxed and friendly environment for our residents to call home.

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Review of
Signature at Weybridge
from L A (Friend of Resident) published on 3 February 2026 Submitted via Website • Report

Overall Experience

I personally cannot speak highly enough of the service my friend is receiving. From the beginning they have been amazing. There is not a thing she wants for and the carers are always there for her. As her acting next of kin, they could not have been kinder and more helpful to me in every way.

Reply from Xenos Foster, Client Liaison Manager at Signature at WeybridgeThank you so much for your kind words. We believe we have a fantastic team here at Signature at Weybridge, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Weybridge, we believe this creates a relaxed and friendly environment for our residents to call home.

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Review of
Signature at Weybridge
from Maggie P (Friend of Resident) published on 3 February 2026 Submitted via Website • Report

Overall Experience

Very good surroundings , communal spaces and rooms for the residents.

the home has a good atmosphere and seems ti have plenty to do.

I would highly recommend it as a place to live the last period of life for those who can afford it .

Reply from Xenos Foster, Client Liaison Manager at Signature at WeybridgeThank you so much for your kind words. We believe we have a fantastic team here at Signature at Weybridge, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Weybridge, we believe this creates a relaxed and friendly environment for our residents to call home.

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Review of
Signature at Weybridge
from Frances R (Friend of Resident) published on 3 February 2026 Submitted via Website • Report

Overall Experience

My friend needed care after a major operation - she was advised that it would be unsafe and unwise to return home where she lives alone. Moving into Signature has proved to be very good experience. Great care taken to ensure she gets food to her liking and charming and helpful staff.
She feels safe

and has been able to concentrate on getting stronger. In fact she feels so comfortable there she is considering making it a more permanent home. That alone is recommendation enough!

Reply from Xenos Foster, Client Liaison Manager at Signature at WeybridgeThank you so much for your kind words. We believe we have a fantastic team here at Signature at Weybridge, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Weybridge, we believe this creates a relaxed and friendly environment for our residents to call home.

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Review of
Signature at Reigate Grange
from S W (Son of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

We thank everyone at The Reigate Grange for the love and care shown to our mother. She lived to 98, and her final years were made brighter by your compassion, patience, and genuine kindness. Thank you for treating her with such warmth and respect - we could not have wished for a better place for her.

She spent six happy years with you.

Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeThank you so much for taking the time to share such kind and heartfelt feedback. It means a great deal to everyone at Reigate Grange. It was truly an honour to care for your Mother, and we are deeply touched to know that her time with us brought her comfort and happiness. Your kind words about the compassion, patience and kindness shown by our team will be shared with all of our staff, who take great pride in treating every resident with dignity, warmth and respect.
Our sincere condolences remain with you and your loved ones.
with warmest regards.
The team at Reigate Grange

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Review of
Signature at Banstead
from John B (Respite Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

I was pleasantly surprised at how easy I fitted in with this community. The low proportion of males to females was a concern initially, but was soon overcome. I found the entertainment and in house activities engaging and my room was very comfortable and quiet.
Did not get much opportunity to explore

Banstead due to poor weather but shops and facilities seemed close.
My only query was regarding the TV channels available to me but I am sure this could have been sorted if I had been staying on for any time beyond the two week respite period.
I now need to decide do I move to Banstead to be near my daughter and her family, or do I find somewhere in my home area of Dorset where a similar standard of care should be slightly cheaper.

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Review of
Signature at Banstead
from Jo B (Daughter of Resident) published on 25 January 2026 Submitted via Website • Report

Overall Experience

My Dad was made to feel very welcome safe and comfortable during his 2 week . He amazed me how quickly he adapted and settled . That is due to the care kindness and fantastic meals , facilities and entertainment

Thank you

I hope he will be back with you again

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Review of
Signature at Reigate Grange
from Stewart M (Son of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

Having viewed a number of car homes, it was clear that Signature at Reigate Grange offered the most complete and nicest facility. The staff have proved to be attentive and caring and take a genuine interest in my father, as well as his care needs. When visiting we are always greeted with a smile and

made to feel welcome.

Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeThank you for taking the time to share such a positive review. We are delighted to hear that you are your Father have had such a positive experience at Signature at Reigate Grange. You feedback about our team and facilities means a great deal to us, and we truly appreciate your trust in our care.

