Rose Court

Our mum became a resident in 2021. At first she was unsettled but it wasn't long before the staff made her comfortable and she began to accept this as her 'home'. Staff work tirelessly to keep the residents fed and watered and the place is being cleaned no matter what time I visit. All the staff give 100% to the residents, but one staff member in particular, who carries out daily activities, deserves a special mention. She is respectful and inclusive to all, and she creates a fun atmosphere for the residents accompanied by a good old-fashioned sing-a-long. We are happy with the care Mum receives.

Thank you.

The home manager was very welcoming and made my mum feel at ease when we visited Rose Court. The staff were very nice and friendly, which made my mum’s stay at Rose Court happy and enjoyable. She was laughing and joking with staff when I went to pick her up to bring her back home. My mum has Alzheimer’s, and she recalls after a couple of days, she went on a holiday in the country and met lovely people.

The rooms are clean and tidy, and the residents are well cared for.

We are very happy my mother-in-law can live in Rose Court. All staff are very hard-working and look after my mother-in-law. Also, the management team are very helpful and consider what support my mother-in-law needs to have have and advised us before and after move-in. The manager of Rose Court is very professional. We are so glad my mother-in-law can settle down and is smiling every day. Very appreciative for all support!

My dad is always clean and tidy and his room is always tidy The staff are always helpful and friendly. If there is ever a problem, they have always phoned me straight away. Dad is happy and I have no problems with the home.

Mum has been at Rose Court for two years now. The staff are superb, kind, caring and thoughtful. They go out of their way to make sure Mum, and the other residents, are happy and content. They liaise well with families and any concerns are addressed.

My cousin has been very well taken care of over the years he has been at Rose Court. I feel that the staff are considerate of his care needs and take good care of him.

My friend needed a place of safety, and Rose Court was recommended to his family. I was very concerned for my friend as I have heard bad things about care homes; however, after my first visit, all my fears melted away. This is a lovely care home. I would be very happy to live here myself. Thank you for a great home.

My father has been supported at Rose Court by the fabulous staff that work here. From the management down, the home is well run and I feel that my father is well cared for by the team. His religious beliefs are respected and supported by assisting my father with joining on-time meetings on Sundays and Thursdays. Once the weather changes, I am sure that use of the garden will commence.

In my experience since Mum has been here at Rose Cour, the staff have been great looking after Mum. Although Mum has trouble walking, her walking frame helps her along. The staff go above and beyond to help Mum and obviously all the other people on her landing. So to sum up, I am very happy with the care Mum gets.

I am happy with the care my aunt gets at Rose Court. The staff treat her with kindness and respect. The staff understand her needs and meets her needs with care. My aunt always seems happy and likes the staff around her. My aunt's bedroom is kept clean and tidy.

My mum has been at the home now for over two years and the home always makes Christmas special for my mum. She always enjoys the time and all of the care staff are so good.

We the family are very grateful to the nurses in the home. Our special thanks and gratitude goes to the unit head. He has made a difference in the life of mum, always going the extra mile to support her.

Mum has been in Rose Court Care Home for only a short time but the care she received is excellent. She seems happy and settled. I hope she continues to receive this type of care for the rest of her stay. Thank you to all the staff.

I am so impressed with the high standard of care and professionalism provided by the team at Rose Court. They treat my mum like she is family. Mum is so happy; we know she is in safe hands. We can't thank the staff at Rose Court enough. We thought keeping Mum at her home was the best thing for her. Within weeks of her being at Rose Court, we realised how happy she was. In fact, she kept telling us, 'I like it here'. The staff take such good care of her - she feels like the queen. She loves the team, and I get the impression they love her too. Thank you so much.

I am very grateful to the lovely, patient staff and management at Rose Court for their dedication and hard work, keeping my dad as comfortable and as happy as is possible under the circumstances. He is now sometimes a grumpy old man and can be difficult at times but they still manage a smile for him and a cheery hello. They keep me well informed if he is not well. They have had a hard time with the Covid crisis and all the difficulties that created but have always done their best to sort out any issue speedily and efficiently. Dad, his clothes and room are always clean and tidy, he always looks smart. He is fed very well and the staff make an extra effort to try and entice him to eat when he isn't hungry. I am very glad he is at Rose Court. He sees a doctor regularly (impossible if he were at home). Despite our reservations about placing him in a care home initially, mum and I know he is in the best place possible. Thank you all.

This care home has a welcoming atmosphere and wonderful gardens, nice clean rooms and has a great team leader.

Our mother has been living at Rose Court for two years and eight months. The staff have been wonderful, caring and lovely to our mother. We’re always encouraged to give feedback so that our mum’s needs are met. Whenever we raised any issues, the management listened to us and addressed them accordingly.

The team at Rose Court are very friendly people and it’s good to know mum is in safe hands.