Hall Grange

Shirley Church Road, Shirley, Croydon CR9 5AL
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9.6 65 Reviews
  • Hall Grange, Croydon
Hall Grange, in Shirley, Croydon, offers a person-centred service for residents with old age related care needs within a spacious and comfortable interior that makes the most of carers' skills and talents. Hall Grange offers residential and dementia care for up to 86 older people.

Located three miles east of Croydon town centre, Hall Grange has an excellent local reputation, with relatives and volunteers involved in events and activities at the home. Residents also benefit from access to MHA The Wilderness, a seven acre nature reserve at the back of Hall Grange, where they can get involved in green activities including planting, creating homes for wildlife and bird watching.

Award-winning music therapy is provided by a specially trained Music Therapist, with singing and the playing of simple percussion instruments in group or one-to-one sessions. This is particularly beneficial to residents living with dementia, helping to reduce signs of distress, improve communication and alleviate isolation.
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Care Provided by Hall Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1692 – £1831
  • Self-Funded Residential Dementia Care: £1749 – £1878

These prices are only a guideline, please contact Hall Grange to find out the exact price for your requirements.

Contact Hall Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hall Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in Charge

  • Abiodun Williams (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (86)
  • Single Rooms with Ensuite Wet Room (86)

Hall Grange Reviews (65)

9.6

Hall Grange has a Review Score of 9.6 (9.620) out of 10, based on 27 reviews in the last 2 years.
Over all time Hall Grange has 65 reviews.

Overall Experience
  • 48
  • 15
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Date Published
  • 65
  • 7
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  • 27
  • 38
Reviewer Connection to Hall Grange
  • 33
  • 5
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  • 3
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  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 65, showing 61-65
Review from C S (Niece of Resident) published on 19 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we entered the home, we were bowled over. I visited twice a week over a fortnight and then moved my uncle in.
Every time, all the residents had smiles on their faces, looked stimulated and well cared for and were eager to come and introduce themselves and nothing was too much trouble.
The
buildings are newly built and the standard of furnishings is high. Ensuite rooms, large windows, reclining chairs.
It is easy to make it feel homely.
Lovely gardens, sitting rooms and a good programme of activities. I believe my uncle will be extremely happy and he's settled in very quickly.
Reply from Abi Williams, Home manager at Hall GrangeThank you very much for your feedback, we value this a great deal, we will use it for the development of our service.
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Review from Christine C (Daughter of Resident) published on 14 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
"This is your Mother's home...." was a repeated and a reassuring response to questions and suggestions about mum's care at Hall Grange. It exemplifies their code of conduct which puts the residents first.
Over the course of four years, my mother was fortunate to be cared for and nurtured by the kindest,
professional staff. She was always treated with dignity and respect, even when a sprinkling of good humour was needed.
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Review from Juliet H (Daughter of Resident) published on 14 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the years mother was a resident I witnessed the Staff's extraordinary care, patience, humour and grace in providing for her well-being.
I am grateful too that mother was able to experience the newly built wing with it's light filled rooms, new technology and beautiful garden.
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Review from G S (Relative of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank all at Hall Grange for their care and attention they gave my great aunt for just under three years. You often hear people stay that staff are only doing their job, but I totally disagree and have witnessed differently, this is not just a job they do things for the residents with
respect, a smile much patience and with love and professionalism. They treat the resident like family members as indeed Hall Grange is like a big caring family. MHA are indeed the most fortunate to have such brilliant staff.
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Review from Susan O (Daughter of Resident) published on 9 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the initial warmth of the welcome to Hall Grange, through the daily support and care of my mum, to the devoted and loving consideration in her final weeks, the staff and management of the home could not have done more for her or the family. My mum loved her time at Hall Grange and appreciated having
people around her who respected her dignity and helped her to live as she wished in a warm and secure community. If only all care homes were like this one.
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Current Review Score: 9.6 (9.620)

Overview of Review Score

The Review Score of 9.6 (9.620) out of 10 for Hall Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.620 for Hall Grange is calculated as follows: ( (224 Excellents x 5) + (76 Goods x 4) + (19 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 321 Ratings = 4.62
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hall Grange is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Abiodun

Abiodun Williams

Job Title: Home Manager Joined: 2016

Abiodun Williams is the Home Manager at Hall Grange with over 20 years health and social care experience.

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