Care Homes Owned by Signature Senior Lifestyle Ltd in Surrey

Our first experience of residential care and we cannot praise the staff and management of The Grange enough. Lovely, kind, professional people who are a credit to Signature. Mum was very anxous/anti-going into care but her fears have been overcome. Big thank you to Lesley/Louise and Regina!

The care and safety of all their "guests" is absolutely first class. To see my friend enjoying life again, making friends, being cared for and above all smiling makes me so happy. All the staff are so friendly and seem to love their jobs - nothing is too much trouble and always with a smile. Thank you Reigate Grange for all you do

I write this review before the recent changes in both the general manager & the dementia manager. It is far too soon for me to comment on the changes. Colin moved in & improved immediately in 2025 The staff are amazingly caring. I cannot thank them enough. A lot of kindness

Everyone here goes out of their way to do all they can for us. The food is excellent - but if there is a dish not to your liking, the kitchen will always offer you an alternative. The activities have really improved - there is always something to do. We are also taken out once a week to various venues - usually of our choice.

Excellent exercise classes very welcome.

My sister-in-law moved in to Signature Banstead in October 2025 and has not looked back. She is safe and loves every minute of living here. We as a family, are so grateful to all the wonderful staff for making her life the best it could possibly be.

Mum loved her stay so much that once she got home she decided to return on a permanent basis.

The food was excellent, and it was wonderful to see Dad regain his appetite and strength. We are incredibly grateful for the care, compassion and professionalism shown throughout their stay.

Well done Signature, Banstead

My uncle has been at Signature in Banstead for nearly three months now and I've been impressed with how caring and attentive the staff have been. He is settled and happy here and has a lovely room which is comfortable and full of his own furniture and possessions. The gardens are well tended and suitable for gentle independent walks.

On my second Respite stay, I had a good experience. With the new management, it was much better than previously. I was well looked after and treated with kindness by all the staff. Any questions I asked were always answered satisfactorily. The only point I would like to make is the daily tidying of the room. However, overall, I will stay there again in the near future.

It is extremely reassuring to know that my father is in the good hands of such happy and dedicated carers. He seems much more settled and content here than at the previous home he was in.

Recently, we helped our dear friend to move into Reigate Grange, and very quickly realised we had made the right choice. The staff are very supportive, friendly and patient. The common rooms are very comfortable, well appointed and airy, and there appear to be plenty of activities organised for the residents. We have particularly appreciated how supportive Lesley has been and how efficiently she has dealt with all the questions and issues we have raised.

Our cousin enjoyed many happy years here, from an active lifestyle to her passing. Our praise is of the highest, from the welcoming grounds, beautiful clean well decorated interior, to the excellent care provided in all departments, spearheaded by the manager and her assistant. Well trained staff are always kind and caring, with varied menus catering for all tastes. Nursing care was parr excellence! Importantly residents privacy and dignity were always maintained to the very end. Our sincere thanks to this wonderful team who made our cousin- and us! Part of their family!

Our dad was looked after so so well, he felt like a VIP. All the staff were lovely and very attentive.

I'm sure dad will join you all again for some respite care in the near future.

Best wishes Aideen

Soloman and team at Signature at Banstead were Absolutely amazing. Accommodated us in every way in getting my dad in for Respite Care. It was clean, tidy, the Bistro Bar was a real treat. Dad very much enjoyed his stay especially the 'Fry up breakfasts'. Highly recommend

My mum had been at Signature for three and a half years and last year moved up to Hilltops, the dementia floor. The care, affection, patience and kindness she received was second to none. All the staff were brilliant and not only looked after Mum but were there for us as we navigated Mum's illness, having never experienced it before. When Mum fell ill and was receiving palliative care, Signature got better. They made an incredibly and emotional time so much easier for us and it allowed us to be with Mum in a calm, controlled but peaceful environment. She passed surrounded by love and care (from Signature staff) as well as family in a dignified and peaceful way.

Today, I arrived at Signature at Banstead with an old schol friend of Mum's. Lavendar Lane was filled with joy and energy - a room full of residents and staff enjoying, an afternoon of singing and dancing, all interacting with each other. Mum's friend was amazed and got quite emotional - in her words 'never seen a care home like it'. Personally, I know this on one of the many brilliant events that takes place here. My mum is having an amazing time - such a different person to the one she was in her flat. We realise now that she felt unsafe and sometimes lonely. Here she is thriving - she is so well cared for, stimulated and feels safe. It makes my heart sing. Thank you to Becka and her wonderful team.

One person has gone above and beyond the requirements of my mother.

My mum came to Signature in April 2024. The staff have looked after my mum very well. They have great activities here that my mum enjoyed. They taken them on outings too. They treated us with great respect and dignity when my mum sadly passed away recently and honoured her in a lovely. All in all a good care home.