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Signature at Ascot

Burleigh Road, Ascot, Berkshire SL5 7LD
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Signature at Ascot, Ascot
Signature at Ascot, Ascot
Signature at Ascot, Ascot

Signature at Ascot is a purpose-built residential, nursing and dementia care home based in the heart of the local community, opposite Ascot Racecourse and within walking distance of the High Street and Ascot Railway Station.

The home offers 24-hour on-site care, stylish bedrooms with ensuite wet-rooms and a number of lounges and terraces for residents to enjoy. Residents receive a tailored care plan, personalised with their individual needs in mind. The experienced team members treat individuals with dignity and respect.

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Care Provided by Signature at Ascot

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,850From £2,200
Residential Dementia CareFrom £2,050From £2,460
Nursing CareFrom £1,850From £2,200
Nursing Dementia CareFrom £2,050From £2,460

Contact Signature at Ascot to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Stefanel Cocioaba (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • Parking is available on site.

Signature at Ascot Reviews (119)

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9.8

Signature at Ascot has a Review Score of 9.8 (9.845) out of 10, based on 49 reviews in the last 2 years. Over all time Signature at Ascot has 119 reviews.

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Showing 119 reviews matching selected criteria
Review from Sheila T (Daughter of Resident) published on 9 November 2022 Submitted via Postal Card
Overall Experience

My dad has been a resident for 15 months and has settled in amazingly. Staff are very friendly and helpful. Variety of food options - very good. Always greeted with a smiling face.

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Review from M T (Grandson of Resident) published on 9 November 2022 Submitted via Postal Card
Overall Experience

My grandad is well looked after, and his requests are always acted on.

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Review from A B (Son of Resident) published on 9 November 2022 Submitted via Postal Card
Overall Experience

All residents arrived needing comfort, safety and support. Everyone working here is superb in offering all the above. My mother's room is very comfortable and efficient, and medical help is very close, continually available, and contact with the outside world is extremely close, allowing swift medical emergency help. Activities are an essential feature.

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Review from C R (Resident / Service User) published on 2 November 2022 Submitted via Postal Card
Overall Experience

I feel that I've been extremely fortunate to have found myself here, although not, strictly speaking, a qualifying patient. The staff are delightful, caring and thoughtful, and mostly with a lively sense of humour. The facilities are more than adequate, and the food is excellent.

Reply from Signature at Ascot, Customer Team at Signature at Ascot

The team here at Signature at Ascot would first like to thank you for your kind words. Our care teams are central to everything we do in our home, and your recognition of their passionate and skilled work is fantastic to hear.

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Review from Andrew C (Next of Kin) published on 1 August 2022 Submitted via Postal Card
Overall Experience

I have been impressed by the professional and caring staff. The care is very personalised and bespoke. I have seen a marked improvement in my uncle's health in just one week. It's nice to know he's well looked after when I'm not there. I feel welcome when I visit. The home is modern, clean and well run. I am happy to recommend. Staff are proactive, take responsibility and work well as a team, in my view.

Reply from Signature at Ascot, Customer Team at Signature at Ascot

We are so glad to hear about your uncle's health and the positivity about Signature at Ascot and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members. Thank you for taking the time to share your experience.

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Review from Caroline H (Respite Resident) published on 22 February 2022 Submitted via Website
Overall Experience

I had two spinal surgeries in the space of 12-days, so on leaving the hospital, I really wasn't well enough to return home. I, therefore, went to Signature in Ascot for 15-nights, which was the best decision ever. I walked in feeling really frail and walked out feeling totally refreshed, stronger and well-rested. I was so well cared for in every way. My room was extremely comfortable, my meals were delivered to my room, I had tea and coffee when I wanted it and always a friendly face to chat to. I could choose when to be involved in the activities on offer, and when I did participate, they were always such fun. From exercising to challenging my brain with the quizzes! Everyone at Signature has a passion for their work, and they really made me feel special. I cannot thank the team enough, as it was the perfect way to kick start my road to recovery.

Reply from Signature at Ascot, Customer Team at Signature at Ascot

Thank you for taking the time to review Signature at Ascot. We are so glad to hear about your positive experience with Signature. Your feedback is important to us because as a team, we work together to provide the best experiences for both our residents and family members.

