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Lyle House Care Home

207 Arabella Drive, London SW15 5LH
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My dad is happy and well cared for. The food is good and the home comfortableWilliam W(Son of Resident/Service User)
Lyle House Care Home, London
Everyone is very caring and helpful. Could not ask for any better.J C(Daughter of Resident/Service User)
Lyle House Care Home, London
the level of care and the attention to detail is nothing short of perfection.Brian F(Partner of Resident/Service User)
Lyle House Care Home, London

Lyle House, in Roehampton close to Richmond Park, is a modern care home for up to seventy residents. The home offers residential and dementia care within a homely setting, as well as short-term respite care. Staffed by a team of well-trained and dedicated care professionals, Lyle House offers high standards of personalised care.

Residents enjoy a range of daily activities tailored to their individual preferences from games and entertainment to crafts...  

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Care Provided by Lyle House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,800From £1,850
Residential Dementia CareFrom £1,800From £1,850

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

Contact Lyle House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jo Hack (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (69)

Visiting

  • Visitors welcome at any time

Parking

  • There is a car park onsite and available in surrounding residential streets.

Lyle House Care Home Reviews (73)

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9.4

Lyle House Care Home has a Review Score of 9.4 (9.421) out of 10, based on 10 reviews in the last 2 years. Over all time Lyle House Care Home has 73 reviews.

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Review from Beverley C (Daughter of Resident) published on 29 July 2026 Submitted via Website
Overall Experience
I've been a carer, without help for 7 years!
I did it on my own for so long so know I needed respite, and was also nervous of letting go, but, the heavens opened and LYLE HOUSE, appeared! I really don't know if I have enough room to say what I really feel, but I'll say, This is the Best care home Ever! EVERYONE IS FANTASTIC, it takes a village and this one was mine

Thank you to Everyone at Lyle House, you're the absolute BEST! ME and Mum love you x

Reply from Lauren Digby, Customer Relations Manager at Lyle House Care Home

Thank you so much for sharing such a heartfelt and touching review. Your words mean an incredible amount to everyone at Lyle House.

We recognise the dedication, love and commitment it takes to care for a loved one, and we are truly honoured that you trusted us to support both you and your mum....  

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Review from L F (Daughter of Resident) published on 29 July 2026 Submitted via Website
Overall Experience

I visit Mum every week and always find her well and sitting with her friends. She is generally happy in Lyle House and the staff are very caring towards her. I have always found the home clean and tidy, and all the staff welcoming and pleasant.

Reply from Lauren Digby, Customer Relations Manager at Lyle House Care Home
Thank you for taking the time to share your lovely feedback about Lyle House.

We are delighted to hear that your mum is happy, spending time with her friends and enjoying life at the home. It is wonderful to know that you feel reassured when you visit and that you have found our team to be caring,...  

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Review from Vicky V (Daughter of Resident) published on 29 July 2026 Submitted via Website
Overall Experience
My darling mum has been at Lyle House since February 2020. During that time her dementia has progressed significantly, but I genuinely believe she's as happy and settled as she could be.
Whenever I've had any questions or concerns about her care, they've always been dealt with promptly and professionally. The vast majority of the staff truly care about the residents' wellbeing, and the senior carers, in particular, are very good.
Before Mum moved to Lyle House, I viewed many care homes, and none of them compared favourably.
Most importantly, I know she's safe, well cared for, treated with kindness and dignity, and I can visit whenever I want.
Is it perfect? No. But would I rather my mum was anywhere else? Also no.

If you're looking for a care home for someone you love, I honestly don't think you'd find many places better than Lyle House.

Reply from Lauren Digby, Customer Relations Manager at Lyle House Care Home
Thank you so much for taking the time to share such a thoughtful and heartfelt review of Lyle House.

We truly appreciate your kind words and the trust you have placed in us since your mum joined our home in February 2020. We understand how difficult it can be to see a loved one's dementia...  

