
My dad is happy and well cared for. The food is good and the home comfortableWilliam W(Son of Resident/Service User)

Everyone is very caring and helpful. Could not ask for any better.J C(Daughter of Resident/Service User)

the level of care and the attention to detail is nothing short of perfection.Brian F(Partner of Resident/Service User)

My dad is happy and well cared for. The food is good and the home comfortableWilliam W(Son of Resident/Service User)

Everyone is very caring and helpful. Could not ask for any better.J C(Daughter of Resident/Service User)

the level of care and the attention to detail is nothing short of perfection.Brian F(Partner of Resident/Service User)

Lyle House, in Roehampton close to Richmond Park, is a modern care home for up to seventy residents. The home offers residential and dementia care within a homely setting, as well as short-term respite care. Staffed by a team of well-trained and dedicated care professionals, Lyle House offers high standards of personalised care.
Residents enjoy a range of daily activities tailored to their individual preferences from games and entertainment to crafts...
Care Provided by Lyle House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.
The price(s) shown are provided by the care home. Contact Lyle House Care Home for full pricing details and T&Cs.
Contact Lyle House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Jo Hack (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (69)
Visiting
- Visitors welcome at any time
Parking
- There is a car park onsite and available in surrounding residential streets.
Lyle House Care Home Reviews (73)
Lyle House Care Home has a Review Score of 9.4 (9.421) out of 10, based on 10 reviews in the last 2 years.
Over all time Lyle House Care Home has 73 reviews.
I did it on my own for so long so know I needed respite, and was also nervous of letting go, but, the heavens opened and LYLE HOUSE, appeared! I really don't know if I have enough room to say what I really feel, but I'll say, This is the Best care home Ever! EVERYONE IS FANTASTIC, it takes a village and this one was mine
Thank you to Everyone at Lyle House, you're the absolute BEST! ME and Mum love you x
Thank you so much for sharing such a heartfelt and touching review. Your words mean an incredible amount to everyone at Lyle House.
We recognise the dedication, love and commitment it takes to care for a loved one, and we are truly honoured that you trusted us to support both you and your mum....
I visit Mum every week and always find her well and sitting with her friends. She is generally happy in Lyle House and the staff are very caring towards her. I have always found the home clean and tidy, and all the staff welcoming and pleasant.
We are delighted to hear that your mum is happy, spending time with her friends and enjoying life at the home. It is wonderful to know that you feel reassured when you visit and that you have found our team to be caring,...
Whenever I've had any questions or concerns about her care, they've always been dealt with promptly and professionally. The vast majority of the staff truly care about the residents' wellbeing, and the senior carers, in particular, are very good.
Before Mum moved to Lyle House, I viewed many care homes, and none of them compared favourably.
Most importantly, I know she's safe, well cared for, treated with kindness and dignity, and I can visit whenever I want.
Is it perfect? No. But would I rather my mum was anywhere else? Also no.
If you're looking for a care home for someone you love, I honestly don't think you'd find many places better than Lyle House.
We truly appreciate your kind words and the trust you have placed in us since your mum joined our home in February 2020. We understand how difficult it can be to see a loved one's dementia...
They take good care of her and make sure she is safe and happy .
Recently my aunt had a fall and the quick response in making sure she was comfortable while waiting for an ambulance was brilliant
So now she's back at the care home she can now move on with her recovery and I know that the staff will look after her Thank you all x
We're pleased to hear that your aunt feels safe and happy at Lyle House. It's wonderful to know that our team was able to respond quickly and provide comfort and support...
Kind regards sandra
Thank you for taking the time to leave your review for Lyle House Care Home. Your lovely feedback and kind words are appreciated. and we are so pleased your visit was such a positive experience and that your aunt is happy and well cared for. Your thoughtful comments will be shared with the staff, and we know they will really appreciate your recognition of their hard work and dedication.
You go above and beyond, time after time, in ways that may seem small to you but mean the world to those in your care. You bring dignity, warmth, and joy into a place where it is most needed, and you do it with a genuine heart.
Thank you.
Thank you for leaving a heartfelt review for Lyle House. We truly appreciate your kind words and comments.
The care home has been very helpful, clean and welcoming.
Thank you for taking the time to write a review for Lyle House, we are delighted to hear how happy you are with our care for your loved one. We appreciate your feedback. Warm regards,
My siblings and I rest easy knowing that our Mother is well extremely cared for. The home has a lovely family feel, and that very much comes across in the way staff and residents interact. The surroundings are welcoming, the food is terrific and the staff, without exception, are extremely dedicated caring individuals.
Regular activities and excursions are available. Last week a member of staff took Mum to Barnes Common, which she thoroughly enjoyed.
At the end of the day later life catches up with all of us, and, when my time comes, if I am lucky enough to get a place at Lyle House, I'll be a very happy chap.
In summary, an exceptional place to live. A warm friendly family environment, backed up exceptionally friendly staff, plenty of good food and stimulating activities.
Five stars all the way. Thankyou for taking such good care of Mum.
Thank you for taking the time to leave a review for Lyle House Care Home. It's wonderful to hear how happy your Mother is with us.
Everyone at Lyle House has been so welcoming and helpful during my mother's move into Lyle House. I'm delighted that she has started eating and drinking again now that she's moved in. And I'm most impressed by the constant care given to all residents during the day.
Thank you for taking the time to write a review for Lyle House, we are delighted to hear how happy you are with our care for your Mother.
