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Spring Grove

214 Finchley Road, London NW3 6DH
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Spring Grove, London
Spring Grove, London
Spring Grove, London

Spring Grove is situated on the Finchley Road near to Swiss Cottage, in the affluent Hampstead area of North London.

The residential home offers excellent access to shops and public transport.

The home provides a happy, stimulating environment for residents while offering a comprehensive, individually tailored programme of care.

A nutritious and varied menu is prepared daily at the home which also caters for individual tastes and any dietary requirements.

Residents are offered...  

Care Provided by Spring Grove

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,590From £1,675
Residential Dementia CareFrom £1,590From £1,675

All fees subject to assessment of care need.

Contact Spring Grove to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sony Joy(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 5

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (12)

Parking

  • Underground car park available for visitors.

Spring Grove Reviews (52)

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9.7

Spring Grove has a Review Score of 9.7 (9.713) out of 10, based on 16 reviews in the last 2 years. Over all time Spring Grove has 52 reviews.

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Showing 52 reviews matching selected criteria
Review from john trevor h (Husband of Resident) published on 29 May 2026 Submitted via Website
Overall Experience
quality starts from the top.spring grove is owned and directed by an impressive family now very
experienced at running quality care homes.the directors stay close to the action and are seen a lot on site.
which is a key factor.Good personnel management is evident and features such as a wide ranging staff
review and awards system is an outstanding aspect.
the carers are friendly patient and attentive and fun.the decor cleanliness and heating are good.The food is
varied and generally very good. The chef and his team are responsive to criticism and praise.the entertainment
is very good and varied.Itis a good experience here for residents and their visitors.
There are nice touches like home made biscuits,cakes and canapes not mention the sherry.

The home is expensive but very good value for money.

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Review from Eileen J (Sister-in-law of Resident) published on 12 May 2026 Submitted via Website
Overall Experience

We are incredibly appreciative and cannot thank the team enough for the exceptional support and care my late sister-in-law received at Spring Grove over the past 4.5 years. The team's dedication, kindness, and professionalism were evident every single day - they truly went above and beyond to ensure comfort and dignity. The peace of mind and quality of care made it worth every penny. It was truly a comfort to know Pat was so well looked after. We couldn't have asked for anything more.

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Review from Andrew J (Nephew of Resident) published on 22 April 2026 Submitted via Website
Overall Experience

My aunt was a resident at Spring Grove from 2021 until her death in March 26 and I visited her almost every week over that period. Without exception I found the Spring Grove team to be caring, patient, accommodating to each resident's needs and fundamentally my aunt was happy to be there. The facilities are good, very clean and always kept at a comfortable temperature. The home gets regular investment to maintain and improve the facilities. The team are very stable with many working there for years. This consistency and familiarity is of tremendous value. It enables bonds to form between the residents and the care team which in itself fosters a more friendly and caring environment.

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Review from John W (Respite Resident) published on 1 October 2025 Submitted via Website
Overall Experience

There is a positive and friendly atmosphere at Spring Grove and the management and staff are welcoming and and caring. The room was comfortable, nicely decorated and in the newly refurbished floor of the building. The food and snacks were all good and the sherry before the meal was a nice touch. The sense of company at the home is a real positive with a variety of other residents to talk to. The entertainment that was provided was also varied and enjoyable.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for your review following your stay at Spring Grove. We have passed on your kind words to the whole team at Spring Grove and those involved in the refurbishment of the second floor. We value all feedback, and reviews like yours not only reflect the experiences of our residents but also recognise the dedication of our staff in caring for those in our homes.

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Review from Dilys W (Respite Resident) published on 24 September 2025 Submitted via Website
Overall Experience
Spring Grove is a great place for post-operative, respite care.. The overall impression is of a friendly, caring atmosphere with a Team who are proactive and thoughtful in responding to each resident's needs

The public rooms are light and bright , the meals and snacks freshly prepared and there is a good range of activities and entertainment. Everyone made sure I was comfortable, my medicine plan was managed well and my visitors were welcomed.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for sharing your review. We have passed on your kind words to the whole team at Spring Grove. We truly value all feedback, and reviews like yours not only reflect the experiences of our residents but also recognise the dedication of our staff.

