Signature at Ascot

Burleigh Road, Ascot SL5 7LD
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9.8 99 Reviews
  • Signature at Ascot, Ascot
Signature at Ascot is a purpose-built residential, nursing and dementia care home based in the heart of the local community, opposite Ascot Racecourse and within walking distance of the High Street and Ascot Railway Station.

The home offers 24-hour on-site care, stylish bedrooms with ensuite wet-rooms and a number of lounges and terraces for residents to enjoy. Residents receive a tailored care plan, personalised with their individual needs in mind. The experienced team members treat individuals with dignity and respect.
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Care Provided by Signature at Ascot

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £2000
  • Self-Funded Nursing Care: from £1954
  • Self-Funded Nursing Dementia Care: from £2254

These prices are only a guideline, please contact Signature at Ascot to find out the exact price for your requirements.

Contact Signature at Ascot to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Signature at Ascot to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Stefanel Cocioaba (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • Parking is available on site.

Signature at Ascot Reviews (99)

9.8

Signature at Ascot has a Review Score of 9.8 (9.826) out of 10, based on 47 reviews in the last 2 years.
Over all time Signature at Ascot has 99 reviews.

Overall Experience
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Date Published
  • 99
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Reviewer Connection to Signature at Ascot
  • 38
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Total of 99, showing 1-20
Review from Chris W (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dealing with everyone at this home is easy. They are obliging and help with a smile. All requests for a special party were dealt with cheerfully and correctly. I feel comfortable that my mum's needs are being taken care of professionally with a friendly touch. Thank you to all the staff.
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
Thank you so much for your kind words and thoughtful feedback. Were delighted to hear that you feel comfortable and confident in the care your mum is receiving. Our team truly values creating a…read more
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Review from H B (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
How do we even begin to say thank you for supporting Mum in her final precious days? The relief to be able to transfer from hospital directly to a 4-week stay was huge - knowing that the facilities, experienced care and support would give Mum what she needed and us the relief and time to work out what
came next was invaluable.
We can scarcely believe she was with you for such a short time in the end, having only just signed the paperwork to extend Mum's stay before things turned a difficult corner. But goodness the impact you made to her comfort and happiness during these weeks was priceless.
The musical performances and warm welcome extended to family and friends meant Mum's final weeks were filled with stimulation, love and dignity. Not to mention the reassurance you gave us.
And particularly in those very last hours and as Mum left - wow, we are completely lost for words. The care, concern, and respect you gave both Mum and us will never be forgotten. Thank you
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
Thank you so much for your beautiful message. We are truly touched by your kind words. It was an absolute privilege to care for your mum and to be part of her journey in those precious final weeks.…read more
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Review from Isobel N (Granddaughter of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
- Loads of fun and engaging activities for all the residents to join in on. (Family can also always join).
- The staff are all unbelievably kind & everyone knows everyone's names immediately!!
- They put on amazing events for the families of residents to bring everyone together.
- Super clean all
the time! As close to home as you can get.
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Review from S G (Son of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has now been a resident here for six years and is very happy and settled. She considers it her home and is forever saying it is like living in a five star hotel. In our minds the most important thing for us is that she is safe and happy. This would not be possible without the five star staff thank
you all.
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
Thank you for the wonderful 5-star review from a truly 5-star family! Were so happy to know that your mother loves living here just as much as we enjoy seeing her each day. Its a joy to watch her…read more
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Review from R B (Niece of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Signature Ascot has a very pleasant feel immediately when you walk through the door. The environment and staff are very friendly and welcoming. The carers are very kind and patient, working with challenging behaviours at times. The food and entertainment are good quality and I am confident that my aunt
is getting the best possible care.
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
Thank you so much for your kind words about Signature Ascot. Were delighted to hear that you felt welcomed by our team and that your aunt is receiving the care and support she deserves. Our carers…read more
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Review from Nigel W (Respite Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been staying at the Signature Care Home in Ascot for the last 2 weeks. It is an excellent choice as I am in recovery from a hip fracture. Very luxurious with wonderful caring staff. Room is excellent and so quiet. Food is very nice and a range of activities are available during the day. Very
peaceful location. Highly recommend.
Reply from Tracy Campbell, Home Manager at Signature at Ascot
Thank you for taking the time to put a review in on your road to recovery for your hip replacement..it is great that you are enjoying your stay with us and your enjoying the food and entertainment.…read more
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Review from Myriam S (Friend of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
He moved in last Thursday evening & since then he has been recovering slowly. Last weekend was very challenging & despite the weekend the nurse was outstanding, she knew exactly what we wanted for him & acted professionally & promptly, with empathy.
Reply from Tracy Campbell, Home Manager at Signature at Ascot
The team here at Signature at Ascot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each…read more
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Review from Andrea G (Daughter of Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Signature at Ascot provided excellent care for my father, who was a resident from August 2024 to June 2025. His dementia meant that he could be quite demanding in his behaviour at home. The staff knew him before his deterioration and always treated him with respect and appreciated his sense of humour.
They were particularly good at staying with him during times when the family were leaving.
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
Thank you for taking the time to share with us your experience. It gives the team much pleasure in knowing that they do make a difference on a day to day basis in a families life.
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Review from D M (Respite Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My 28 days at Signature Ascot have been ideal for my need for rehab after a partial knee replacement, stomach blockage (6 days in hospital) and a painful wound of my coccyx. I would have found coping alone at home impossible. Here, the comfortable and clean surroundings, the friendly and helpful staff
