
She's been a resident since 2017 and has been very happy here since day oneCheryl M(Daughter of Resident/Service User)

Excellent food. Caring staff, many who have been with Elmstead for many years.A S(Sister-in-law of Resident/Service User)

We feel we have found the ideal location for a single gentleman who was becoming lonely.Brian F(Nephew of Resident/Service User)

She's been a resident since 2017 and has been very happy here since day oneCheryl M(Daughter of Resident/Service User)

Excellent food. Caring staff, many who have been with Elmstead for many years.A S(Sister-in-law of Resident/Service User)

We feel we have found the ideal location for a single gentleman who was becoming lonely.Brian F(Nephew of Resident/Service User)

Elmstead is a 40-bedded residential home which includes a 12 bedded safe environment for residential dementia care, welcoming both long and short-term stays.
The home has good transport links with a regular bus route going to Bromley and Eltham stopping directly outside the home, local train station going into London only a short walk away and, not to mention easy access to the A20.
Elmstead has four comfortable lounges that are ideal...
Care Provided by Elmstead Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone.
***Between 10th June and 20th September 2026 we are running a '3 weeks for the price of 2' pricing promotion. This is for self funding residents only, subject to availability and dependent on a care needs assessment at the time of booking. T&Cs available on request.***
Please contact us for more information.
The price(s) shown are provided by the care home. Contact Elmstead Care Home for full pricing details and T&Cs.
Contact Elmstead Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Emma Staples(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (41)
Visiting
- We’re a short drive off the A20 and just down the road from Elmstead Woods. From there, you can catch regular trains to and from Central London.
Parking
- Onsite parking available.
Elmstead Care Home Reviews (87)
Elmstead Care Home has a Review Score of 9.7 (9.667) out of 10, based on 14 reviews in the last 2 years.
Over all time Elmstead Care Home has 87 reviews.
This care home has exceeded most of my expectations relating to the welfare of my mother. Not the easiest elderly lady to look after but she is happy, clean and settled after being here three months now. The staff are dedicated to making life as full and fun as is possible. My mum is well looked after which in turn has given me my life back. Kind, caring, professional people in a caring, clean environment.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate you sharing them with us, we will pass the comments to the home manager.
The Bupa Customer Care Team.
A well run caring environment. We have every faith in the home, mum is always clean and tidy and appears to have her every need met.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team.
I first entered the home unannounced with the idea of seeing if the home was suitable for my friend for short term respite. I was immediately struck by the open and friendly attitude of all staff and the happiness of the residents - the home had a buzz! My friend has been integrated within the home and have been involved with any activities she has wanted to join in, looked after and cared for as a family member. Nothing has been too much trouble. Her smile has returned.
Thank you so much for sharing your lovely review with us. I am so pleased to hear that you are impressed by our Elmstead Care Home, and that your friend is enjoying her time there and is joining in with our activities. We really appreciate your feedback. The Bupa Customer Care Team.
My Mum was in Elmstead for over 5 years. I feel so lucky that she was there. She was SO well looked after. The staff are the kindest and caring anyone could wish for. Everyone from the care manager to the chef were absolutely brilliant. I would like to mention all the staff as during the time my mum was there I got to know all of them. This home is like 1 big happy family. It's exceptionally clean and very well run. Lots of activities and a lovely garden in the summer. I would have no reason not to recommend Elmstead.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
The staff were most attentive and caring, nothing was too much trouble and she wanted for nothing. I have nothing but praise for the whole staff and the cleanliness of the building.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My dad moved into Elmstead Care Home in September 2015. He had been in the hospital for some time before having been diagnosed with Dementia and Alzheimer's. When I first looked at Elmstead, it was the warmth and friendliness of the management and staff that attracted me. The rooms, facilities and garden are lovely. They have regular activities which my dad always enjoys. The food is excellent. My dad has settled in and is always happy and cheerful when I visit. In my opinion, Elmstead is an excellent home, I would recommend it to all.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My husband has just come home after two weeks - I look forward for another stay - The downside is the council have cut funding at this home, shame on you social services! for us both working all our lives - where do we go now?
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 January 2022Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 11 July 2026All our rooms are different sizes with tasteful neutral decor. They are light and airy and some have garden views. Each room has ample storage in light oak and a comfortable arm chair for you to relax in.
News (0) & Events (0)
There are no news items for Elmstead Care Home.
There are no upcoming events for Elmstead Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Meet the Team (0)
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