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Review from Mike C (Respite Resident) published on 4 September 2025 Submitted via Postal Card
Overall Experience

Here for only 2 weeks, very satisfied with support and care. Felt very well looked after. Food well cooked, plenty full and varied. Room spacious and comfortable. Would choose as a care home it became very necessary.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for sharing your review. We value all feedback, and reviews like yours not only reflect the experiences of our residents but also recognise the dedication of our staff.

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Review from Robin Y (Resident / Service User) published on 15 July 2025 Submitted via Postal Card
Overall Experience

I have lived in Spring Grove since 2010 and have never had any complaint.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for sharing your review., all feedback is greatly appreciated.

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Review from Dinha P (Resident / Service User) published on 11 July 2025 Submitted via Postal Card
Overall Experience

Excellent - I have not had any problems. The staff on the whole, are great.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for sharing your review. We value all feedback, and have shared this with the team at Spring Grove.

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Review from Clair W (Daughter of Resident) published on 13 December 2024 Submitted via Website
Overall Experience
My mother spent the last fifteen months of her life at Spring Grove, and I am extremely grateful to the carers and everyone involved in running the home for what turned out to be a genuinely happy time for her. She wasn't keen on moving there. She had lived independently at home until she was 93, but following a fall she reluctantly agreed to move to a home. She discovered she really liked it. She was no longer anxious about managing on her own and was able to relax and enjoy the last part of her life. She was extremely well cared for, in terms of health, personal care, and nutrition. But more than that, for at least a year was able to join in the daily activities which brought her fun and stimulation. She developed excellent relationships with her carers and blossomed in a way that I would not have thought possible.

When her health failed in the final weeks of her life the staff bent over backwards to allow us to spend our last time with her. A truly exceptional Care Home.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for sharing your review. We have shared your kind words with the entire team at Spring Grove. Our aim is always to provide the highest standard of care, and we deeply value all the feedback we receive. Reviews like yours highlight the experiences of residents living at Spring Grove and the dedication of our staff, helping others make informed decisions about joining a Springdene home.

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Review from Oona R (Daughter of Resident) published on 11 December 2024 Submitted via Website
Overall Experience
Our mother spent the last fifteen months of her life in Spring Grove and we couldn't have been happier with the way she was cared for - as an individual. At the end when she was failing all the staff went out of their way to make things easier for us. Saying goodbye to them after she had left us really felt like saying goodbye to friends. I'll miss them.
When we first started looking for a place for her we visited several homes and Spring Grove really stood out from the rest. You won't find residents staring vacantly at the TV for hours. For those who want to join in activities, there is plenty of variety. There's news, art projects, exercise classes - my mum was amazingly good (for a 94-year-old) at keeping a ball in the air and loved boxing (imaginary opponents)!

Both care staff and admin staff are great at interacting with the residents which is so important for making it feel like a real home. If staying in the family home is no longer an option, you can't do better than Spring Grove.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for taking the time to share your review, this has been shared with all the staff at Spring Grove. Our goal is always to deliver the highest standards of care, and we greatly appreciate all the feedback we receive. Reviews like yours highlight the experiences of those living at Spring Grove, helping others make informed decisions to move into a Springdene home.

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Review from Ann M (Daughter of Resident) published on 10 December 2024 Submitted via Website
Overall Experience

Mum lived at Spring Grove for about 9 months before she passed away and I am extremely grateful for the care she received. Spring Grove was recommended by Mum's GP and, whilst it may not be the shiniest care home compared to others, it is incredibly well run and the care Mum received was amazing. The staff are deeply committed, kind, hard-working, understanding, and compassionate and they work together as a team and communicate well with each other. Mum's key worker was lovely and the staff are completely consistent e.g. we never saw agency staff, which means they really got to know Mum and her family. Family and friends who visited Mum consistently commented on the kindness and care they observed. Communication with our family was excellent, and we were incredibly touched that two members of staff very kindly came to Mum's funeral. We are hugely grateful to everyone at Spring Grove for their care and kindness and recommend Spring Grove without hesitation.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for taking the time to share your review. I will ensure it is shared with all the staff at Spring Grove. Our goal is always to deliver the highest standards of care, and we greatly appreciate all the feedback we receive. Reviews like yours highlight the experiences of those living at Spring Grove, helping others make informed decisions about joining our community.