and the efficient plumbing are greatly appreciated. Best of all, the access to the gym and the supervision by an experienced physiotherapist have been most beneficial.
Reply from Tracy Campbell, Home Manager at Signature at Ascot
The team here at Signature at Ascot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each…read more
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Review from Alison P (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is much happier content and less stressed then she has been in the last 4 years on her own. And all in 3 weeks! Thank to the excellent support and advice of management and staff we have come through our journey at our own pace. Questions and fears all discussed and sympathetically allayed. Never
felt rushed into our decision but it was definitely the right one.
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
Thank you for taking the time to write this review. It is so nice to hear that within 3 weeks you are all seeing the benefits of having 24 hour companionship, group activities along with people of a…read more
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Review from John H (Husband of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your professional and loving service is totally unique in keeping with the Royal Borough - not available in any other borough of the UK. I pray that God will continue to guide and support you all. Amen!
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
Thank you for taking the time to share your journey. The team take so much pride in working with you as a family as you transition on a new path..we are pleased you made the choice and Signature at…read more
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Review from Michael G (Wife of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was in Signature Ascot for about seven monthes and the service was absolutely excellent. This includes the management, medical staff, carers and staff. This sums up what a great place the care home is.
Reply from Tracy Campbell, Home Manager at Signature at Ascot
Thank you for taking the time to let us know about your experience with us. It is always good to receive feedback for the staff as we take great pride in striving to deliver the best for your loved…read more
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Review from C C (Son of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and the care team at Signature Care Home Ascot are absolutely fantastic.
The team showed my mother outstanding care, dignity and respect during her stay.
Can not speak more highly of the team, 5 star rating.
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
Thank you for taking the time to send in a review. We strive for the best here at Ascot and I am glad we were able to make a difference.
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Review from A O (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother unfortunately was only in Signature for 5 days before she passed, she had been in hospital 7 weeks so came to Signature for convalescence. The care she got at Signature was out of this world from every single member of the team. Their care, attention and support I can't explain in words how
they have been. They were honest, caring and kind to us as a family as well as my mother. We will be forever grateful to Signature, the manager and her team. Thank you from the bottom of our hearts.
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
Thank you for taking the time to share your experience at a time that was very emotional. As a team, we are here to support the happy and more difficult journeys with you as a family. To know within…read more
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Review from P C (Son of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can not put into words the exceptional care the highest quality staff have been so good from top caring for our mum.
Sensitivity and dignity is shown on another level. Thank you to every member of staff.
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
Thank you for sharing your views. The team are the very best which is why it isn't just a job it is a vocation to all that work here.
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Review from D I (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the last three months, we have seen a huge improvement in Dad's health & well being. He is very settled and we are very impressed with the facilities, food, care + nursing. All the staff are fantastic super friendly & caring. It is wonderful too at how families are encouraged to be part of everything
in a relaxed environment.
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
It is so nice to hear that you have seen an improvement in your fathers health since arriving at the home. We have the best team in Ascot that we are lucky to have all working here along with all the…read more
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Review from P F (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Signature Ascot for almost 4 years and they have been incredible for her. She entered as a frail old lady who wasn't eating and had no interest in life, after only in few months, she flourished and has continued to do so. She was very poorly a month ago so we thought that
was the end for her, but with amazing care she has bounced back. A big thank you to all the staff.
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
The words say exactly what the Ascot team deliver...care, compassion, patience, dignity and with that comes back the passion for life! So, pleased you are able to have some time again and enjoy mum.…read more
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Review from H C (Friend of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff here are always helpful, and understanding and clearly have an excellent rapport with the residents.
There are always plenty of activities available and various entertainment.
The premises are always clean and well-presented. My friend seems very happy living here.
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
It is always good to have the feed back on how you feel in the home. All residents are like family to us here as we spend many hours with your loved ones. It is lovely you are able to come in and…read more
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Review from D O (Daughter-in-law of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are extremly friendly and competent. They genuinely appear to enjoy their work. The atmosphere is welcoming. Gardens are pleasant.
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
Thank you for taking the time to let us know your thoughts on our home. We certainly strive to maintain a high level here at Ascot.
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Review from R H (Wife of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wide range of activities which my husband enjoyed. They even managed to persuade him to join the craft activities, a minor miracle! My husband also enjoyed the visits from the bird sanctuary for which he served 4/5 as he would have like them to bring larger owls and lambs during pet therapy. Of course
one staff member in particular is the star of the show!
Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot
Thank you for taking the time to share with us the enjoyment that your husband gets from our activities within the community. The birds are always a highlight when they come in and we have noted that…read more
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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Signature at Ascot is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.826 for Signature at Ascot is calculated as follows: ( (467 Excellents x 5) + (77 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 553 Ratings = 4.826
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Signature at Ascot is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (5)

