Windsar Care Ltd in Berkshire | 3 Care Homes

Review of
Heathlands Care Centre
from S W (Husband of Resident) published on 16 September 2025 Submitted via Postal Card • Report

Overall Experience

My wife has been a resident since Feb 2025. Throughout this time, I have found the staff to be not only very caring, as one would expect, but also very friendly and understanding regarding her condition. Management have gone out of their way to help her have periods of enjoyment alongside other residents,

although she is almost totally bedbound.
It is her nature to be contented, but management and staff go out of their way to ensure she stays that way. I have seen a lot of improvements since Feb and hope it continues.

Reply from Tina Corney, Administrator at Heathlands Care Centre

Thank you so much for your review!We try very hard to ensure that all of our residents get the best care and support that we can give.We have made improvements and continue to work hard to ensure that we provide great care, lots of entertainment, wonderful food and a secure and happy environment.

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Review of
Heathlands Care Centre
from P H (Son of Resident) published on 15 September 2025 Submitted via Website • Report

Overall Experience

Have been happy with HCC. The food is excellent, healthy and varied. The staff are caring and kind and keep family members informed about any medical or personal issues. If there are any queries or concerns, these are discussed and acted upon - and doctors or nurses are called upon, if necessary.
Music

and games together with live musicians are encouraged and all the residents enjoy and look forward to these regular activities. Arts and crafts are also part of the day and enjoyed, together with bingo and some ball games are played too. On sunny days the residents are taken into the garden.
Regular daily cleaning takes place with smiling cleaners and care to hygiene is very important and adhered to. The head of maintenance is always on hand assisting and helping - and always chats to all the residents and family members.
Reception/adiminstrator is always friendly and very helpful in all matters helping HCC to run smoothly and efficiently.

Reply from Tina Corney, Administrator at Heathlands Care Centre

What a lovely review!We all try our absolute best to bring fun and joy to all of our residents. Our kitchen team and domestics are an asset to Heathlands and our Manager is very proud of our garden and the vegetables grown this year, which has been enjoyed by all!

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Review of
Heathlands Care Centre
from May E (Wife of Resident) published on 15 September 2025 Submitted via Postal Card • Report

Overall Experience

I am extremely satisfied with the care my husband is receiving. The staff are wonderful and nothing is too much trouble.
I don't think my husband could have better care anywhere.
I would highly recommend the home to anyone looking for care.

Reply from Tina Corney, Administrator at Heathlands Care Centre

Thank you so much for your kind review!Our Health Care Assistants do a grand job and I am glad they have got such high praise from you!

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Review of
Heathlands Care Centre
from Lesley B (Wife of Resident) published on 15 September 2025 Submitted via Website • Report

Overall Experience

Heathlands Care Home has the feeling of an extended caring family. The staff are hard working , kind and caring towards the residents. They listen to any requests and follow them up. The food is good and plentiful, with nice extra touches like delicious birthday cakes being made by the chef for residents.

The new management are very receptive to any suggestions or criticism and have worked hard to implement many new ideas for the benefit of the residents. They are available for conversation and advice when at Heathlands. Friends and family visiting the home have been impressed by the cleanliness, food and staff's friendliness.

Reply from Tina Corney, Administrator at Heathlands Care Centre

Thank you so much for your kind review.We do like to make the home special and we welcome any ideas from families and friends on improvements we can make.We have now got new entertainers, we have held a BBQ, talent competition, grown our own vegetables, have a Heathlands sing-a-long and held a race day afternoon and have more things planned!

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Review of
Heathlands Care Centre
from Terri R (Partner of Resident) published on 27 August 2025 Submitted via Website • Report

Overall Experience

Very impressed with the way in which my partner has been looked after, especially through his recent decline and illness. All staff are very caring and helpful, and look after me too when I am visiting. They all go the extra mile to ensure our comfort.
A particular lady on reception is excellent

and another particular member of staff took time out to update us on my partners condition and explained everything so well and clearly.
The facilities are very good and spacious, and the care flexible and adaptive to the individuals needs.
Thank you all so very much; my mind is much more at ease since my partner has been with you over the last 10 months.

Reply from Debosmita Dey, Administrator at Heathlands Care Centre

Thank you so much for your wonderful review.It is an absolute pleasure to have your loved one within our home and the visits from your family.

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Review of
Heathlands Care Centre
from Lyn J (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

This care home has greatly improved due to the change in management and staff. I seriously considered removing my mother from this home at the beginning of the year, but I am very happy with the care my mum is receiving now. Very well done to the management for turning this home around. Please may it

continue.

Reply from Administrator, Administrator at Heathlands Care Centre

Thank you for your review.It is a real pleasure to have your mum as a resident with us!I am glad that you can see the hard work being put into Heathlands to make our care home a wonderful place to reside at.

