
My mother is 105 years old and thriving at Hall Grange with the exceptional care they provide.Graham D(Son of Resident/Service User)

The facilities were exactly what he needed, space and a magnificent outdoor areaRichard N(Brother of Resident/Service User)

I feel happy that my mum is safe and well looked after.E F(Daughter of Resident/Service User)

My mother is 105 years old and thriving at Hall Grange with the exceptional care they provide.Graham D(Son of Resident/Service User)

The facilities were exactly what he needed, space and a magnificent outdoor areaRichard N(Brother of Resident/Service User)

I feel happy that my mum is safe and well looked after.E F(Daughter of Resident/Service User)

Hall Grange, in Shirley, Croydon, offers a person-centred service for residents with old age related care needs within a spacious and comfortable interior that makes the most of carers' skills and talents. Hall Grange offers residential and dementia care for up to 86 older people.
Located three miles east of Croydon town centre, Hall Grange has an excellent local reputation, with relatives and volunteers involved in events and activities at the...
Care Provided by Hall Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 86 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hall Grange for full pricing details and T&Cs.
Contact Hall Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Abiodun Williams (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (86)
- Single Rooms with ensuite Wet Room (86)
Hall Grange Reviews (73)
Hall Grange has a Review Score of 9.6 (9.642) out of 10, based on 26 reviews in the last 2 years.
Over all time Hall Grange has 73 reviews.
Hall Grange was by far the best care home offering support for my late wife over all the other care homes my family looked at. Sadly, my wife died just under a year from admittance. During that time she received very good care although activities to improve physical fitness could have been more frequent. All the staff from management to cleaners are very effective and caring.
Thank you for your kind words and valuable feedback. We're truly sorry for your loss and are honoured to have supported your wife during her time with us. Your comment about activities has been noted and will be taking on board as we continue to improve our care.
The care was excellent, mum was treated with dignity and compassion.
The facilities were excellent, as was the food. Mum really liked the 'tea trolley' which came around twice a day, dispensing doughnuts and cake. All the staff were very kind and helpful and the management was excellent.
Thank you so much for your kind and thoughtful words. It means a great deal to hear that your mother's time at Hall Grange was comfortable and filled with care and compassion. We are pleased to know that the care team treated her with the dignity and compassion she deserved. Your feedback is very much appreciated.
My mother has been living at Hall Grange since 2016. I am exceptionally happy with the care the home gives to my mother. The staff are so very helpful and nothing is too much for them to do. The home manager is proactive, attentive and resolves concerns immediately with reassurance. My mother is 105 years old and thriving at Hall Grange with the exceptional care they provide.
Thank you so much for sharing your wonderful feedback about Hall Grange and the care your mother receives. It's heartwarming to hear how happy and thriving your 105-year-old mother is under the exceptional care provided by the team. Your kind words about our care home's efforts truly mean a lot to us. Thank you again for your thoughtful message.
Called to see my cousin, we have to travel over 400 miles and can only visit once a year. We asked if a coffee could be served to us in her room and we were refused saying the tea trolley was not at that time on duty. We requested twice but no luck. At almost £7,000 per month, a coffee would have been a nice gesture.
Thank you for reaching out to share your experience during your visit to see your cousin, and for taking my call thereafter. I greatly appreciate the effort it takes to travel such a long distance, and I am sorry to hear that your request for a coffee was not fulfilled. After reviewing your...
My parents were/are well cared for and the quality of the environment within the home seems to be excellent. To me, the communal dining room seems very good for ensuring that residents leave their rooms several times a day. The gardens of the home are exceptional and, I know, much appreciated.
Thank you so much for your kind feedback about our care home. We are delighted to hear that your parents have been well cared for and that you find the environment to be of high quality. We value your feedback very much. Thank you.
For three years the Hall Grange team provided outstanding care for my brother who suffered from early onset Parkinsons. The disease was challenging, but they patiently strived to understand him and ensure that he felt cared for and liked. The facilities were exactly what he needed, space and a magnificent outdoor area (called the Wilderness) that he loved. The whole family feel that my brother was fortunate, during his most vulnerable years, to be cared at Hall Grange, the Rose Unit deserves particular praise for where he spent most of his time.
I would like to sincerely thank you for the care home recommendation you gave us. We appreciate the time you took to share your insight and experience, and it has provided us with peace of mind knowing that we are considered a place that comes so highly recommended.
We all had a wonderful barbecue with singing from the music therapist, guests, staff, and residents. The staff made sure everyone was well fed, got people joining in, and there was even some dancing! A lovely way to spend a Friday lunchtime and afternoon.
Thank you for sharing the delightful feedback. It's wonderful to hear that everyone had such a great time at the barbecue, your feedback is very much appreciated.
