Rose Court, London, London
Rose Court, London, London
Rose Court, London, London

Rose Court is a Southwark care home, operated by Anchor, that offers a variety of services to surrounding communities depending on individual care requirements. There are local shops and eating establishments within a short walk and Surrey Quays and Greenland Dock a little further from the home.

Rose Court has generous grounds that occupants enjoy relaxing in, with a fully-furnished interior that allows people to live in style and comfort and meet new people. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

Anchor strives to continually raise standards and exceed expectations by reinvesting money made back into its services. The group was voted one of the Sunday Times Top 100 Not-for-Profit Organisations to work for in 2016.

Group: Anchor

Person in charge: Maheshwaree Aryan (Manager)

Local Authority / Social Services: London Borough of Southwark Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Respite Care • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Rose Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 09 Jan 2018

We currently have two care vacancies. For further details, please contact Rose Court directly.

Reviews

9.3 Rose Court has a Review Score of 9.3 (9.338)

The Review Score of 9.3 (maximum of 10) for Rose Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Rose Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.479 for Rose Court is calculated as follows: ( (81 Excellents x 5) + (52 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 144 Ratings = 4.479

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.859 Points relating to the number of positive Reviews for Rose Court is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 11 Reviews ÷ 12.8 Target = 0.859

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    3
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rose Court?

  • Extremely LIKELY
    10
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rose Court

  • Son of Resident/Service User
    5
  • Daughter of Resident/Service User
    4
  • Brother of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

I have been very satisfied with the care and attention my mother has received since her arrival. Her general health has stabilised and her overall attitude is much better, she seems happy and content.

How likely would you be to recommend Rose Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Excellent care home. Seen such an improvement in my mother. Always looks clean and well.

How likely would you be to recommend Rose Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother has been in the home for 2years now and has been well looked after as I see it.
I visit three times a week, it is not easy for anybody as he cannot speak or communicate with anybody but the staff are very good with him.

How likely would you be to recommend Rose Court? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

All staff are kind and take care of the residents. They always keep me informed of everything that is going on in the home and take very good care of my mother. What else can I say?Except that Rose Court is an excellent care home and I am so happy for my mother to be there.

How likely would you be to recommend Rose Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rose Court is a "home from home".
Both my parents have been residents since March 2017 and their care has been excellent, even though their needs are very different.
The staff are friendly, professional and genuinely care for the residents. My parents and my family are confident that Rose Court is the best home for them. We feel part of the Rose Court family.

How likely would you be to recommend Rose Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Rose Court really provide great service to residents. Our family appreciate all the help and knowledge they give us regarding our mother's needs. They continue to advise and support when things with our mother's health are of concern. We recommend this care home as one of the best. Staff deserve much respect as they really put in the hours.

How likely would you be to recommend Rose Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wonderful people. The care they show to residents is second to none.
Many thanks for caring for my aunt.
Such dedication.

How likely would you be to recommend Rose Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother was initially very aggressive towards me, the staff and other residents.
However, she is now a lot calmer.
The staff advise on a regular basis as to how my mother has been.
The staff do appear to understand my mother's dementia and deal with her outbursts very well.

How likely would you be to recommend Rose Court? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother lived at Rose Court for just under 3 years, we could not have asked for better care. She was well looked after and nothing was too much trouble. From the top to the bottom the staff were caring and understanding. In our eyes, we could not have had better.

How likely would you be to recommend Rose Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt went into Rose Court on 5/4/16. The staff are brilliant, and nothing is too much for them. On my aunt's birthday, they made her a cake with her name on it, they put up banners, balloons, cards and everyone on her floor had a piece of cake. Because I couldn't make it on her birthday, the staff took pictures of her party and sent them to me in Dorset.

My aunt also goes to their hairdressers every week, she has her nails done regularly and they play music so that the residents can sing. Rose Court is a dementia home, but it is a happy place and the staff are really good. Also when the lift wasn't working one day they helped my mum, who is 92, (it took 3 staff to get her up to the first floor ).
As I said earlier, "nothing is too much".

How likely would you be to recommend Rose Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

On the whole, the home is very good. Staff are very good with customers.
The rooms are clean. The only concern I have is - Sometimes the food is not very good.

How likely would you be to recommend Rose Court? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Poor

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mum has been at Rose Court for about 8 years. When she arrived she had just got into the swing of how the home ran. She is very stubborn and even though she is sometimes difficult we found that we are happy that she feels so at home there.

How likely would you be to recommend Rose Court? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

November 2017

CQC rated Good November 2017

Recipient: Rose Court

Date: Tuesday 28 Nov 2017

more details

March 2017

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Rose Court