Mum moved to Lornebank about 4 weeks ago from another care home. The reason she moved is that we were unhappy with the care being provided at her previous home. I have found that everyone is friendly and welcoming from the receptionist, domestic staff, and kitchen staff to the nursing staff.
She is in the Livingstone unit which is a small unit with only 10 female residents and usually the same members of staff on duty which ensures consistency of care.
The home itself is bright, airy and very clean.
There are many activities taking place which she is encouraged to participate in.
She herself appears to be happy with her surroundings.
She is always clean and dry and appears well cared for.
A menu is put on the board daily.
All in all, I am very happy with the care being provided. The location is good for family visits and some shops and restaurants nearby if the weather is suitable for getting her out.
Would not hesitate to recommend this care home to others.
↩Reply from Rishi Sujeewon, Home Manager at Lornebank Care Centre
Thank you for your kind review of our services and staff at Lornebank Care Centre. We are delighted that your Mum has settled into our Livingstone unit and glad that you have found her care and our activities program good for her.