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Review from Jane F (Daughter of Resident) published on 4 February 2022 Submitted via Postal Card
Overall Experience

I moved my mother here from another care home. This has been the best decision. The staff/carers/management have been so helpful and made it a great move. The care is above and beyond. All staff are so friendly and helpful. I have already referred someone else here. Let's hope Signature does not change too much. I hope things stay are they are. The manager is a fabulous manager.

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Review from Geraldine N (Grandson of Resident) published on 15 December 2021 Submitted via Website
Overall Experience
Mum has been placed in Gracewell for respite. She is suffering from Parkinson's, and my father is struggling to cope.
I cannot speak highly enough of the quality of care and one to one attention. Due to Mums condition, she struggles with change. We are delighted with the service and welcome we have received as a family, but more than anything Mums happiness.
She has come alive and is stimulated with daily activities.

Thank you all for your kindness.

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Review from Eric C (Resident / Service User) published on 9 August 2021 Submitted via Postal Card
Overall Experience

I have only been here for a week, and I find everybody nice and helpful. I am due to stay for 8-weeks, and as this is my first experience of a care home, I will need to adjust.

Reply from Raina Jordan, General Manager at Signature at Ascot

Gracewell of Ascot appreciates moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased you are settling in so well and look forward to the remainder of your stay with us.

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Review from L S (Wife of Resident) published on 9 August 2021 Submitted via Postal Card
Overall Experience

My family and I wish to pay a wonderful compliment to a very special home full of dedication, compassion, happiness and fun. Nothing is too much trouble to look after and offer help to the whole family. We could have never managed without them. All of the management team, carers, catering staff and cleaners who are at the residents side for every need, with activities for everyone every day. A beautiful dining room. The bistro is open to everyone for a very special cup of coffee, snacks all day and not forgetting the beautiful garden.

Reply from Raina Jordan, General Manager at Signature at Ascot

We are so glad to hear about your positive experience at Gracewell of Ascot and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members.

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Review from M W (Husband of Resident) published on 28 July 2021 Submitted via Postal Card
Overall Experience

This refers to my wife's 'end-of-life' care. I cannot fault the care and attention my wife and I have received during her stay at Gracewell. The staff are fantastic and cared equally for me during my grief. We became part of the Gracewell family.

Reply from Raina Jordan, General Manager at Signature at Ascot

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Ascot – particularly at such a difficult time. The team here are so grateful that your wife had such a positive experience of the home and this extended to you. She will truly be missed here in the community by all of the team and residents.

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Review from Nicola D (Daughter of Resident) published on 19 May 2021 Submitted via Website
Overall Experience

Heartfelt gratitude to the General Manager, Deputy, and Customer Manager at Gracewell of Ascot. All are a credit to the nursing home. Professional and thorough but still sensitive and caring before and during the admission process for my father. They went above and beyond to ensure a smooth and comfortable move to Gracewell during a difficult and emotional time for him and all our family. Outstanding service and care in a beautiful nursing home. Thank you so much.

Reply from Raina Jordan, General Manager at Signature at Ascot

Thank you for leaving us such a wonderful review, our team members will be thrilled to hear your positive feedback. Here at Gracewell of Ascot we pride ourselves on understanding our residents' needs to respect their independence and give a real sense of being at home.

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Review from Andrea W (Daughter of Resident) published on 28 April 2021 Submitted via Website
Overall Experience

Mum went to live at Gracewell just one week after they first opened. Since then her care has been very good and improved to excellent as the home became established. Mum's various conditions worsened with time of course but her care was continually monitored to accommodate it all. I was always kept informed and asked my thoughts on any changes needed and mum's preferences taken into account. The protocols in place to protect residents from Covid have been exemplary but at the same time, they have been mindful of the need for visits and allowed me to spend precious days with mum. I am so grateful to the whole team for their love and care for mum, always making me welcome, and, very importantly, giving us both the opportunity to be together in a quiet, peaceful and safe environment as mum's life came to an end. My heartfelt thanks to them all.

Reply from Raina Jordan, General Manager at Signature at Ascot

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Ascot – particularly at such a difficult time. The team here are so grateful that your mum had such a positive experience of the home and this extended to family members and friends.

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Review from D P (Resident / Service User) published on 15 April 2021 Submitted via Postal Card
Overall Experience

Excellent staff and care.

Reply from Raina Jordan, General Manager at Signature at Ascot

We are so glad to hear about your positive experience of Gracewell of Ascot and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members.

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Review from Jeremy (Son of Resident) published on 18 December 2020 Submitted via Website
Overall Experience
Our father is 89 and has been very well looked after by Gracewell of Ascot.
He has a lovely room, attentive staff and enjoys the activities the home organises for its residents.
During these strange times, the home staff have kept us in touch and been extremely professional.

