Lornebank Care Centre

Visit friend frequently, facilities are excellent. Staff very friendly and attentive. Friend appears very settled and well cared for.

Emma

There have been a few teething problems, but by sitting down and discussing these issues, we have got them resolved and we are now all on the same page.

She enjoys activities and has visits from therapy dogs, owls & ponies! My mum celebrated her 100th in September and the reception & activity teams decorated and hosted a birthday party with 80 family and friends that was a joy for everyone. I doubt she would have reached this milestone without the nursing, dedication and love of all the wonderful staff at Lornebank. I am very grateful to all the staff and now am reassured that my mum is cared for 24/7.

I honestly think that Lornbank is a fantastic facility, and my mother really enjoys being their.

The staff are so friendly and attentive to mums needs, nothing seems to be a bother to them. I think having people around her all the time and all the activities on offer has certainly given mum a new lease of life. For me it has taken all the worry away, knowing mum is being so well looked after 24/7.

Having moved my dad from another care home in March this year, my sister and I were anxious about him settling. The staff in my dad's unit in Lornebank have really got to know my dad and his 'ways'. They have quickly learned what matters to him and treat him with respect and dignity. They continually strive to find ways to help my dad both emotionally and physically. The staff show compassion and understanding to my dad and the family. Particular attention is given to ensure fluids are taken on board and regularly encourage eating and drinking when my dad needs prompts. We are very grateful for their efforts

The carers we've met have been responsive and very caring but there are simply not enough carers in Linden Lea, this should be addressed to meet the needs of the people there - this is my biggest concern during the week my mum's been a resident. Activities look great but it appears that it's up to family to ensure my mum gets to participate.

Staff have been great and assisted and adapted greatly with his needs.

Would not hesitate to recommend this care home to others.

It was a daunting experience having to look for a suitable care home for my mother. But after visiting Lornebank Care Centre and being greeted by a staff member at the reception it was an easy choice. We visited two other homes, but they did not even come close to Lornebank. During our visit, all the various parts of the centre were explained and we were advised as to which section mum would be best suited. All the staff were very cheerful and easy to engage with. It was a bit of a heartache taking her there and leaving her for the first day. But the staff were very reassuring that she would settle and they would keep an eye on her. So far she has only asked about three times "When am I going home". All the staff at Lornebank are first rate and we feel happy mum is with such caring professional people.

Lornebank was an easy choice for us when Mum's dementia became too difficult for us to cope with in the family home. We visited several care homes in the Hamilton area, and Lornebank felt right when we saw the facilities and spoke to the staff. Mum has been resident here now for around a year, and we're very happy with the care and attention she's received during that time. Not only that, there are plenty of activities and events to keep her interactive and engaged with those around her.

Friendly staff, always available, very clean and good activities.

Dad had a stay of just over 2 weeks at Lornebank to allow for a wet room to be fitted in his home. The manager was very helpful in arranging the stay and the team welcomed my dad and his family into the Peacock Wing. It was great being able to visit at any time and we even managed to celebrate my mum’s birthday with my dad in his room. Dad was well taken care of and particularly enjoyed having the facilities on hand to have regular showers, supported by the staff team looking after him. My mum was treated very kindly by the staff and felt comfortable visiting every day and spending time with my dad. Unfortunately, the heating was stuck on high in my dad’s room and was still waiting to be fixed when we left, which made the room quite uncomfortably warm at times but staff were vigilant in opening windows for my dad when needed.

Lornebank has proven to be an excellent Care Home in which my Mother-in-law receives first-class care. The staff are attentive and caring. They are totally dedicated to providing the most professional care for all the residents. The rooms and communal areas are immaculately clean and tidy and the resident's comfort is paramount. My wife and I visited a number of Care Homes before deciding on Lornebank and we are delighted with the standards within the home.

Since contacting Lornebank about our mum, we have had a very good experience with management and staff. Mum has been well looked after and settled well. We have been kept informed at all times. We are very happy we chose Lornebank.

My mum has been residing in Lornebank since June 2023 and the level of care she receives is excellent. The communication from staff is also excellent. The daily menu always offers various meals. The home is spotlessly clean and has entertainment (singers) every month which both residents and their relatives enjoy. I would highly recommend this home to anyone who is looking to put a loved one into care.

My brother settled into Lornebank very quickly, following a traumatic stay at a previous care home. From the moment he arrived, his care was assessed and needs implemented quickly. Staff are very attentive to both the needs of the resident and family. The unit is calm, organised and happy, which gives the family confidence. We have the freedom to visit as we need and never feel as if we are intruding on the routine of the unit.

My sister's care has improved greatly since coming to Lornebank She has company 24/7 which is to her advantage. The staff are very attentive to the needs of the residents which means we can leave knowing my sister has the best of care. I would have no hesitation in recommending Lornebank.

We found the home very clean. The staff were extremely helpful, patient and welcoming. Any food was adequate for my dad. The home also had activities throughout Dad's stay.