She's been a resident since 2017 and has been very happy here since day oneCheryl M(Daughter of Resident/Service User)
Excellent food. Caring staff, many who have been with Elmstead for many years.A S(Sister-in-law of Resident/Service User)
We feel we have found the ideal location for a single gentleman who was becoming lonely.Brian F(Nephew of Resident/Service User)
She's been a resident since 2017 and has been very happy here since day oneCheryl M(Daughter of Resident/Service User)
Excellent food. Caring staff, many who have been with Elmstead for many years.A S(Sister-in-law of Resident/Service User)
We feel we have found the ideal location for a single gentleman who was becoming lonely.Brian F(Nephew of Resident/Service User)
Elmstead is a 40-bedded residential home which includes a 12 bedded safe environment for residential dementia care, welcoming both long and short-term stays.
The home has good transport links with a regular bus route going to Bromley and Eltham stopping directly outside the home, local train station going into London only a short walk away and, not to mention easy access to the A20.
Elmstead has four comfortable lounges that are ideal...
Elmstead is a 40-bedded residential home which includes a 12 bedded safe environment for residential dementia care, welcoming both long and short-term stays.
The home has good transport links with a regular bus route going to Bromley and Eltham stopping directly outside the home, local train station going into London only a short walk away and, not to mention easy access to the A20.
Elmstead has four comfortable lounges that are ideal for socialising, relaxing or welcoming visitors. Other facilities include an onsite hairdressing salon and well-maintained gardens that include spacious patio areas, summer house and pond. The home also has visiting chiropodists, opticians and dentists (arrangement by appointment when needed).
The chef takes a personal approach to diet, and meals are catered to individual tastes. There are always cold snacks and alternatives available throughout the day.
There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests.
Having its own large activities room and dedicated activities team, allows Elmstead to offer a seven-day activities programme. From weekly breakfast club, baking clubs, live entertainment, school half-term family days which involve children from the local community, craft mornings with the local nursery, movement to music and visiting animals to name a few, there is always something going on.
So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.
Follow the home on Facebook to find out more about the great things that go on. Search 'Bupa UK Elmstead Care Home'.
Contact Elmstead Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone.
Please contact us for more information.
The price(s) shown are provided by the care home. Contact Elmstead Care Home for full pricing details and T&Cs.
Elmstead Care Home has a Review Score of 9.7 (9.718) out of 10, based on 16 reviews in the last 2 years.
Over all time Elmstead Care Home has 91 reviews.
No stiff stuffy uniform and office which immediately gives...
No stiff stuffy uniform and office which immediately gives a proper homely feel, like you’ve walked into a home and not a business. All staff are kind and friendly and really do care. The residents have lots of fun and they even have a cat. I’d happily live there myself if and when the time comes. Well done Elmstead, you have a little gem here.
Thank you for your review of Elmstead, we are pleased to hear that you have had a positive experience and received a warm welcome. We are glad that the residents are enjoying their stay and feel at home, as they should. Your feedback will be passed on to the care home's manager, The Bupa Customer Care Team.
This home has always provided help answering our questions whilst providing daily care for our mum. They have been really helpful when mum had to go to the hospital for an appointment. My main concern is that residents tend to sit in the lounge with the telly on most of the day, but I appreciate...
This home has always provided help answering our questions whilst providing daily care for our mum. They have been really helpful when mum had to go to the hospital for an appointment. My main concern is that residents tend to sit in the lounge with the telly on most of the day, but I appreciate that the residents have to "get up and go" themselves.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
I cannot rate this care home highly enough. Everything from the fantastic management to the dedicated staff, to the fantastic activities and events provided, are of extremely high quality. The word home is key in describing Elmstead as that is exactly how it feels for all the residents and...
I cannot rate this care home highly enough. Everything from the fantastic management to the dedicated staff, to the fantastic activities and events provided, are of extremely high quality. The word home is key in describing Elmstead as that is exactly how it feels for all the residents and visitors. Thank you, Elmstead for being the perfect home for my Gran.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and staff.
My father was at Elmstead Care Home for 13 years. We as a family consider that he had the optimum care we could have wished for. Everything from the day to day care routine, medical needs, food and engaging with him in a way that made him feel comfortable with whatever he felt able to do was met...
