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Signature at Ascot

Burleigh Road, Ascot, Berkshire SL5 7LD
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Signature at Ascot, Ascot
Signature at Ascot, Ascot
Signature at Ascot, Ascot

Signature at Ascot is a purpose-built residential, nursing and dementia care home based in the heart of the local community, opposite Ascot Racecourse and within walking distance of the High Street and Ascot Railway Station.

The home offers 24-hour on-site care, stylish bedrooms with ensuite wet-rooms and a number of lounges and terraces for residents to enjoy. Residents receive a tailored care plan, personalised with their individual needs in mind. The experienced team members treat individuals with dignity and respect.

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Care Provided by Signature at Ascot

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,850From £2,200
Residential Dementia CareFrom £2,050From £2,460
Nursing CareFrom £1,850From £2,200
Nursing Dementia CareFrom £2,050From £2,460

Contact Signature at Ascot to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Stefanel Cocioaba (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • Parking is available on site.

Signature at Ascot Reviews (119)

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9.8

Signature at Ascot has a Review Score of 9.8 (9.845) out of 10, based on 49 reviews in the last 2 years. Over all time Signature at Ascot has 119 reviews.

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Showing 119 reviews matching selected criteria
Review from N W (Daughter of Resident) published on 29 February 2024 Submitted via Website
Overall Experience

At a time when it felt like my world was falling apart, I cannot begin to express my relief and gratitude for all the staff and carers at Signature Ascot. From our very first enquiry for respite care, the level of professionalism, efficiency and care have been superb. The genuine kindness and attention to an individual's needs is nothing short of first-class. I wholeheartedly recommend them.

Reply from Tracy Campbell, Reviews Team at Signature at Ascot

The team here at Signature at Ascot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home and we are glad to have made a difference.

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Review from Diana B (Friend of Resident) published on 22 January 2024 Submitted via Postal Card
Overall Experience
Exceptional care home that looked after my best friend for two months. The care staff are very attentive and are there to meet all requests. Lots of activities for residents, and he made a number of friendships with the residents.

He's going home now but will be back for coffee mornings with his new friends.

Reply from Tracy Campbell, Reviews Team at Signature at Ascot

Thank you for taking the time to share your experience of Signature at Ascot. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families' lives.

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Review from Trevor H (Respite Resident) published on 15 January 2024 Submitted via Postal Card
Overall Experience
Since arriving here a few weeks ago, I have experienced a very well trained staff, all sympathetic and a pleasure to be with.
My room is very comfortable and very adequate for my needs. Help with showering etc. great.
The food is well-cooked and varied. My wife came in twice a week for lunch. The Bistro, again, very good.
There were many activities including singers and pianists, all good, a lot of talent.

Next time I break my neck or femur, I am coming back!

Reply from Reviews Team, Reviews Team at Signature at Ascot

Here at Signature at Ascot, we endeavour to provide the best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team. We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members.

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Review from S D (Respite Resident) published on 5 January 2024 Submitted via Postal Card
Overall Experience

I was in Signature at Ascot during October/November 2023 to recuperate from a fall. It was the ideal place for me. I had nothing to worry about. I was well looked after by excellent carers, could have meals in my room or the very smart dining room and the food was good. I used to relax in my comfy en-suite room, watch television, read or do a crossword. Alternatively, I could join in the daily activities, or take my visitors to the bistro for coffee and cake. An added bonus was the hairdresser and physiotherapist.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Here at Signature at Ascot, we endeavour to provide the best experience for our residents and families. Thank you for taking the time to share your kind words with us; these will be shared with the team. Kind regards.

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Review from Harlan P (Nephew of Resident) published on 14 December 2023 Submitted via Website
Overall Experience

I call my aunt once a week from the U.S. to speak with her and the receptionist and the staff on the second floor are always so friendly and professional. This past October I flew over to take care of some financial matters for my aunt and visited with her at least three times the week I was in town. The entire staff could not be more helpful and I know our family is grateful that we selected Signature at Ascot to take care of her at this stage in her life. My brother and I scheduled a private lunch on site and everything was fantastic; the service, the food and the entire staff made it a very special day.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Here at Signature at Ascot, we endeavor to provide the best experience for our residents and families. Thank you for taking the time to share your kind words with us; these will be shared with the team. Kind regards.

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Review from Lucie J (Daughter of Resident) published on 13 December 2023 Submitted via Website
Overall Experience
Our Mum moved into Signature of Ascot a couple of days ago. I have to say, so far the service from the time we said we would like to go ahead to Mum's arrival has been excellent! The team were so welcoming to both myself and Mum on her first day, and she is already saying how much she loves it there and how lovely the staff are! What I love about Signature at Ascot is that it feels and looks like a 4-star hotel, not a residential home which most homes do.
You could not ask for a better and safer place for your loved ones to be! I will be highly recommending this home to anyone I know looking for somewhere to feel like home.