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Review from T M (Niece of Resident) published on 7 July 2026 Submitted via Website
Overall Experience
I would just like to thank all the staff involved with my aunties care at Lyle house
They take good care of her and make sure she is safe and happy .
Recently my aunt had a fall and the quick response in making sure she was comfortable while waiting for an ambulance was brilliant

So now she's back at the care home she can now move on with her recovery and I know that the staff will look after her Thank you all x

Reply from Lauren Digby, Customer Relations Manager at Lyle House Care Home
Thank you so much for your kind words and for taking the time to share your experience. We really appreciate your feedback.

We're pleased to hear that your aunt feels safe and happy at Lyle House. It's wonderful to know that our team was able to respond quickly and provide comfort and support...  

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Review from Sandra C (Niece of Resident) published on 26 September 2025 Submitted via Website
Overall Experience
Me and my daughter visited my aunt today at around 10.30am my aunt was very well and happy the staff were exceptional so caring all the staff I came into contact with were really lovely and you can tell they really care about the residents they are also lovely to the visitors the care home is very well looked after clean and looks lovely ( I would love to reside there when I'm old enough !!) I am so glad my aunt is so well looked after I think she is very lucky

Kind regards sandra

Reply from Jo Hack, Home Manager at Lyle House Care Home

Thank you for taking the time to leave your review for Lyle House Care Home. Your lovely feedback and kind words are appreciated. and we are so pleased your visit was such a positive experience and that your aunt is happy and well cared for. Your thoughtful comments will be shared with the staff, and we know they will really appreciate your recognition of their hard work and dedication.

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Review from Sabrina P (Friend of Resident) published on 5 September 2025 Submitted via Website
Overall Experience
Your compassion is more than a duty - it's a gift you share so freely, whether through a gentle word, a reassuring smile, or staying that extra moment to make sure someone feels safe and valued.
You go above and beyond, time after time, in ways that may seem small to you but mean the world to those in your care. You bring dignity, warmth, and joy into a place where it is most needed, and you do it with a genuine heart.

Thank you.

Reply from Jo Hack, Home Manager at Lyle House Care Home

Thank you for leaving a heartfelt review for Lyle House. We truly appreciate your kind words and comments.

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Review from J N (Uncle of Resident) published on 7 August 2025 Submitted via Postal Card
Overall Experience

The care home has been very helpful, clean and welcoming.

Reply from Jo Hack, Home Manager at Lyle House Care Home

Thank you for taking the time to write a review for Lyle House, we are delighted to hear how happy you are with our care for your loved one. We appreciate your feedback. Warm regards,

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Review from Darren F (Resident / Service User) published on 15 July 2025 Submitted via Website
Overall Experience
Lyle House is a wonderful, extremely well managed environment. The manager and another member of staff create a great place to work and a lovely place for the residents to live.
My siblings and I rest easy knowing that our Mother is well extremely cared for. The home has a lovely family feel, and that very much comes across in the way staff and residents interact. The surroundings are welcoming, the food is terrific and the staff, without exception, are extremely dedicated caring individuals.
Regular activities and excursions are available. Last week a member of staff took Mum to Barnes Common, which she thoroughly enjoyed.
At the end of the day later life catches up with all of us, and, when my time comes, if I am lucky enough to get a place at Lyle House, I'll be a very happy chap.
In summary, an exceptional place to live. A warm friendly family environment, backed up exceptionally friendly staff, plenty of good food and stimulating activities.

Five stars all the way. Thankyou for taking such good care of Mum.

Reply from Jo Hack, Home Manager at Lyle House Care Home

Thank you for taking the time to leave a review for Lyle House Care Home. It's wonderful to hear how happy your Mother is with us.

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Review from Carol M (Daughter of Resident) published on 9 July 2025 Submitted via Website
Overall Experience

Everyone at Lyle House has been so welcoming and helpful during my mother's move into Lyle House. I'm delighted that she has started eating and drinking again now that she's moved in. And I'm most impressed by the constant care given to all residents during the day.

