Care Home Owned by Regal Care Ltd in Staffordshire
9.0
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Staffordshire for Regal Care Ltd are showing below.
View the details of all 6 locations (with 107 reviews) owned by Regal Care Ltd
Regal Care Ltd Locations in Staffordshire (1)
Ernvale House Care Centre
8.2
6 reviews
Station Road, Cheddleton, Leek ST13 7EE
"My mother has been a resident at Ernvale House for 20 months now and this was the first Christmas Day we all spent at the home. What a…" Read all 6 reviews
Location Type Care Home
Ernvale House is a mix of traditional and new. The original manor house has been converted and has 12 residential bedrooms, all are ensuite and some also have showers. This unit has recently been refurbished to make it light and modern with all original… Read more about Ernvale House Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 84 Rooms
- from £900 / week
Regal Care Ltd Reviews in Staffordshire (6)
9.0
Regal Care Ltd has a Group Review Score of 9.0 (8.989) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Regal Care Ltd must have a Review Score.
Review of
Ernvale House Care Centre
from K P (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been a resident at Ernvale House for 20 months now and this was the first Christmas Day we all spent at the home. What a lovely day my sister, my mother and I had. All the rooms were very Christmassy with fabulous decorations, all the residents had received a visit from Santa and his helper
and were all given a bag of gifts specifically for them. We arrived at lunchtime and had a delicious Christmas dinner, so much better than cooking at home. Then we spent a lovely time with Mum in the afternoon.
Mum absolutely loves it there. She always talks about how kind the staff are, and she's not wrong, they are all kind, attentive and very helpful. She also enjoys the excellent food.
It's lovely to know she's happy and to have peace of mind in relation to her care.
Mum absolutely loves it there. She always talks about how kind the staff are, and she's not wrong, they are all kind, attentive and very helpful. She also enjoys the excellent food.
It's lovely to know she's happy and to have peace of mind in relation to her care.
Reply from Barbara Duffield, Registered manager at Ernvale House Care CentreThank you for your review. We are delighted that you had such a nice time and will ensure the staff see your lovely comments. Our activities staff are working hard to facilitate some more social events this year and will post these in the home. We look forward to seeing you there.
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Review of
Ernvale House Care Centre
from J J (Husband of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience of Ervale House has been one I did not expect when my wife entered Ernvale House. Staff are always on call and always pleased to help in any way. My wife is happy and this is all I care about.
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Review of
Ernvale House Care Centre
from B F (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Review of the Residential Wing. I'm very impressed with the thoughtful and considerate care. The atmosphere is calm and the communal areas are beautiful. Seasons and holidays are represented in the changing decoration. Christmas was delightful. My mother's room is very attractive. It is large, with
big windows and plenty of space for it to have become homely, with several items of personal furniture. She can choose whether to spend time in her room or in the resident's lounge or dining area. Everywhere is kept very clean and in top condition. The staff are long-serving and I haven't seen any agency staff. I feel my mother has a lot of independence, with any support she needs discreetly available. The staff communicate with me very effectively and take on my suggestions positively. My only dealing with management was at the start, and the manager was excellent in every respect. I feel most reassured that my mother is being looked after very well by all at Ernvale House.
Reply from Barbara Duffield, Registered manager at Ernvale House Care CentreThank you for the lovely review and very kind words. It's very reassuring to know that you are happy with the care and support your mother continues to receive whilst living here. I will pass on the lovely comments to all the staff.
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Review of
Ernvale House Care Centre
from Bill S (Son of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother has lived at Ernvale for the past 4 months. She seems well settled there and I have been impressed with the quality of the care provided. The main carer has a lovely way of communicating with Mum and she responds well to him. Her room is comfortable and appears maintained to a high standard.
I have only ticked boxes I have experienced.
Reply from Barbara Duffield, Registered manager at Ernvale House Care CentreThank you for the lovely review. We are very pleased that Mum is settled and the experience has been a positive one for her.
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Review of
Ernvale House Care Centre
from Kim D (Wife of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Friendly approchable staff.
Considerate and kind.
Considerate and kind.
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Review of
Ernvale House Care Centre
from Jennifer U (Niece of Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My aunt has been in the home for about 18 months. She is happy, well cared for and seems content. Enjoys her food and loves to join in singing.
The staff are very friendly and welcoming and nothing is too much trouble.
The home is warm, comforting and inviting. My aunt has everything she needs and
The staff are very friendly and welcoming and nothing is too much trouble.
The home is warm, comforting and inviting. My aunt has everything she needs and
seems well-settled.
Reply from Barbara Duffield, Registered manager at Ernvale House Care CentreThank you for the lovely feedback. We are delighted that you are happy with the care your relative receives at the home.
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