Alan Morkill House

88 St Mark's Road, London W10 6BY
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9.5 66 Reviews
  • Alan Morkill House, London
Alan Morkill House, has an impeccable reputation when it comes to delivering exceptional care.

The home provides residential care for older people and those who have dementia. The rooms are arranged into seven groups with a shared sitting room and kitchen for each group which encourages residents to get to know each other.

Residents are encouraged to make their fully furnished rooms as comfortable as possible with their own belongings. The supportive staff team are available 24 hours a day to help with any requests from the residents, and clients are able to choose a local GP. An optician, dentist and chiropodist also visit the home.

The area is home to world Famous Notting Hill, Portobello Market, and the annual event of Notting Hill Carnival, a lovely celebration for the residents to have on their doorstep.


Residents will also benefit from:

-        Full disability access and en-suite shower & toilet facilities
-        Beautiful Landscaped Gardens
-        Welcome Toiletries on arrival
-        Modern Bedroom Furniture
-        Single or Double sized rooms
-        TV and Telephone points
-        En- Suite Facilities
-   Two chickens on-site
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1800 – £1800
  • Self-Funded Residential Dementia Care: £1800 – £1800
  • RESPITE Self-Funded Residential Care: £2000 – £2000
  • RESPITE Self-Funded Residential Dementia Care: £2000 – £2000

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Alan Morkill House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Emmanuel Torso (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Residents aged 65 years and over
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (49)
  • Single Rooms with Ensuite Wet Room (35)

Visiting

  • Every day between 10:00am - 22:00pm, Except 12:30pm -13:30pm

Parking

  • 10 Free parking spaces available, welcomed to visiting families and friends.

Alan Morkill House Reviews (66)

9.5

Alan Morkill House has a Review Score of 9.5 (9.520) out of 10, based on 20 reviews in the last 2 years.
Over all time Alan Morkill House has 66 reviews.

Overall Experience
  • 38
  • 25
  • 2
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Date Published
  • 66
  • 9
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  • 20
  • 46
Reviewer Connection to Alan Morkill House
  • 19
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  • 5
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Total of 66, showing 61-66
Review from Margie O (Daughter of Resident) published on 25 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been informed about my mums health. I've talked to at least 8 members of staff and they've been charming, helpful and caring on each of my many visits over the last 2 weeks. I feel the staff care very much for my mum and have given me wonderful, personal service. Please pass on my grateful appreciation.
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Review from E M (Relative of Resident) published on 5 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are excellent, considerate, kind and interested in my family members welfare.
There has been a couple of changes in management in the year but the deputy has been the constant senior member.
Activities have improved recently and now there is more on offer.
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Review from F M (Relative of Resident) published on 22 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I always feel they are short staffed.
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Review from J T (Son of Resident) published on 11 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother and I am overwhelmed with the great care, attention, warmth and genuine enthusiasm for my mums well being.
Mother could not be in better company and feels safe, well looked after and extremely happy.
Alan Morkill House and its staff are a huge credit to Gold Care Homes and I applaud their
teamwork, compassion and professionalism.
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Review from Brian D (Son of Resident) published on 8 January 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother has dementia - feels fairly happy with treatment. Since last CQC inspection rooms have been improved and living area better. Staff not always attentive to alarm calls, I hear them ringing for some time. Not always sufficient staff, I went in the lounge on my last visit - kitchen door open.
Resident all seated but no care worker present, probably getting dinner trolley from kitchen. Should be 2 care workers. Several items disappeared from room; watches, tv remote, purses.
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Review from Jason L H (Grandson of Resident) published on 11 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother is cared for by caring, understanding and professional staff. My grandmother is always clean, well fed and looked after. The staff offer more than just practical care, they understand needs, and as a result my grandmother is much better than when she arrived at Alan Morkill House. The
staff are in my opinion A1.
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Current Review Score: 9.5 (9.520)

Overview of Review Score

The Review Score of 9.5 (9.520) out of 10 for Alan Morkill House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.520 for Alan Morkill House is calculated as follows: ( (142 Excellents x 5) + (70 Goods x 4) + (11 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 229 Ratings = 4.52
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alan Morkill House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Emmanuel

Emmanuel Torsoo

Job Title: Care Home Manager Joined: 2019

Emmanuel has been working in the health and social care sector for a considerable period and was first appointed as a registered manager in 2009. Emmanuel has been awarded the NVQ level 4 qualification, Registered Manager’s Award as well as a post-graduate certificate in management for health and social care. Emmanuel enjoys researching and sharing knowledge about new approaches in service provision to enable the home to achieve excellence in care.

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