Search...

Elmstead Care Home

104 Elmstead Lane, Chislehurst, London BR7 5EL
Bupa Care Homes Logo
Jobs
Elmstead Care Home logo
She's been a resident since 2017 and has been very happy here since day oneCheryl M(Daughter of Resident/Service User)
Elmstead Care Home, Chislehurst
Excellent food. Caring staff, many who have been with Elmstead for many years.A S(Sister-in-law of Resident/Service User)
Elmstead Care Home, Chislehurst
We feel we have found the ideal location for a single gentleman who was becoming lonely.Brian F(Nephew of Resident/Service User)
Elmstead Care Home, Chislehurst

Elmstead is a 40-bedded residential home which includes a 12 bedded safe environment for residential dementia care, welcoming both long and short-term stays.

The home has good transport links with a regular bus route going to Bromley and Eltham stopping directly outside the home, local train station going into London only a short walk away and, not to mention easy access to the A20.

Elmstead has four comfortable lounges that are ideal...  

Care Provided by Elmstead Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,365From £1,500
Residential Dementia CareFrom £1,415From £1,555

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone.

***Between 10th June and 20th September 2026 we are running a '3 weeks for the price of 2' pricing promotion. This is for self funding residents only, subject to availability and dependent on a care needs assessment at the time of booking. T&Cs available on request.***

Please contact us for more information.

Contact Elmstead Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Staples(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (41)

Visiting

  • We’re a short drive off the A20 and just down the road from Elmstead Woods. From there, you can catch regular trains to and from Central London.

Parking

  • Onsite parking available.

Elmstead Care Home Reviews (87)

Submit a Review
9.7

Elmstead Care Home has a Review Score of 9.7 (9.667) out of 10, based on 14 reviews in the last 2 years. Over all time Elmstead Care Home has 87 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Elmstead Care Home
Loading...
Showing 87 reviews matching selected criteria
Review from Nicola O (Daughter of Resident) published on 25 May 2017 Submitted via Postal Card
Overall Experience

This care home has exceeded most of my expectations relating to the welfare of my mother. Not the easiest elderly lady to look after but she is happy, clean and settled after being here three months now. The staff are dedicated to making life as full and fun as is possible. My mum is well looked after which in turn has given me my life back. Kind, caring, professional people in a caring, clean environment.

Reply from Simone Berkeley, Customer Service Advisor at Elmstead Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate you sharing them with us, we will pass the comments to the home manager.

The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert D (Son of Resident) published on 25 May 2017 Submitted via Postal Card
Overall Experience

A well run caring environment. We have every faith in the home, mum is always clean and tidy and appears to have her every need met.

Reply from Simone Berkeley, Customer Service Advisor at Elmstead Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clive C (Relative of Resident) published on 19 April 2017 Submitted via Postal Card
Overall Experience

I first entered the home unannounced with the idea of seeing if the home was suitable for my friend for short term respite. I was immediately struck by the open and friendly attitude of all staff and the happiness of the residents - the home had a buzz! My friend has been integrated within the home and have been involved with any activities she has wanted to join in, looked after and cared for as a family member. Nothing has been too much trouble. Her smile has returned.

Reply from Emily Wilson, Customer Service Administrator at Elmstead Care Home

Thank you so much for sharing your lovely review with us. I am so pleased to hear that you are impressed by our Elmstead Care Home, and that your friend is enjoying her time there and is joining in with our activities. We really appreciate your feedback. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathy A (Daughter of Resident) published on 26 October 2016 Submitted via Website
Overall Experience

My Mum was in Elmstead for over 5 years. I feel so lucky that she was there. She was SO well looked after. The staff are the kindest and caring anyone could wish for. Everyone from the care manager to the chef were absolutely brilliant. I would like to mention all the staff as during the time my mum was there I got to know all of them. This home is like 1 big happy family. It's exceptionally clean and very well run. Lots of activities and a lovely garden in the summer. I would have no reason not to recommend Elmstead.

Reply from Rachel Elliott, Customer Service Administrator at Elmstead Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lin M (Daughter of Resident) published on 26 September 2016 Submitted via Postal Card
Overall Experience
My mother went to the above care home for 1 weeks respite while I had a much-needed break.

The staff were most attentive and caring, nothing was too much trouble and she wanted for nothing. I have nothing but praise for the whole staff and the cleanliness of the building.

Reply from Lydia Waller, Customer Service Administrator at Elmstead Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Iain B (Son of Resident) published on 25 August 2016 Submitted via Postal Card
Overall Experience

My dad moved into Elmstead Care Home in September 2015. He had been in the hospital for some time before having been diagnosed with Dementia and Alzheimer's. When I first looked at Elmstead, it was the warmth and friendliness of the management and staff that attracted me. The rooms, facilities and garden are lovely. They have regular activities which my dad always enjoys. The food is excellent. My dad has settled in and is always happy and cheerful when I visit. In my opinion, Elmstead is an excellent home, I would recommend it to all.

Reply from Emily Wilson, Customer Service Administrator at Elmstead Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret O (Husband of Resident) published on 29 June 2016 Submitted via Postal Card
Overall Experience
My daughter and myself had been looking for respite for my husband for numerous weeks without success, then a very helpful social worker gave us two homes to visit. The first one, was the one. The staff were so welcoming, they gave us tea and biscuits and showed us about the home. We both thought this is the one.

My husband has just come home after two weeks - I look forward for another stay - The downside is the council have cut funding at this home, shame on you social services! for us both working all our lives - where do we go now?

Reply from Rose Pickering, Customer Service Administrator at Elmstead Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 January 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 11 July 2026

All our rooms are different sizes with tasteful neutral decor. They are light and airy and some have garden views. Each room has ample storage in light oak and a comfortable arm chair for you to relax in.

News (0) & Events (0)

News

There are no news items for Elmstead Care Home.

Upcoming Events

There are no upcoming events for Elmstead Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elmstead Care Home to verify any information. View our terms and conditions. Elmstead Care Home has an Enhanced Service -more info.