Bluegrove House

From the minute you enter, Bluegrive House looks clean, smart and professional. Staff are friendly and helpful, and our friend, who is a resident, says everyone is very kind to her. She would, however, like to meet other residents and have a choice of foods more suitable to her taste.

Visiting my mother I feel that she is in professional help and it is a perfect home.

I would like to thank the staff for the brilliant service and party put together to celebrate. I would like to thank my brother's carer for their help. Thank you to the manager and all the staff for your service and support.

I am very pleased my mother has moved into the home, all staff are polite and welcoming, easy to approach to discuss concerns, my mother has dementia and arthritis which has affected her mobility in getting around, she can be extremely rude and challenging but staff have been extremely patient and caring to support her, they report to you straight away about any falls or issues and always there to support family members. Thank you all.

The Jubilee Weekend was fantastic. My friend enjoyed the afternoon tea gathering on Thursday and then on Friday lunch. I was invited to enjoy another celebration. The place was full of flags and bunting, loads of tasty food served to us, and lively music, dancing and sing-along songs. It was such a beautiful day, and many of us were out in the garden. Staff were continually including those who seemed on their own, and took hands and walked around the garden to settle some residents. Total fun, along with total care. So huge thanks to a wonderful team of staff.

My partner settled in really well. When I visit, he is usually taking part in the activities, which I'm really pleased with.

My mum has dementia and can't be at home. She needs 24-hour care. Bluegrove gives her reassurance, comfort and care. The staff are caring, understanding and professional. The manager is approachable, fair and accommodating. I am relieved my mum is looked after.

Bluegrove has cared for my aunt for a long time. They have managed her dementia in a kind and sympathetic way as I know my aunt can be very difficult. The staff and management have always had their client's best interests at heart. I cannot thank them enough.

Very happy! The staff are helpful and convivial while being professional.

The friend that I visit is very frail. The staff are kind, friendly and caring and my friend appreciates that very much. When there have been any health issues quick attention has been taken to ensure appropriate medical treatment. My friend also enjoys the social and other events organised. The room decor could be improved.

I was worried that moving her into a care home would simply replace the anxiety of her being at home alone with the stress of whether she is being looked after well - this has not been the case, and I feel confident she is getting the care she needs.

My mum who has dementia has settled into Bluegrove extremely well with the help of all the staff. Her key worker has been so helpful, patient and understanding. We are so pleased with how mum is getting on. We knew this was going to be a hard process but thanks to the staff they have made this so much easier for us as a family, knowing how well she is being cared for.

My mum has been at Bluegrove House for just over a month and has settled in very well. She has a lovely room and is well cared for. The staff are very attentive and nothing is too much trouble. Staff are always available to talk to and if they can’t help or answer particular questions they will find someone who can. During visits, she always tells us how nice the staff are. She has already made friends with other resident's and enjoys their time together in the tv lounge and at mealtimes.

Our mum has been at Bluegrove for over a year now as she has dementia. Yesterday mum had a bit of a dip and was extremely confused, upset and distressed. I feel like I need to write this review as I can honestly say that the care and support that was given to my mum and me yesterday evening was so lovely. I am not sure if a can name the staff who supported my mum but they know who they are and they were truly wonderful and cannot thank them enough.

My Aunt has been in the care of Bluegrove for many years now and is probably their longest serving resident. They are a very caring team and continue to look after her extremely well. As I live such a distance away, it is very reassuring to know that she is in safe hands.

My friend has been living in Bluegrove House for just over 6 months. We are satisfied with the care which she receives. Her room is very pleasant, clean and comfortable and so are the communal areas. Food is freshly prepared on the premises and it is tasty and of good quality. My friend particularly enjoys Bluegrove House parties and loves dancing to music. Thank you to all staff for looking after her!

This care home is one of the best care homes I have been to as they are caring to residents and the family especially the manager she is very helpful and tries her best to make sure everyone is happy and she is professional. My grandfather is very happy in the home and looks healthy.

My husband has only been in this home for 4 weeks but he has been treated with care and respect.

Friendly staff very efficient.

Nice place. Friendly and they look after my aunt very well.