Stefanel

Stefanel Cocioaba

Job Title: General Manager Joined: 2024

At Signature at Ascot, I ensure that we provide the highest quality of care in a luxury environment.


I have served the healthcare sector for many, many years since starting my career as a Care Assistant. Persevering and having a dedication to learning my responsibilities and duties has helped me ensure I meet every resident's need so that they are well-looked-after. Through my years in care, I have proudly worked alongside amazing team members with a genuine passion care and desire to serve.


As a people person, I strongly believe in my responsibility, integrity, kindness, compassion and doing whatever I can to help others. I am truly grateful that the care sector has allowed me to use these values in the workplace, especially at Signature at Ascot.

Tracy

Tracy Campbell

Job Title: Client Liaison Manager

My role is to help residents and their loved ones from their very first enquiry through to moving into our home. It can sometimes be a very difficult and emotional time with a huge transition for everyone involved. It gives me real pleasure to take people on a tour of our home and then see them settle in, make new friends and join in with activities that they were no longer able to do before coming here. I love seeing the smiles on the faces of residents' loved ones when they come to visit, knowing that they made the right decision to choose Signature. It's such a rewarding job!

Adi

Adi Suguvana

Job Title: Clinical Services Manager

I am delighted to be part of this amazing team at Signature at Ascot. Nursing has been my life, I have been a qualified Registered Nurse for may years and have worked in the NHS and have loved it. I worked in A&E, Cardiology, Respiratory, Surgical and was part of a Rehab team to facilitate discharge. I joined a nursing agency as well and looked after head trauma clients. Then I joined private care in 2018 and became a Clinical Services Manager. I have always wanted to join Signature, I am blessed to be part of a great organisation that believes in providing exceptional and award-winning care.

Nicola

Nicola Lyon

Job Title: Business Admin Manager

I joined the team as Business Admin Manager and am responsible for the administrative and financial duties for the home. I ensure that you are greeted with a smile and looked after by the Reception Team here at Ascot. Prior to joining the team, I worked within the care environment as an Administrator for 13 years.

Merryl

Merryl Eagles

Job Title: Head Housekeeper

I have worked for Signature as a Head Housekeeper for many years. I enjoy all aspects of my role and take great pride in my work. I love making the residents' home look the absolute best it can. I’m thrilled to be part of this community and look forward to meeting everyone that make here their home.

Frequently Asked Questions about Signature at Ascot

What types of Care is Signature at Ascot registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Signature at Ascot have?

There are 80 Single Rooms.

What are the Facilities & Services at Signature at Ascot?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Signature at Ascot to the centre of Ascot?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Signature at Ascot to verify any information. View our terms and conditions. Signature at Ascot has an Enhanced Service - more info.