Thank you to the Client Liaison Manager and to your fantastic team!

Reply from Jen Walker, Reviews Team at Signature at Ascot

Thank you for your kind words. We believe we have a fantastic team here at Signature at Ascot, and every team member appreciates your recognition of this. By having a whole home approach here at Signature at Ascot, we believe this creates a relaxed and friendly environment for our residents to call home. I'll pass your kind words on to the staff.

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Review from Sharon T (Daughter of Resident) published on 27 November 2023 Submitted via Website
Overall Experience

I cannot thank the client liaison manager and her team of staff enough for all they have done for Mum. After weeks of being in hospital Mum needed to go into a nursing home, Signature at Ascot was perfect in every way, from its beautiful 5-star hotel-style decor to its all-important nursing care, the rooms are beautiful and made homely, the facilities are just fantastic with a cinema room, hair salon and regular entertainment for the residents, the staff are so friendly and see to mums every need, nothing is too much trouble and they have gone the extra mile, we have received tremendous support from the team, they made sure of a smooth transition from hospital to Signature at Ascot getting all that needed to be done behind the scenes on our behalf, we were kept updated and making this easy and stress-free, the “open door” policy makes it easy to visit mum whenever we want, and we are happy when we leave mum knowing she is happy and safe, we highly recommend this home.

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Review from Emma B (Daughter of Resident) published on 30 October 2023 Submitted via Postal Card
Overall Experience

Mum, despite reservations about a care home, has settled well. She has particularly quoted how lovely and caring the staff genuinely are and has made her very welcome. She is now a little sad to leave. Thank you.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Here at Signature at Ascot, we endeavour to provide the best experience for our residents and families. Thank you for taking the time to share your kind words with us; these will be shared with the team. kind regards.

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Review from Michael P (Nephew of Resident) published on 25 October 2023 Submitted via Postal Card
Overall Experience

The facility is clean and well-decorated. Activities are frequent, varied and entertaining for the residents. The food is delicious. Staff are outstanding, professional, polite, very caring and sincerely interested in the well-being of the residents.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Here at Signature at Ascot, we endeavour to provide the best experience for our residents and families. Thank you for taking the time to share your kind words with us; these will be shared with the team. kind regards.

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Review from J M (Son-in-law of Resident) published on 13 September 2023 Submitted via Website
Overall Experience

My mother-in-law has been a resident in Signature at Ascot since January 2022. Throughout this time, the staff have been outstanding from both a medical and pastoral perspective. In particular, the range of daily activities organised by the activities coordinator and her team really does make a substantial difference to my mother-in-law's mental and physical wellbeing. Her room is lovely and we have been able to personalise it with her paintings and photographs. Elsewhere, the facilities and decor are excellent including an on-site hair salon which my mother-in-law uses every week. In summary, the home is providing everything we had hoped for and more.

Reply from Tracy Campbell, Reviews Team at Signature at Ascot

Here at Signature at Ascot, we endeavour to provide the best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team. Our team here at Signature at Ascot are so grateful for your comments. Our activities...  

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Review from Helen A (Daughter of Resident) published on 7 September 2023 Submitted via Website
Overall Experience

The care and staff are exceptional and the home should have an outstanding CQC. I have nothing negative to say about the home. My mother has improved since being there. Everyone is very friendly and helpful. One big happy family.

Reply from Tracy Campbell, Reviews Team at Signature at Ascot

The team here at Signature at Ascot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.

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Review from Caroline M (Daughter of Resident) published on 7 September 2023 Submitted via Website
Overall Experience

My mum moved to Signature at Ascot in February 2020 due to her condition worsening and me not managing at home with her. Things there went from strength to strength when the current manager took over just a few weeks after Mum moved in. All the staff over the years have been absolutely amazing. Often, they feel like family too. The reception staff are lovely and welcoming, and the family liaison lady is amazing. Things are so good that when two of my mum's cousins needed help, there was no doubt about asking for a room each at Ascot. One received fantastic end-of-life care and was treated so well, while her sister was well supported with her impending loss. The remaining one is 99 and loves every minute of the activities and entertainment, wonderful food and dining facilities. My mum isn't in a state to enjoy socialising as much but still enjoys a lot of the activities and is very well cared for. Highly recommended for when the time comes.

Reply from Tracy Campbell, Reviews Team at Signature at Ascot

We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members.