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Review of
Signature at Reigate Grange
from J C (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report

Overall Experience

I have been very happy with the care received by my father at Signature at Reigate Grange. Since he arrived in July 2026. All the staff are very attentive to his needs, are very caring and dad is really happy here. A real home from home experience. And I sleep easy at night knowing he is safe. Thank

you.

Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeThank you so much for taking the time to write such a lovely review about signature at Reigate Grange. We are delighted to know that you are happy with the care your father receives and that he is happy here. It means a great deal to our team to know that our care, attention and dedication have given you peace of mind and helped create a true "home from home" experience for your father. Thank you again for your kind words.

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Review of
Signature at Reigate Grange
from J V (Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

All very satisfactory and good.

Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeThank you, for your review. We are delighted to here that you are satisfied with everything here at Reigate Grange

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Review of
Signature at Reigate Grange
from Jane W (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

The staff at Signature have given my mother a home where she was happy and content. The dementia support team has been excellent and their compassion and genuine relationship with my mother outstanding. Would not hesitate to recommend

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Review of
Signature at Reigate Grange
from John B (Godson of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

My godmother has been a resident at Reigate Grange for over 4 years and they provide excellent care. In the early days she was fully engaged in the wide range of daily activities and was hardly ever in her room. Food is also excellent. She now suffers from advanced dementia and is being very well

cared for on the dementia floor in the same building. The team have dealt with a wide range of challenges as her dementia has advanced and I have always felt that she is safe and well cared for. I can track her daily life on Relatives Gateway and the staff are very proactive if there are any problems, illnesses, medical concerns. They always contact me to brief me and answer any questions I may have. Reigate Grange is an excellent choice for her. The only reason I have given value for money 4 stars rather than 5 is that it is quite expensive!

Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeThank you, John for your kind and thoughtful review.
We are pleased to hear that your Godmother has received excellent care and support at Reigate Grange, particularly as her needs have changed. It is reassuring to know that our team's communication, dementia care, activities and use of the Relatives Gateway have helped you feel informed and confident in her care.
Thank you for your honest feedback regarding the cost. We truly appreciate your recommendation and will share your comments with the team.

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Review of
Signature at Reigate Grange
from Barbara L (Resident) published on 9 January 2026 Submitted via Postal Card • Report

Overall Experience

What a wonderful day you all gave us today at the Christmas party, followed by a fabulous buffet. Everyone worked so hard but I am sure everyone appreciated everything you did to make the start of Christmas so memorable. I certainly did. Thank you all.

Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeDear Barbara,
Thank you so much for taking the time to share such a lovely review. We are delighted to hear that you enjoyed the Christmas party and buffet and that the day was made so memorable for you.
Your kind words about our team means a great deal to us. Everyone works very hard to create a welcoming, supportive and enjoyable environment.
Thank you again for your feedback.

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Review of
Signature at Weybridge
from B H (Respite Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

A great experience! Only booked in a for a few weeks respite- but because of the type of operation I had, it turned into a few months! Everyone is very friendly and caring. I would certainly recommend to anyone needing this type of accommodation. Very welcoming!

Reply from Xenos Foster, Client Liaison Manager at Signature at WeybridgeThank you so much for your kind words. We believe we have a fantastic team here at Signature at Weybridge, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Weybridge, we believe this creates a relaxed and friendly environment for our residents to call home.

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Review of
Signature at Reigate Grange
from Lorna V (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report

Overall Experience

My parents were keen to stay together despite the early dementia diagnosis for my father. From our first visit we were impressed by the friendliness and professionalism of all staff. The facilities are incredible and their apartment is perfect for them - a double bedroom, large lounge with a kitchenette

and wet room. There is an abundance of lounges and seating areas for socialising and a café area for meeting family and friends.
The care provided has been first class. The nurses and care staff are very thorough and attentive. They interact with my parents with kindness, patience and great humour. They encourage them to engage in the numerous activities provided. The daily care reports accessible via the relatives gateway are very reassuring for family.

Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeDear Lorna, Thank you so much for taking the time to share such a thoughtful review of your parent's experience with us at Signature Reigate Grange. We are truly grateful for your kind words and the trust your family has placed with us. It is wonderful to know that the friendliness and professionalism of our team, our facilities, the care and activities we provide have helped your parents feel comfortable and supported. Your feedback will be shared with the team, who will really appreciate your kind words.

