
My mother is 105 years old and thriving at Hall Grange with the exceptional care they provide.Graham D(Son of Resident/Service User)

The facilities were exactly what he needed, space and a magnificent outdoor areaRichard N(Brother of Resident/Service User)

I feel happy that my mum is safe and well looked after.E F(Daughter of Resident/Service User)

My mother is 105 years old and thriving at Hall Grange with the exceptional care they provide.Graham D(Son of Resident/Service User)

The facilities were exactly what he needed, space and a magnificent outdoor areaRichard N(Brother of Resident/Service User)

I feel happy that my mum is safe and well looked after.E F(Daughter of Resident/Service User)

Hall Grange, in Shirley, Croydon, offers a person-centred service for residents with old age related care needs within a spacious and comfortable interior that makes the most of carers' skills and talents. Hall Grange offers residential and dementia care for up to 86 older people.
Located three miles east of Croydon town centre, Hall Grange has an excellent local reputation, with relatives and volunteers involved in events and activities at the...
Care Provided by Hall Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 86 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hall Grange for full pricing details and T&Cs.
Contact Hall Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Abiodun Williams (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (86)
- Single Rooms with ensuite Wet Room (86)
Hall Grange Reviews (73)
Hall Grange has a Review Score of 9.6 (9.642) out of 10, based on 26 reviews in the last 2 years.
Over all time Hall Grange has 73 reviews.
The garden and Wilderness beyond are very beautiful.
We are grateful for your warm feedback, thank you.
The only concern is the security in the bedroom, eg. one iPad charger has disappeared and the replacement damaged (that could not have been done by the resident) drinking cups in a cupboard slashed, cupboard keys disappearing, one of which was returned on a day when the resident was out.
Extremely pleased with the care given residents form friendships and enjoy chats at meal times and at communal sessions.
There are numerous organised daily activities on site in which the resident's friends and family are also able to partake and occasional trips out. eg to a restaurant.
There are regular visits from a hairdresser, chiropodist, optician and a local GP.
Overall, a very good care home with outstanding facilities giving the residents a good quality of life.
Thank you very much for the feedback and for your lovely commendation. We take on other points made and will rectify appropriately.
Our mum was a resident of Hall Grange dementia unit from 2018, until her passing in March this year. As a family, we were understandably somewhat concerned, at having to move Mum into a care home. However, on reflection, both then and now we realise we could not have done any better for her in our choice. At Hall Grange she participated in the many activities that were available, her best being the singing. All the staff showed such love, affection, commitment and compassion for her, as her illness gradually deteriorated. We would recommend Hall Grange to anyone who is considering a care home option and put your mind at rest with any apprehensions anyone may feel. Thank you to the carers for making our mum's final years, happy, secure and content ones for her.
Thank you very much for the feedback and for your lovely commendation. I am pleased that we were able to your expectations.
Dad and I renamed it Hall Grange Hotel as the facilities were simply just the same, a lovely room, restaurant, lounge area, lots of activities for all to enjoy and peaceful and pretty gardens.
And most importantly great service and wonderful staff.
We are extremely grateful for your warm and thoughtful feedback, your feedback keeps us going. Thank you.
My Mum has been in Hall Grange since May 2019, and my Dad spent 6-weeks there before he passed away in April 2021. I have nothing but the highest praise for Hall Grange, it is simply the best care home you could ever hope to find. It is run in an extremely professional manner and is highly efficient and well organised. All the staff are friendly, courteous and extremely helpful, they always go that extra mile. They look after my Mum so well that she is positively thriving and is very happy there. My Dad was a challenge for the staff, as he could be cantankerous, but the staff never failed to treat him kindly and made his last days as pleasant and comfortable as possible. This is a beyond gold standard care home. I never have to worry about my Mum being there because I know she is treated with kindness, dignity and respect. I very much enjoy the Christian ethos in the care home, being a Christian myself, and this suits my Mum too, who is a Catholic.
Thank you very much for taking time to review the care we provide at Hall Grange, your feedback and commendation mean a lot to us.
I feel that my brother is in very capable hands and being cared for by down to earth loving people. Who could ask for more?
I would recommend Hall Grange to anybody who wanted a special place for their loved ones and know that they are in very good hands. The staff are a credit to Hall Grange and Hall Grange is an excellent home indeed.
Thank you all at my brother’s home I really appreciate you all.
Thank you for taking the time to review our home, and thank you for a lovely comment, we really value your feedback.
Mum is now much happier since I have been able to visit her more frequently. She did not enjoy the first year of lockdown. She is well cared for and enjoys her food. Staff are always kind and helpful. However she does miss the occasional visits from her wider family and members of the Church who can no longer simply pop in.
