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Care Home Owned by Hudson Healthcare in North Somerset

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hudson Healthcare in North Somerset

Only the locations & reviews in North Somerset for Hudson Healthcare are showing below.

View the details of all 4 locations (with 420 reviews) owned by Hudson Healthcare

Hudson Healthcare Locations in North Somerset (1)

 - Browse 1 Care Home owned by Hudson Healthcare in North Somerset
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Harbour Care Centre
4 Haven View, Harbour Road, Portishead, Bristol BS20 7QA 
9.3 108 reviews
Harbour Care Centre, Bristol, North Somerset
"Dad has been here for almost 2 years. The care he has received has been excellent. The staff are kind and considerate and have always been…"   Read all 108 reviews
  • from £1,375 / week
  • 108 Rooms
Location Type Care Home

Harbour Care Centre, nestled in the coastal town of Portishead, offers a comprehensive range of personalised care services including residential care, nursing care, and dementia care. The centre ... Read more about Harbour Care Centre

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Hudson Healthcare Reviews in North Somerset (108)

9.5

Hudson Healthcare has a Group Review Score of 9.5 (9.519) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hudson Healthcare must have a Review Score.

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Review of

Harbour Care Centre

from Jacqueline C (Daughter of Resident) published on 4 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been here for almost 2 years. The care he has received has been excellent. The staff are kind and considerate and have always been there when he has needed them. It is a well-managed nursing home. The rooms are great, and the community spaces are bright, clean, light and airy. Overall, an excellent
nursing home.
Reply from Wayne Price, Manager at Harbour Care CentreThank you taking the time to leave us your feedback. It is always nice to hear from family members feeling like their loved one is well cared for and is being looked after with compassion. Thank you again for your kind words.
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Review of

Harbour Care Centre

from G C (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Arriving initially for respite care, Mum adapted very quickly to the caring atmosphere of Harbour Care Centre and decided that she would like to stay. She enjoys the friendly atmosphere, and the care she receives has been excellent, ensuring she feels a valued member of their community. The activities
for those who want to join in are really good, with something for everyone, from coffee shop visits to cuddles with resident rabbits.
Reply from Wayne Price, Manager at Harbour Care CentreThank you so much for your kind review, we are really please to hear your Mum feels part of the community here at Harbour.
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Review of

Harbour Care Centre

from R H (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been a resident since 2023. The care he has received has been exceptional and has greatly contributed to his continued health. All staff are approachable, caring and available to chat when family members visit. Although Dad has limited communication, his reactions when staff interact with him
are clearly ones of pleasure and appreciation. As a family, we are all grateful for the fabulous care taken of Dad. Activities provided daily for the residents are varied, engaging and fun. Dad especially loves it when the rabbits come to visit!
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Review of

Harbour Care Centre

from Cath S (Friend of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In our opinion, when visiting Lorna, we have found the staff to be caring and very friendly, a lovely environment for residents to be in. The care home is always clean and well looked after.
We can't thank you enough for the excellent care shown to Lorna.
We would highly recommend this care home.
The activities are well planned and second to none.
Cath & Colin.
Reply from Wayne Price, Manager at Harbour Care CentreThank you for your kind comments, we really do apricate you taking the time to leave us such a positive review.
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Review of

Harbour Care Centre

from G S (Son of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff.
Excellent care and support.
Reply from Wayne Price, Manager at Harbour Care CentreThank you Giles for you kind review, we really appreciate it, It lovely to have you Mum with us, It was 6 years ago yesterday that she joined us(04/12/2025) is is currently joint longest stay here at Harbour.
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Review of

Harbour Care Centre

from Marie H (Daughter of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident here for just over 2 years. He has always been happy, and the staff are always kind and friendly.
His fluctuating needs are always met with compassionate care, and he is always treated with dignity and respect. It is really nice to see friendly faces as his health has deteriorated,
and it is good to know that he can stay in the same room regardless of his needs. He is much happier having continuity in his care, as am I. It is a lovely home with lots of lovely staff.
Reply from Wayne Price, Manager at Harbour Care CentreThank you for you lovely review Marie, Its been our pleasure to get to know you Dad David over the last 2 years. It's always easy to care for lovely people.
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Review of