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Review of
Signature at Reigate Grange
from Vivien P (Cousin of Resident) published on 24 December 2025 Submitted via Website • Report

Overall Experience

My cousin has been a resident at The Grange for four years. We visited a few other homes before selecting The Grange and I must say it has lived up to expectations! Yes, the surroundings are of a high standard but it is the care provided by all the staff that stands out as it is exceptional. All the

staff, the manager, the care staff, the nurses, the chef etc., are wonderful. Residents are treated with the utmost care, in a very person-centered manner, where the care provided is adjusted to meet their individual needs. My cousin is very happy at The Grange and looks forward to many more happy days living there.

Reply from Louisa Capaldi, Client Liaison Coordinator at Signature at Reigate GrangeDear Vivien, thank you for your wonderful review and for sharing your experience of Reigate Grange. We are delighted to hear that your cousin has been happy with us for the past 4 years and continues to feel happy and well cared for here. Delivering exceptional care tailored to each individual's needs is our priority and your feedback is a wonderful reflection of the dedication shown by our whole team here at Reigate Grange.

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Review of
Signature at Banstead
from Nick D (Son of Resident) published on 23 December 2025 Submitted via Website • Report

Overall Experience

My mum has been a resident at Signature Banstead for nearly two years and she enjoys the friendly staff, food and general surroundings. One of the main reasons the family chose this home was due to the wide variety of activities on offer but sadly the quality and quantity of these activities has deteriorated

over the last six months, particularly trips out and evening entertainment. In addition, families used to be kept informed of the activities programme and receive a monthly newsletter but this no longer happens which makes it harder to feel involved especially living a long distance away and not being able to visit regularly.
The quality of the surroundings and facilities at Banstead are reflected in the cost and we were originally told that fees would rise on average by around 5%. However, in reality, they have gone up by 17.5% in just two years and this is something that potential residents need to bear in mind.

Reply from Tammy Sirilli, Client Liaison Manager at Signature at BansteadThank you for taking the time to share your feedback. We are pleased to hear that your mum enjoys the friendly staff, food, and surroundings, and appreciate your recognition of the team. We are sorry to learn of your concerns regarding the recent activity programme and communication about events. We recognise that the consistency of our activities and updates has not met your expectations and are reviewing our activities schedule and communication processes to ensure they are more engaging and reliable. Fee changes are assessed on an individual basis taking into account any changes in required care or support rather than the annual fee review alone. Thank you again for your comments and for the trust you place in us to support your mum. If you would like to discuss any of the points raised, our General Manager would be pleased to speak with you.

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Review of
Signature at Reigate Grange
from T H (Son of Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

Very friendly staff who take great care of mum. We are always welcomed when visiting. Lovely surroundings with great facilities.

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Review of
Signature at Banstead
from R S (Respite Resident) published on 16 October 2025 Submitted via Postal Card • Report

Overall Experience

Appreciated the offer of a weeks post operative respite care at very short notice.
Establishment, we found the staff to be kind and helpful.

Reply from Tammy Sirilli, Client Liaison Manager at Signature at BansteadWe are so glad to hear of your positive experience during your respite stay. We work together to provide the best experiences for both our residents and family members and I will pass on your kind comments to the team. We are so glad that we could assist with your post operative care and do hope that you'll come in for a visit sometime!

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Review of
Signature at Banstead
from Anne S (Respite Resident) published on 15 October 2025 Submitted via Postal Card • Report

Overall Experience

I have been very happy here. Recuperating follow my knee operation. Staff have been supportive, and the facilities have been good. I have felt safe and well looked after.

Reply from Tammy Sirilli, Client Liaison Manager at Signature at BansteadWe are so glad to hear of your positive experience during your respite stay. As a team, we work together to provide the best experiences for both our residents and family members. We are happy to hear that you felt safe and supported here with us and that we could assist with your recovery from knee surgery. We do hope you'll come in for a visit sometime!

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Care Homes Owned by Signature Senior Lifestyle Ltd in Surrey

Signature Senior Lifestyle Ltd Locations in Surrey (3)

Signature Senior Lifestyle Ltd Reviews in Surrey (333)

Signature at Weybridge

Signature at Weybridge

Signature at Weybridge

Signature at Weybridge

Signature at Reigate Grange

Signature at Banstead

Signature at Banstead

Signature at Reigate Grange

Signature at Reigate Grange

Signature at Reigate Grange

Signature at Reigate Grange

Signature at Reigate Grange

Signature at Reigate Grange

Signature at Weybridge

Signature at Reigate Grange

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Signature at Banstead

Signature at Reigate Grange

Signature at Banstead

Signature at Banstead

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