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Review from C N (Son of Resident) published on 3 July 2023 Submitted via Postal Card
Overall Experience

My father is a resident. The home is always clean and pleasant. The staff are all welcoming and friendly. The standard of care is high. There is an impressive selection of activities, many of which my father could (on occasion, myself) partake in. The building and surroundings are of a modern and impressive standard, and that adds to the pleasant experience at the home.

Reply from Reputation Support Reputation Support, Reviews Team at Signature at Ascot

We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members.

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Review from Mark P (Son of Resident) published on 16 June 2023 Submitted via Website
Overall Experience
Overall a superb experience in this very well-run establishment. The care was outstanding, but the food was something of a disappointment in spite of the website sample menus looking super appetising.
The chef was, however, very keen to try to offer personal choices that were not on the daily menus, and he tried his best to accommodate my mother.

I can highly recommend this care home without any hesitation.

Reply from Reputation Support Reputation Support, Reviews Team at Signature at Ascot

The team here at Signature at Ascot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.

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Review from Jeannie H (Daughter of Resident) published on 10 April 2023 Submitted via Website
Overall Experience
We, unfortunately, got to the stage where we had to select a nursing home for my mother.
The client liaison manager at Signature at Ascot was such a huge help from the first initial visit to actually selecting this place for my mother. We all felt at home as soon as we walked through the door.
Not something anybody wants to do for a parent, but when their health and safety are important, then this is what you have to do.
We come and go as we please to see Mum and she seems to have settled very well in the short time she's been there.

Would highly recommend Signature at Ascot

Reply from Jen Walker, Reviews Team at Signature at Ascot

We are thrilled with your positive experience and glad your mother has settled in so well to Signature at Ascot. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team; thank you.

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Review from Pauline G (Cousin of Resident) published on 22 March 2023 Submitted via Postal Card
Overall Experience
My very frail relative arrived here in mid-November, and she was looked after with great professionalism and kindness - a rare and special combination. Her physical improvements were a testament to your fantastic nursing team and the way in which every single member of staff supported her with cheerfulness and respect, makes this a very special place. This enabled her to enjoy quality time with other members of our family who live here.

In her final days, she experience a beautiful, peaceful passing and the kindness shown to our family by everyone was exceptional. Signature at Ascot is a truly special place.

Reply from Reputation Support Reputation Support, Reputation Support at Signature at Ascot

Thank you for taking the time to share your experience of Signature at Ascot. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families lives.

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Review from Nigel W (Son of Resident) published on 3 March 2023 Submitted via Website
Overall Experience
My father was taken into Signature Care Homes end of January 2023 for end-of-life care. He was there for four weeks and during this time the whole team provided the highest level of care for my father. The whole experience from start to finish was made very easy by the team and Dad really had a wonderful final four weeks of his life surrounded by the staff, who genuinely care and clearly love what they do. They not only made Dad feel at home, but also this extended to his family when they came to visit. They also kept him safe at all times and dealt with his final hours in a very sensitive manner. Nothing was ever too much effort and they are all true professionals.

Well done Ascot Team, you did Dad and us proud!

Reply from Tracy Campbell, Manager at Signature at Ascot

Firstly, please accept our sincere condolences for your recent loss, and thank you for taking the time to share your experience of Signature at Ascot – particularly at such a difficult time. They will truly be missed here in the community by all of the team and residents.

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Review from Daughter F (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

All of the staff who cared for my mum were very professional, kind and caring. The accommodation was clean and comfortable. We felt able to ask any questions regarding Mum's well-being.

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Review from Peter G (Husband of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

I brought my wife here 6 weeks ago at very short notice when her health and mobility became beyond my capabilities. The Signature team response to our situation has been excellent in all respects.

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Review from Christopher R (Resident / Service User) published on 23 December 2022 Submitted via Postal Card
Overall Experience

I have been looked after with exemplary care, courtesy and kindness. It has been a thoroughly agreeable experience and I cannot recommend Signature more highly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 April 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Signature at Ascot.

Meet the Team (9)

Tracy Campbell
Tracy CampbellJob Title Client Liaison Manager

My role is to help residents and their loved ones from their very first enquiry through to moving into our home. It can sometimes be a very difficult and emotional time with a huge transition for everyone involved. It gives me real pleasure to take people on a tour of our home and then see them settle in, make new friends and join in with activities that they were no longer able to do before coming here. I love seeing the smiles on the faces of residents' loved ones when they come to visit, knowing that they made the right decision to choose Signature. It's such a rewarding job!

Stefanel Cocioaba
Stefanel CocioabaJob Title General ManagerJoined 2024

With over 13 years of experience in the care sector, I am proud to lead the dedicated team at Signature at Ascot, ensuring we deliver the highest standards of care within a luxurious and welcoming environment.