We would highly recommend this home.

Reply from Raina Jordan, General Manager at Signature at Ascot

Here at Gracewell of Ascot, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.

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Review from Nicola C (Daughter of Resident) published on 18 December 2020 Submitted via Website
Overall Experience
My step mum was a resident of Gracewell of Ascot from August to December 2020 until she sadly passed away of Parkinson's Dementia last week.

The staff have been amazing and so caring and whilst I was unable to visit due to COVID19, my Dad was extremely happy with the level of care provided and the kindness and thoughtfulness of all the staff and also the cleanliness of the home. They went above and beyond for my step mum and also provided my Dad with great support when he was going through such a difficult time. I would not hesitate to recommend this care home.

Reply from Raina Jordan, General Manager at Signature at Ascot

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Ascot – particularly at such a difficult time. The team here are so grateful that your step mum had such a positive experience of the home and this extended to family members and friends.

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Review from Louise O (Daughter of Resident) published on 23 November 2020 Submitted via Website
Overall Experience

Mum has been a resident at Gracewell for two years and loves living there. The staff are kind and friendly and she feels safe and cared for. The rooms are all light and bright and pre Covid, a stimulating programme of entertainment was provided with many outside entertainers visiting the home.

Reply from Raina Jordan, General Manager at Signature at Ascot

Our activities team here at Gracewell of Ascot have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look forward to inviting you along to our activities and events soon.

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Review from Richard C (Son of Resident) published on 23 November 2020 Submitted via Website
Overall Experience

Gracewell of Ascot and the team there are doing a great job looking after my mum, both in the way that they have managed the current pandemic and in the overall quality of care and support they offer.

Reply from Raina Jordan, General Manager at Signature at Ascot

Thank you for your kind words. We believe we have a fantastic team here at Gracewell of Ascot and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.

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Review from A V (Niece of Resident) published on 6 November 2020 Submitted via Postal Card
Overall Experience

The care home is beautifully maintained, and all staff are friendly and approachable. This has been a very challenging time for care home during this pandemic, and everyone at Gracewell has gone above and beyond duty to ensure the well being of the residents and staff both physically and emotionally.

Reply from Raina Jordan, General Manager at Signature at Ascot

Here at Gracewell of Ascot, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.

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Review from P C (Husband of Resident) published on 6 October 2020 Submitted via Website
Overall Experience

Sadly, my lovely wife has Parkinson's, Dementia and problems with mobility. She now needs 24-hour nursing care. Even with the kind help of my daughter, we were exhausted and no longer able to adequately care for her at home. The only comfort I now have in this terrible year is knowing that my wife is being well cared for in Gracewell of Ascot which is a first class, nearly new care home with excellent dementia care. All of the staff that I have met are most kind and caring. Gracewell also has good regular residents' support from their local GP. The Covid19 precautions seem very thorough and although this limits visiting, at least face time is available for keeping in touch.

Reply from Raina Jordan, General Manager at Signature at Ascot

Thank you for leaving us such a wonderful review, our team members will be thrilled to hear your positive feedback. Here at Gracewell of Ascot, we pride ourselves on understanding our resident's needs to respect their independence and give a real sense of being at home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 April 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Signature at Ascot.

Meet the Team (9)

Tracy Campbell
Tracy CampbellJob Title Client Liaison Manager

My role is to help residents and their loved ones from their very first enquiry through to moving into our home. It can sometimes be a very difficult and emotional time with a huge transition for everyone involved. It gives me real pleasure to take people on a tour of our home and then see them settle in, make new friends and join in with activities that they were no longer able to do before coming here. I love seeing the smiles on the faces of residents' loved ones when they come to visit, knowing that they made the right decision to choose Signature. It's such a rewarding job!

Stefanel Cocioaba
Stefanel CocioabaJob Title General ManagerJoined 2024

With over 13 years of experience in the care sector, I am proud to lead the dedicated team at Signature at Ascot, ensuring we deliver the highest standards of care within a luxurious and welcoming environment.

I began my career as a Care Assistant, gaining invaluable first-hand experience of the importance of truly personalised care. Through perseverance, continuous learning and a deep commitment to meeting every resident’s individual needs, I have progressed within the sector, working alongside passionate professionals who share a genuine desire to serve and support others.

