All staff members are thoroughly professionalSusan P(Niece of Resident/Service User)
The care provided is exceptional, the meals are nutritious and variedM S(Friend of Resident/Service User)
The atmosphere is very welcoming to everybody.Rosamund D(Friend of Resident/Service User)
All staff members are thoroughly professionalSusan P(Niece of Resident/Service User)
The care provided is exceptional, the meals are nutritious and variedM S(Friend of Resident/Service User)
The atmosphere is very welcoming to everybody.Rosamund D(Friend of Resident/Service User)
Norton House in Westminster is located in the heart of London, close to St James's Park, Westminster Abbey and other attractions.
The home provides residential care for up to 40 customers in homely and comfortable single en suite rooms. Norton House continues to welcome new residents for short-term stays and permanent care.
Priding themselves on person-centred care, Norton House provides ongoing training to care staff to ensure their approach always reflects...
Norton House in Westminster is located in the heart of London, close to St James's Park, Westminster Abbey and other attractions.
The home provides residential care for up to 40 customers in homely and comfortable single en suite rooms. Norton House continues to welcome new residents for short-term stays and permanent care.
Priding themselves on person-centred care, Norton House provides ongoing training to care staff to ensure their approach always reflects best practice. Group and individual activities are arranged with input from residents. Seasonal menus are arranged with resident input and cooked freshly on site each day. The catering team aim to tailor food to each resident's dietary requirements and tastes.
Anchor operates Norton House. Anchor is the largest not-for-profit operator of care homes and housing locations for older people in England.
Contact Norton House to confirm what's included and get a personalised quote:
Fees can vary depending on care needs and other factors. Colleagues at Norton House will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Norton House for full pricing details and T&Cs.
Norton House has a Review Score of 9.6 (9.575) out of 10, based on 21 reviews in the last 2 years.
Over all time Norton House has 83 reviews.
Excellent. Was made to feel at home; staff very capable and friendly. Day and night care very good. Nice room, very comfortable. Visitors made to feel welcome. Thank you so much for encouraging me to make a good recovery.
Excellent. Was made to feel at home; staff very capable and friendly. Day and night care very good. Nice room, very comfortable. Visitors made to feel welcome. Thank you so much for encouraging me to make a good recovery.
The staff are really good too
The staff are really good too
I recommend this place to others.
I recommend this place to others.
All staff members are thoroughly professional but the most impressive thing is that they know their residents. They know what food they like when they are in pain and what makes them happy. This sounds so simple but believe me, once your loved one finds communicating difficult then these things...
All staff members are thoroughly professional but the most impressive thing is that they know their residents. They know what food they like when they are in pain and what makes them happy. This sounds so simple but believe me, once your loved one finds communicating difficult then these things become so important The home is also extremely welcoming, there is always a hug and a cuppa and nothing is too much trouble. We never ever feel 'in the way' and it is such a comfort to know that Auntie is given such good care. Thank You
My friend has been at Norton House for around two years and the place is so nice and peaceful. The staff are so welcoming and helpful and always do their best for the residents. The care provided is exceptional, the meals are nutritious and varied and the rooms are cleaned regularly to a high...
My friend has been at Norton House for around two years and the place is so nice and peaceful. The staff are so welcoming and helpful and always do their best for the residents. The care provided is exceptional, the meals are nutritious and varied and the rooms are cleaned regularly to a high standard. I have been visiting my friend for two years now and the staff here are like dear friends. There are regular activities in the communal lounge and the lovely staff always make sure that all the residents feel included and cared for.
Our family friend is nearly 102 + has no family left in the UK. My husband + I try to visit on a weekly basis but fail to do so when it is very hot. He is entirely in the care of the staff who are unfailingly kind, affectionate + understanding towards him. They never complain, about anything + say...
Our family friend is nearly 102 + has no family left in the UK. My husband + I try to visit on a weekly basis but fail to do so when it is very hot. He is entirely in the care of the staff who are unfailingly kind, affectionate + understanding towards him. They never complain, about anything + say he is very 'helpful'. The atmosphere is very welcoming to everybody. He enjoys his food which now has to be spoon-fed + they keep up the conversation with him + jike with him.
I am happy at Norton House and as a retired architect also having studied a little medicine (junior lab technician at Uster Institute in 1960's) plus training as an 'ayurveda practitioner' (Indian Medicine System created 4000 years ago!! (studied more recently). I find sensitive well capable staff...