Thank you for taking the time to review our home, and thank you for a lovely comment, we really value your feedback.
I have known MHA since the 1960s and was in charge of five similar homes (at different times) run by a church. When I was discharged from hospital after treatment for prostate cancer this was my first choice and although the structure has changed Hall grange maintains its reputation.
Thank you for the feedback and for your lovely recommendation, this is very much appreciated.
I have been very happy with the way Mum has been cared for. The staff are kind and helpful. She likes the staff and says they are kind.
Thank you for taking the time to review our home and thank you for a lovely comment, we really value your feedback.
After living alone and neglecting herself, my mother has found a new lease of life and feels very relaxed and supported at Hall Grange. The home is warm, clean and welcoming, meals promptly served in the dining room. The staff are cheerful and helpful, and activities varied and distracting. Staff have been patient and proactive during the lockdown, and management informative via emails. The wilderness is the icing on the cake! Well done, everyone.
Thank you for taking time to review our home, your thoughts and feedback means a lot to us. We will continue to do our best, for a remarkable experience for our residents.
I have never been treated better in my life since I arrived here four years ago, I have been in many flats, hostels and bedsits and this home is absolutely lovely. I have everything done for me. I have a handicap and can only walk everywhere with my trolley. I could never cook or get to the shops. I have not been down the road for four or five years. Thank you very much.
Thank you for taking the time to review our home, and thank you for a lovely comment, we really value your feedback.
My sister could be extremely difficult, worsened by her severe deafness and her refusal to consider any hearing aids. The staff at Hall Grange managed to remain patient in most situations which I thought was exemplary. Perhaps the menu could be more varied including yoghurt and fresh fruit occasionally.
Thank you for taking the time to review our home, and thank you for a lovely comment, we really value your feedback.
They would always welcome you with a smile. The home was very clean and tidy, and the bathrooms and bedrooms were immaculate.
My mother was treated with kindness and dignity living at Hall Grange.
Thank you for taking the time to review our home, and thank you for a lovely comment; we really value your feedback.
Mum was well looked after in her final year.
Thank you for your review. I am glad that you feel your mum was well looked after.
My Mum had heart surgery in 2012 and a severe stroke followed in July that same year. After successfully being accepted at hall Grange Mum became a resident in May 2013. She was so happy at Hall Grange and received wonderful care and support from all of the staff and management. She was the life and soul of the home and enjoyed her later years there. The family thanks MHA Hall Grange for the wonderful support and care provided.
Thank you for your review. I am delighted that you feel your mum received wonderful care and support. I will pass on your comments to the staff team.
The food at Hall Grange is excellent, Mum always enjoys the food the chef cooked.
The management is kind and caring, and always there for you.
The facilities at Hall Grange are fantastic eg, rooms are always very clean, activities always encouraged.
I would like to take this opportunity to thank everybody at Hall Grange.
Thank you very much for the feedback and for your lovely commendation, this is very much appreciated.
The staff are competent, friendly, helpful and cheerful.
The accommodation is first-rate, spacious and clean. Well looked after good facilities.
Activities a wide range provided.
Thank you for taking the time to review our Home, and thank you for a lovely comment, we really value your feedback.
The care for my brother is excellent! Since he has been in this home I feel a lot more comfortable leaving him alone. The staff are great, helpful and friendly. My brother seems a lot happier since being there.
Thank you for taking the time to review our Home; we are grateful for your valued feedback and lovely comments. I shall share this with the team.
Our mum died in April having spent 16 months in the care of Hall Grange. She was living in the dementia unit where she was loved and cared for by all. As relatives, we worked closely with the team of front line carers and management and resolved satisfactorily all issues that envolved mums condition changed and her dementia deepened. Our family will be forever grateful for their care of her.
During the 3 months in which my husband was resident in this care home, he was looked after to a very good standard, as the dedicated staff did not always have an easy time with him. The overall standard in the home was excellent. The facilities indoors and outdoors were very good too, with the staff taking time to get the residents to use them. This care home has great accommodation and everything looks very clean indeed. A very good and caring atmosphere is found here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 25 Nov 2025
3 weeks of care for the price of 2 Whether you're planning a break or exploring longer-term options, our short stays give older loved ones the chance to relax, socialise...
- 30 Jan 2025
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- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
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Accreditations
There are no accreditations posted yet for Hall Grange.
Meet the Team (1)

Abiodun Williams is the Home Manager at Hall Grange with over 20 years health and social care experience.
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