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Review of
Heathlands Care Centre
from Patricia B (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been at Heathlands for over a year now and has been very happy and settled. The staff seem very caring and go above and beyond to look after Mum. I feel that I have always been listened to when I visit, and the staff always greet me and ask how I am.

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Review of
Heathlands Care Centre
from Jean B (Daughter-in-law of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother-in-law has been a resident at Heathlands since November 2024. During the last two months, I have seen great improvement in all aspects of the home. Staff are extremely caring and always willing to resolve any issues. My mother-in-law is an extremely fussy eater. I have witnessed staff offering

her 5 different choices of food at meal times. The home is always clean and well maintained. Activities are varied and keep the residents happy and occupied. Great home.

Reply from Administrator, Administrator at Heathlands Care Centre

Thank you so much for your lovely review.Your mother-in law is a wonderful lady!We are all very proud of the work being done at Heathlands to ensure all of our residents have a wonderful time here.

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Review of
Heathlands Care Centre
from Janet P (Wife of Resident) published on 1 July 2025 Submitted via Postal Card • Report

Overall Experience

Visited today with brother-in-law, his wife, & my sister-in-law. A party was taking place to celebrate the horse racing. Lady singer was fantastic and it was obvious the residents were loving it. As always, the carers were interacting continuously with the residents. The party food was enjoyed by all.
My

husband's family doesn't visit often as they live 70 miles away, but I visit him a couple of times a week & am always impressed with the staff.

Reply from Administrator, Administrator at Heathlands Care Centre

Thank you so much for your wonderful review!Everyone enjoyed the day and we look forward to the next events we have planned, including Wimbledon, BBQ and entertainment in the garden.

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Review of
Windsor Care Centre
from Steve J (Brother-in-law of Resident) published on 2 June 2025 Submitted via Postal Card • Report

Overall Experience

My sister-in-law aged 102 spent 4 weeks with you while being assessed by social services. She received excellent service and attention from all staff who were most attentive.

Reply from Sadiya Abdi, manager at Windsor Care Centre

Many thanks for your kind gratitude, our colleagues appreciate your kind words

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Review of
Windsor Care Centre
from John S (Son of Resident) published on 4 April 2025 Submitted via Website • Report

Overall Experience

Excellent care, friendly - everyone I've met there (residents especially) appear with a smile. I really cannot fault them at all. I would (and have already) recommended them to others. We have arrived unannounced on most occasions for visits to my mum and on every occasion I've seen nothing but caring

& professionalism. They communicate well and are very accommodating.

Reply from Sadiya Abdi, manager at Windsor Care Centre

Thank you for your kind positive feedback, its always a pleasure looking after your loved one

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Review of
Salt Hill Care Centre
from A M (Daughter-in-law of Resident) published on 25 March 2025 Submitted via Postal Card • Report

Overall Experience

We are happy with care given to our Mother. She is happy and bright, which is important to us. Thank you for the care you are giving to her.

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Review of
Heathlands Care Centre
from P G (Wife of Resident) published on 23 January 2025 Submitted via Postal Card • Report

Overall Experience

My experience was that expertise shown by all the nursing professionals, doing a difficult job, showing compassion, thoughtfulness and great care to my husband during his short stay. They need a medal for what they do. Care manager and her staff all make relatives welcome and well received. I would

recommend this care centre and all involved.

Reply from D Rapson, Manager at Heathlands Care Centre

Thank you so much for your kind review! It was an absolute pleasure caring for your husband and having you visit the home. Best Wishes for the future!

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Review of
Windsor Care Centre
from Alec D (Brother-in-law of Resident) published on 5 November 2024 Submitted via Postal Card • Report

Overall Experience

The care home is well-organised and they run the home like a well-organised unit and they are very polite. They look after the residents with great care. Nothing is impossible for the staff. We visited the person we went to see and their names and photos are on their door. I worked in a care home before

I retired for about three years myself. But this unit at Windsor Care Centre in Slough to me is so much more advanced.

Reply from Sadiya Abdi, Manager at Windsor Care Centre

Thank you for your kind and encouraging review, your feedback is highly appreciated and shared with the staff

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Review of
Windsor Care Centre
from Diana D (Sister of Resident) published on 28 October 2024 Submitted via Postal Card • Report

Overall Experience

My brother was well looked after by the staff. The food they were given was excellent. The staff were kind to us as well. The home was very clean and well looked after. The staff also asked us if we wanted tea or coffee, we thought this was lovely. The staff looked after the residents with a smile and

said take your time and we can get there. To me myself I think they have hearts made of kindness to other people. The home is Windsor Care Centre, in Slough.

