Care Homes Owned by Hudson Healthcare in Lanarkshire

The care, support and attention my mum receives as a resident of the Livingston unit is nothing short of exceptional. She is afforded kindness, patience, and understanding and is cared for by the team with such genuine warmth and affection, as though she were a member of their own family. As the daughter of a resident with dementia, this brings incredible peace of mind to know how well my mum is cared for. Special recognition and thanks go to Mareo, Debbie, Shannon, Elaine + Selam for their hard work and dedication. I'd also like to recognise the significant improvements that have been made already a very short time by the new manager Jane and her team.

Ruby has been at Lornebank for 3 years and has thrived. The team are kind, caring and professional. They respond to Ruby's needs immediately. The home is an amazing variety of activities and my mum enjoys them all from papering bubble baths to judging dog shows she is made to feel special. As a family we know her care team at Livingstone care for my mum with love and always treat her with respect. The home is a warm welcoming centre of excellence.

Since Irene was moved to Livingstone myself and all the family are very happy with her care etc.

My Mum has been cared for 13 months with all the experience of the carers and nurses the family come in to visit very often and all is well.

The home had a great atmosphere at weekend when they had the dog show. Staff are always welcoming when I visit and helpful. There is a new manager and nothing is a bother to her or the rest of the staff team when we ask.

Visit friend frequently, facilities are excellent. Staff very friendly and attentive. Friend appears very settled and well cared for.

Emma

There have been a few teething problems, but by sitting down and discussing these issues, we have got them resolved and we are now all on the same page.

I honestly think that Lornbank is a fantastic facility, and my mother really enjoys being their.

The staff are so friendly and attentive to mums needs, nothing seems to be a bother to them. I think having people around her all the time and all the activities on offer has certainly given mum a new lease of life. For me it has taken all the worry away, knowing mum is being so well looked after 24/7.

Having moved my dad from another care home in March this year, my sister and I were anxious about him settling. The staff in my dad's unit in Lornebank have really got to know my dad and his 'ways'. They have quickly learned what matters to him and treat him with respect and dignity. They continually strive to find ways to help my dad both emotionally and physically. The staff show compassion and understanding to my dad and the family. Particular attention is given to ensure fluids are taken on board and regularly encourage eating and drinking when my dad needs prompts. We are very grateful for their efforts

The carers we've met have been responsive and very caring but there are simply not enough carers in Linden Lea, this should be addressed to meet the needs of the people there - this is my biggest concern during the week my mum's been a resident. Activities look great but it appears that it's up to family to ensure my mum gets to participate.

Staff have been great and assisted and adapted greatly with his needs.

Would not hesitate to recommend this care home to others.

It was a daunting experience having to look for a suitable care home for my mother. But after visiting Lornebank Care Centre and being greeted by a staff member at the reception it was an easy choice. We visited two other homes, but they did not even come close to Lornebank. During our visit, all the various parts of the centre were explained and we were advised as to which section mum would be best suited. All the staff were very cheerful and easy to engage with. It was a bit of a heartache taking her there and leaving her for the first day. But the staff were very reassuring that she would settle and they would keep an eye on her. So far she has only asked about three times "When am I going home". All the staff at Lornebank are first rate and we feel happy mum is with such caring professional people.

Lornebank was an easy choice for us when Mum's dementia became too difficult for us to cope with in the family home. We visited several care homes in the Hamilton area, and Lornebank felt right when we saw the facilities and spoke to the staff. Mum has been resident here now for around a year, and we're very happy with the care and attention she's received during that time. Not only that, there are plenty of activities and events to keep her interactive and engaged with those around her.

Friendly staff, always available, very clean and good activities.

Dad had a stay of just over 2 weeks at Lornebank to allow for a wet room to be fitted in his home. The manager was very helpful in arranging the stay and the team welcomed my dad and his family into the Peacock Wing. It was great being able to visit at any time and we even managed to celebrate my mum’s birthday with my dad in his room. Dad was well taken care of and particularly enjoyed having the facilities on hand to have regular showers, supported by the staff team looking after him. My mum was treated very kindly by the staff and felt comfortable visiting every day and spending time with my dad. Unfortunately, the heating was stuck on high in my dad’s room and was still waiting to be fixed when we left, which made the room quite uncomfortably warm at times but staff were vigilant in opening windows for my dad when needed.

Lornebank has proven to be an excellent Care Home in which my Mother-in-law receives first-class care. The staff are attentive and caring. They are totally dedicated to providing the most professional care for all the residents. The rooms and communal areas are immaculately clean and tidy and the resident's comfort is paramount. My wife and I visited a number of Care Homes before deciding on Lornebank and we are delighted with the standards within the home.

Since contacting Lornebank about our mum, we have had a very good experience with management and staff. Mum has been well looked after and settled well. We have been kept informed at all times. We are very happy we chose Lornebank.