All staff members are thoroughly professionalSusan P(Niece of Resident/Service User)
The care provided is exceptional, the meals are nutritious and variedM S(Friend of Resident/Service User)
The atmosphere is very welcoming to everybody.Rosamund D(Friend of Resident/Service User)
All staff members are thoroughly professionalSusan P(Niece of Resident/Service User)
The care provided is exceptional, the meals are nutritious and variedM S(Friend of Resident/Service User)
The atmosphere is very welcoming to everybody.Rosamund D(Friend of Resident/Service User)
Norton House in Westminster is located in the heart of London, close to St James's Park, Westminster Abbey and other attractions.
The home provides residential care for up to 40 customers in homely and comfortable single en suite rooms. Norton House continues to welcome new residents for short-term stays and permanent care.
Priding themselves on person-centred care, Norton House provides ongoing training to care staff to ensure their approach always reflects...
Norton House in Westminster is located in the heart of London, close to St James's Park, Westminster Abbey and other attractions.
The home provides residential care for up to 40 customers in homely and comfortable single en suite rooms. Norton House continues to welcome new residents for short-term stays and permanent care.
Priding themselves on person-centred care, Norton House provides ongoing training to care staff to ensure their approach always reflects best practice. Group and individual activities are arranged with input from residents. Seasonal menus are arranged with resident input and cooked freshly on site each day. The catering team aim to tailor food to each resident's dietary requirements and tastes.
Anchor operates Norton House. Anchor is the largest not-for-profit operator of care homes and housing locations for older people in England.
Fees can vary depending on care needs and other factors. Colleagues at Norton House will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Norton House for full pricing details and T&Cs.
Contact Norton House to confirm what's included and get a personalised quote:
Norton House has a Review Score of 9.6 (9.588) out of 10, based on 22 reviews in the last 2 years.
Over all time Norton House has 82 reviews.
The staff are always friendly and competent. They are welcoming and engage fully with us. We have developed a good relationship with the staff. They manage difficult situations with grace. I admire their commitment.
The staff are always friendly and competent. They are welcoming and engage fully with us. We have developed a good relationship with the staff. They manage difficult situations with grace. I admire their commitment.
At first, it was all very strange as I had come from a completely different place, a hospital. When I lay on my bed here and got up I was in agony due to sciatica and a strange bed. I gradually found the food was delicious and before Covid hit us the events were very good. I also got plenty of...
At first, it was all very strange as I had come from a completely different place, a hospital. When I lay on my bed here and got up I was in agony due to sciatica and a strange bed. I gradually found the food was delicious and before Covid hit us the events were very good. I also got plenty of sleep but became very unfit, now under advice, I am trying to walk up and down the corridor. The television in our room is a luxury.
Thank you for taking the time to review Norton House, we really appreciate your feedback. We are pleased to hear you enjoy the food and you are also happy with the facilities available. Norton House offers a varied activities schedule and I would be happy to go over this with you at a mutually convenient time. The Care team is always available to assist should you require any further support.
Firstly, the care home provides an exceptional level of care to its residents. The staff are compassionate, patient and attentive, they always go the extra mile to make sure that every customer feels valued and supported. The facilities themselves are top-notch, it's spacious and comfortable.
Firstly, the care home provides an exceptional level of care to its residents. The staff are compassionate, patient and attentive, they always go the extra mile to make sure that every customer feels valued and supported. The facilities themselves are top-notch, it's spacious and comfortable.
My husband was in Norton House Care Home from August 2022 for six months. The home is very well run, always spotlessly clean and well maintained. The staff were absolutely fantastic and treated my husband with real loving care. I cannot speak too highly of them. My only slight disappointment and...
My husband was in Norton House Care Home from August 2022 for six months. The home is very well run, always spotlessly clean and well maintained. The staff were absolutely fantastic and treated my husband with real loving care. I cannot speak too highly of them. My only slight disappointment and the reason I have given 4 stars instead of 5, was in the quality of the activities that were arranged for residents. Everything else about the home is first rate and I would recommend it unhesitatingly.
Thank you for taking the time to review Norton House, we appreciate your feedback. We are pleased you find Norton House warm and well-managed. We plan our activities to ensure we have enough staff to support our residents and also take into account the needs and well-being of residents wanting to...
Thank you for taking the time to review Norton House, we appreciate your feedback. We are pleased you find Norton House warm and well-managed. We plan our activities to ensure we have enough staff to support our residents and also take into account the needs and well-being of residents wanting to take part. If you wish to discuss this particular occasion further, I'm very happy to do this at a mutually convenient time
All the staff are...
All the staff are friendly, respectful, helpful and welcoming!
Following a brief hospital admission, my sister was professionally assessed by a Norton House staff and subsequently admitted to the House. Prior to my sister leaving hospital, I visited Norton House with my wife, to see if it would be a suitable placement for her. We were met by the home manager,...
