Bluegrove House

325 Southwark Park Road, Bermondsey, London SE16 2JN
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9.8 75 Reviews
  • Bluegrove House, London
Bluegrove House care home in Bermondsey offers compassionate care in a friendly setting.

The care home, operated by Agincare, has a team of trained staff to support people with complex conditions including those with dementia.

A hairdressing salon, games room and library are just some of the facilities at the care home.

Delicious, nutritious meals are prepared for residents at the home.
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Care Provided by Bluegrove House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1650
  • Self-Funded Residential Dementia Care: £1450 – £1750
  • RESPITE Self-Funded Residential Care: £1550 – £1850
  • RESPITE Self-Funded Residential Dementia Care: £1650 – £1900

Our Care Home fees are all-inclusive. This includes, but is not limited to:
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.


In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.

These prices are only a guideline, please contact Bluegrove House to find out the exact price for your requirements.

Contact Bluegrove House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bluegrove House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Pamella Clarke-Dayes (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (48)

Bluegrove House Reviews (75)

9.8

Bluegrove House has a Review Score of 9.8 (9.773) out of 10, based on 13 reviews in the last 2 years.
Over all time Bluegrove House has 75 reviews.

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Review from Michael T (Son of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so delighted to be able to give a review on the bluegrove care home. Honestly I was a carer for my dad and before he went into a care home I viewed quite a few in the south London area. Bluegrove care home is hands down the best I've ever come across the staff are amazing my mother who is a resident
there is very difficult to deal with and they handle her so well I would call it magic. I have personally heard and seen incidents in the care hole which are very challenging to do with the staff there are so professional and so well trained dealing with situations in such a successful respectful careful manner. I'm pretty sure by now I've met everybody the managers are all super light so helpful so professional you have to wonder do they ever have a bad day. I would recommend this care home to anybody who wants their loved ones to be looked after in a very high respectful professional manner.
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Review from C B (Son of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly care staff always stop for a chat while I'm there, Mum likes them all and they like her. Verry happy overall keep it up.
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Review from Julie L (Niece of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I work myself in a Nursing home and I can say I was very impressed with the care and *** of the staff. My uncle is end of life and I asked if he could go back to the home to spend his last few months there 100% YES so Happy
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Review from Michael H (Son of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been resident in Bluegrove for 6 months. In my opinion she has experienced excellent care and is well looked after by all of the team for which they have my greatest thanks.
My mother appears to be very happy there and we are certainly made welcome on every visit.
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Review from Anita F (Daughter of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home staff are very passionate about what they do,they are caring and attentive towards the clients they look after,attending to all there needs,showing compassion to all,dealing with activities ,helping with feeding,showering .
The staff all have bubbley personality's nothing is to much trouble
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Review from Ingrid T (Friend of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to take a moment to share my thoughts on Bluegrove Agincare home where my friend resides .
As a family friend it is essential for me to express my appreciation for the care he received.
From my first visit I was impressed with the cleanliness and the welcoming atmosphere ,The manager's,The
staff's are exceptionally friendly.
I would like to say thanks to everyone at Bluegrove Agincare.
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Review from Lisa S (Granddaughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident at Bluegrove since late 2024 and we are extremely happy with the care she is given. All the carers are very friendly and are always have a smile to greet you. They have various ongoing activities throughout the week and the christmas carol singers at the christmas
party was a treat!


Communication is great and nothing is too much trouble.


I would highly recommend!

