Care Homes Owned by Regal Care Ltd in Worcestershire

are very kind to all residents and their families. I find it most fortunate that my mum was placed at this home.

My partner was so well cared for by all the staff regardless of their official role everyone helped out. One never had a sense of hierarchical designation but always a sense of being cared for in a family situation. My partner even had his own herb patch to tend though health did not enable him to do much of the tending. We felt that our loved one received the very best of care and attention and are so very grateful to all the members of staff who looked after him with such tenderness during his final year. Could not have asked for a better home.

and took such good care of my mother-in-law. She was really happy to be there, and we were comforted to know that she was being so well cared for and was safe. Our thanks go to the whole Havencroft team.

had so many practical and person to person skills throughout his stay and we could not have asked for a better place for him to reside in. Thank you.

active.

are like a family to us. We went into 2 other homes first (dirty and smelly). We cried when we got her into Havecroft after seeing the others.

within 20 minutes. We felt no-one could have been more caring and respectful. I was so glad to know that he was not alone and that the carer who held his hands must have been such a comfort to him, I had hoped he would be able to return for more respite, and maybe become a permanent resident.

was too much trouble. We as a family felt the staff was extended family, always greeted by staff daily on our visit with hello and smiles and made to feel so welcome. The newly decorated rooms are beautiful, light, fresh and beautifully designed. The meals were outstanding and a good selection my mother-in-law would say. Sadly my mother-in-law passed away but she was content and happy and with the passing, the staff gave us the time and loving support we needed, a few days later we arrived back in South Hayes to collect all the belongings and to find they were all still in her room which I personally thought was lovely. Thank you to all the staff, you truly made happy memories.

gave my mother so much time and the care she needed. My mum wasn't one to join in activities as that's the type of person she was but despite that staff would always go into the room and sit and chat with her and give her the time and chats she loved. Always greeted by helpful friendly chats with staff and felt like family, staff would say how they love their job and it certainly showed with the time and effort within everything they would do. The manager deserves so much for not only the management roles but for the care, time and effort she gives her residents and their families and her staff. The rooms are beautiful and the newly decorated rooms are designed beautifully and highly recommended.

compassion, with a smile and with the utmost consideration for his dignity.
The team at South Hayes didn't just care for Dad; they cared about him and made his final years happy and comfortable.
My heartfelt thanks to everyone at South Hayes for all you did for Dad. I am truly grateful.

secure but best of all happy. On the few occasions when she left the home she was more than pleased to return to what she now referred to as home. Both the Havencroft staff and the home itself are a credit to your profession and somewhere you should all be extremely proud of.
Once again a heart felt thank you.

empathy and care.

personal possessions.

is 10/10.
Thanks, team.