My sister has settled in well in Norton House. In her own words, she feels 'well cared for'. The meals are freshly cooked on the premises and are 'excellent' according to my sister. There are daily activities that my sister can join in, should she wish to do so. As a family, we all feel reassured that my sister is being well cared for. We always found the staff to be friendly, courteous and welcoming. All in all, we are very pleased with Norton House.
I like this home very much. Lovely staff and lovely food.
I like this home very much. Lovely staff and lovely food.
The staff members were very kind and caring during the festive period. The Christmas gifts and Christmas meals were pleasantly presented throughout the festive season. The staff are very respectful and supportive, I never felt alone throughout the Christmas period.
The staff members were very kind and caring during the festive period. The Christmas gifts and Christmas meals were pleasantly presented throughout the festive season. The staff are very respectful and supportive, I never felt alone throughout the Christmas period.
I like everything in this home; very good. Excellent.
I like everything in this home; very good. Excellent.
I feel satisfied at the care home I like the food quality and I really like the doctor's regular visits.
I feel satisfied at the care home I like the food quality and I really like the doctor's regular visits.
Thank you for taking the time to review Norton House and we are pleased that you rate your overall experience as excellent. We are always happy to discuss all aspects of our care, to ensure that daily life at Norton House is as you wish.
My mother needed a place within 24 hours after being released from hospital. Norton House did everything possible to help and make the process easy. The staff are wonderful and the place spotless. I can totally recommend it for a safe friendly environment for an elderly person.
My mother needed a place within 24 hours after being released from hospital. Norton House did everything possible to help and make the process easy. The staff are wonderful and the place spotless. I can totally recommend it for a safe friendly environment for an elderly person.
Am looked after very well. I like the home, food is very nice, and carers are lovely.
Am looked after very well. I like the home, food is very nice, and carers are lovely.
Good services, staff are very caring. Environment is lovely and very clean.
Good services, staff are very caring. Environment is lovely and very clean.
Since I moved into Norton House, the staff have always made sure that I feel safe living here, also made me feel like I belong in a community. At Norton House, the staff are supportive and respectful. The food is nice on most occasions.
Since I moved into Norton House, the staff have always made sure that I feel safe living here, also made me feel like I belong in a community. At Norton House, the staff are supportive and respectful. The food is nice on most occasions.
Thank you for taking the time to review Norton House and we are pleased you rate your overall experience as very good. We're glad you enjoy our food. We continue to regularly review our menus, based on resident's feedback and alternative meals are always available.
Each flat has a bathroom with a shower, also each flat has a TV and armchair with comfortable positioning. The flat and bathroom are cleaned each day as well as the bed is made in the morning. Breakfast is served in a dining room on the ground floor and with plenty of staff to serve food. Lunches...
Each flat has a bathroom with a shower, also each flat has a TV and armchair with comfortable positioning. The flat and bathroom are cleaned each day as well as the bed is made in the morning. Breakfast is served in a dining room on the ground floor and with plenty of staff to serve food. Lunches and diner are held in the lounge that serves each floor.
I had a great time, eating delicious hot food at Norton House. The care staff, day or night, are always ready to offer me support and assistance. From my first day at Norton House, I have always loved to join in, during the group social activities.
I had a great time, eating delicious hot food at Norton House. The care staff, day or night, are always ready to offer me support and assistance. From my first day at Norton House, I have always loved to join in, during the group social activities.
The accommodation is clean and my relative seems to be content and well cared for.
The accommodation is clean and my relative seems to be content and well cared for.
My brother's well-being has much improved since he came to Norton House.
My brother's well-being has much improved since he came to Norton House.
I have only good things to say about Norton House, excellent service.
I have only good things to say about Norton House, excellent service.
I visited my husband once a week or so during this time. The staff were kind, friendly and efficient. My husband seems comfortable enough but said he would like his food to be tastier and more appealing particularly in the flavour. Norton House is bright, modern and welcoming and I'm pleased that...
I visited my husband once a week or so during this time. The staff were kind, friendly and efficient. My husband seems comfortable enough but said he would like his food to be tastier and more appealing particularly in the flavour. Norton House is bright, modern and welcoming and I'm pleased that my husband is here. I think they will do what they can to improve the food for him.
Thank you for taking the time to review Norton House and we are pleased that you rate our staff as excellent. Our Home Manager has provided your husband with a salt and pepper shaker as requested to ensure that meal options are to his taste and satisfaction going forward. We regularly review our...
Thank you for taking the time to review Norton House and we are pleased that you rate our staff as excellent. Our Home Manager has provided your husband with a salt and pepper shaker as requested to ensure that meal options are to his taste and satisfaction going forward. We regularly review our menus and welcome residents’ feedback to ensure that we cater for preferences, tastes and dietary requirements.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Residents and colleagues at Anchor care homes across London are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...
Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has two colleagues in the London regional final of the Great...
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Norton House.
There are no accreditations posted yet for Norton House.
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Norton House to verify any information. View our terms and conditions. Norton House has an Enhanced Service -what an Enhanced Service includes.