Signature at Ascot

Burleigh Road, Ascot SL5 7LD
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9.8 105 Reviews
  • Signature at Ascot, Ascot
Signature at Ascot is a purpose-built residential, nursing and dementia care home based in the heart of the local community, opposite Ascot Racecourse and within walking distance of the High Street and Ascot Railway Station.

The home offers 24-hour on-site care, stylish bedrooms with ensuite wet-rooms and a number of lounges and terraces for residents to enjoy. Residents receive a tailored care plan, personalised with their individual needs in mind. The experienced team members treat individuals with dignity and respect.
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Care Provided by Signature at Ascot

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1850
  • Self-Funded Residential Dementia Care: from £2050
  • Self-Funded Nursing Care: from £1850
  • Self-Funded Nursing Dementia Care: from £2050
  • RESPITE Self-Funded Residential Care: from £2220
  • RESPITE Self-Funded Residential Dementia Care: from £2460
  • RESPITE Self-Funded Nursing Care: from £2220
  • RESPITE Self-Funded Nursing Dementia Care: from £2460

These prices are only a guideline, please contact Signature at Ascot to find out the exact price for your requirements.

Contact Signature at Ascot to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Signature at Ascot to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Stefanel Cocioaba (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • Parking is available on site.

Signature at Ascot Reviews (105)

9.8

Signature at Ascot has a Review Score of 9.8 (9.848) out of 10, based on 47 reviews in the last 2 years.
Over all time Signature at Ascot has 105 reviews.

Overall Experience
  • 93
  • 12
  • 0
  • 0
  • 0
Date Published
  • 105
  • 12
  • 31
  • 47
  • 58
Reviewer Connection to Signature at Ascot
  • 39
  • 14
  • 7
  • 6
  • 6
  • 6
  • 5
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 105, showing 101-105
Review from Tricia H (Friend of Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the 5 or so visits I have made to Gracewell of Ascot, the impression I have is of a caring community of friendly professional staff. My friend is still struggling with her changed life but her feedback is generally positive, which is good to hear. Where I have not chosen a rating, I don't feel qualified
to comment and my grading for food is entirely based on feedback.
Reply from Stella Putt, General Manager at Signature at AscotThank you for taking the time to share your experience of Gracewell of Ascot.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Carol S (Daughter of Resident) published on 25 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother had respite care whilst we went on holiday.
The whole experience for my Mother was a complete joy! The rooms were fantastic, so clean and well-appointed.
The food and presentation of the food were up to restaurant standard.
The staff were very kind and obliging.
The entertainment was excellent.
So
much so my Mother is going into Gracewell in August for another respite term.
If my Mother had to go into care for whatever reason she has said that she only wants to go into Gracewell.
Myself it is so nice to be able to go away on holiday with peace of mind that my Mother is in a beautiful place with a great team.
Very big thank you.
Reply from Stella Putt, General Manager at Signature at AscotThank you for taking the time to share your experience of Gracewell of Ascot.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gill J (Daughter of Resident) published on 12 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents spent two weeks in Gracewell while the rest of the family had a holiday. Gracewell is very clean and luxurious. My parents were very well looked after and fed well. There were lots of activities they were encouraged to join in. The staff were lovely and obviously take pride in their roles.
Mum suffers with dementia and can on occasions vent her frustrations on Dad. We mentioned this to Gracewell and they did all they could to deal with this, giving Dad a welcome break.
Reply from Rozina Ali, General Manager at Signature at AscotThank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marcus C (Son of Resident) published on 13 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely new home in a great location with very friendly and helpful staff and with really strong care ethics. I have been delighted with the care of my mother and both the activities and the standard of food. The rooms are beautiful and the thought that goes into looking after each resident
excellent, especially for dementia. I would thoroughly recommend this home.
Reply from Marketing, Marketing at Signature at AscotThank you for taking the time to share your experience of Gracewell of Ascot.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Ascot Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Safety / Security
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  • Value for Money
Review from Kim L (Daughter of Resident) published on 27 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy with the care and support given to dad in his stay at Gracewell of Ascot. Communication about his care is excellent and I'm always kept up to date.
Staff give good person-centred care to dad.
Reply from Marketing, Marketing at Signature at AscotThank you for taking the time to share your experience of Gracewell of Ascot.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Ascot Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.848)

Overview of Review Score

The Review Score of 9.8 (9.848) out of 10 for Signature at Ascot is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.848 for Signature at Ascot is calculated as follows: ( (479 Excellents x 5) + (67 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 554 Ratings = 4.848
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Signature at Ascot is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (5)

Tracy

Tracy Campbell

Job Title: Client Liaison Manager

My role is to help residents and their loved ones from their very first enquiry through to moving into our home. It can sometimes be a very difficult and emotional time with a huge transition for everyone involved. It gives me real pleasure to take people on a tour of our home and then see them settle in, make new friends and join in with activities that they were no longer able to do before coming here. I love seeing the smiles on the faces of residents' loved ones when they come to visit, knowing that they made the right decision to choose Signature. It's such a rewarding job!

Stefanel

Stefanel Cocioaba

Job Title: General Manager Joined: 2024

With over 13 years of experience in the care sector, I am proud to lead the dedicated team at Signature at Ascot, ensuring we deliver the highest standards of care within a luxurious and welcoming environment.


I began my career as a Care Assistant, gaining invaluable first-hand experience of the importance of truly personalised care. Through perseverance, continuous learning and a deep commitment to meeting every resident’s individual needs, I have progressed within the sector, working alongside passionate professionals who share a genuine desire to serve and support others.


Having been part of the Signature family since 2018, I am delighted to now call Ascot home. As a people person, I strongly believe in leading with responsibility, integrity, kindness and compassion, and in doing everything I can to help those in my care. It is a privilege to work in a sector that allows me to live these values every day, and I am committed to ensuring every resident at Signature at Ascot feels valued, supported and truly at home.

Adi

Adi Suguvana

Job Title: Clinical Services Manager

I am delighted to be part of this amazing team at Signature at Ascot. Nursing has been my life, I have been a qualified Registered Nurse for may years and have worked in the NHS and have loved it. I worked in A&E, Cardiology, Respiratory, Surgical and was part of a Rehab team to facilitate discharge. I joined a nursing agency as well and looked after head trauma clients. Then I joined private care in 2018 and became a Clinical Services Manager. I have always wanted to join Signature, I am blessed to be part of a great organisation that believes in providing exceptional and award-winning care.

Karen

Karen Baladad

Job Title: Residential Care Manager

I am privileged to be part of this caring, passionate and amazing team at Signature at Ascot. With 11 years of experience working in the healthcare industry, I am committed to delivering a person-centred approach to care for the residents. I successfully earned my BSc in Physiotherapy in the Philippines, which launched my healthcare career. I continued studying in the UK and completed my Graduate Diploma in Health and Social Care Management. I am proud of the excellent care we deliver at Signature at Ascot, knowing that the residents we support are living their best lives in a beautifully well-kept home.

Shahida

Shahida Mumin

Job Title: Dementia Care Manager

I am delighted to have joined the outstanding team at Signature at Ascot, committed to bringing my passion for care and over 9 years of experience in Residential, Dementia, Nursing and Palliative Care. As the Dementia Care Manager, I am here to support the team in delivering exceptional person-centred care to our residents, and I am passionate about all people living within a care setting being able to lead a happy and fulfilled life in the right environment. I have completed a BSc in Health Care Management, and I am looking forward to implementing ideas to ensure we are reaching outstanding levels of care.

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