Reply from Jo Hack, Home Manager at Lyle House Care Home

Thank you for taking the time to write a review for Lyle House, we are delighted to hear how happy you are with our care for your Mother.

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Review from K L (Respite Resident) published on 4 September 2024 Submitted via Postal Card
Overall Experience

I stayed for a week in respite care. My overall impression was excellent. I didn't take part in the activities because of my condition, although invited to do so, so couldn't comment here. I have a special diet and so provided much of my own food which staff were very good in assisting me with, hence satisfactory. If in for longer I'm sure the kitchen would be able to provide food more suitable for my diet.

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Review from Tatiana M (Daughter of Resident) published on 22 August 2024 Submitted via Postal Card
Overall Experience

I would like to say a huge thank you to the team at Lyle House Care Home for the support and opportunity to leave London and meet other members of my family in Russia. I was reassured that my mum would be happy, content and well thanks to the hard work and dedication of the staff. Lots of thanks to everybody!

Reply from Katelyn Coello, Senior Customer Relations Manager at Lyle House Care Home

Thank you for your kind words, it was an honour to care for your mum while you re-connected with your family in Russia. We are very happy to have Mum back again, anytime you need a respite!

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Review from Peter B (Husband of Resident) published on 22 August 2024 Submitted via Postal Card
Overall Experience

Staff are very happy when we walk in and it continues until I leave. It's clean and tidy when visiting and my wife seems to be happy.

Reply from Katelyn Coello, Senior Customer Relations Manager at Lyle House Care Home

Thank you for your kind words, we're always happy to see you but not as happy as your wife is!

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Review from L A (Daughter of Resident) published on 10 July 2024 Submitted via Postal Card
Overall Experience

I am very happy with the treatment my mother is receiving at Lyle House. The staff are all very kind and helpful.

Reply from Jo Hack, Home Manager at Lyle House Care Home

Thank you for taking the time to leave your review for Lyle House Care Home. We appreciate your feedback and positive comments regarding the care we are providing for your mother. Your comments will be shared with the staff.

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Review from G C (Son of Resident) published on 9 July 2024 Submitted via Website
Overall Experience
Lyle House is run by a lovely group of people who are dedicated and on hand during the day and evening.

A very clean environment with freshly cooked food every day, there is plenty to eat. Also, there is a café and a little pub as well with outside seating areas in the garden and lots of space for all of the residents. A fantastic environment for the residents.

Reply from Jo Hack, Home Manager at Lyle House Care Home

Thank you so much for taking the time to leave a review for Lyle House Care Home. Your lovely comments and positive feedback will be shared with the staff team.

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Review from C P (Daughter of Resident) published on 2 July 2024 Submitted via Postal Card
Overall Experience

Mum has been at Lyle House since January and the lift has been out of action twice leaving her and others stranded on the third floor, one lift for seventy residents and staff is inadequate. Poor communication with staff. Lengthy waits for medical issues to be addressed. Total lack of engagement from staff with residents (often seen on their phones - not leading activities). Manager and her deputy have been quick to respond to complaints but impossible for them to oversee true picture daily. I have found dirty clothes put back in Mum's wardrobe.

Reply from Katelyn Coello, Senior Customer Relations Manager at Lyle House Care Home

Thank you for your feedback, we completely understand the frustrations surrounding the lift and we have fed this back to the Maintenance Dept in Head Office to ensure that we have faster response times to emergency situations, should anything occur in the future. Our management has an open-door...  

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Review from Rob M (Brother of Resident) published on 24 June 2024 Submitted via Postal Card
Overall Experience
Great expereince.
Staff extremely friendly and compassionate to my brother.

Thank you!

Reply from Katelyn Coello, Senior Customer Relations Manager at Lyle House Care Home

Thank you for your glowing review of our staff and care. We adore your brother, and so do the other residents! His sense of humour is second to none and he lights up every room he's in!

