Bluegrove House

325 Southwark Park Road, Bermondsey, London SE16 2JN
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9.8 83 Reviews
  • Bluegrove House, London
Bluegrove House care home in Bermondsey offers compassionate care in a friendly setting.

The care home, operated by Agincare, has a team of trained staff to support people with complex conditions including those with dementia.

A hairdressing salon, games room and library are just some of the facilities at the care home.

Delicious, nutritious meals are prepared for residents at the home.
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Care Provided by Bluegrove House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1650
  • Self-Funded Residential Dementia Care: £1450 – £1750
  • RESPITE Self-Funded Residential Care: £1550 – £1850
  • RESPITE Self-Funded Residential Dementia Care: £1650 – £1900

Our Care Home fees are all-inclusive. This includes, but is not limited to:
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.


In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.

The price(s) shown are provided by the care home. Contact Bluegrove House for full pricing details and T&Cs.

Contact Bluegrove House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bluegrove House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Pamella Clarke-Dayes (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (48)

Bluegrove House Reviews (83)

9.8

Bluegrove House has a Review Score of 9.8 (9.756) out of 10, based on 20 reviews in the last 2 years.
Over all time Bluegrove House has 83 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bluegrove House
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Total of 83, showing 21-40
Review from L S (Daughter of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as I walked into the care home I could tell it was very nice in there also the staff are very nice too.
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Review from Y W (Daughter of Resident) published on 27 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful, all staff are very accommodating, easy to approach and willing to help and assist when possible.
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Review from S G (Friend of Resident) published on 20 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with Bluegrove House as a home for my good friend. The staff are warm and friendly and make an extra effort to make sure that she is well and her needs are met. They are careful at keeping an eye on any changes to her health and any concerns have been attended to promptly and recorded.
My friend loves the food there and her room. I am always happy to see members of staff making her smile.
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Review from Jacqueline M (Daughter of Resident) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to the care home on 22nd February 2023. She was in another care home for 2.5 years until September 2022. She wanted to come home, she hated it, crying and depressed. She was in her own house from September 2022 to 22nd February 2023, but depressed, lonely etc. Since going to Bluegrove, she
is thriving, happy, laughing and loves it there. Thank you Bluegrove, you have given my brother and i our lives back, in four years. The care team are wonderful, the manager always caring, everyone cares. Thank you.
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Review from S M (Granddaughter of Resident) published on 11 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan was in another care home but was not happy there. Since arriving at Bluegrove House she has been thriving and is really enjoying her days here. It’s such a relief to see her happy and cared for. The staff are extremely caring, engaging and supportive. She is enjoying the facilities and activities
and so my nan and her family could not be more pleased. Thank you!
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Review from Sara C (Daughter of Resident) published on 16 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum moved to Bluegrove she has been shown such care and kindness from the carers and that level of care was exceptional when my mum became very unwell. They didn't only show a high level of care and compassion towards my mum, they were very supportive with the same level of care and compassion
to us at a very worrying time. They kept us informed of any changes which was so reassuring to know while we couldn't be with her. We are so lucky to have our mum living at BlueGrove and would highly recommend it to anyone. Thank you.
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Review from Deborah R (Daughter of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Highly recommend Bluegrive House, with exceptional care, health providers and social needs. If you have any anxieties or fears about your decision to make this big move for a loved one, the level of staff abilities is good, great and exceptional.
My mum is on end-of-life care now, and as the changes
happened, they were identified, prepared, and ready for the change to act accordingly.
Excellent managed home from beginning to end.
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Review from Colin M (Son of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, friendly, excellent food and a good TV lounge. Excellent private room with toilet and shower, give good advice with the problems my mother has.
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Review from S H (Daughter of Resident) published on 23 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum became a resident in December 2022. I was very impressed when I visited to see what Bluegrove was like. Mum is well looked after, the staff are caring and friendly. She is now enjoying the company and taking part in activities and enjoys chatting to everyone. She has settled in well. Also, the staff
talk to us about how she is doing and let us know if there are any problems. Cannot praise them enough. Best choice we made as a family, to get her here.
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Review from Helen P (Daughter of Resident) published on 13 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother moved into Bluegrove on the 30th November and in just four weeks we can see a great improvement in her health and well-being. My mother appears happy and content and is no longer at risk of isolation or being taken advantage of from outside influences.
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Review from Mandy B (Daughter of Resident) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing in every way. Thank you for everything you do.
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Review from Sandra S (Daughter of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As her daughter, I found the whole experience of all staff members being very compassionate, relaxed and very committed to taking care of all residents. They made us more than welcome and explained everything in detail. Mum would be looked after and observed 24/7. Phone calls that I have made to Bluegrove
House to find out how mum was, the staff were very polite and reassured me that she was settling in well. I and my husband are very pleased with the whole experience to know that she is being looked after so well.
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Review from I S (Power of Attorney of Resident) published on 19 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff are very professional and caring, considerate and thoughtful and maintained frequent communications in an end-of-life situation.
Additionally, in prior years, had provided excellent care with compassion for the person in care.
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Review from Ronald L (Brother of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I have been here the staff have been so pleasant and cheerful and helpful and any of my relatives say the same and thank you all for looking after my sister so well and I mean everything I wrote and thank you all.
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Review from Kelly F (Daughter of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is well cared for happy and safe.
The food is excellent.
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Review from Audrey S (Niece of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home - my aunt is cared for extremely well when we visit. So pleased for her. The staff are extremely caring and friendly - always have a chat with them.
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Review from Lynda A (Sister of Resident) published on 15 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am the sister of a resident and I visit him regularly. I find the staff very friendly and helpful. He is happy at Bluegrive House, apart from there is no gym or no keep fit classes for the younger residents. My brother is 67, so because of this, he gets very bored.
Reply from Pamella Clarke-Dayes, Manager at Bluegrove HouseThank you for taking the time to review Bluegrove House, and we are pleased that you rate our overall experience as very good. We have a daily, weekly and monthly activity programme, which includes Zest. The programme has been arranged with our resident's input. We also have one-to-one activities but respect our resident's wishes if they don't wish to participate. We are happy to discuss all aspects of our care at a mutually convenient time.
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Review from Mitchell S (Son of Resident) published on 14 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just feel a good home. My mother seems very happy the staff are nice and attentive.
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Review from Helen W (Friend of Resident) published on 13 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the minute you enter, Bluegrive House looks clean, smart and professional. Staff are friendly and helpful, and our friend, who is a resident, says everyone is very kind to her. She would, however, like to meet other residents and have a choice of foods more suitable to her taste.
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Review from T R (Son of Resident) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my mother I feel that she is in professional help and it is a perfect home.
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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Bluegrove House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.756 for Bluegrove House is calculated as follows: ( (183 Excellents x 5) + (52 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 238 Ratings = 4.756
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bluegrove House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Pamella Clarke-Dayes

Job Title: Manager

Manager of Bluegrove House

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bluegrove House to verify any information. View our terms and conditions. Bluegrove House has an Enhanced Service - more info.