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Extra Care Housing Owned by Citizen

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Citizen Locations (11)

 
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11 Extra Care Housing owned by Citizen
Knightlow Lodge

Knightlow Avenue, Willenhall, Coventry CV3 3HH 

Jack Ball House

468 Woodway Lane, Potters Green, Coventry CV2 2ND 

Cottage Farm Lodge

Cottage Farm Road, Keresley, Coventry CV6 2NZ 

Elsie Jones House

71 Earsldon Avenue South, Earlsdon, Coventry CV5 6EY 

Farmcote Lodge

Loach Road, Aldermans Green, Coventry CV2 1SD 

Frank Walsh House

Jenner Street, Hillfields, Coventry CV1 4GF 

Harry Caplan House

The Bridle Path, Birmingham Road, Allesley, Coventry CV5 9QF 

2.1 1 review
Halford Lodge

Cottage Farm Road, Keresley, Coventry CV6 2NT 

Copthorne Lodge

Copthorne Road, Keresley, Coventry CV6 2EE 

Skipton Lodge

Skipton Gardens, Wyken, Coventry CV2 3PL 

Quinton Lodge

Quinton Park, Cheylsemore, Coventry CV3 3HX 

7.9 1 review

Citizen Reviews (2)

Reviews Posted for members of Citizen

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Review of

Quinton Lodge

from Frances H (Sister of Resident) published on 12 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in Quinton Lodge from 30 March 2020 until July 2024 when he had to go into a care home due to worsening health. The staff were wonderful throughout his time there and he was so happy. It gave me piece of mind knowing he was so well cared for, as I live in France and was unable to visit
very often. The single apartments are well-designed and the whole buiding is very colourful and full of light. I have no hesitation in recommending Quinton Lodge and I would like to thank all the staff for their wonderful care.

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Review of

Harry Caplan House

from T A (Daughter of Resident) published on 14 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

As a family member of my resident 'Mum' at Harry Caplan House and one of four of my mum's children I conduct this review on behalf of us all. We were not happy with the care afforded to our Mother. We would go as far as to say it was appalling and we gave notice and moved our mum out of there.
One
example; each time we voiced ourselves in regards to helping my mother, in any way, the staff see it as a negative thing and would not work with us to support our mother i.e. every time we voiced something or complained informally, it was taken negatively.
The communication from the care home was not good as they do not listen well, think they know everything and will not work in partnership for the greater good of their residents. They do not like residents who can challenge processes. There are a few members of staff that have worked within the home for a lot of years and they seem to have lost their care and compassion for the job.

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Citizen in West Midlands

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