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Review from Gerald M (Son of Resident) published on 6 December 2024 Submitted via Website
Overall Experience

My mother was fortunate enough to be cared for at Spring Grove from early 2024 until her death, peacefully, in November 2024. We looked at many homes - with some trepidation (because it is so hard to evaluate a home - to make a decision based on wallpaper, room views, etc when all that you really want to find out is whether kindness is on offer). I cannot speak highly enough of the staff - their endless patience (coaxing her to eat or drink when Alzheimer's had destroyed the interest in either), hard work and compassion. Despite shyness, she was gently persuaded (other than when it was beyond her) to join other residents for activities (rather than retreat to her room) and it clearly did her good. The staff gained her trust and affection (no mean feat, when any zest for life has drained away and their job was to sustain her nonetheless). She, and the family, are tremendously grateful - and, should the time come, I can only hope I will be looked after half as well.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for taking the time to share your review. I have shared this with all the staff at Spring Grove who cared for your mum. Our goal is always to deliver the highest standards of care, and we greatly appreciate all the feedback we receive. Reviews like yours highlight the experiences of those living at Spring Grove, helping others make informed decisions about joining our community.

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Review from Richmond N (Son of Resident) published on 28 November 2024 Submitted via Website
Overall Experience

Mum lived at Spring Grove for three and a half years until she recently peacefully passed away, I cannot thank the staff for the wonderful care she received in her very happy home. Mum had ongoing care needs due to the progression of Parkinson's Disease and dementia, she was supported superbly and made to feel at home from day one. With regular doctor's visits, a very high standard of clinical care, and fabulous carers, for whom, nothing was ever too much trouble. Mum thoroughly enjoyed all the entertainment and activities provided in the lounge. Mum always had regular hair appointments which she was able to continue enjoying at Spring Grove. Mum enjoyed the great menus and the regular supply of tea and biscuits, the staff were so patient, always supporting her when she became too frail to drink without assistance. I spent Mum's last days with her and it was wonderful to see the very loving care she received, I will never forget the kindness and support I received at this difficult time.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for taking the time to share your review, this has been shared with all the staff at Spring Grove. Our goal is always to deliver the highest standards of care, and we greatly appreciate all the feedback we receive. Reviews like yours highlight the experiences of those living in our homes, helping others make informed decisions about moving into one of our homes.

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Review from Jackie T (Daughter of Resident) published on 9 October 2024 Submitted via Postal Card
Overall Experience

Both my sister and I are happy that Dad is being cared for by such wonderful people who take pride in caring for others. It is fantastic and I would happily stay here myself.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for your lovely review and for sharing your experience at Spring Grove, I will pass your kind comments to all the staff.

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Review from T H (Nephew of Resident) published on 9 September 2024 Submitted via Website
Overall Experience

My aunt lived at Spring Grove for five years until her peaceful passing earlier this year, and I could not be more grateful for the care she received there. She took to the place instantly, having previously visited friends there, and was made part of the community from day one. The staff I got to know - many of whom were there throughout the five years - were kind, skilled, compassionate and incredibly hard-working, and communication with me as next of kin about her ups and downs was excellent throughout. I have another close relative in a different care home that is newer, shinier and smarter, but the 'feel' just isn't as warm or homely as at Spring Grove - they have really got something right in their culture of care. The end, when it inevitably came, was managed with great kindness, understanding and helpfulness too. I am hugely grateful to everyone at the home.

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Review from Fernanda F (Daughter of Resident) published on 15 August 2024 Submitted via Website
Overall Experience
I am very happy that we found Spring Grove for my mum, where she is cared for well and the team seems really lovely. It has obviously been a hard decision and a tough road to get here: this was not the old age Mum wanted. That said, I found them very helpful in understanding the process of getting Mum in. They were kind to her, making sure that she wanted to move. I felt that they understood her situation better than I did and that she would be in good hands there. Mum has been a resident of Spring Grove for a year now. She enjoys daily visits from her beloved family and dear friends. Her room is peaceful, and the lift access to the large garden is much appreciated for fresh air and change of scene. The activities team provide a fun calendar of events and activities, and the manager is always responsive, friendly, and kind. The team seem happy - this makes a difference.

Care packages are reviewed twice a year, so prices do increase. Worth knowing.