Reply from Emily Fraher, Marketing Executive at Bluegrove House
Thank you so much for your wonderful feedback. We're so glad to hear that your Grandmother is receiving excellent care at Bluegrove and that you're happy with the activities and communication. It's…read more
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Review from Christine B (Niece of Resident) published on 9 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at Bluegrove House for eighteen months and is really settled there. She has made friends and is happy and very well looked after by the kind and caring staff. All the staff are friendly and always have time to speak and give any help and advice when asked. Thank you for looking after
her so well.
Reply from Emily Fraher, Marketing Executive at Bluegrove House
Thank you for taking the time to leave a review. We will pass on your kind words to the team. It's wonderful to know your aunty is happy here - we truly appreciate your feedback.
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Review from Stevie N (Granddaughter of Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma has been a resident for just under a month. The care and compassion shown to her and myself has been amazing. Thank you to everyone for welcoming her.
Reply from Emily Fraher, Marketing Executive at Bluegrove House
Thank you for taking the time to leave a review. We will pass on your kind words to the team.
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Review from Adrienne G (Sister of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very welcoming place to reside.
Relaxing and calming.
Reply from Emily Fraher, Marketing Executive at Bluegrove House
Thank you for taking the time to leave a review. We will pass on your kind words to the team.
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Review from Anne U (Friend of Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring and supportive. The rooms are clean and my friend is kept very clean.
Reply from Emily Fraher, Marketing Executive at Bluegrove House
Thank you for taking the time to leave a review. We will pass on your kind words to the team.
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Review from Michael C (Son of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at the home for two years now. The experience thus far has been very positive and we are extremely grateful to the staff for making my father's stay here a comfortable one. The staff are very attentive and caring which we truly appreciate.
Reply from Pamella Clarke-Dayes, Registered Home Manager at Bluegrove House
Thank you so much for your lovely feedback, we will share this with our team.
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Review from L S (Daughter of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as I walked into the care home I could tell it was very nice in there also the staff are very nice too.
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Review from Y W (Daughter of Resident) published on 27 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful, all staff are very accommodating, easy to approach and willing to help and assist when possible.
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Review from S G (Friend of Resident) published on 20 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with Bluegrove House as a home for my good friend. The staff are warm and friendly and make an extra effort to make sure that she is well and her needs are met. They are careful at keeping an eye on any changes to her health and any concerns have been attended to promptly and recorded.
My friend loves the food there and her room. I am always happy to see members of staff making her smile.
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Review from Jacqueline M (Daughter of Resident) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to the care home on 22nd February 2023. She was in another care home for 2.5 years until September 2022. She wanted to come home, she hated it, crying and depressed. She was in her own house from September 2022 to 22nd February 2023, but depressed, lonely etc. Since going to Bluegrove, she
is thriving, happy, laughing and loves it there. Thank you Bluegrove, you have given my brother and i our lives back, in four years. The care team are wonderful, the manager always caring, everyone cares. Thank you.
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Review from S M (Granddaughter of Resident) published on 11 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan was in another care home but was not happy there. Since arriving at Bluegrove House she has been thriving and is really enjoying her days here. It’s such a relief to see her happy and cared for. The staff are extremely caring, engaging and supportive. She is enjoying the facilities and activities
and so my nan and her family could not be more pleased. Thank you!
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Review from Sara C (Daughter of Resident) published on 16 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum moved to Bluegrove she has been shown such care and kindness from the carers and that level of care was exceptional when my mum became very unwell. They didn't only show a high level of care and compassion towards my mum, they were very supportive with the same level of care and compassion
to us at a very worrying time. They kept us informed of any changes which was so reassuring to know while we couldn't be with her. We are so lucky to have our mum living at BlueGrove and would highly recommend it to anyone. Thank you.
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Review from Deborah R (Daughter of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Highly recommend Bluegrive House, with exceptional care, health providers and social needs. If you have any anxieties or fears about your decision to make this big move for a loved one, the level of staff abilities is good, great and exceptional.
My mum is on end-of-life care now, and as the changes
happened, they were identified, prepared, and ready for the change to act accordingly.
Excellent managed home from beginning to end.
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Review from Colin M (Son of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, friendly, excellent food and a good TV lounge. Excellent private room with toilet and shower, give good advice with the problems my mother has.
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Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Bluegrove House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.773 for Bluegrove House is calculated as follows: ( (121 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 154 Ratings = 4.773
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bluegrove House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Pamella Clarke-Dayes

Job Title: Manager

Manager of Bluegrove House

Frequently Asked Questions about Bluegrove House

What types of Care is Bluegrove House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bluegrove House have?

There are 48 Single Rooms.

What are the Facilities & Services at Bluegrove House?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bluegrove House to the centre of London?

4.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bluegrove House to verify any information. View our terms and conditions. Bluegrove House has an Enhanced Service - more info.