Shirley Church Road, Shirley, Croydon CR9 5AL
Hall Grange, in Croydon, offers a person-centred service for residents with old age related care needs, within a spacious and comfortable interior that makes the most of carers' skills and talents.
All rooms are en-suite and suit the providers' aims of supporting dignity and independence amongst those with care needs, with a nurse call system in place for whenever the attention of professionals is needed.
Each resident has their own key worker who works to understand personal needs and makes sure care provision remains updated to current requirements.
Group: MHA (Methodist Homes)
Local Authority / Social Services: London Borough of Croydon Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 45 Service Users
Registered Care Categories*: Old Age
Single Rooms: 45
Rooms with ensuite WC: 45
Facilities & Services: Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Hall Grange: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Hall Grange has a Review Score of 8.1 (8.111)
The Review Score of 8.1 (maximum of 10) for Hall Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Hall Grange in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Hall Grange is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.111 Points relating to the number of positive Reviews for Hall Grange is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9 Target = 0.111
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Hall Grange?
Reviewer Connection to Hall Grange
Submitted from a Postal Card by Susan O on Friday 6 January 2017. Relates to May 2016.
From the initial warmth of the welcome to Hall Grange, through the daily support and care of my mum, to the devoted and loving consideration in her final weeks, the staff and management of the home could not have done more for her or the family. My mum loved her time at Hall Grange and appreciated having people around her who respected her dignity and helped her to live as she wished in a warm and secure community. If only all care homes were like this one.
How likely would you be to recommend Hall Grange? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Hall Grange