Bluegrove House

My father has been extremely happy since been in the care home. He is well cared for, the staff are friendly and take good care of him. Blue Grove Home is very clean and tidy. My father did not have an appetite when he moved in and had lost tremendous weight. Now he has a good appetite and has gained weight. He has made friends with the other resident and the staff loves him. He enjoys playing dominos with the staff to keep him entertained. I was so impressed that Father’s Day was celebrated by the care home. I am happy we chose Blue Grove House would recommend 100%.

From the office staff to the day carers I always found them very helpful and sorted any queries promptly. Thank you all.

But very happy.

I would recommend Bluegrove House to anyone. They are very polite carers and very sociable. My Uncle is very happy since being here.

Every time I have visited Bluegrove House the staff has been friendly, professional and very accommodating. My dad is always clean, well dressed and seems happy in his new environment. Due to Covid-19, we were not able to set up or visit the room, however, the staff sent us a video of the room via email that was very reassuring. Thanks to everyone for their help with this difficult transition.

My relative has been in this home for some time and I have never had any concern about the care he received. The management and support worker have provided excellent care for him. I can't thank you all enough. It is a clean and caring environment. Keep it up.

Came up from Sussex to visit a friend. Inital impression was good - no smell, bright and welcoming reception and helpful staff. Our friend's room was spacious, clean and with plenty of family photographs displayed around the room. Our friend looked well, was dressed in appropriate and clean clothes - he seemed quite content. A real effort had been made to make everywhere bright and welcoming - liked the butterflies along the corridors. The staff were all friendly and helpful.

My overall opinion is that Bluegrove has a happy atmosphere that provides a home for residents rather than a place to exist. We, as visitors, felt valued and welcomed.

Keep up with the good work.

This place has been amazing and such a peace of mind for me and my mother. I can assure you that my father has enjoyed his time here for two weeks. Everyone has been so friendly towards my father and the atmosphere is so welcoming, keep up the good work, you are all doing something right.

No complaints whatsoever. Very good staff. Nothing too much trouble for any of them. Great facilities. Plenty of activities.

The home is bright, clean and welcoming. There is a choice of sitting in the lounge with other residents or moving to the other one for some quiet time alone. We also like to walk around the garden together. The staff are always friendly and welcoming.

Bluegrove provided a fantastic, supportive and caring environment both for my Grandpa and support for the family.

The whole place always looks very clean and there is never an unpleasant smell.

For the period my aunty was at the home, she was treated with love and affection. Myself and my cousin dealing with staff found them cordial and professional. There was a constant update of aunty's condition and feedback was always welcome, which was acted upon.

I use the opportunity to thank you everyone - laundry - cleaning care, management - EVERYONE who contributed to aunty's care. Your efforts are truly appreciated and we are forever grateful for meeting such a wonderful bunch of people.

Carers and staff are wonderful. I recommend Bluegrove to anyone.

My Mother was made very welcome when she arrived. There is plenty of staff on duty and the Manager is very helpful. The staff show a personal interest in the resident's needs and what they like to do before in their lives and try to carry these on if possible. My Mu is always clean and tidy and her room and bathroom is always spotless. The food is good and there's always fresh fruit in the TV lounge.

It was so inviting to come into Bluegrove House today as there were drinks, fruits for everyone who enters magazines. The main lounge had lots of activities on display, books for example quiz, books, wordsearch it was very inviting. All staff were friendly and approachable. Thank you and keep it up.

My father-in-law moved to Bluegrove recently and the change in him has been amazing to witness! He is more confident, happier, feels safe and secure and is interacting well with other residents and staff alike. He's now eating three meals a day, sleeping well and taking care of himself whereas before he would forget or refuse to eat. The staff have been amazing and there always seems to be some activity going on which he gets involved in. His room is spacious and we've been able to move some furniture in so it looks and feels more like a bedsit than a room in a care home. He has an ensuite including a shower so he has privacy. The home itself is well laid out with a number of different areas for guests including a wonderful lounge area complete with piano, bird and fish. There is also easy access to a lovely (and secure) garden. This layout gives the sense of freedom as guests can move from one area to another and aren't just sitting in one room all day (unless they prefer to).

Bluegrove House is excellent in every way, from food to staff. Clean, well furnished, rooms are good. The home is a happy place.