Harbour Care Centre

from M S (Daughter of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so pleased that we were lucky enough to find a room for Mum last year. The staff are all amazing, friendly, caring and very professional in their care of the residents and medical needs. Mum loves her room; it is perfectly set out for her to allow maximum independence.
It is lovely to know that
Mum is happy and feels at 'home'.
It is Mum's choice not to join in too much. Although Sally tries hard.
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Review of

Harbour Care Centre

from J H (Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. A very good service & very good staff.
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Review of

Harbour Care Centre

from Gratton O (Husband of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
More than satisfied with the care my wife is receiving. All the staff are very caring and deserve much praise.
Reply from Wayne Price, Manager at Harbour Care CentreThank you for taking the time to leave your review Gratton. We are very happy to hear you can feel at ease with your lovely wife in our care.
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Review of

Harbour Care Centre

from Malcolm L (Husband of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good to see the manager's door is always open and acknowledges you as you enter, along with the reception staff. I feel that it has been light on staffing in the mornings, getting everybody washed and dressed on occasion. Garden areas are excellent, and meals and outside activities are fantastic and
well organised.
Reply from Angus Matthew, Head of Marketing at Harbour Care CentreThanks Malcolm. Yes our manager's door is indeed always open so he can greet each and every visitor. Our garden has been turned around last year with children's swings and a slide, with additional garden furniture added and of course our beloved bunnies who call our front garden home. Its now a vibrant place when the weather allows. We get out into it at every available opportunity.
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Review of

Harbour Care Centre

from Ken B (Partner of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner spent the last few weeks of her life at Harbour Care being looked after with gentle respect. She had suffered from Dementia for quite a while, and because of additional medical problems that arose, she had spent periods in Hospital and two other Care Homes in the previous 8 months. No other
facility had been able to make myself and her family confident that she was getting the best available care. Every member of staff that we met at Harbour Care, nursing, housekeeping and even the maintenance team were caring kind and considerate, not just to my partner but to us all, her visitors. It was a sad and difficult time for us, but we can look back on it with confidence that my she was made as comfortable as possible by people who knew how to do it and did it with compassion. Thankyou.
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Review of

Harbour Care Centre

from A P (Daughter of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been in Harbour Care Centre since Jan 24. She has settled in really well, helped by bringing her own bed, bedding and personal items. The staff have been kind and helpful on all occasions, meeting mum's needs as her dementia worsens. There is entertainment and activities daily and where possible
they are outside the home. All the family who visit mum have been impressed with the care and activities.
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Review of

Harbour Care Centre

from Scott M (Grandson of Resident) published on 18 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident on the dementia wing for a little over 3 months and was very agitated when she first arrived.
The first few weeks were a challenge but all of the staff were all very professional, caring and engaged with the residents very positively. I have been amazed that they
have been able to get her to settle to the degree she has.
When you first discover the cost of care it seems like (and is) a lot of money but I can see now why this is the case.
Since arriving, she is in better health and happier than I have seen her in some time. Thank you to all of the team at Harbour Care.
Reply from Jason Pritchett, Head of Sales, Marketing & Customer Experience at Harbour Care CentreThank you for your kind review of our staff and services at our Harbour Care Centre. I'll ensure that your kind words are shared with all staff members.
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Review of