I stayed for a week in respite care. My overall impression was excellent. I didn't take part in the activities because of my condition, although invited to do so, so couldn't comment here. I have a special diet and so provided much of my own food which staff were very good in assisting me with, hence satisfactory. If in for longer I'm sure the kitchen would be able to provide food more suitable for my diet.
I would like to say a huge thank you to the team at Lyle House Care Home for the support and opportunity to leave London and meet other members of my family in Russia. I was reassured that my mum would be happy, content and well thanks to the hard work and dedication of the staff. Lots of thanks to everybody!
Thank you for your kind words, it was an honour to care for your mum while you re-connected with your family in Russia. We are very happy to have Mum back again, anytime you need a respite!
Staff are very happy when we walk in and it continues until I leave. It's clean and tidy when visiting and my wife seems to be happy.
Thank you for your kind words, we're always happy to see you but not as happy as your wife is!
I am very happy with the treatment my mother is receiving at Lyle House. The staff are all very kind and helpful.
Thank you for taking the time to leave your review for Lyle House Care Home. We appreciate your feedback and positive comments regarding the care we are providing for your mother. Your comments will be shared with the staff.
A very clean environment with freshly cooked food every day, there is plenty to eat. Also, there is a café and a little pub as well with outside seating areas in the garden and lots of space for all of the residents. A fantastic environment for the residents.
Thank you so much for taking the time to leave a review for Lyle House Care Home. Your lovely comments and positive feedback will be shared with the staff team.
Mum has been at Lyle House since January and the lift has been out of action twice leaving her and others stranded on the third floor, one lift for seventy residents and staff is inadequate. Poor communication with staff. Lengthy waits for medical issues to be addressed. Total lack of engagement from staff with residents (often seen on their phones - not leading activities). Manager and her deputy have been quick to respond to complaints but impossible for them to oversee true picture daily. I have found dirty clothes put back in Mum's wardrobe.
Thank you for your feedback, we completely understand the frustrations surrounding the lift and we have fed this back to the Maintenance Dept in Head Office to ensure that we have faster response times to emergency situations, should anything occur in the future. Our management has an open-door...
Staff extremely friendly and compassionate to my brother.
Thank you!
Thank you for your glowing review of our staff and care. We adore your brother, and so do the other residents! His sense of humour is second to none and he lights up every room he's in!
Mum moved in Feb and I am very happy the way she has settled in. Staff are very nice never seen her so happy was not sure how she would accept the change after 20 years alone at home.
Thank you for your lovely words, and for allowing us to provide care and support to your mother. She is such a pleasant woman, and we are fortunate to have her with us. We look forward to helping her settle in further to life at Lyle House, encouraging her to build friendships and join in with our activities program!
The home is very clean and the staff are friendly and helpful, keeping me informed about what my dad is up to. He is very settled in the environment, he joins in activities and goes on small outings as well.
Thank you for your lovely words, and for allowing us to provide care and support to your father. He is such a lively gentleman, and we are fortunate to have him with us. Additionally, thank you for providing us invaluable volunteer assistance, and local knowledge to expand our activities program - you have been both kind and generous with your time.
Lyle House tries to maintain an adequate level of staff, but like all institutions experience shortages at times due to personnel leaving to cut travel times, or earn a little more. This has resulted in difficulties with home managers. The lack of a regular receptionist means others have to cover. This must lead to staff stress. So sometimes I do have difficulty understanding what some staff are saying due to their speech patterns, and my partial deafness.
Thank you so much for taking the time to leave a review. Your feedback is much appreciated and next time you are at Lyle House, we welcome you to please speak to us about any issues. Warm Regards.
Lyle House Care Home have made the move for my mother who has dementia into residential care a good experience. They have helped her settle in very well. The staff are respectful and caring. The home is clean and they provide good quality food with choices each day.
Thank you so much for taking the time to write a wonderful review. We are pleased to hear that you have been happy with the care and time our staff have given to your mother, and your review will be shared with our staff team. Best regards,
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (54) & Events (0)
- 25 Aug 2026
What an incredible day we had, as we celebrated our Summer Party on Saturday 22nd August! We were delighted to open our doors to our wonderful families and local community,...
- 21 Aug 2026
As part of Our Roehampton Community Week, we were delighted to welcome SEN Unity into our home! Our guests enjoyed a special cinema experience in our very own Cinema, complete...
- 19 Aug 2026
Our residents had a fantastic time taking part in a fun bird themed target floor game! The aim was simple… get as many points as possible and reach that highest...
There are no upcoming events for Lyle House Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Lyle House Care Home.
Meet the Team (2)

Jo Hack is our Home Manager at Lyle House Care Home. Jo is committed and passionate about getting to know each resident and their family individually in order to deliver the highest standards of care. She operates an open-door policy and welcomes families to have a chat.

Katelyn is the Senior Customer Relations Manager here at Lyle House Care Home. Katelyn really loves getting to know the residents and their families and making Lyle House a home from home. She loves helping new residents settle in and seeing them flourish as they get to know the other residents.
Frequently Asked Questions about Lyle House Care Home
What types of Care is Lyle House Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Lyle House Care Home have?
There are 70 Single Rooms.
What are the Facilities & Services at Lyle House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Lyle House Care Home to the centre of London?
5.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lyle House Care Home to verify any information. View our terms and conditions. Lyle House Care Home has an Enhanced Service -more info.