I am happy at Norton House and as a retired architect also having studied a little medicine (junior lab technician at Uster Institute in 1960's) plus training as an 'ayurveda practitioner' (Indian Medicine System created 4000 years ago!! (studied more recently). I find sensitive well capable staff here are a major asset to be proud of. Almost every day I find more potential facilities here, eg; the garden and various 'events' in the large communal room.
And good staff.
And good staff.
All fantastic!
All fantastic!
The room had not been cleaned at all from the last resident, it had an old stinking of urine...
We arranged to remove my mother next day. No management even made a call to us at all.
Thank you for your feedback. Our residents' wellbeing is paramount and we take pride in keeping Norton House clean. If there is anything you would like to discuss with us directly, please contact customer.relations@anchor.org.uk or call 0800 731 2020.
My uncle has been here since last year Shamim and all staff been very caring and helpful. Me and my uncle is very happy with the care and support been provided. Thank you Shamim and all staff.
My uncle has been here since last year Shamim and all staff been very caring and helpful. Me and my uncle is very happy with the care and support been provided. Thank you Shamim and all staff.
Have to kind say that the attitudes of all the staff, have been excellent, and welcoming to all visitors. All the facilities are good. Overall a well run and caring establishment at Norton House.
Have to kind say that the attitudes of all the staff, have been excellent, and welcoming to all visitors. All the facilities are good. Overall a well run and caring establishment at Norton House.
Had a great time here, all day but mainly in the morning when fresh tea and toast till dinner, with a lovely girl who helped us all get through the day, all the staff are brilliant and helpful throughout the day, always happy and helpful. Lovely to be here.
Had a great time here, all day but mainly in the morning when fresh tea and toast till dinner, with a lovely girl who helped us all get through the day, all the staff are brilliant and helpful throughout the day, always happy and helpful. Lovely to be here.
Overall a comfortable place nice rooms and lounge. Fresh cooked food though are rather small for me. Staff are very helpful and caring. District nurse and GP visits are properly arranged.
Overall a comfortable place nice rooms and lounge. Fresh cooked food though are rather small for me. Staff are very helpful and caring. District nurse and GP visits are properly arranged.
Thank you for taking the time to leave us a review. It was great to have you here with us at Norton House and we are so pleased you were happy with your room, food and care provided. Our door is always open and we look forward to seeing you again soon.
I find the staff friendly and caring of my cousin. I find the building clean and well run and has a general feeling of calm.
I find the staff friendly and caring of my cousin. I find the building clean and well run and has a general feeling of calm.
Thank you for taking the time to review Norton House and we are pleased that you rate our care/ support as excellent. We're pleased your cousin is happy living with us. I'll pass on your kind feedback regarding our team. We're always happy to discuss feedback to ensure that care and all aspects of day-to-day life are to the satisfaction of our residents and their loved ones.
I moved to the care home on Tuesday. It is a nice place. The staff are all good to me. The staff are very good and the food is very good.
I moved to the care home on Tuesday. It is a nice place. The staff are all good to me. The staff are very good and the food is very good.
Everything was done professionally.
Everything was done professionally.
As a first time user of such services was pleasantly surprised by friendliness of staff and helpfulness.
As a first time user of such services was pleasantly surprised by friendliness of staff and helpfulness.
Thank you for leaving us a review. We are so pleased you chose Norton House as your home and love having you here with us. Thank you also for rating the Care/Support here as Excellent, your feedback is hugely important to us. My door is always open, if you have any further feedback on how we can...
Thank you for leaving us a review. We are so pleased you chose Norton House as your home and love having you here with us. Thank you also for rating the Care/Support here as Excellent, your feedback is hugely important to us. My door is always open, if you have any further feedback on how we can improve life at Norton House for you and the other residents, please don't hesitate to speak to me. All our love, Home Manager
He is not east, willful, but at Norton House he's calm, safe and comfortable, wonderful home.
He is not east, willful, but at Norton House he's calm, safe and comfortable, wonderful home.
The activities...
All of this has meant that my friend has settled in very well. And already appears to feel very much at home.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
We currently have two vacancies for care. Please contact Norton House directly for more details.
Residents and colleagues at Anchor care homes across London are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...
There are no upcoming events for Norton House.
There are no accreditations posted yet for Norton House.
There are no Team Members posted yet.
The care home lists weekly fees per person from £1,780 for residential care (respite from £1,830) and from £1,780 for residential dementia care (respite from £1,830). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 40 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Norton House to verify any information. View our terms and conditions. Norton House has an Enhanced Service -what an Enhanced Service includes.