Reply from Sadiya Abdi, Manager at Windsor Care Centre

Thank you for your kind words, our dedicated staff will be pleased to receive your kind feedback, it was an absolute pleasure to care for your brother.

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Review of
Salt Hill Care Centre
from J M (Son of Resident) published on 1 October 2024 Submitted via Postal Card • Report

Overall Experience

My experience at this care home has always been a positive one. Everyone here has always been welcoming and eager to help. Almost everyone knows my dad and he is very well cared for, he likes it here because of the friendly atmosphere the nurses always have brought to the care home.

Reply from David Conteh, Manager at Salt Hill Care Centre

Thank you so much for your wonderful review and for taking the time to share your positive experience with us. We are truly delighted to hear that both you and your father feel well-supported and cared for at our home. Our team works hard to create a welcoming and friendly atmosphere, and it's incredibly rewarding to know that this has made such a difference to your father's comfort and well-being. We pride ourselves on getting to know each resident personally, and your kind words motivate us to continue providing the best care possible. If there's ever anything more we can do for your father, please don't hesitate to let us know. We're always here to help. Warm regards.

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Review of
Salt Hill Care Centre
from Joy A (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report

Overall Experience

My mother came out of respite and was placed into Salt Hill Care Home. From the moment I took her to reception, all the staff were so lovely which made us both smile. Due to Mum's dementia, I knew there would be good and bad days. On all our visits we have had no issues or concerns with staff, they

are very helpful and thoughtful. My father has been placed into care there now, temporarily for 4 weeks but to have peace of mind knowing they are together and being cared for 24/7 in a lovely environment. Thank you.

Reply from David Conteh, Manager at Salt Hill Care Centre

Dear Joy, thank you so much for your lovely feedback regarding the care your mother has received at Salt Hill Care Home and for sharing your experience with us. We are truly delighted to hear that you and your mother felt warmly welcomed and at ease from the moment you and your mother arrived. We understand how challenging dementia can be, and it's wonderful to know that you have found our team to be helpful and thoughtful throughout your visits. It's also heartening to hear that having your father with us, even temporarily, has brought you peace of mind knowing they are together and well cared for. Please don't hesitate to reach out if there is anything we can do to support your parents further. Thank you again for your kind words, they mean a great deal to all of us here. Warm regards.

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Review of
Windsor Care Centre
from J C (Friend of Resident) published on 20 August 2024 Submitted via Postal Card • Report

Overall Experience

We (myself and 2 others) visited our friend who is a resident on the 3rd of August. For the second time, we were allowed to have lunch with him, which went very well and the food was very good. The staff were very helpful and pleasant. The rooms we were in were clean and attractive. The whole visit

was enjoyable. Thank you very much.

Reply from Sadiya Abdi, manager at Windsor Care Centre

Dear J C thank you for your kind compliments, please accept our warm gratitude. We are glad you enjoyed your visit.

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Review of
Windsor Care Centre
from Barrie D (Son of Resident) published on 23 May 2024 Submitted via Postal Card • Report

Overall Experience

The Windsor Care Home has cared for my mother for 4 years and we have nothing but admiration for all the hard work the staff do and are very friendly.

Reply from Sadiya Abdi, manager at Windsor Care Centre

On behalf of the team at Windsor Care Centre, I wanted to take a moment to express our sincere gratitude for your feedback regarding the care and support that your mother received at Windsor Care Centre. It is our team's value to care for our residents with consistency, compassion and kindness

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Review of
Windsor Care Centre
from Neil L (Son of Resident) published on 23 May 2024 Submitted via Postal Card • Report

Overall Experience

Generally very good, the care staff are caring and do a very good job providing care. The facilities are adequate and I feel that my mother receives very good care. Having had 5 years experience of the care home they are always looking to improve. Overall very satisfied with my mother's care.

Reply from Sadiya Abdi, manager at Windsor Care Centre

I wanted to take a moment to express my sincere gratitude for your feedback regarding the care and support that your mother has received at Windsor Care Centre. As a team, it is our main priority to create an environment where every resident feels valued, respected, and cared for.

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Care Homes Owned by Windsar Care Ltd in Berkshire

Windsar Care Ltd Locations in Berkshire (3)

Windsar Care Ltd Reviews in Berkshire (53)

Heathlands Care Centre

Heathlands Care Centre

Heathlands Care Centre

Heathlands Care Centre

Heathlands Care Centre

Heathlands Care Centre

Heathlands Care Centre

Heathlands Care Centre

Heathlands Care Centre

Windsor Care Centre

Windsor Care Centre

Salt Hill Care Centre

Heathlands Care Centre

Windsor Care Centre

Windsor Care Centre

Salt Hill Care Centre

Salt Hill Care Centre

Windsor Care Centre

Windsor Care Centre

Windsor Care Centre

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