Hall Grange continues to provide superb care for my mum. She is looked after with kindness and care. We also feel support as a family. My young children love to visit several times a week and we get involved. It is a community. I feel happy that my mum is safe and well looked after.
Thank you for being a part of our community and for sharing your positive experience, it is very much appreciated.
All the family is happy with the care my mother receives at Hall Grange.
Thank you so much for your kind recommendation. We're delighted to hear that Hall Grange continues to provide superb care for your mum. It's heart-warming to know that our residents are looked after with kindness and care, and that you feel supported as a family.
Very good, very friendly, helpful staff/volunteers, lovely atmosphere.
Thank you so much for taking the time to review our care home. Your feedback means a lot to us. We're committed to providing the best possible care and will continue to strive for excellence based on your valuable input.
I enjoy it here. The staff are friendly and kind. The food is good.
Thank you so much for taking the time to review our care home. Your feedback means a lot to us. We're committed to providing the best possible care and will continue to strive for excellence based on your valuable input.
My dad has been here since August 2023, transferred from hospital. Dad is very well cared for and we as a family love all the daily activities and Dad's meals are always in the dining room with familiar faces. Dad always seems pleased to see us and if unhappy will speak up and care managers are always happy to solve any issues.
Thank you for taking the time to review our Home, and thank you for a wonderful comment.
Staff are lovely. Have always treated my mum with care, patience and respect. Could do with a few more activities. Sometimes the noise of the personal alarms gets to be wearing. Couldn't fault the care given by the staff though who are always kind and approachable even when it is not always easy. Food is well cooked and tasty.
Thank you for taking the time to review our home and thank you for your valuable feedback. This enables us to strive to further improve the quality of service provision to our residents.
She always comments on the quality of the food and how her dietary requirements are met when I visit her. She really enjoys the activities provided.
Thank you for taking the time to review our home, and thank you for a lovely comment, we really value your feedback.
The care a Hall Grange is excellent. Residents are spoken to with kindness even when just passing by in the corridor. Nothing is too much trouble for the staff. There is a lovely 'feel' to Hall Grange. The community hub is a great place and my mum now has more company than she has had for years. Great range of activities, something to interest everyone I would think.
Thank you very much for the feedback and for your lovely commendation, I am pleased that we were able to meet your expectations.
My mum has been at Hall Grange for almost 8 months, it is a lovely home, roomy and homely, However sorry to say that the activities are not great, I think she has done a bit of colouring in and one of the visitors plays music every day. A lot of the time they are in front of the TV. Mum is still able to be very active but this is not being taken into account. No trips, not often outside and often she is in her room not engaged. Most staff are amazing (which is why we chose it) but they work long hard hours and seem to be very thin on the ground with the level of care they are providing. They also are not contracted so do not get paid breaks (on 12 hour shifts). I have now reported this and hopefully this review can improve.
Thank You for your valuable feedback. We are glad that you find our care home a lovely place to live. We take into high consideration families’ feedback, and we action as fast as we can when expectations are not met (this can be for various reasons). Activities and well-being experiences can be...
I have always found the staff very friendly and professional. I tell all my friends and family what a lovely place hall grange is. The resident's rooms are very spacious and everywhere is very clean.
Otherwise, I am very happy with Hall Grange.
The interview process at this home was seamless, and when we discussed his requirements, all of our questions were answered clearly, giving comfort that we were making the right decision.
I would like to give a special thanks to the deputy manageress, who has been especially kind to my friend and made his time at Hall Grange enjoyable due to her compassionate nature.
We are extremely grateful for your warm and thoughtful feedback; your feedback keeps us going. Thank you.
My aunt was admitted with dementia and spent six very happy years in Hall Grange until she died. She was always clean, comfortable and well cared for. As she deteriorated, they were attentive to her needs and made every effort to get her seen by the medical services when necessary. The end-of-life care was great, and we were made very welcome. The staff communicated well throughout, and we were very happy with the choice of Hall Grange.
Thank you very much for the feedback and for your lovely commendation; I am pleased that we were able to meet your expectations.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 25 Nov 2025
3 weeks of care for the price of 2 Whether you're planning a break or exploring longer-term options, our short stays give older loved ones the chance to relax, socialise...
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
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Accreditations
There are no accreditations posted yet for Hall Grange.
Meet the Team (1)

Abiodun Williams is the Home Manager at Hall Grange with over 20 years health and social care experience.
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