Extra Care Housing Owned by Citizen in West Midlands

My brother was in Quinton Lodge from 30 March 2020 until July 2024 when he had to go into a care home due to worsening health. The staff were wonderful throughout his time there and he was so happy. It gave me piece of mind knowing he was so well cared for, as I live in France and was unable to visit very often. The single apartments are well-designed and the whole buiding is very colourful and full of light. I have no hesitation in recommending Quinton Lodge and I would like to thank all the staff for their wonderful care.

The communication from the care home was not good as they do not listen well, think they know everything and will not work in partnership for the greater good of their residents. They do not like residents who can challenge processes. There are a few members of staff that have worked within the home for a lot of years and they seem to have lost their care and compassion for the job.