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Lyle House Care Home

207 Arabella Drive, London SW15 5LH
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My dad is happy and well cared for. The food is good and the home comfortableWilliam W(Son of Resident/Service User)
Lyle House Care Home, London
Everyone is very caring and helpful. Could not ask for any better.J C(Daughter of Resident/Service User)
Lyle House Care Home, London
the level of care and the attention to detail is nothing short of perfection.Brian F(Partner of Resident/Service User)
Lyle House Care Home, London

Lyle House, in Roehampton close to Richmond Park, is a modern care home for up to seventy residents. The home offers residential and dementia care within a homely setting, as well as short-term respite care. Staffed by a team of well-trained and dedicated care professionals, Lyle House offers high standards of personalised care.

Residents enjoy a range of daily activities tailored to their individual preferences from games and entertainment to crafts...  

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Care Provided by Lyle House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,800From £1,850
Residential Dementia CareFrom £1,800From £1,850

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

Contact Lyle House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jo Hack (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (69)

Visiting

  • Visitors welcome at any time

Parking

  • There is a car park onsite and available in surrounding residential streets.

Lyle House Care Home Reviews (73)

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9.4

Lyle House Care Home has a Review Score of 9.4 (9.421) out of 10, based on 10 reviews in the last 2 years. Over all time Lyle House Care Home has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from Angela H (Daughter of Resident) published on 19 March 2021 Submitted via Website
Overall Experience
Lyle House is a fantastic residential care home for dementia and Alzheimer's.
My dad has been a resident since October 2020 and has settled well since being there. He is mixing with the other residents and is less anxious. He was deteriorating at home, but is calmer and settled with the care of the staff at Lyle House.
They are aware of the needs of the residents and provide a lot of hard work, support and care.
There are always activities and things to do and make an effort on all occasions.

Lyle House is clean, welcoming, bright and cheerful.

Reply from Paul Morris, Home Manager at Lyle House Care Home

Thank you for taking the time to write a review for Lyle House Care Home. Your father has settled so well with us here at Lyle House, it is a pleasure to care for him as part of our Lyle House family.

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Review from Jacqui B (Daughter of Resident) published on 17 March 2021 Submitted via Website
Overall Experience

Since day one Lyle House have made not just Mum feel at home but also us as her family. The atmosphere is very warm and welcoming. Nothing is to much trouble, the staff are all very friendly and helpful. The home is like one lovely little community. Clean warm and inviting.

Reply from Paul Morris, Home Manager at Lyle House Care Home

Thank you for taking the time to leave a review for Lyle House Care Home, it is a pleasure to care for your mother as part of our Lyle House family.

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Review from Charlotte B (Daughter of Resident) published on 9 October 2020 Submitted via Website
Overall Experience

Beautiful place with beautiful people - made Mum feel welcome from the minute we walked in for her week of respite. The home is like a 5* hotel, not like any other care home we have visited, highly recommend.

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Review from Molly G (Friend of Resident) published on 11 September 2020 Submitted via Website
Overall Experience
Why did you get rid of such a lovely receptionist? I enjoyed coming in, even waiting to be connected on the phone the young lady was so kind and thoughtful. She cared! She made me and my family feel at ease and always answered our questions. I'm very disappointed that she is not a receptionist anymore. The old manager was not nice at all. The home is understaffed and the best people are worked to the bone.

Beautiful home and lovely surroundings, I must say and the food is fantastic!

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Review from Lorna H (Daughter of Resident) published on 7 September 2020 Submitted via Website
Overall Experience
Your overall care is outstanding and on my visit, I felt extremely comfortable in the way it was carried out, it was calming and though we were self-distancing I felt close to my relative.
We were welcomed with a drink which I thought was a kind gesture.
I was pleased to meet several members of staff who l felt were very compassionate toward my relative and ourselves.

Thank you and l look forward to my next visit.

Reply from Paul Morris, Home Manager at Lyle House Care Home

Thank you for taking the time to leave a review for Lyle House Care Home; we appreciate all comments and feedback. It's wonderful to hear that you felt so welcome when you visited and we look forward to seeing you again soon.

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Review from V C (Daughter of Resident) published on 25 August 2020 Submitted via Postal Card
Overall Experience

Excellent, outstanding care.

Reply from Paul Morris, Home Manager at Lyle House Care Home

Thank you for taking the time to leave a review for Lyle House Care Home, we appreciate your comments and feedback.

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Review from Moira A (Daughter of Resident) published on 6 July 2020 Submitted via Website
Overall Experience

Our experience of Lyle House for both my parents has been excellent! All the staff are very caring people who go above and beyond for the residents. They do an amazing job, and we are very grateful to you all.

Reply from Paul Morris, Home Manager at Lyle House Care Home

Thank you for taking the time to review Lyle House Care Home, we appreciate your feedback and will pass your kind comments on to the staff team.

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Review from Hayley E (Granddaughter of Resident) published on 13 March 2020 Submitted via Website
Overall Experience
I couldn’t be happier with Lyle House, the staff, facilities and care my nan is receiving.

I live far away and the social media posts mean everything to me.

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Review from Mandy (Daughter of Resident) published on 21 January 2020 Submitted via Website
Overall Experience
Our Mum moved to Lyle House in the Spring of 2019, and we are so pleased with how well she is looked after and in particular the kindness of all the staff.
The layout of each floor is perfect for our Mum, as she will always see the carers pass her room and they pop in for a friendly chat if they have time or Mum goes to sit in the dining room with others, this is particularly important for Mum as she often gets lonely, confused and forgets where she is.
Our Mum always comments on how kind the staff are, and also how hard working they are. The staff have created a homely environment, and the new refurbishment is a wonderful addition and carried out to a very high standard.