Having been part of the Signature family since 2018, I am delighted to now call Ascot home. As a people person, I strongly believe in leading with responsibility, integrity, kindness and compassion, and in doing everything I can to help those in my care. It is a privilege to work in a sector that allows me to live these values every day, and I am committed to ensuring every resident at Signature at Ascot feels valued, supported and truly at home.

Renji Samuel
Renji SamuelJob Title Clinical Services Manager

As Clinical Services Manager, I am committed to leading and supporting our clinical team to deliver outstanding, person-centred care. I work closely with colleagues across the home to ensure that the highest standards of clinical practice, safety, quality, and compassion are maintained every day.

I believe in fostering a positive, collaborative culture where staff feel supported to provide exceptional care and continuously develop their skills. Together, we strive to create a warm, welcoming environment where every resident is treated with dignity, respect, and kindness, ensuring they feel safe, valued, and truly at home.

Karen Baladad
Karen BaladadJob Title Residential Care Manager

I am privileged to be part of this caring, passionate and amazing team at Signature at Ascot. With 11 years of experience working in the healthcare industry, I am committed to delivering a person-centred approach to care for the residents. I successfully earned my BSc in Physiotherapy in the Philippines, which launched my healthcare career. I continued studying in the UK and completed my Graduate Diploma in Health and Social Care Management. I am proud of the excellent care we deliver at Signature at Ascot, knowing that the residents we support are living their best lives in a beautifully well-kept home.

Shahida Mumin
Shahida MuminJob Title Dementia Care Manager

I am delighted to have joined the outstanding team at Signature at Ascot, committed to bringing my passion for care and over 9 years of experience in Residential, Dementia, Nursing and Palliative Care. As the Dementia Care Manager, I am here to support the team in delivering exceptional person-centred care to our residents, and I am passionate about all people living within a care setting being able to lead a happy and fulfilled life in the right environment. I have completed a BSc in Health Care Management, and I am looking forward to implementing ideas to ensure we are reaching outstanding levels of care.

Gabriela Biteanu
Gabriela BiteanuJob Title Hospitality Manager

I am a passionate Hospitality Manager with over 20 years of experience working within care environments. Throughout my career, I have focused on continuously learning, improving my skills, and delivering exceptional service while creating meaningful and memorable experiences for residents and their families.

I believe in creating positive and welcoming environments where people feel valued, respected, and celebrated for their individuality. Compassion, kindness, and empathy are at the heart of everything I do.

I take pride in leading teams to perform at their best by supporting, nurturing, and empowering them to grow with confidence. With strong attention to detail and problem-solving skills, I am committed to maintaining high standards and creating experiences that truly make a difference.

Sebastian Staszak
Sebastian StaszakJob Title Head Chef

I am an accomplished Chef with over 15 years of experience in high-volume and luxury hospitality environments. My career includes senior roles with Hilton Hotels at both Heathrow and Wembley, where I played a key role in the hotel’s opening and the delivery of high-profile events. I am particularly passionate about fresh food preparation, mentoring chefs, and creating efficient, positive kitchen environments. I joined Signature Senior Lifestyle at Ascot in 2022 and was promoted to Head Chef in May 2025, in recognition of my leadership, culinary expertise and operational excellence. Today, I am focused on delivering exceptional dining experiences for our residents while driving team development and continuous improvement within the kitchen.

Ayhan Hassan
Ayhan HassanJob Title Maintenance Manager

I am the Maintenance Manager at Signature at Ascot and also serve as Signature’s Regional Senior Engineer. My role is to ensure our home is safe, well-maintained and running smoothly, working closely with our General Manager and Client Liaison Manager, as strong communication is essential in creating a great environment for residents and team members alike. I trained in carpentry and joinery before building my career in two five-star hotels, where I developed a passion for engineering and building systems. I later spent almost 15 years with Bupa as a Maintenance Manager, supporting multiple homes across Surrey. I joined Signature because of its exceptional standards and values, and I am proud to be part of a business that truly puts people first.

Jonathan Lauguico MCSP
Jonathan Lauguico MCSPJob Title Chartered Physiotherapist

I specialise in managing chronic, painful conditions that impact mobility and function, such as Osteoarthritis and Rheumatoid Arthritis. As well as helping regain and improve mobility, strength, and flexibility to support fall prevention. I also have considerable knowledge and practice in neurological conditions such as stroke, Parkinson’s, traumatic brain injury, as well as post-operative rehabilitation of the hip and knee.

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