I began my career as a Care Assistant, gaining invaluable first-hand experience of the importance of truly personalised care. Through perseverance, continuous learning and a deep commitment to meeting every resident’s individual needs, I have progressed within the sector, working alongside passionate professionals who share a genuine desire to serve and support others.

Having been part of the Signature family since 2018, I am delighted to now call Ascot home. As a people person, I strongly believe in leading with responsibility, integrity, kindness and compassion, and in doing everything I can to help those in my care. It is a privilege to work in a sector that allows me to live these values every day, and I am committed to ensuring every resident at Signature at Ascot feels valued, supported and truly at home.

Renji Samuel
Renji SamuelJob Title Clinical Services Manager

As Clinical Services Manager, I am committed to leading and supporting our clinical team to deliver outstanding, person-centred care. I work closely with colleagues across the home to ensure that the highest standards of clinical practice, safety, quality, and compassion are maintained every day.

I believe in fostering a positive, collaborative culture where staff feel supported to provide exceptional care and continuously develop their skills. Together, we strive to create a warm, welcoming environment where every resident is treated with dignity, respect, and kindness, ensuring they feel safe, valued, and truly at home.

Karen Baladad
Karen BaladadJob Title Residential Care Manager

I am privileged to be part of this caring, passionate and amazing team at Signature at Ascot. With 11 years of experience working in the healthcare industry, I am committed to delivering a person-centred approach to care for the residents. I successfully earned my BSc in Physiotherapy in the Philippines, which launched my healthcare career. I continued studying in the UK and completed my Graduate Diploma in Health and Social Care Management. I am proud of the excellent care we deliver at Signature at Ascot, knowing that the residents we support are living their best lives in a beautifully well-kept home.

Shahida Mumin
Shahida MuminJob Title Dementia Care Manager

I am delighted to have joined the outstanding team at Signature at Ascot, committed to bringing my passion for care and over 9 years of experience in Residential, Dementia, Nursing and Palliative Care. As the Dementia Care Manager, I am here to support the team in delivering exceptional person-centred care to our residents, and I am passionate about all people living within a care setting being able to lead a happy and fulfilled life in the right environment. I have completed a BSc in Health Care Management, and I am looking forward to implementing ideas to ensure we are reaching outstanding levels of care.

Gabriela Biteanu
Gabriela BiteanuJob Title Hospitality Manager

I am a passionate Hospitality Manager with over 20 years of experience working within care environments. Throughout my career, I have focused on continuously learning, improving my skills, and delivering exceptional service while creating meaningful and memorable experiences for residents and their families.

I believe in creating positive and welcoming environments where people feel valued, respected, and celebrated for their individuality. Compassion, kindness, and empathy are at the heart of everything I do.

I take pride in leading teams to perform at their best by supporting, nurturing, and empowering them to grow with confidence. With strong attention to detail and problem-solving skills, I am committed to maintaining high standards and creating experiences that truly make a difference.

Sebastian Staszak
Sebastian StaszakJob Title Head Chef

I am an accomplished Chef with over 15 years of experience in high-volume and luxury hospitality environments. My career includes senior roles with Hilton Hotels at both Heathrow and Wembley, where I played a key role in the hotel’s opening and the delivery of high-profile events. I am particularly passionate about fresh food preparation, mentoring chefs, and creating efficient, positive kitchen environments. I joined Signature Senior Lifestyle at Ascot in 2022 and was promoted to Head Chef in May 2025, in recognition of my leadership, culinary expertise and operational excellence. Today, I am focused on delivering exceptional dining experiences for our residents while driving team development and continuous improvement within the kitchen.

Ayhan Hassan
Ayhan HassanJob Title Maintenance Manager

I am the Maintenance Manager at Signature at Ascot and also serve as Signature’s Regional Senior Engineer. My role is to ensure our home is safe, well-maintained and running smoothly, working closely with our General Manager and Client Liaison Manager, as strong communication is essential in creating a great environment for residents and team members alike. I trained in carpentry and joinery before building my career in two five-star hotels, where I developed a passion for engineering and building systems. I later spent almost 15 years with Bupa as a Maintenance Manager, supporting multiple homes across Surrey. I joined Signature because of its exceptional standards and values, and I am proud to be part of a business that truly puts people first.

Jonathan Lauguico MCSP
Jonathan Lauguico MCSPJob Title Chartered Physiotherapist

I specialise in managing chronic, painful conditions that impact mobility and function, such as Osteoarthritis and Rheumatoid Arthritis. As well as helping regain and improve mobility, strength, and flexibility to support fall prevention. I also have considerable knowledge and practice in neurological conditions such as stroke, Parkinson’s, traumatic brain injury, as well as post-operative rehabilitation of the hip and knee.

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