My father was at Elmstead Care Home for 13 years. We as a family consider that he had the optimum care we could have wished for. Everything from the day to day care routine, medical needs, food and engaging with him in a way that made him feel comfortable with whatever he felt able to do was met with consideration and kindness. He wasn't someone who particularly wanted to participate in activities or outings but that was certainly on offer and his wishes were respected in regard to that.
So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words. I'm sure that when you look back on the time that your father spent with us it will be good memories knowing that he was well cared for.
This care home has exceeded most of my expectations relating to the welfare of my mother. Not the easiest elderly lady to look after but she is happy, clean and settled after being here three months now. The staff are dedicated to making life as full and fun as is possible. My mum is well looked...
This care home has exceeded most of my expectations relating to the welfare of my mother. Not the easiest elderly lady to look after but she is happy, clean and settled after being here three months now. The staff are dedicated to making life as full and fun as is possible. My mum is well looked after which in turn has given me my life back. Kind, caring, professional people in a caring, clean environment.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate you sharing them with us, we will pass the comments to the home manager.
The Bupa Customer Care Team.
A well run caring environment. We have every faith in the home, mum is always clean and tidy and appears to have her every need met.
A well run caring environment. We have every faith in the home, mum is always clean and tidy and appears to have her every need met.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team.
I first entered the home unannounced with the idea of seeing if the home was suitable for my friend for short term respite. I was immediately struck by the open and friendly attitude of all staff and the happiness of the residents - the home had a buzz! My friend has been integrated within the home...
I first entered the home unannounced with the idea of seeing if the home was suitable for my friend for short term respite. I was immediately struck by the open and friendly attitude of all staff and the happiness of the residents - the home had a buzz! My friend has been integrated within the home and have been involved with any activities she has wanted to join in, looked after and cared for as a family member. Nothing has been too much trouble. Her smile has returned.
Thank you so much for sharing your lovely review with us. I am so pleased to hear that you are impressed by our Elmstead Care Home, and that your friend is enjoying her time there and is joining in with our activities. We really appreciate your feedback. The Bupa Customer Care Team.
My Mum was in Elmstead for over 5 years. I feel so lucky that she was there. She was SO well looked after. The staff are the kindest and caring anyone could wish for. Everyone from the care manager to the chef were absolutely brilliant. I would like to mention all the staff as during the time my...
My Mum was in Elmstead for over 5 years. I feel so lucky that she was there. She was SO well looked after. The staff are the kindest and caring anyone could wish for. Everyone from the care manager to the chef were absolutely brilliant. I would like to mention all the staff as during the time my mum was there I got to know all of them. This home is like 1 big happy family. It's exceptionally clean and very well run. Lots of activities and a lovely garden in the summer. I would have no reason not to recommend Elmstead.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
The staff were most attentive and caring, nothing was too much trouble and she wanted for nothing. I have nothing but praise for the whole staff and the cleanliness of the building.
The staff were most attentive and caring, nothing was too much trouble and she wanted for nothing. I have nothing but praise for the whole staff and the cleanliness of the building.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My dad moved into Elmstead Care Home in September 2015. He had been in the hospital for some time before having been diagnosed with Dementia and Alzheimer's. When I first looked at Elmstead, it was the warmth and friendliness of the management and staff that attracted me. The rooms, facilities and...
My dad moved into Elmstead Care Home in September 2015. He had been in the hospital for some time before having been diagnosed with Dementia and Alzheimer's. When I first looked at Elmstead, it was the warmth and friendliness of the management and staff that attracted me. The rooms, facilities and garden are lovely. They have regular activities which my dad always enjoys. The food is excellent. My dad has settled in and is always happy and cheerful when I visit. In my opinion, Elmstead is an excellent home, I would recommend it to all.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My daughter and myself had been looking for respite for my husband for numerous weeks without success, then a very helpful social worker gave us two homes to visit. The first one, was the one. The staff were so welcoming, they gave us tea and biscuits and showed us about the home. We both thought...
My husband has just come home after two weeks - I look forward for another stay - The downside is the council have cut funding at this home, shame on you social services! for us both working all our lives - where do we go now?
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
All our rooms are different sizes with tasteful neutral decor. They are light and airy and some have garden views. Each room has ample storage in light oak and a comfortable arm chair for you to relax in.
Residents and staff at Elmstead Bupa Care Home have unveiled Grandpa Bear, a stunning five-foot tall wooden bear carving, which has now taken pride of place at the front of...
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