Bluegrove House

My grandma has been a resident for just under a month. The care and compassion shown to her and myself has been amazing. Thank you to everyone for welcoming her.

The staff are very caring and supportive. The rooms are clean and my friend is kept very clean.

My father has been at the home for two years now. The experience thus far has been very positive and we are extremely grateful to the staff for making my father's stay here a comfortable one. The staff are very attentive and caring which we truly appreciate.

Very helpful, all staff are very accommodating, easy to approach and willing to help and assist when possible.

I am very happy with Bluegrove House as a home for my good friend. The staff are warm and friendly and make an extra effort to make sure that she is well and her needs are met. They are careful at keeping an eye on any changes to her health and any concerns have been attended to promptly and recorded. My friend loves the food there and her room. I am always happy to see members of staff making her smile.

My mum came to the care home on 22nd February 2023. She was in another care home for 2.5 years until September 2022. She wanted to come home, she hated it, crying and depressed. She was in her own house from September 2022 to 22nd February 2023, but depressed, lonely etc. Since going to Bluegrove, she is thriving, happy, laughing and loves it there. Thank you Bluegrove, you have given my brother and i our lives back, in four years. The care team are wonderful, the manager always caring, everyone cares. Thank you.

My nan was in another care home but was not happy there. Since arriving at Bluegrove House she has been thriving and is really enjoying her days here. It’s such a relief to see her happy and cared for. The staff are extremely caring, engaging and supportive. She is enjoying the facilities and activities and so my nan and her family could not be more pleased. Thank you!

Since my mum moved to Bluegrove she has been shown such care and kindness from the carers and that level of care was exceptional when my mum became very unwell. They didn't only show a high level of care and compassion towards my mum, they were very supportive with the same level of care and compassion to us at a very worrying time. They kept us informed of any changes which was so reassuring to know while we couldn't be with her. We are so lucky to have our mum living at BlueGrove and would highly recommend it to anyone. Thank you.

Excellent managed home from beginning to end.

Excellent staff, friendly, excellent food and a good TV lounge. Excellent private room with toilet and shower, give good advice with the problems my mother has.

Mum became a resident in December 2022. I was very impressed when I visited to see what Bluegrove was like. Mum is well looked after, the staff are caring and friendly. She is now enjoying the company and taking part in activities and enjoys chatting to everyone. She has settled in well. Also, the staff talk to us about how she is doing and let us know if there are any problems. Cannot praise them enough. Best choice we made as a family, to get her here.

My mother moved into Bluegrove on the 30th November and in just four weeks we can see a great improvement in her health and well-being. My mother appears happy and content and is no longer at risk of isolation or being taken advantage of from outside influences.

Amazing in every way. Thank you for everything you do.

As her daughter, I found the whole experience of all staff members being very compassionate, relaxed and very committed to taking care of all residents. They made us more than welcome and explained everything in detail. Mum would be looked after and observed 24/7. Phone calls that I have made to Bluegrove House to find out how mum was, the staff were very polite and reassured me that she was settling in well. I and my husband are very pleased with the whole experience to know that she is being looked after so well.

Additionally, in prior years, had provided excellent care with compassion for the person in care.

Every time I have been here the staff have been so pleasant and cheerful and helpful and any of my relatives say the same and thank you all for looking after my sister so well and I mean everything I wrote and thank you all.

The food is excellent.

Lovely care home - my aunt is cared for extremely well when we visit. So pleased for her. The staff are extremely caring and friendly - always have a chat with them.

I am the sister of a resident and I visit him regularly. I find the staff very friendly and helpful. He is happy at Bluegrive House, apart from there is no gym or no keep fit classes for the younger residents. My brother is 67, so because of this, he gets very bored.

Just feel a good home. My mother seems very happy the staff are nice and attentive.