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- Alan Morkill House care home

The staff are very caring and my sister is looked after very well.Maria C(Sister of Resident/Service User)

The facilities, food and care are excellent.J D(Son of Resident/Service User)

The best thing is the manager, professional, caring, knowledgeable, and flexible.P S(Husband of Resident/Service User)

The staff are very caring and my sister is looked after very well.Maria C(Sister of Resident/Service User)

The facilities, food and care are excellent.J D(Son of Resident/Service User)

The best thing is the manager, professional, caring, knowledgeable, and flexible.P S(Husband of Resident/Service User)

Alan Morkill House, has an impeccable reputation when it comes to delivering exceptional care.
The home provides residential care for older people and those who have dementia. The rooms are arranged into seven groups with a shared sitting room and kitchen for each group which encourages residents to get to know each other.
Residents are encouraged to make their fully furnished rooms as comfortable as possible with their own belongings....
Care Provided by Alan Morkill House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Alan Morkill House for full pricing details and T&Cs.
Contact Alan Morkill House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Emmanuel Torsoo (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2006
Room Information
- Single Rooms (49)
- Single Rooms with ensuite Wet Room (35)
Visiting
- Every day between 10:00am - 22:00pm, Except 12:30pm -13:30pm
Parking
- 10 Free parking spaces available, welcomed to visiting families and friends.
Alan Morkill House Reviews (69)
Alan Morkill House has a Review Score of 9.5 (9.530) out of 10, based on 20 reviews in the last 2 years.
Over all time Alan Morkill House has 69 reviews.
My mother is very happy here. She is well looked after. The staff are very caring. Management is excellent.
Thank you for your positive review! We're delighted to hear that your mother is happy here at Alan Morkill House. Kind regards.
No treatment, no nurse with knowledge of the patient's needs. I had to actually take her to the bathroom in the end. She many times was often left incontinent, that was not told to her relatives.
She caught Covid the signs were with her on 29th of November about 4 days before she was admitted to hospital. I saw my sister was unwell on the 29th of November the lady took her blood pressure i saw her with the sphygmomanometer and asked what was the readings she took. It was 120/70 and 72 pulse I requested the manager to get her seen, for her to be seen by the doctor. I telephoned 1st of December for any information I could get and was told by an agency staff member, she informed me she was an agency staff and did not have the report on my sister to give me, but I could call back. The next communication was when she was found unresponsive and very sick.
Excellent level of care. My relative has been there for just over a year. I visit weekly, and I have found Alan Morkill House practically faultless in every way. Management and staff deal with any health-related issues effectively, treat her with dignity and respect and keep her happy. Whenever I visit I see a spotlessly clean, caring and happy place.
We are truly grateful for your heartfelt review and for entrusting us with the care of your sister at Alan Morkill House for over a year. It's wonderful to hear about your consistently positive experiences during your visits. Our team takes great pride in ensuring that our home is not only clean but also a warm and welcoming environment for all our residents. Kind regards,
We moved my 93-year-old mum, who has dementia, from another home as it was closer to our home. The management and staff were very welcoming and accommodating before and after the move. The facilities, food and care are excellent. We feel it is a safe and caring environment for my mum. My mum has settled very well and is happy.
Thank you for sharing your experience regarding the move of your mother to Alan Morkill House. It's great to hear that the management and staff were welcoming and accommodating during this transition. The excellent facilities, food and care are important to us and it's heartwarming to know that your mother has settled well and is happy. Kind regards.
Overall good. The best thing is the manager, professional, caring, knowledgeable, and flexible. Staff is very friendly, and a positive attitude starts with the manager running through the whole care home. I was struck with the cleanliness, there is a constant effort at keeping the home clean in both the public and private areas. The environment is very positive, near a park, well served by public transit, generous parking, and a short walk from a great restaurant. I was surprised no one knew about it. The care home meals seem generous and well-prepared. Somewhat concerning was attention to dress. I found my wife walking in a public area without any shoes or slippers on even though she was accompanied with a care worker. Happily, I only needed to complain once. She also went a few days without a change of clothes, although she may have changed into pyjamas at bedtime. Very impressed with safety with entrance and exit codes, and two codes for the elevator. Congratulations.