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Review from Warwick G (Power of Attorney of Resident) published on 10 June 2024 Submitted via Website
Overall Experience

As the LPA of a resident (2019) aged c. 98 with dementia, I can vouch for his well-being over 5 years. The cheerfulness of the staff who care for him is aptly symbolized by the welcome at the front desk always given to me when I visit. Thank you to the manager and your highly professional team.

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Review from Jillian A (Wife of Resident) published on 7 May 2024 Submitted via Website
Overall Experience

I can’t overstate the warm welcome and excellent care given to my partner during his 3-week respite stay in April. The staff here are well trained, know exactly what is expected of them and always deliver with a smile. Our only disappointment was a lack of opportunity to exercise in the fresh air due to garden landscaping work being carried out at the time.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for your lovely review and for sharing your experience at Spring Grove, I will pass your kind comments to all the staff. The work in the garden is almost complete, and in time for the warmer weather so that everyone can enjoy it.

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Review from Sarah T (Power of Attorney of Resident) published on 16 January 2024 Submitted via Website
Overall Experience

Spring Grove has cared for our very elderly colleague and friend for four years now and he is happy and well looked after by the team. The home is a very welcoming place to visit and the staff are always very helpful.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for your review, and we shall share your feedback with the team at Spring Grove.

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Review from Paddy B (Wife of Resident) published on 16 January 2024 Submitted via Website
Overall Experience
I cannot praise Spring Grove enough. From my husband's two periods of respite care through to his longer stay until his death 2 weeks ago he was wonderfully looked after. He wasn't always the easiest person, but sometimes he was, and all the carers responded to him with love and dignity and a huge amount of patience. I don't know how they manage it, but they do.

I visited my husband daily so I was able to observe and see how wonderful the care was. An odd thing to say, but I'm missing my visits to Spring Grove and chats with all the carers and my talking with the other residents. I loved the informality, but knowing that a careful eye was always present. I sincerely hope the staff get all the support that they deserve.

Reply from Mark Clements, Group Operations Manager at Spring Grove

Thank you for your lovely review and for sharing your experience, which I will pass on to all the staff at Spring Lane; your kind comments are much appreciated.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Spring Grove.

Accreditations

There are no accreditations posted yet for Spring Grove.

Meet the Team (2)

Sony Joy
Sony JoyJob Title:Care Home ManagerJoined: 2007

"Before moving to the UK, I was a Registered Nurse (RN) working as a staff nurse for three years in an Emergency Care Unit, in New Delhi, India.

I came to the UK in 2007, initially to study for an NVQ Level 4 in Health and Social Care, as part of understanding both the social and medical care provided in the UK.

Whilst a student I initially worked as a Nursing Assistant on a medical ward in an NHS hospital to provide me with the practical experience needed to complete my coursework.

I was fortunate to be able to work for Springdene Nursing and Care Homes, initially as a Senior Care Assistant at Springview, their care home in Enfield.

As I developed my skills, knowledge and exposure to the care home environment, I was promoted to Team Leader, then an opportunity became available to become an Assistant Manager at Spring Grove, Hampstead and then in 2018 became Home Manager.

Although I did not register as a nurse in the UK, the professionalism and clinical knowledge that I was exposed to as a nurse have helped me to be where I am today. By completing my Diploma in Leadership and Management and working my way up to Home Manager, I feel that I have the necessary skills to lead the team and provide high-quality person-centred care to residents."

Mark Clements
Mark ClementsJob Title:Group Operations ManagerJoined: 2014

“I was late joining the nursing profession and after a career in chemical manufacturing/processing, I decided to retrain as a registered nurse.

During my nurse training, I worked regular shifts as a care assistant in various care homes to both enhance my skills and support my family.

In 2008, I finally qualified as a registered nurse and worked on an acute medical ward, completed my preceptorship and built on my nursing skills and knowledge.

Although I enjoyed my time in a hospital ward, I missed the ‘community’ within a care home and decided to devote my career to supporting people who live in care homes, joining Springdene Group in 2014.

I am proud to work for Springdene Nursing and Care Homes, especially as staff, are committed to bringing joy and enrichment to residents' lives, and how each home has a unique identity and resident community.”

Mark Clements

Frequently Asked Questions about Spring Grove

What types of Care is Spring Grove registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Spring Grove have?

There are 40 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Spring Grove?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Spring Grove to the centre of London?

3.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Spring Grove to verify any information. View our terms and conditions. Spring Grove has an Enhanced Service -more info.