Harbour Care Centre

from Helen C (Daughter of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at Harbour Care Centres since August. It has been very difficult for us as a family to witness his progression of Alzheimer's. However, dad seems to have settled into Harbour Care really well and is content. The staff are all lovely and do a really good job of supervising dad. Whenever
we visit, we are made to feel welcome and always offered a tea or coffee. Dad's room is always clean and tidy. The communal lounge looks lovely with all the Christmas decorations. We are really pleased with the care that dad is receiving.
Reply from Jason Pritchett, Head of Sales, Marketing & Customer Experience at Harbour Care CentreThank you for your kind review of our staff and services at Harbour Care Centre. We are glad that you are pleased with everything.
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Review of

Harbour Care Centre

from Jan E (Wife of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Harbour Care Portishead home since September 2023 with Alzheimer's. I cannot praise the staff and management team enough for their care and understanding of his individual `diverse needs`. The hands-on staff are tuned in to his needs, and having been there in his room when he
needs changing/settling there is a lot of happy banter and distraction to settle him.
Special thanks to one member of staff in particular - you sort him out!
Amazing Care Home.
Reply from Jason Pritchett, Customer Relationship Manager at Harbour Care CentreMany thanks for your kind review of our staff and services at Harbour Care Centre. We pride ourselves on delivering person-centred specific care to all our residents and we are so pleased when this gets recognised in a review.
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Review of

Harbour Care Centre

from J W (Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good experience. I am looked after and am very comfortable. The staff are kind and friendly. I can go out with members of my family or friends and I do not feel "institutionalised!"
Reply from Jason Pritchett, Customer Relationship Manager at Harbour Care CentreThank you for the kind review of our service at Harbour Care Centre.
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Review of

Harbour Care Centre

from R P (Son of Resident) published on 26 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum passed away recently. She had resided for approx 6 months. In that time she made some special friends and got on so well with the staff. She really connected with a number of them especially five of them in particular. She spoke fondly of waiting to return to see them and her friends when in hospital.
The manager has also been a great support, he is a very compassionate and empathetic leader. Thanks so much.
Reply from Jason Pritchett, Customer Relationship Manager at Harbour Care CentreThank you for your kind review of our team and Manager at Harbour Care Centre. I will ensure that all staff are made aware of your comments.
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Review of

Harbour Care Centre

from E P (Daughter of Resident) published on 13 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother came to Harbour Care Centre for some respite care after a fall.
She was really well looked after by the carers. The food was good and the activities lady was brilliant. The care home manager was also very helpful and caring.
Reply from Jason Pritchett, Customer Relationship Manager at Harbour Care CentreThank you for your kind review of of staff and services at Harbour Care Centre. I'll ensure that your comments are shared with the entire team.
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Review of

Harbour Care Centre

from L C (Daughter-in-law of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident for a year now and today was her 92nd birthday. She had only been in a few days and they made a birthday cake for her. Today we joined her for lunch which was excellent and for which there was no charge plus they made a delicious cake. We cannot fault her care and
how she is being looked after. I have recommended it to a friend and her mother will become a resident next week.
Reply from Jason Pritchett, Customer Relationship Manager at Harbour Care CentreThank you for your kind review of our services at Harbour Care Centre. We are delighted that you cannot fault the care that we give your mother-in-law and thank you for recommending us to your friends. I'll ensure that your comments are shared with the entire team.
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Review of

Harbour Care Centre

from Tracey N (Daughter of Resident) published on 8 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was Mum's third care home, and the well-being of my mum was the most important to me.
Harbour Care was the first home to listen to me as a daughter and main carer.
All the staff are lovely and show kindness and care in all they do.
Every staff member got to know Mum well, as they read the
care plan and know her needs.
I was most impressed by the manager being a nurse and hands-on member of staff.
The management of Mum's seizures was perfect. In fact better than the hospital.
Their home-cooked meals there are yummy and Mum loved her food.
Knowing my mum was in this loving and caring home, flushed all my anxiety out the window.
I would recommend this home to anyone.
Reply from Jason Pritchett, Customer Relationship Manager at Harbour Care CentreThank you for your kind review of our staff and services at Harbour Care Centre. I'll ensure that your comments are shared with the entire team.
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