Thank you for your lovely comments about Alan Morkill House care home and the team. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team. Kind regards.
The care given is authentic, thoughtful and professional. All staff, carers, maintenance, managers and administrators are helpful and seem genuinely interested in the residents. I was reassured that my mother was being well looked after.
My aunt is settling in well. One carer, in particular, is a wonderful carer who communicates well and encourages my aunt to participate in activities and encourages interaction with other residents. The staff at Alan Morkill are making a difficult situation much easier.
The first impression was that the outside of the building/yard was clean and kept. Upon entering the building the home has a very clean and airy feeling. The staff were particularly helpful and friendly. The overall appearance of the home was clean (although I didn't see the bedroom of my mom).
Dad seems very well settled at Alan Morkill House. The staff are welcoming and friendly. I feel that Dad is in good hands.
Find the home and staff very nice. My nan's room is very clean and nice. They treat and keep my nan every well. She's very happy and well looked after.
I am extremely happy with the way my mom has been cared for. My wife is also impressed with the way she's been looked after, the whole family and other family members are also happy.
I come monthly to visit my uncle. The staff are always helpful and friendly. My uncle is always clean and happy and seems very well looked after.
The staff seemed very thoughtful and caring. They made my visit pleasant and informed me of what I needed to do to make my uncle safe.
My father came to Alan Morkill in November 2021. We have never been through the process of a home and had heard scary stories about care homes. I can say that from the day my father arrived at Morkill, the whole experience has been positive and very assuring. They (Alan Morkill team) are amazing and very helpful in every way.
Alan Morkill House was absolutely wonderful. My husband loves his stays and he is so well looked after and happy that it puts my mind at rest. The staff are so caring and he loves the food.
A very kind and attentive team.
This is a fantastic place. I came to visit a resident. His nurse is very warm and attentive. The manager is a perfect organiser, very kind and patient. The way he manages the home is excellent.
All the staff in the care home are very friendly and dedicated to their job. They are taking very good care of residents. The place is very clean. Everything you visit there you are welcomed. I wish all care homes were the same as this one. Management is very friendly and helpful all the time.
Thank you so much for taking the time to provide feedback. We are delighted to hear that you have found our wonderful team helpful and welcoming.
Every time I came to visit my friend she's happy and she likes the staff and the food. I feel welcomed by the staff and the facilities look clean and well maintained.
Bless all the staff!
Thank you for taking the time out to leave such a positive review. We are happy to hear that you are satisfied with the quality of care your uncle receives. We strive to ensure all of our residents receive the best care possible. Thank you, and stay safe.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 17 Jul 2026
We were delighted to welcome a very special visitor to Alan Morkill House as Peanut the Cockapoo joined us for a pet therapy session with our wonderful residents. Following a...
- 13 Jul 2026
Our wonderful residents at Alan Morkill House came together recently for an enjoyable afternoon of bingo, and it’s safe to say there was plenty of excitement with everyone just waiting...
- 19 Aug 2025
Our residents at Alan Morkill House were treated to a delightful afternoon as we hosted a Wimbledon Semi-Finals Viewing Party in our warm and welcoming lounge. With the sun shining...
There are no upcoming events for Alan Morkill House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Alan Morkill House.
Meet the Team (1)

Emmanuel has been working in the health and social care sector for a considerable period and was first appointed as a registered manager in 2009. Emmanuel has been awarded the NVQ level 4 qualification, Registered Manager’s Award as well as a post-graduate certificate in management for health and social care. Emmanuel enjoys researching and sharing knowledge about new approaches in service provision to enable the home to achieve excellence in care.
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