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Review from Brian C (Son of Resident) published on 20 June 2024 Submitted via Postal Card
Overall Experience

Mum moved in Feb and I am very happy the way she has settled in. Staff are very nice never seen her so happy was not sure how she would accept the change after 20 years alone at home.

Reply from Katelyn Coello, Senior Customer Relations Manager at Lyle House Care Home

Thank you for your lovely words, and for allowing us to provide care and support to your mother. She is such a pleasant woman, and we are fortunate to have her with us. We look forward to helping her settle in further to life at Lyle House, encouraging her to build friendships and join in with our activities program!

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Review from A A (Son of Resident) published on 21 May 2024 Submitted via Website
Overall Experience

The home is very clean and the staff are friendly and helpful, keeping me informed about what my dad is up to. He is very settled in the environment, he joins in activities and goes on small outings as well.

Reply from Katelyn Coello, Senior Customer Relations Manager at Lyle House Care Home

Thank you for your lovely words, and for allowing us to provide care and support to your father. He is such a lively gentleman, and we are fortunate to have him with us. Additionally, thank you for providing us invaluable volunteer assistance, and local knowledge to expand our activities program - you have been both kind and generous with your time.

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Review from Vernon B (Husband of Resident) published on 9 October 2023 Submitted via Website
Overall Experience

Lyle House tries to maintain an adequate level of staff, but like all institutions experience shortages at times due to personnel leaving to cut travel times, or earn a little more. This has resulted in difficulties with home managers. The lack of a regular receptionist means others have to cover. This must lead to staff stress. So sometimes I do have difficulty understanding what some staff are saying due to their speech patterns, and my partial deafness.

Reply from Khadija Kachra, Home Manager at Lyle House Care Home

Thank you so much for taking the time to leave a review. Your feedback is much appreciated and next time you are at Lyle House, we welcome you to please speak to us about any issues. Warm Regards.

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Review from Barbara R (Daughter of Resident) published on 6 October 2023 Submitted via Website
Overall Experience

Lyle House Care Home have made the move for my mother who has dementia into residential care a good experience. They have helped her settle in very well. The staff are respectful and caring. The home is clean and they provide good quality food with choices each day.

Reply from Khadija Kachra, Home Manager at Lyle House Care Home

Thank you so much for taking the time to write a wonderful review. We are pleased to hear that you have been happy with the care and time our staff have given to your mother, and your review will be shared with our staff team. Best regards,

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (54) & Events (0)

News
  • 25 Aug 2026

    What an incredible day we had, as we celebrated our Summer Party on Saturday 22nd August! We were delighted to open our doors to our wonderful families and local community,...

  • 21 Aug 2026

    As part of Our Roehampton Community Week, we were delighted to welcome SEN Unity into our home! Our guests enjoyed a special cinema experience in our very own Cinema, complete...

  • 19 Aug 2026

    Our residents had a fantastic time taking part in a fun bird themed target floor game! The aim was simple… get as many points as possible and reach that highest...

Upcoming Events

There are no upcoming events for Lyle House Care Home.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for Lyle House Care Home.

Meet the Team (2)

Jo Hack
Jo HackJob Title:Home Manager

Jo Hack is our Home Manager at Lyle House Care Home. Jo is committed and passionate about getting to know each resident and their family individually in order to deliver the highest standards of care. She operates an open-door policy and welcomes families to have a chat.

Katelyn Escoto Coello
Katelyn Escoto CoelloJob Title:Senior Customer Relations Manager

Katelyn is the Senior Customer Relations Manager here at Lyle House Care Home. Katelyn really loves getting to know the residents and their families and making Lyle House a home from home. She loves helping new residents settle in and seeing them flourish as they get to know the other residents.

Frequently Asked Questions about Lyle House Care Home

What types of Care is Lyle House Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lyle House Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Lyle House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Lyle House Care Home to the centre of London?

5.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lyle House Care Home to verify any information. View our terms and conditions. Lyle House Care Home has an Enhanced Service -more info.