There is always a friendly welcome from the manager and reception team, and they will always take time to talk to you if you have any concerns or requests. We are very pleased we found Lyle House, and that Mum is happy and well looked after.

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Review from Fiona (Daughter of Resident) published on 14 January 2020 Submitted via Website
Overall Experience

Beautiful facilities and hardworking staff. My mother's health needs are well met. Meals are lovely and the manager is kind and caring. There are great new facilities for activities in the setting but these are not yet well used by residents.

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Review from J G O (Son of Resident) published on 6 January 2020 Submitted via Website
Overall Experience

My dad has been a resident at Lyle House since last summer. We had struggled at home prior to him coming there but it is amazing to see how settled he is now. The care is excellent and everyone is so understanding and caring. The activities team encourage him to take part in group activities but also spend time one to one when he is unsettled. The new additions of the pub and cafe are so good for a resident with Dementia. Going to the pub to have a beer and watch some sport on telly, just makes dad feel like he has been out and he is so happy. I couldn’t wish for a better home for him.

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Review from Carly M (Niece of Resident) published on 6 January 2020 Submitted via Website
Overall Experience
Firstly, what a beautiful care home this place is beyond anything I've seen.
All workers, from the lovely reception staff to the hard-working and caring carers make this emotional and hard transition very easy and also make it a home from home. I enjoy coming to see my Uncle and he enjoys himself there.

Thank you!

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Review from Linda B (Daughter of Resident) published on 2 January 2020 Submitted via Website
Overall Experience

Myself, my husband and our family are extremely happy with the care and kindness given to Pops. Since the refurbishment and additions at Lyle House, the environment is even more homely than before. We are very satisfied with the standard of care and find phone calls regarding any issues Pops is experiencing very helpful. All carers and staff members are warm and welcoming. Very happy and confident that Pops is receiving good care, which is very reassuring.

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Review from J S (Daughter of Resident) published on 23 October 2019 Submitted via Postal Card
Overall Experience

The care home was very accommodating to our need for an unexpected respite stay at short notice and then an extended period of time. Very helpful and understanding to our needs.

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Review from Brian F (Partner of Resident) published on 4 April 2019 Submitted via Website
Overall Experience
Unfortunately, I had to have an operation and I was not able to look after my partner. So it was decided that she had a stay at Lyle House.
I'll start off by saying the level of care and the attention to detail is nothing short of perfection. From the moment you arrive, you're greeted by a warm friendly receptionist or another member of staff. The decor of the building is absolutely spot on (me being a director of my own building company I notice things) when going into the common room there are plenty of comfortable chairs for everyone and all the guests look very content.
The selection of food is varied and exceptionally good.
But the main thing is knowing that the love of my life is being well looked after which takes a lot of stress and worry off my mind.

I would highly recommend this facility.

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Review from A J (Son of Resident) published on 14 January 2019 Submitted via Postal Card
Overall Experience
Lyle House is clean and safe and the staff are always kind and caring.
The entertainments have improved which was my biggest previous concern and it makes a huge difference to the residents who otherwise were often seated and/or asleep. My mother always eats her food which is a good sign and never complains about it.

Generally, I have very few complaints.

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Review from J T (Son of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience

Continued great care and assistance towards Mum who is in her hour of need. Cannot thank staff and management enough.

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Review from J C (Daughter of Resident) published on 11 July 2018 Submitted via Postal Card
Overall Experience

Everyone is very caring and helpful. Could not ask for any better.

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Review from D C (Resident / Service User) published on 11 July 2018 Submitted via Postal Card
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Everyone is very kind. I could not be in better hands.

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Review from J F (Son of Resident) published on 8 June 2018 Submitted via Postal Card
Overall Experience

Very happy until my mother had an experience with going to bed at night. The management and carers kept me informed and between us, we have tried to resolve the situation and are still trying to deal with this matter at present. Her carers are doing the best allowing for this difficult time.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (54) & Events (0)

News
  • 25 Aug 2026

    What an incredible day we had, as we celebrated our Summer Party on Saturday 22nd August! We were delighted to open our doors to our wonderful families and local community,...

  • 21 Aug 2026

    As part of Our Roehampton Community Week, we were delighted to welcome SEN Unity into our home! Our guests enjoyed a special cinema experience in our very own Cinema, complete...

  • 19 Aug 2026

    Our residents had a fantastic time taking part in a fun bird themed target floor game! The aim was simple… get as many points as possible and reach that highest...

Upcoming Events

There are no upcoming events for Lyle House Care Home.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for Lyle House Care Home.

Meet the Team (2)

Jo Hack
Jo HackJob Title:Home Manager

Jo Hack is our Home Manager at Lyle House Care Home. Jo is committed and passionate about getting to know each resident and their family individually in order to deliver the highest standards of care. She operates an open-door policy and welcomes families to have a chat.

Katelyn Escoto Coello
Katelyn Escoto CoelloJob Title:Senior Customer Relations Manager

Katelyn is the Senior Customer Relations Manager here at Lyle House Care Home. Katelyn really loves getting to know the residents and their families and making Lyle House a home from home. She loves helping new residents settle in and seeing them flourish as they get to know the other residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lyle House Care Home to verify any information. View our terms and conditions. Lyle House Care Home has an Enhanced Service -more info.